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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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theevilisback
(@Theevilisback) reported
Good to know Amazon can't fix bugs in @playnewworld and allows them to go unaddressed for over a week. For a game that revolves around territory ownership and wars, not fixing a bug that tilts a battle to the attackers seems pretty bad for business
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Leroy Freeman
(@deuCe_au) reported
@EVGA_JacobF Latest version of everything I can check, unless X1 isn’t pushing a firmware update. I guess it’s attributed to @playnewworld issues since I’m also seeing the Power spikes.
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RedPanda93
(@Panda93Red) reported
@AnabolicGaming @playnewworld I fail to see the problem
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Danny
(@Danny95850121) reported
@playnewworld Can you please fix the map and missions bug sometimes the map won’t show anything and the missions in the compass above won’t be there either
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Plop
(@PL0P04) reported
@shroud @playnewworld They've been too busy focusing on server transfers to focus on any of the bugs in game. It might be a couple weeks before any of it is fixed. Hopefully they can fix it all soon
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Mr. Mello
(@Pmanofwar) reported
@playnewworld @amazongames @shroud Shroud out here spitting facts about all the new world issues. Where's the communication new world? Trust other games have died due to poor communication from the devs....
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Justin
(@JustinKirby) reported
@pocketfenn @Maurbaa @playnewworld It definitely goes deeper than frame rate. When you have to cut back a power limit to 50% to keep it from jumping over 100%, a frame rate cap won’t fix that.
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simplysytric
(@simply_sytric) reported
@ChickenMeChanga @playnewworld I don't see a problem
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Gothalion
(@Gothalion) reported
@Millz206 @troutboy9 @playnewworld I meaaaan I love the game. But ignoring obvious exploits and issues with latency in pvp/wars is not the move
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Brady Ray💥💥🙈🙊
(@XBspence) reported
@playnewworld Fix the ******* game , login failed while server was waiting to describe the world error is bullshit , y’all better give me like 300k exp for the wait . Because this is trash.
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Alec Axelblom
(@alecaxelblom) reported
@JohnDrye @playnewworld Did you ever get this to work somehow? 2 friends just got the same error when playing, same time in Reekwater.
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SunKuda
(@RollinZion) reported
@playnewworld (1/2) This may get no views however every paying customer should be saying this, Fix wars, quest sharing, and give an actual date for server transfer. If you were fine dining,which i know yall are, and i told you, your steak will be out in 1 hour.
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NautOfSpace
(@NautOfSpace) reported
anyone get stuck on the new world loading up screen & have a fix? @playnewworld #NewWorldMMO
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Wormstorm
(@wormst0rm) reported
@playnewworld Fix the wars lag is terrible
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3NoK
(@3Nok_) reported
@playnewworld fix this PvP war **** factions losing territories with no fault of their own.
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Duvi
(@TheDuviel) reported
@SUP3RSoN1K @playnewworld I'm fine with the basic stuff being more expensive. It is kind of a building block. The biggest problem is the lack of income and is especially prevalent once you hit 60 since you kind of stop questing. Town board gives nothing. Salvaging gives nothing. This causes deflation and
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Carto
(@Game_Dev_Carto) reported
@SUP3RSoN1K @playnewworld I love the game, but this is the one major problem and concern I have for the long term plan. The economy is the worst I've ever seen in an MMO. I spent endless hours to level up harvesting skills, to only return to a starter zone because the end game materials are worthless 😔
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Joey
(@JoeyHustleGG) reported
@shroud @playnewworld I didn't know there was issues and my game died right as I confronted a big ole croc
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KayoWulf
(@KayoWulff) reported
@ChickenMeChanga @playnewworld It's only a problem when you say it is
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OcularOG
(@TheOcularOG) reported
With @playnewworld pvp being pretty much broken I wanted to talk a night of or so and play some fps. But @CallofDuty ain't it. Man they did that game so ***** by letting these cheaters run for so long. Well see about the anti but doubt it. SBMM and Aim assist are terrible also.
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Nick Roman / Roastt_Beef
(@Roastt_Beef) reported
.@playnewworld hey can you fix the mess where people can kick endlessly for invasions? They're supposed to only pick 10 but they can kick infinitely. It's incredibly frustrating not being able to enjoy later content
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GriziGamez
(@GriziGamez) reported
So we were 10 minutes from war in @playnewworld and the server decided to kick most of the players off the server... (Lag Detected...) We got back in and there was no more war even though we had 2 minutes until war. Love this game, but what the hell are some of these bugs..?
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Brady Ray💥💥🙈🙊
(@XBspence) reported
@playnewworld @_ZaabZz Wtf is up with login failed waiting for server to describe the world error ?!?
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Talal
(@T4LION) reported
@playnewworld War lag exploit is a major fail.
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Serenity
(@SerenityDnB) reported
Hey @playnewworld so how is it fair to still let wars happen with a Invincibility glitch? We lost a territory because of it and now that costs our faction taxes
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ScramblestheAdmiral
(@Silenieux) reported
@amazongames @playnewworld When are you going to start investigating the abuse of ice gauntlets to cause lag, and cause players to become invulnerable? my faction is using it to start winning wars... and can we get an OFFICIAL response on the @TheOverwolf minimap? I love it<3
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Brady Ray💥💥🙈🙊
(@XBspence) reported
@playnewworld fix the servers. Omeyocan preferably. I can’t login without “login failed while server was waiting to describe the world error”. ******* fix it
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Duvi
(@TheDuviel) reported
@SUP3RSoN1K @playnewworld value of coin increases while the value of everything else decreases. On the other hand, you have the problem of the 1%. Owners of Windward / Everfall get richer because that is really the only way to generate income. That is on a time gate until people can't afford property tax.
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Jet
(@RadiousPersona) reported
@playnewworld Disable wars or do some ******* extended maintenance. You guys cannot be this blind to the issues thats about to start wrecking your game hard. It's already begun.
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Carto
(@Game_Dev_Carto) reported
@Pineaqples @SUP3RSoN1K @playnewworld It's also the recipes as well. The crafting system is insanely front loaded. There are a billion uses for iron or fiber but nothing that needs platinum or gold (for example). They easily could have adjusted recipe ingredients and this problem would have been minimized a ton :(