New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 09/18/2025 19:35

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Online Play (50%)

    Online Play (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Game Crash (25%)

    Game Crash (25%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceLa Broque Game Crash
United StatesSeattle Sign in
GermanyAhnatal Online Play
ItalyBologna Online Play
ArgentinaRosario Online Play
SwitzerlandBern Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Miitsuys Meowtsuys (@Miitsuys) reported

    @playnewworld the dungeons in (SA) kukku server are lagging so much for 3 days pls fix ;-; @playnewworld

  • f99834 PEW! (@f99834) reported

    @playnewworld HELLO I PAYED 50 BUCKS FOR THE DELUXE EDITION I WANT TO PLAY IS NOT MY PROBLEM YOU GUYS HAVE ISSUE'S ABBORT THE PATCH SO I CAN PLAY

  • TylerLewis9841 Tyler (@TylerLewis9841) reported

    @Twysted_Gaming @playnewworld Speak for yourself, the bugs they are trying to fix were actually testing our patience. Go smell some air...

  • lade_chris Chaos Mourn (@lade_chris) reported

    @playnewworld I like seeing these people complain about them taking there time to fix the issues so that y’all can have a more enjoyable experience, but sure go off about not being able to play for one day, clowns

  • Sorcerer Mats Adams (@Sorcerer) reported

    @playnewworld Please take care and be fast, I need my fix :(

  • gameadictive gameadictive (@gameadictive) reported

    @playnewworld You'd better be worth the wait and the trouble this game has been giving you. Otherwise you will earn the hatred of the entire community, even if we continue playing you will give us a lot of shame.

  • imHAKUuuu imHAKUuuu (@imHAKUuuu) reported

    @playnewworld ew what the actual ****? this is amazon ******* game studios lmao. yall acting like this is some small indie game company. we paid for a service, get this bullshit straightened out jesus ******* christ.

  • COPIUMCOUGH LOLW (@COPIUMCOUGH) reported

    @playnewworld Seems like a common theme with this game always some goddamn problems one way or the other holy kek

  • Blokshaka BoomDK (@Blokshaka) reported

    @playnewworld so once servers are up we will all sit in the login screen for another 3 hours

  • IncredibleJ0ker IncredibleJoker (@IncredibleJ0ker) reported

    @playnewworld If I can login for lunch and play in 2 hours groovy. If not, no big deal. Just hoping this is up by 5 pm CST today lol

  • philiplundeval1 philip lundevall (@philiplundeval1) reported

    @playnewworld This is bad. ive been waiting for sooo long man.... fix ur **** hahah...

  • WalnutBunny Annabelle (@WalnutBunny) reported

    @Sidefx06 @AlmanaxWinch @playnewworld imagine not realizing the problem here

  • davidchattenton david chattenton (@davidchattenton) reported

    @ZenHeadshot @playnewworld Compensation for what? Not like you have too pay subscription fee you can literally play as much as you like once they fix it ....

  • Sidefx06 SideFX (@Sidefx06) reported

    @Yauza161 @Mrdare9 @playnewworld I understand there may be things not spoken that doesn't effect us as players directly. I'm not that ignorant. When I said "5" I was going on with that they showed us. I'm sorry but Adding a barrel to a pose isn't a needed fix.

  • Dubberatlast DUB53 (@Dubberatlast) reported

    @playnewworld Please fix the dungeon Dsync lag. 3 times in first dungeon and its just unplayabe on EU

  • DesgunBE Gott 🦒 (@DesgunBE) reported

    @playnewworld If you dont fix the expeditions with this patch, your company is a ******* joke

  • Skrilleyx Skrilleyx (@Skrilleyx) reported

    @playnewworld What's your problem?

  • GodLikeQuinnDog Quinner (@GodLikeQuinnDog) reported

    @playnewworld Fix your dungeons dsync

  • SirLanky_ Sir Lanky (@SirLanky_) reported

    @playnewworld Hope this is to fix some of the code in the game! Let's save some GPU's!

  • f99834 PEW! (@f99834) reported

    @playnewworld YOU DUMBFUCKS FIX UR ******* GAME

  • mikefinanzen Mike Pfeffer (@mikefinanzen) reported

    @playnewworld no problem take your time:=)

  • joereptileguy Joe Roche (@joereptileguy) reported

    @playnewworld Really that much issue over a patch? So 6hrs down time through peak time in EU.

  • CluelessInAA Rainer (@CluelessInAA) reported

    @playnewworld Son of a *****.... WTF? Let's go... need my fix

  • PolaHype PolaHype (@PolaHype) reported

    @playnewworld how can there be a technical problem with an update like this?

  • KaiserAldrich Kaiser Aldrich 👑 Pinned Giveaway!! (@KaiserAldrich) reported

    @playnewworld Everyone out here getting mad that they're extending the maintenance but they'd be even more mad if they put the game back up with two hours worth of fixable problems in the game 🙄

  • SamWitts2 Mysticalmaid (@SamWitts2) reported

    @playnewworld Oh boy, good luck. Nothing like tech issues to ruin the day.

  • TheRealNosco Nosco (@TheRealNosco) reported

    @playnewworld No problem ill sleep and play untill tomorrow morning..

  • HakanCosgun4 Hakan Coşgun (@HakanCosgun4) reported

    @playnewworld I made the dungeon to the end, but it didn't count my quest because I died at the last second in the boss. My key is gone, don't you need to fix some things now?

  • boooked booked (@boooked) reported

    @Irenicus71 @playnewworld enjoy kid? we are all lagging in the wars on AP Southeast

  • Nizzyx4 Nizzyx (@Nizzyx4) reported

    @playnewworld How about doing maintenance during night??? Game is offline half a day and we it goes online we only have 30 minutes to sign in for war... what a joke