New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/11/2026 08:50

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • covenus88 Covenus (@covenus88) reported

    @playnewworld Fix Entropy now! It is ruining the game for weaponsmiths! We can't make 600GS items without it! HELP!!!

  • SirCoomes22 Sergeant GirlDad (@SirCoomes22) reported

    @playnewworld I was excited to play the game but it’s broken… maybe fix the game before releasing new stuff, player base is dropping dramatically.

  • GOpherIIT GOpherIIT (@GOpherIIT) reported

    @playnewworld Hey there! Will you guys ever be looking into the Company renaming issue? Company names are being locked out of being used again when you rename your company. I've submitted 2 tickets already and all I get is "sorry, that is out of our control". Yeah... it's a bug.

  • NoFilter54220 Streamer/Libertarian Market Socialist. (@NoFilter54220) reported

    @playnewworld Me and my friend went after the PAPA BEAR quest...she is 10 levels higher than the bear and its beyond broken and a trash fight lol fix it

  • onslotkiller Esscrin (@onslotkiller) reported

    @playnewworld Oh so you see you guys noticed me the one person who completed every side quest in your game PS it took 23h played and about a week of me playing. If it was not for computer problems I would have all the weapon quests don't to!

  • Happylonely_ttv HappyLonelyTTV (@Happylonely_ttv) reported

    @playnewworld When are you guys going to fix the missing items from crafting schematics such as the etched handguard and the fire/ice crystal core not even in game

  • onslotkiller Esscrin (@onslotkiller) reported

    @playnewworld Oh so you see you guys noticed me the one person who completed every side quest in your game PS it took 23h played and about a week of me playing. If it was not for computer problems I would have all the weapon quests don't to!

  • universemonn UniverseMON (@universemonn) reported

    @playnewworld Ice Gauntlet is bugggg if you didn't notice..... Please fix it before this new Void Gauntlet bugg again

  • DxOP3NK Pablo Navas (@DxOP3NK) reported

    @SilvaMandy1 @playnewworld Just asking had 27 hours gaming and a day the game just crashed and the gpu fans start running at 100% and then some graphic problems (black screen in every game and turn off)

  • DoctorJohn_MD DoctorJohn 💉💉💉 (@DoctorJohn_MD) reported

    @Pyrge_TTV @Asmongold @playnewworld Problem is we have no idea when it'll be out

  • OpJavaa KhalidAlnajjar (@OpJavaa) reported

    @SL4YYYQU33N @playnewworld you can't be serious , first time MMO? there's more important things to fix in the game than some freaking gear. bicr try getting attention tho

  • rrapmahc Kkv20 (@rrapmahc) reported

    @playnewworld Finally something thats not bug fix

  • DS3DGamer DS3DGamer (@DS3DGamer) reported

    @rew_han @playnewworld I agree and it's why I stopped playing after the first two weeks. When gear stat and perk bugs have existed since alpha without being fixed I washed my hands off this crap game run by amateurs that can't fix simple **** even with Amazon level money. It's sad.

  • CoachHarrisOW Coach Harris (@CoachHarrisOW) reported

    @playnewworld Any word on compensation for the housing glitch? A few weeks now with all 3 of my houses being taken away.

  • Hectus74 Madock (@Hectus74) reported

    @SolidClash @playnewworld People: Fix the bugs! Amazon: ok heres the way we do it Also people: No dont fix it like that!

  • chris91820336 chris (@chris91820336) reported

    @playnewworld FIX SERVER LAG AND RUBBER BANDING.. FIX SERVER LAG AND RUBBER BANDING!!!

  • CocaineOwls Jads (@CocaineOwls) reported

    @playnewworld Fix ice storm when?

  • Chiron_Fur Chiron - BLM / Stop Asian Hate (@Chiron_Fur) reported

    New World announces a Public Test Realm server, with the disclaimer: “May contain bugs, crashes, missing text or other issues.” So basically like the retail game? Seriously, I am enjoying the game despite the issues, and the Void Gauntlet looks cool as hell. @playnewworld

  • Marstylerz MarioStylez (@Marstylerz) reported

    @Hagg3r @playnewworld Yes because it's the same people who fix bugs and design new things.

  • BrntBird Phoenix (@BrntBird) reported

    @playnewworld They need to fix the damn crafting glitch. I have now had to stop olay both of my characters because I can no longer craft. All the workarounds dont work. Just hot patch the problem amazon!

  • Hagg3r Michael (@Hagg3r) reported

    @heyitsaaron @Deej_Best_Girl @playnewworld Not sure what you mean....Sandbox MMOs are supposed to be broken? lol

  • Pocketdeath pocket (@Pocketdeath) reported

    @Daschhhh @playnewworld i think i fix it lol i was on my phone and in a rush

  • MrYabrevo MrYabrevo (@MrYabrevo) reported

    @playnewworld Can yall like start giving a damn explanation as to why people get banned. "Abusive behavior" I literally don't talk in world chat at all and I'm banned today. Congrats I'm done with your pos buggy *** game. ****** game has more issues than playboy magazine. Gtfoh.

  • testcycl_e tes7cycle (@testcycl_e) reported

    @playnewworld This is a great start and I look forward to being able to enjoy the game again… but there a fundamental issues that need to be fixed before the player base starts climbing again. You got this, @AMZNGameStudios !

  • SukebanIchigo SukebanIchigo (@SukebanIchigo) reported

    @playnewworld So lets get this right. Before you fix prob- you add new content.........? Hmmm

  • Xstreambob Bob (@Xstreambob) reported

    @playnewworld This will be really good for future content if it's used right. The game has had some serious problems but I still enjoy it.

  • RealNachodef Nacho (@RealNachodef) reported

    @playnewworld What we need is full PvP servers! The current model is not working for PvP lovers, nobody is outside with PvP on

  • TheQweets Qweets (@TheQweets) reported

    @SilversnowFFXIV @Asmongold @playnewworld lol almost every MMO has a ptr so they can make sure they didn't mess anything up or miss anything. How you can see this as a negative is beyond me. Would you rather patches keep coming out broken as hell? Doubt it. It's way easier to test a patch with the public than in house.

  • LootMasterAdz Adam Knight (@LootMasterAdz) reported

    Hey @playnewworld ... care to fix your Reekwater missions...dont fance my chances against 50 cloned enemies at once...in multiple places....

  • DragonofWolves Dragonwolf (@DragonofWolves) reported

    @Asmongold @playnewworld You know, having a PTR for a B2P game, is good. Because I understand it's a new dev. But NW isn't working half as good as people said. Kinda disappointed that Amazon promoted the game with streamers only to have the game lose players due to the issues. So yes I agree with Asmon