New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/13/2025 10:55

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • reecedevon87974 reece devon (@reecedevon87974) reported

    @Keniso_ @tylacey55 @playnewworld It's **** that you gonna leave they should be doing everything to fix this crap

  • WolfGlido Shiiii Shiiii (@WolfGlido) reported

    @playnewworld Pls fix the bug on the quest ``A Unexpected Prisioner´´ on Cleopatra server. Is a server for new players and this quest is MAIN. Fulgoris doesn’t spawn. One week with this bug. So sad.

  • The_Arkrael James Hall (@The_Arkrael) reported

    Hey @playnewworld ... When are you going to be fixing Fulgoris it's been 4 days now for some and no fix. You have new players who are hard stuck not a great FTUX...

  • ShultsGaming Shults 👾 (@ShultsGaming) reported

    @EagleGarrett @playnewworld It took these devs *almost* 2 full years to fix the game. To bring creatures that should have been there since launch. They have released 1 FREE area in 2 years. They haven't really made money on this game other then box cost and cosmetics.

  • Somatris Deathtome (@Somatris) reported

    @Properso0 @playnewworld and that's the problem if i don't do them there is literally nothing else to do.

  • 0xPleb Pleb (@0xPleb) reported

    @The_Arkrael @playnewworld Was a big New World gamer when it came out. Ran laps collecting asmodeum etc, finally crafted myself the Voidbent armor set! I had a ton of fun. Sad that they didn't manage to fix all the issues, money dupes etc. Haven't logged in for a while.

  • ChristianTrevor Trevor Dickerson (@ChristianTrevor) reported

    @sgt664 @playnewworld Uninstall the game and reinstall it I get this problem sometimes with a new update… only for NW on steam

  • greenglobones greenglobones.tez (@greenglobones) reported

    Hey @playnewworld, you have broken the game even more! OPRs are so unbalanced now that it made previous OPRs seem like the most balanced games ever. Fire staff has been made too strong! Element aversion does absolutely nothing! Stop making ranged players hit hard vs medium/heavy

  • tieler77685933 tieler (@tieler77685933) reported

    @playnewworld @Infestedfaerie would love to enjoy my experience if you guys would actually fix your game and give everyone there gear back that got deleted with your update like this is just unexpectable please put a patch out soon that fixes this

  • Jake28589260 you will die someday (@Jake28589260) reported

    @itsdarthguido @playnewworld Maybe it's your pc? Or your isp? I have never had a lag issue. Frame rate drop in the capital of brimstone is the only thing I notice. I usually go from 150+fps down to 100 in that town

  • MrDisputed Adam (@MrDisputed) reported

    Can someone please explain to me why the fire staff is soo broken its the only thing i have come up against in OPR since the patch like talk about making the game more broken #PlayNewWorld | #NewWorldMMO | #NewWorldGame

  • ShultsGaming Shults 👾 (@ShultsGaming) reported

    @Elysium85_TTV @playnewworld AGS is a group of inexperienced game devs. That's the major problem. That's why it took 2 years.

  • veuveee hazy (@veuveee) reported

    @keryilias @playnewworld Sounds like a skill issue, it’s really not that bad.

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @ShadeyGamez @playnewworld Someone above said login out of steam might fix it. Gl

  • Keniso_ Keniso (@Keniso_) reported

    @Biggie_Couch @playnewworld thats a you problem get a better pc. i have 0 issues at all with performence

  • greenglobones greenglobones.tez (@greenglobones) reported

    @playnewworld GS heavy attacks didn’t need to be slowed down. The other nerds for GS were needed and work great but GS was already slow and predictable to begin with. Ppl running 5con 300str 200dex were the problem. Light build GS should have been nerfed. Not medium or heavy

  • ZyNcELiTeZ ELiTeZ (@ZyNcELiTeZ) reported

    @playnewworld Not to mention that there are bugs even though this update was delayed by a week... I am not trying to make it seem as the game is bad because in general it isn't, just this update has caused issues.

  • _dcaiman_ dcaiman (@_dcaiman_) reported

    @playnewworld more gearsets for free - let me choose my attributes for that gear set. It's a QoL feature that should've been in the game to begin with, I'm not paying almost 30cad to have enough for every dungeon. Or, fix storages, make it all one with custom tabs.

  • G5ToxicKing G5| Regenerador Lover (@G5ToxicKing) reported

    @AJ_47biotch @playnewworld Wallet issue

  • Theblackwolves1 theblackwolves (@Theblackwolves1) reported

    @playnewworld can you fix the main story line quest Unexpected Prisoner Fulgoris doesn't spawn been like this for like 3 days or more.

  • ShultsGaming Shults 👾 (@ShultsGaming) reported

    @Elysium85_TTV @playnewworld This game made 20+ million and it's backed my Amazon. Do better. Inexperienced team that was in way over their heads from the beginning. Hints why it took them almost the full first year to fix the problems at launch and features that just weren't there at launch.

  • Youredoneson666 Youredoneson (@Youredoneson666) reported

    @Archaic_Machine @playnewworld So buy a house, tele to your house, then tele where you need to? It was an issue before when house tele cost was high, but now its dirt cheap. Stop being lazy and use ALL the games mechanics to get around.

  • StrattinGaming Strattin (@StrattinGaming) reported

    @beachbum_gamer @playnewworld I feel that man I have the same issue over on the Valhalla server what server do you play on ?

  • ArtoriasV Artorias I'm her's Vermillion (@ArtoriasV) reported

    @Gilbert_OBrien1 @playnewworld Blah blah gamers are supposed to complain it makes devs do their job and fix crap so go suck on a rat company white knight

  • badflowertrinn trinn met badflower (@badflowertrinn) reported

    @playnewworld after the latest update my partner is getting kicked from the game with the error "Login Blocked: Suspicious Software or Corrupted Install Detected" He's talked to 5 different @amazongames support people, sent in game logs and a DxDiag report, followed to forum-

  • Manc_Viking Manc_Viking (@Manc_Viking) reported

    @ShultsGaming @cheetum @playnewworld Ehhh maybe, the lack of content is from everyone scrambling to try and fix all the bugs that the alpha teams had been telling them about but got ignored on. Having your exploit reporting system being open to the public really didnt help at all.

  • Stoney734720321 Stoney (@Stoney734720321) reported

    @playnewworld...This issue is resolved..Thank you..

  • onemoredead_ . (@onemoredead_) reported

    @playnewworld please, we need to continue with the main quest, fix the "Fulgoris" bug...

  • itsdarthguido Codie -VP (@itsdarthguido) reported

    @Jake28589260 @playnewworld I haven’t Noticed any lag though everything looks smooth and then then I get the message I lagged out. I’m on a 5g network and my connect is always in green when I get on. My pc isn’t amazing but I have a 1660ti it should be good enough to run the game

  • snpminermen007 Snpminermen (@snpminermen007) reported

    @veuveee @playnewworld unreal! they delayed it for what then? ooo to piss off the people who were in the hunt for the leaderboards???... cuz they surely didn't delay it because of quality issues... lol