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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Tellmewhy
(@Icewallowcumin) reported
@K__Med @playnewworld Picked it up to play with a friend, we only managed to play together once, other than that it's queue times (that disconnect), so I just dropped it for now
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Emmaaaa
(@emmapops18) reported
@playnewworld you need to get these 1080 crash issues sorted ASAP. I’ve just queued for half an hour only to play fbr game for 20 minutes before crashing. Im now in a 40 minute queue. Pathetic
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Mads Ejsing
(@MadzEjzing) reported
@playnewworld Constant loading screen on your "territory war" its great, good thing i didnt plan all day for something that is broken for half our team (Sarcasm may include) hope you fix it soon or we get some compensation for the lost time and "rewards"
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Chris Winlock
(@Chris_Winlock) reported
@LegitBobbyHill @K__Med @playnewworld Yeah the game is good but it’s not worth waiting in queues for hours to play. It’s a shame they didn’t do better with their servers. Amazon is big enough they should never have these issues.
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CozminFatul
(@FatulCozmin) reported
@playnewworld Please fix the LaG in Dungeons!
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Martin
(@Kal3nor) reported
@playnewworld I absolutely agree with this actions. But I also feel those players, who are trying to avoid a queue after spending several hours in it. By trying to avoid the problem, they become part of the problem. That's why I think those players should be disconnected, but nothing more.
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Mathew Adam Purvis
(@mathewpurvis) reported
@VulkanARPG @playnewworld How about some disconnect protection so I'm not losing another five hours to queues if my client crashes? That sure would be nice.
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Riccardo
(@Ricmaniac) reported
@playnewworld HOW THE FUUUUUUCK DONT YOU GUYS HAVE A FREAKING GRACE PERIOD IN YOUR ******* GAME??????? I waited 4 ******* hours to play. after 15 minutes i get a freaking New world encountered a fatal error and just shuts down. Instantly boot up and again a 16000 queue! AMAZING!!
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Kheldor
(@Kheldor92) reported
@ErisRavyn @WhoaFlyingChair @playnewworld I play on one of the most populated servers, zero to no lag, your internet must be ****
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Sammie D Prescott Jr
(@nitty2580) reported
@K__Med @playnewworld That’s the thing. I genuinely like the gameplay. Going to a settlement loading up on quest planning route. Hitting small milestones like 50 mining, logging etc. Literally the only problem I have with the game is I can’t play it when I want to due to this queue system
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JC 🔥
(@DeejayyJC) reported
@playnewworld And even the queue was broken on launch, oops.
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Sinnerstar1
(@sinnerstar1) reported
@playnewworld these server issues are a joke! i queued for nearly 4hrs to play today! pc disconnected after logging in and then now am at 1700 in the queue again! gnna lose players like this!
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Chase
(@chasemulkey) reported
@playnewworld So idk if its a bug or what, but when you try to type a message of the day in your company, it wont let you because of your keybinds, is there a way you all can fix that? love the game, most fun i've had in years
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RamboFR05TY
(@RamboFR05TY) reported
@Arogon_ZA @playnewworld awe, make sure your GPU is not overheating that sounds like your GPU is locking up and causing the drivers to crash(the black screen)
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Dome Ermark
(@GreeniPeach) reported
@wenger_03 @PlaynewworldDE @playnewworld I gladly accepted the queue to be able to play with my friends, but to wait 2h and have a crash after 10min. I can hardly play anyway, because after work the servers are a disaster...
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Banzai Badger 💚
(@Bonzai_Badger) reported
@playnewworld Fix the Scratchrock pve faction quest. In the description it lists the target as "them" when there is only ONE that spawns. And also the quest requirement requires a paw to be skinned and this is not possible when only ONE person can loot per spawn.
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Sefa BILGI
(@Sefabilgi) reported
@playnewworld Imagine publishing a game for thousands of players but not helping them when they have a problem and they can't play at all. This is New World
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GrizzBizz
(@ItsGrizzBizz) reported
@playnewworld And yes afking is a huge problem affecting the queue times, 10-15% of player base in servers are afk, If everyone just logged out when they are not playing queue times would be much lower or none.
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Boersenfuchs
(@HdWoman) reported
@playnewworld Lag detected ...😭🤨
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GrizzBizz
(@ItsGrizzBizz) reported
@playnewworld Also yes I believe more servers should have been available from the start, I believe a lot of issues will be fixed when they open up server transfers. Cause I see servers with only 300 people playing that i'd loveto go to. Just waiting on transfers to open up.
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Arogon
(@Arogon_ZA) reported
@RamboFR05TY @playnewworld Thing is, I've monitored and it isn't... Thing is it's happening to a few people and they haven't replied to fix... I see someone saying to put power target at 75% to fix it, as it worked for others
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Crustie
(@TheCrustie) reported
@playnewworld For the love of god, please push the ability to change servers or add crash prio. 2 times my game has crashed as I load in after an 8 hour queue. I literally cannot play the game without wasting the 30 hours I have into my character.
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GrizzBizz
(@ItsGrizzBizz) reported
@playnewworld Also yes I believe more servers should have been available from the start, I believe a lot of issues will be fixed when they open up server transfers. Cause I see servers with only 300 people playing that i'd love to go to. Just waiting on transfers to open up.
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Riccardo
(@Ricmaniac) reported
@playnewworld HOW THE FUUUUUUCK DONT YOU GUYS HAVE A FREAKING GRACE PERIOD IN YOUR ******* GAME?????? I waited 4 ******* hours to play. after 15 minutes i get a freaking "New world encountered a fatal error" and just shuts down. Instantly boot up and again a 1600 queue! AMAZING!!
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Danny the
(@animefaceboy) reported
@TritonVIIIX @WhoaFlyingChair @playnewworld I never said you said to JUST fix server cap lmao. But you literally said they need to bump server cap or else we’ll be waiting a long time. You good? Sooo my response to you was they need to fix the other **** first BEFORE they bump server cap. Or else we’ll still be waiting.
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ClydeThaMonkey 🇧🇻
(@ClydeThaMonkey) reported
@Elpapoaa @playnewworld Other than the queue issues and no synced quests, Ive enjoyed the game a lot. I recommend googling how to get into the same starting areas as your friends so you get synced quests. Sadly we didn't know about this. Only me and 2 others in my group who has synced quests
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Mr. Cat
(@thisisinvisible) reported
@playnewworld Do you have any way to pass along a message to the developers or tech support? Armine has had major desync problems since Friday morning on my server. Server is Sarragalla :s
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Bobby Hill Longhorns are 4-1 (2-0)
(@LegitBobbyHill) reported
@K__Med @playnewworld My buddy @Chris_Winlock was having similar issues.
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Ben Haines
(@MrBHaines) reported
@playnewworld Played some new world and then went to put my kids to bed and read them a story. Now I’m position 1022… The issue wouldn’t exist if the amount of servers and/or the capacity of those server was rectified. That’s a going to be about 2 and a half wait for a 30 minute break.
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Vilius Petrauskas
(@KarociaL) reported
@playnewworld um i dont know where to post this but we are having a problem in SABA eu in territory war for everfall we are being teleported back to the city with lag detected and we keep loading