New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/21/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Turtle_23 Turtle (@Turtle_23) reported

    @JeffBezos @playnewworld Success, really? Worst queue times and tons of rebooting. Your team learned nothing during the beta when we had these same problems. You might want to tap the effing breaks on the whole Success thing.

  • Condil6 Condil (@Condil6) reported

    @playnewworld super great but I can't play your game because of ques .. yeah I could create new char on low pop server but I already have lvl 32 and I dont wanna start fresh .. I was in que for 5 hours and at the end of que I got server error and was again in que with position 1600, like wtf?

  • GatoLetsPlay GaTo (@GatoLetsPlay) reported

    @playnewworld Server just restartet and half the company members are gone! They are still in the list but not in the company. we need to kick them and reinvite. The problem is iam the govenour and nobody can kick me... is there a fix coming?

  • Lavigkaye Lavigkaye (@Lavigkaye) reported

    @playnewworld keep connection error while play. server suck today!

  • flash_x6 NuttyByRep (@flash_x6) reported

    @AEon_27 @playnewworld Hopefully they fix it

  • McCheesey007 McCheesey (@McCheesey007) reported

    @playnewworld is there anyway to fix the lag? Im on norumbega and it is soooo bad

  • NukedBurgs NukedBurgs (@NukedBurgs) reported

    @playnewworld Acheivment screen bug fix when?

  • TreysinBran Trey (@TreysinBran) reported

    @playnewworld can you fix the lag in the second dungeon thx

  • AtaraDiego Diego Atara (@AtaraDiego) reported

    @playnewworld can you also fix the ****** respawn rate of mobs cause it been diffcult to do a ****** quest

  • Welloboy1 Edvin Thoursie (@Welloboy1) reported

    @playnewworld Currently im above the windsward fort and im trying to do the three pvp faction quests that are located in the woods between bottom of Everfall, top right of Monarchs and above the Fort in Windsward but ive ran in to a problem. There seems to be an invinsible wall.

  • CarstenHolmskov Carsten Holmskov (@CarstenHolmskov) reported

    @playnewworld I'd add a screenshot of my 3 hour queue, but that got cancelled because you took the server down for "brief maintenance". Want a screenshot of me not playing the game ?

  • MrGregorii Mr.Gregorii (@MrGregorii) reported

    @playnewworld this is not a fix, this is a band aid. some of our community didnt even get a chance to start in our server that we have been dedicating to. so all our time is for... nothing?

  • yungrofus 🧃R O F U S🧃 (@yungrofus) reported

    @playnewworld fix queue ty 5 hour wait internet dc now 2200 player queue

  • Welloboy1 Edvin Thoursie (@Welloboy1) reported

    @playnewworld And when i try to walk towards or through the wall it just sais, ". mid sentence it fixed it self but it wasnt only me that had this problem i saw others also running towards the wall just like me so maybe something is up? idk :)

  • AEon_27 AEon_27 (@AEon_27) reported

    @playnewworld Hi @playnewworld I got a ban, yes I applied it. But by the time it gets resolved it will be lifted. So I am hoping that can be fix. ONLY reason I writing here is cuz I know I shouldn't be ban, all I do is play with the guild.

  • gs_19054 Bahtiyar (@gs_19054) reported

    @playnewworld @Treadog omg. we can't play the game and they talk about the future. disgrace. First we have to play the game. What if there are a million guns in the game I can't play? Find a solution to this queue waiting problem now. we are tired. enough.

  • ZxEffects Effects (@ZxEffects) reported

    @flexinja @jackanoryy7 @playnewworld The devs said they were working on this issue on the forums

  • Sp_Andgo Andgo (@Sp_Andgo) reported

    @Syndicate @playnewworld I understand why streamers are forced to queue because of the follower hype. But why would anyone ever join a queued server when there are plenty that don't have one? If yall would quit being stalkers this wouldn't be an issue lol

  • CryptoKlopp Crypto Klopp (@CryptoKlopp) reported

    @DarkBiCin @playnewworld We will be performing maintenance on the EU worlds (except Baltia, Tanje, Amenti, Ravenal, Utgard, Albraca, Hellheim, Hades) at 10:30 am CEST, to resolve stability issues with our servers. The expected duration is approximately 15 minutes.

  • LucaBurke123 luca (@LucaBurke123) reported

    @playnewworld Games absolutely diabolical. Loaded in from a 5-6 hour queue and then load into the city and crash. My PC specs: Ryzen 9 5900x 6900XT Red Devil 32gb 3600mhz The game is downloaded on a gen 4 nvme

  • gazda_ray Ray Gazda (@gazda_ray) reported

    @KingCondor69 @playnewworld @LemmyBravo I hope that's not aimed at me. Clearly I couldn't care less and will play something else but I refuse to spend money on a game I will queue into and wait my entire session in queue. Simply make the servers more accessible so people stop afk and boom problems solved

  • JLHGameArt Joe Hobbs (@JLHGameArt) reported

    @LeeDevonald @playnewworld Seems like if you log out (or crash) in a starting area you're flagged differently and get put in a full server queue which is literally right at the back and lowest priority. Only hope is logging in at some crazy time when there's no queue. Why is a lvl 28 getting flagged...?

  • Krakosgaming Krakos (@Krakosgaming) reported

    @playnewworld do you know of a timeline on possible fixes to Amrine being laggy and desync issues. Can just smash through til last boss but his attacks hit before animations show.Have seen multiple reports on forums and Reddit of people having the same issue. Can’t continue story

  • dozerthegreat Joey (@dozerthegreat) reported

    @bazra1 @playnewworld @brunopo_ Do you know how to fix the problem? Since you seem to be an expert on these kinds of things maybe you can tell them how to fix it and they can get to it.

  • J_WilliamsIII James Williams (@J_WilliamsIII) reported

    @sonii @helloimbucc @playnewworld Yeah it’s so weird, I’ve asked people what their problem is and no one can actually give me a real answer either…it’s probably all stems from the queue times and people blaming it on streamers

  • TerraFaction TerraFaction (@TerraFaction) reported

    @playnewworld I would, if I don't get crash in less then one minute and wait in qeueu like 2 and a half hours...

  • Kyronlaw Kyron (@Kyronlaw) reported

    that moment when @playnewworld crashes and you remember there's no crash protection :(

  • JJA2609 ifusionsx (@JJA2609) reported

    @OMA_Monster @playnewworld Nope, not just evga cards anymore, 20 and 30 series cards are having problems now too, look it up dude

  • 3rdnovflower a Smith's friend (@3rdnovflower) reported

    @CynicalSays @MancCookie @playnewworld The problem is regional character limitation no one would delete their characters that they spent hours

  • THG_o7 Rauzy (@THG_o7) reported

    @playnewworld Can I get some help here? What is this, how do y’all have a sever bug that creates a fake war out of no where and gives another company from another faction the land we fought for. Fix this please, it’s ruining experiences.