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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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matteina
(@nerdeina) reported
@playnewworld What about stop being the most indie company in this world and start to use Jeff's money???? i mean 5hrs + no eta to fix 2 random bugs, is kinda scammy for a 50€game.
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The Vanishing Hour podcast
(@VanishingHour) reported
@playnewworld while you're at it, can you fix the **** NA West ping too please?
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Nico Schmidt
(@n0rr4t) reported
@GoldDogYT @playnewworld I dont know, but most of the Player in the EU are working at that time... so its no problem...:"D
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FoxAnima
(@FoxAnima1) reported
@playnewworld How come every single time you make patch's they have to be extended? Cant imagine how it will be look like with huge patchs. Servers down for 24h+?
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SeeJay Von Bismark
(@Umorvis) reported
@playnewworld Are you kidding me guys? Multi-million(billion) dollar company and yet you can't learn from other MMOs and run a test server for patches so they don't crash everything every time you do maintenance? For real? Make it make sense.
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Mike K.
(@MikeK33545520) reported
@playnewworld Bough it yesterday, Servers down today while only having a few hours to play till night shift. (EU) Guess I order the refund. Crap company
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AueR
(@R6_AueR) reported
@playnewworld No problem, You are only an average indie company with very small server infrastructure and scarce resources. We understand.
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Unai
(@uuuuunai) reported
@playnewworld 5 hours to fix some bugs lol
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Nubz
(@TheOGNubz) reported
@OThyagoCarvalho @playnewworld Try being a gathering focused player having to walk kilometers to get to a place to dump off mats into the storage, crafting, company or MB. The only problem I have is not being able to jump and it takes forever, which it should. We don’t need mounts ruining the game
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Robert Beech
(@BeechRb) reported
@ReaverRogue @R6_AueR @playnewworld Yes, but the problem is more that a large team should be able to better predict the time it would take to implement such a patch.
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Loki
(@Davidcuellos) reported
@playnewworld This is why patchtimes should be performed at different zones, when you **** up a patch it gives you time to fix it and not **** over peoples allocated time
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Ayrton Fracaro
(@FracGuy) reported
@playnewworld Any ETA on fixing Tier 5 Azoth Staff? Currently cant close 65 portals because of this, so the endgame loop is broken and cant be done...
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Hated
(@Hated555) reported
@playnewworld There was a 5 hour estimate on a BUG FIX, and after almost 6 hours an update appears saying that the maintenance will take longer and that they have no ETA (estimated time of arrival). What is it going to be like when there’s a big update? Do we have to wait 5-6 working days?
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craig
(@soldierbloke25) reported
@playnewworld why i ask myself they give ETA's on maintenance but never keep to the deadline, why do you just say servers down 24hours and if they come up earlier we are happy. same bullshit different game, so annoying
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Jacob Neal
(@its_mee_Jake) reported
@playnewworld Imagine being salty about a game trying to fix some of the bugs those same people are salty about...******* children in these comments. Thank you, devs!
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SolKnightSolaire
(@Sunlight_Sword) reported
@MrSamwl @playnewworld "Amazon needs to fix these problems" "Hey servers gonna be down so we can fix some issues" "NO AMAZON NOT LIKE THAT!!"
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Michstuff
(@michstuff) reported
@playnewworld wy is europe always with issues that cant be fixed by testing on non live servers and taking more than 5 hours?? shame on u amazon
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Caner Yılmaz
(@eQuaraa) reported
@Parky03699209 @playnewworld don't forget about staff t5 is not working, if u mute any channel in chat its starts bugging and gets delayed.
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Christopher
(@Anundir) reported
@Wulon77 @playnewworld Oh shut up. I am sure your addiction can be sated for an hour or so while they fix the servers. Just go outside or something.
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Constantine1337
(@ConstantineX_X) reported
@playnewworld if a small patch brings you this amount of problems.. I fear you will have days of DT, when an expansion will hit.. if you plan on having those ofc
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Sixoul 🍐
(@Sixoul) reported
@playnewworld What is the difference between NA West and NA East? Why is there an issue with NA West but not East?
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AnarchyKraken
(@AnarchyKraken) reported
@playnewworld thank you for still not giving any updates on fixing the coding errors that legitimately brick gpus.
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Robert Pullen
(@NobbyTime) reported
@playnewworld Ffs, again, what's causing the issue for us and not elsewhere?
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TheWoLFetin
(@WolfytWolf) reported
@playnewworld Wonderful, I hope that in this 7 hour maintenance that you are going to fix what you say, because in the previous one you did not fix anything
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Davide Scotti
(@DavideScotti8) reported
@emdk @playnewworld That's exactly the main problem
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PrinceRafa
(@PrinceRafa10) reported
@playnewworld i can't stand this anymore, u have to do what u say, if u say 4 hours it has to be 4 hours, then fix ur ****
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Sean Monfared
(@MonfaredSean) reported
@playnewworld its 10ish days in im about to be 60 and wondering what was the point? to queue for a 100v100 lag festival? Now i see why theres no monthy sub..this is all becoming scary quick please mob ***** on the issue
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Norl
(@NorlDota) reported
@playnewworld something has to be really wrong with your codebase or architecture, that even small bugfixes cause big issues like this...
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JoeBloggs
(@TheAntisocial_) reported
@playnewworld Are these extended maintenance times just teething problems, or should we expect this every maintenance?
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Reaper
(@ReaperHades) reported
@Parky03699209 @playnewworld Don't forget the stutter encumber glitch :D