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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Ayrton Fracaro
(@FracGuy) reported
@playnewworld Its about time you fix your game, you are starting to bleed players. Far too many game breaking bugs, including dungeon boss fights (bosses dont have any CD on their skills), azoth staff T5 not working, several skills not working as intended...
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High Tier Deity
(@St1ckyDr4wz) reported
@crownchannel @playnewworld imma need yall to fix this war stuff... there should be a cooldown on either when u can throw a territory into war or a cooldown on players being able to join wars... because on our server we have two factions teaming up and joining their highest levels and winning wars
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GoldLick
(@IGoldLickI) reported
@playnewworld So we cant transfer to other regions? seems like straight up lies from the devs. My ping is 110+ in EU central, no queues and I could transfer to a US east server when prime time queues are gone... 110ping makes the gameplay lag abit.
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Jason H.
(@shezzmou) reported
@playnewworld can you guys do something about the Ice Gaunlet spam in wars? It's a lag exploit that teams are using to win. Please do something.
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Commander_Panda_
(@_CommanderPanda) reported
@playnewworld The PvP is broken imo - level 60's roaming the level 25 areas mowing down people, wars that only the highest level people in the server get to experience, and people mass-reporting faction leaders so they can win. Needs fixing please.
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HeHateMe Picksix Jr
(@HehatemeJ) reported
@playnewworld your silence on this lag war exploit is very telling. Can you at least respond with we'r elooking into it or at least acknowledge that this will be fixed? It's like you're new to this... oh wait
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*** Goblin
(@SackDrainer69) reported
@playnewworld Faction points capped at 25k even though I am max faction lvl pls fix
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Kip
(@KJaggerX) reported
@Dark_Dayy @AyeeTrain @playnewworld No problems with queue
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Dr. Frankenstein
(@xDrFrankenstein) reported
@playnewworld In the meantime, certain companies like Economy on the Maramma server are exploiting a method in which they're able to make the game unplayable for those who find themselves defending territories in war. Your game is broken and being outrageously exploited. #notreadyforrelease
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🔥
(@fire) reported
I guess I underleveled compared to area quests in #NewWorldMMO and now I just get to eat **** in this pirate base for a while because 1) @playnewworld spawn rates are legitimately broken with how fast mobs respawn 2) I literally can't solo the 18 elite quest mob at 15/16
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kyakarot
(@Kyakarot) reported
@playnewworld Server drama aside because I for one don't really care about ping I don't pvp. My issue is why do you have lvl 50 quests that have lvl 40 rewards WHAT ********?
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屠殺SlaughterFY^^
(@SlaughterFY) reported
@cansbalj @AyeeTrain @playnewworld Didn't realize that was still a problem xD oof
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Are2wo(eeeee-guy)
(@Are2wo) reported
@SeanBartley @playnewworld You getting any sort of error? I've seen the steam anti cheat update was messed up and that has caused new world to mess up launching for some.
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AlphaOmega
(@AlphaOm28109300) reported
@crownchannel @playnewworld Explore, build and craft for what? That's the main problem with new world since it lost direction and moved away from being PvP focused. It's live Eve but with no losses.
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Pilgrim
(@ArtOfPilgrim) reported
@shroud @playnewworld Well Michael, fix it son.
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johnjohnfinklestine
(@JohnJohnFinkles) reported
Anyone else having issue after they login into @playnewworld where there map icons do not show? Every night the territory recall spot and main town spots do not show and I have to restart the game multiple times.
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TechnnoTrucker
(@TechnnoTrucker) reported
@IGN I'm very disappointed. It took me 98 hours to hit level 30. But now I can't join my friends in a nother region. I love this game but this shouldn't be an issue in the 2021. This is disheartening. @playnewworld
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adam
(@parrotman1234) reported
@crownchannel @playnewworld Amazon need to fix the game so it won't keep breaking rtx GPU
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△▽△ Flacyd △▽△
(@FlacydLive) reported
@AodanTV @playnewworld It’s so weird hearing that and on my server their is 0 issue
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Aodan
(@AodanTV) reported
@Gazreyn @playnewworld Oh I'm about to, I'm not running into so many issues in endgame. Like Ice Gauntlet and Warhammer epic weapon quests requiring a boss that doesn't spawn.
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HID bigpunisher305
(@bigpunisher305) reported
@playnewworld Hey guys having an issue while playing new world this weekend it crashed my pc twice
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Corgmore
(@Corgmore) reported
@playnewworld @primegaming Focus less on skins and more on stability. Waging war, whether defending or attacking, feels god awful due to the connection issues. I suggest making them their own instance instead of having them take place on the same instance as the open world.
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Kid Heinz
(@KidHeinz) reported
3 wars with no rewards. I burned my azoth because I got teleported 4km after leaving each war, but didn't get azoth or gold from the wars. To top it all off, Outpost Rush is broken so we can't even play that @playnewworld what's happening
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Pre | NEPTUNE
(@Neptune_TV) reported
@esrivs @playnewworld I believe they said during testing it was not working as well as they hoped so it hasn't been released yet! You'll have to leave your company and all that stuff before you do transfer when they allow us!
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Are2wo(eeeee-guy)
(@Are2wo) reported
@SeanBartley @playnewworld Ok that's a completely different error than the one I've been seeing. Haven't seen that one at all. Got nothing for ya. Sorry bud
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George Gerardo
(@roadtogerardo) reported
@playnewworld sooooo randomly got disconnected without any warning saying server down for maintenance? that was odd.
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Sinister Rengar
(@SinisterRengar) reported
@playnewworld FIX BUG THAT KEEPS CRASHING PEOPLE ON SHIPYARD. NO CLUE HOW THIS BUG HAS MADE IT PAST CLOSED BETA WHEN IT WAS REPORTED IN CLOSED BETA?!?
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🔥✨Caitlyn✨🔥
(@MixedLife94) reported
@playnewworld I don’t understand.. I haven’t been able to see my settlements or objectives on the map for almost 5 days now.. I turned my v sync off and that didn’t fix it.. and now I have extreme lag that I’ve never expletives before the patches.. what’s going on🥺😭
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EvilMrMcNasty
(@EvilMrMcNasty1) reported
@playnewworld, very sad to see you are doing nothing to people who are knowingly using a glitch in the game to win wars. We have videos of them doing it and the names of the people who have used it. Still, nothing is done.
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Tato
(@TatoThePotato) reported
@playnewworld we just lost our first territory do to the syndicate using the glitch to DC our entire team.