New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 04/19/2024 03:35

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (33%)

    Online Play (33%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaSt. Catharines Sign in
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • JWoW42069 Jordan Carrier (@JWoW42069) reported

    @AMZNGameStudios @playnewworld Find some people to fix what's broken in your game. Hire competent employees. This game is about to fall, quick. you guys are worried about art and getting out cosmetics instead of fixing your game.

  • jarek_dylewski Whisky.Bob (@jarek_dylewski) reported

    @playnewworld Do you know what is spooky? Unending Thaw perk making Blizzard not deal damage anymore. Tier 2 gems doing more damage than Tier 5. Resilient perk stacking. Light armor healing buff not working. Resistances not working. Empowered Fireball perk not working. Broken passives and more

  • NukeWins Nuke (@NukeWins) reported

    @playnewworld Nobody cares, fix the broken ******* game

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @TheHebroohammr @playnewworld What is the lack of communication? They said they have to fix it. Would you feel happier with daily tweets it's still not fix and they have no eta?

  • 0veX93 LeQuack (@0veX93) reported

    @playnewworld There is a BIG PROBLEM WITH ECONOMY. DEFLATION. Fix the game people, you already lost half of the players.

  • panic_broadcast Tht Whch Hs N Vwls (@panic_broadcast) reported

    @TsuNAmI2069 @Gothalion @playnewworld well both in a way. you can force lag spikes to render the defenders unable to do stuff and then flip zones.

  • exile_an AmunRa (@exile_an) reported

    @RobynPlaysGames @playnewworld @NVIDIAGFN I started it and didnt had to login this time, then i switched to the App on my tv and didnt had to login again

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @ClownTech3 @playnewworld Ok so what's the fix? Actual code, not "here's what I think should be done"

  • KraZerrr1 KraZerrr1 (@KraZerrr1) reported

    @4ColorCrack @playnewworld I understand that also, some may be quicker or slower with varying people working on it but It's not hard for the community manager to say "We are aware of a bug causing wars to not run correctly" or "we are aware of a bug causing the abandoning event... and are working on a fix"

  • AndreWeinmann1 André Weinmann (@AndreWeinmann1) reported

    @playnewworld CM IceCreaM semms to have announced a server down in the german forums. Should have startet 26 minutes ago.

  • RickyTheBrave Ricky ******* (@RickyTheBrave) reported

    @playnewworld I saw a video yesterday outlining the most notable bugs currently live in the game. And it was seriously demoralizing. Can we at least get some kind of confirmation that this stuff will be addressed soon? The game is great, but so much is broken.

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @mognetmozh @playnewworld @TheHebroohammr ...others. The idea they know the problem & can fix but instead don't is absurd. Just like the idea the social team or design team can fix back end server issues or any bugs for that matter.

  • JWoW42069 Jordan Carrier (@JWoW42069) reported

    @playnewworld @BigMickeyCee Nobody gives a ****. That's your problem. You can hide behind "we aren't the team that does anything, don't address us blah blah blah." You're the only ******* we can try to communicate with for the million issues. Don't make excuses for your incompetence

  • Inlomeda12 Inlomeda (@Inlomeda12) reported

    .@playnewworld you use the same skins in every zone, rarely with color changes. Increasing the difficulty in Edengrove and Great Cleave simply by setting respawn time to 30 sec is extremely lazy. This game has so much potential but falls short in so many ways. Fix it please.

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @mognetmozh @playnewworld @TheHebroohammr Do you know how game design works? Or any coding for that fact? They do know it hurts you but the issue is coding is complex. It's not just the game, codes mix on your hard drive. So it could work prefect on a blank pc but add in other programs & boom. Fixing one thing can break

  • kalennbleys Kalennbleys (@kalennbleys) reported

    @c_h_e_m @BlueMtns1 @playnewworld Billy here explicitly said fix broken stuff before adding new stuff, on a tweet about new graphic and audio content. If he'd posted it on a tweet about new regions or new weapons, fair play. But that's not the case. Call out the dev team for fixes, not the GFX or CM teams

  • vincentphango Vincent Phan (@vincentphango) reported

    @playnewworld @primegaming Fix your ******* game first before you sell dog crap.

  • Qzzz84 Qzzz (@Qzzz84) reported

    @playnewworld Fix the game first ffs

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @KraZerrr1 @playnewworld The problem with that is they're working on many bugs. They don't put everyone on the same bugs. Some may be fixed quicker than other regardless of importance. Setting a time line doesn't work cause if they knew how long it take it wouldn't be broken

  • Koen_staystrong Foosteaksong (@Koen_staystrong) reported

    @playnewworld We love playing your game but please FIX THE GAME otherwise there is a train coming and you cant handle it!

  • ClownTech3 Jah (@ClownTech3) reported

    @4ColorCrack @playnewworld Sorry bud, don’t code. But I at least I know it’s a problem when an invincibility exploit exists for 2 years and still has not been fixed

  • devsagalofoten Boobs (@devsagalofoten) reported

    @playnewworld @primegaming ******* fix your game trash bags

  • c_h_e_m Chem (@c_h_e_m) reported

    @kalennbleys @BlueMtns1 @playnewworld I've seen this strawman many times now.. And you should just stop. Nobody is asking the social media team to go into the code and fix things. We just want them to do their job.. Communicate.

  • kalennbleys Kalennbleys (@kalennbleys) reported

    @BlueMtns1 @playnewworld Crazy concept here, the art team and the teams working on fixing broken things might *gasp* not be the same people! You don't ask a GFX artist to fix broken code!

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @ItsCroakTV @peythe @playnewworld And I really want those people too tell me how to fix it in detail because most of them honestly think it's as easy as writing down "just work"

  • AbominableMech1 AbominableMechanical (@AbominableMech1) reported

    @_Camouchie @playnewworld @primegaming The invincibility bug still exists Infinite gold is still ******* things up The world map still glitches out There's terrain that glitches characters into the floor PvP remains broken due to terrible moderating What else?

  • Maquitta_KTX Maquitta (@Maquitta_KTX) reported

    @playnewworld any char transfer updates? just an update no release or finished service just a say we working on it problems are still there whatever just something mates

  • ItsHalvar Halvar 🍺 (@ItsHalvar) reported

    @_Camouchie @playnewworld @primegaming i was gonna say they could fix the Voip but we all know they won't :)

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @JamesGingerMac @playnewworld @BigMickeyCee Ok but I guess you never worked with IT or as a Dev because if they knew what was wrong it wouldn't be broken hence why it's hard o give a beta. Also this person told them instead of doing their job try to fix something the social team wouldn't know how too.

  • studingo Studingo (@studingo) reported

    @Chris3Tucker @playnewworld of the dozens of bugs and issues you are concerned about mounts and swimming.... jeepers