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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Borody 🇨🇦🎮 GT:Swizzlerz
(@Swizzlerz) reported
@playnewworld @AmazonHelp it is so broken that while i was interacting mouse clicks with the game multiple clicks that the game even kicked me from the game for saying im idle. thats how broken your game is. i was phisicly interacting with the game and you kicked me while i was trying to submit feedback!
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FargrimTheDwarf
(@FargrimD) reported
@playnewworld any idea as to why when I go to log in it says login key not found
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ian
(@chris_tiangg) reported
@playnewworld What is this ninja patches. The terrain changes suddenly made the game harder. Then they buffed elite mobs like crazy. In our low pop server, we keep getting wiped on the floor doing chest runs. What is PTR then for? Fix current bugs first! stop adding newthings! Frustrating!
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Viva La BAD
(@VivaLaBAD_) reported
Outpost rush in New World is bugged and won't queue after yesterday's update...but apparently only on my server? (Themiscyra)😥 Plz fix, I need to PvP this weekend!!! Queues were not starting at 50/40 players @greghenninger @playnewworld
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hunter
(@hunterISgaming) reported
@playnewworld please reset norumbega :( its too laggy for everyone. we have 2 major wars in the next 2 hours. #newworld #Broken #lag
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Russ
(@rusblake) reported
from
Hillingdon, England
@playnewworld why are your forums not easy to navigate, servers are down and says go to forums to find out more, how about you have a dedicated tab for information like this? How long and why are servers down now for?
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Michael Borody 🇨🇦🎮 GT:Swizzlerz
(@Swizzlerz) reported
@playnewworld @AmazonHelp your game is now so broken i cant move. i cant drop enough to move. i cant sell what i have on my person. i cant pick up what i dropped after in whole or in parts. its to broken to play now!!!
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⛷
(@barcus__) reported
@playnewworld Why can’t I login to the game? “No login ticket received. Please try again.” I’ve never had this issue
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itsBiancazzi
(@grumpybiab) reported
@FoxyFoxin @playnewworld I'm having the same problem. Can't even login on forums.
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Cruelty LeoneL
(@LeoneL009x) reported
@playnewworld server crash :(
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probad
(@PvProbad) reported
@playnewworld login issues?
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Momo🌙🌿💨
(@LoaOfAnxiety) reported
@playnewworld every time I try to sell something at the trading post it says I don't have the item to sell. Anything I can do to fix this?
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khaN_CSGO
(@Manuvlc_CSGO) reported
@playnewworld I think it is incredible that a company like Amazon is letting things like lag happen in wars, it is unplayable. DESIRE TO UNINSTALL.
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Ramonrtj
(@Ramonrtj) reported
@playnewworld Themiscyra server issues, cannot log in, que failure message keeps popping up, no notifications on the forums or on here, any status on this?
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David Garrett
(@EyeAmDavid) reported
@playnewworld is the forums down? i got kicked out of the game, cant sign in, my account doesnt even show up, i goto the forums and the forums wont even allow me to log in
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Michael Borody 🇨🇦🎮 GT:Swizzlerz
(@Swizzlerz) reported
@playnewworld clearly the devs dont want us to play markets. clearly the devs do not want us to use markets. and clearly @AmazonHelp amazon doesn't want us to play @playnewworld New world. I will no longer recommend this game at all! its broken ****
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Dead Inside Dolphins Fan
(@JerseyFinFan) reported
@MMORPGcom @playnewworld We lost a territory due to the lag that was so bad, we were all just basically standing there watching nothing happen on our screens while the other team was able to take over. @playnewworld can you please fix this by sending me like 50k gold? That'll fix it. Ty
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Jared Stewart
(@JaredSt71299776) reported
@playnewworld at what point are you going to refund the base price of this game for all those loyal players that have endured this alpha/beta live game that was advertised as a finished product. Over a month in and still daily NEW issues that ruin any credibility your team has.
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hunter
(@hunterISgaming) reported
@ABONGaming @playnewworld @CallofDuty But its not the game is fundamentally broken right now.
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Woosa
(@Woosa_thereal) reported
@playnewworld fix your game
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KnightOC 🗑 Tyler
(@TheKnightOC) reported
@Nurse_Echo @playnewworld It’s actually a balanced fix here. Level 30ish and 60ish mobs both giving quints was meh. High level wolves and bears giving 120 or so motes is just better.
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TaDeNight
(@TaDeNight) reported
@playnewworld FIX WARS
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hunter
(@hunterISgaming) reported
@playnewworld guess what's still broken. Wars. The entire point of the game is to grind high level areas to get ur gear mark up so you can grind dungeons OR do wars. High level areas are busted due to scaling and wars are unplayable due to server lag. Please just revert.
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Matthew Jin
(@Kelade92) reported
Yo @playnewworld if you guys care about pvp at all, turn void gauntlet off. The lag is insane in Wars and Outpost rush. It's not playable.
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Wattestok
(@wattestok) reported
@NerdGirlGasm @playnewworld Just give it time and it will all come to a good end, every patch it will get better. See a bug? Feedback it ingame like me and many others so it gets noticed. It is not only the devs that are working on New world, it is also people like you and me that help fix these things.
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MIQQA🏴☠️
(@micahsmith) reported
Every person I know that doesn't suffer addiction issues has already quit @playnewworld. For those that remain, help is out there. Call 1-800-662-HELP (4357) for help with your addiction and quit self-harming today. #NewWorldMMO #addiction
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David Knowlton
(@Davidlknowton) reported
@playnewworld Is anyone else having trouble logging into Cibola?
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Michael Borody 🇨🇦🎮 GT:Swizzlerz
(@Swizzlerz) reported
@playnewworld now im getting an error when i place a sale order. it says settlement storage full. so i cant remove items to sell on the market because of a full storage??
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Aj Wachs ™️🥀
(@AjLikesWatches) reported
@playnewworld why can’t I login ? - Connection Error - Failed to join login queue
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EvilFootLong
(@EvilFootLong) reported
@B4SSB3ND3R @playnewworld I'm having the same problem atm