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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Aristeidis Geitonas
(@AristeidisGeito) reported
@playnewworld Soooo you wanna say, we found a solution to punish you faster than a solution to the actual problem ( small servers) nor give free migration to new servers nice gj..
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Eirik Bjarkoy
(@bjarkoy) reported
@playnewworld Hey! Just wanted to inform you there seem to be an issue with creating companies (atleast on EU -> Carcosa). "The name cannot be used" no matter what name one tries. (Except already existing guild names that say already taken)
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KiLowaste
(@kilowaste) reported
@playnewworld Is there a plan to roll out a hot fix for the Amrine instance? I want to progress that quest line and unfortunately it’s still quite laggy.
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NHurtiii
(@NHurtiii) reported
@playnewworld People are AFK because of the long queue times. Not sure what the solution is because moving characters off server could fracture alliances and cause issues with companies. More servers for new players makes the most sense.
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Giada
(@GiadaLS) reported
@playnewworld Yesterday I waited 6nhalf hrs to get in with 3000 queue. Played for 1hr then my modem disconnected and connected again in 2 min max and I'dd have had to queue and wait 2500 people before me, so I just closed the game! At least put us back in if we crash or disconnect for 2 min!
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Neon Gold
(@ne_auu) reported
@playnewworld If you want people to stop AFKing then fix your servers so that we don’t have to wait 5 hours in the queue. This is in you.
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NaturalPhenomena
(@NaturalPhenome5) reported
@playnewworld What is going on with this PvP territory exploit? I just had 4 people turn in quests at our town and go from 19-40% instantly. Companies are currently fighting exploiters. What are you guys doing to fix it?
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CampbellKingdom
(@CampbellKingdom) reported
I know I've been ignoring you but I got a new girlfriend and her name is @playnewworld I'd have liked to see more updates with the delay we had but all of the performance issues I had in the open beta are gone.
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Shults 🎮
(@ShultsTV) reported
@playnewworld Now this, I don't agree with. We have to sit through 1000+ player wait times, over an hour, just to play the game. If you increase your server cap and not worry about running AFK players, there will be no issues. #PlayNewWorld
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Paul Ring
(@Ringod123) reported
@Dayodii_ @playnewworld Thanks to bad manufacturing from the card manufacturer, who accepted blame, have fixed the issue and are offering replacements to anyone who's card died.
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Paul Ring
(@Ringod123) reported
@Dayodii_ @playnewworld Software can only make your hardware run at 100% if your hardware cannot run at 100% for hours on end without issue then the issue is your hardware. That's why burn-in tests exist.
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Reklaw
(@83Reklaw83) reported
@playnewworld Today's new world experience for the last five hours. 1st login attempt, 600th in queue get kicked out at 200. 2nd attempt, 900th in queue, get kick at 400. 3rd attempt 1100 in queue, get kicked at 550. 4th and current attempt 1200th in queue.
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NaturalPhenomena
(@NaturalPhenome5) reported
@playnewworld @playnewworld What is going on with this PvP territory exploit? I just had 4 people turn in quests at our town and go from 19-40% instantly. Companies are currently fighting exploiters. What are you guys doing to fix it?
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WombelG
(@Wombel_G) reported
@playnewworld Of course you took the cheap route. I was crafting at everfall. Got disconnected because of inactivity. It was clear to me from the first announcement that you will go the cheap route like player traveled X-Y in X minutes. Fix the servers and queues and stop with the BS.
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Rain
(@Rain__Games) reported
@playnewworld Will we be able to transfer to a full server when that service goes live? All my friends are on a full server and I rolled off server so I didn’t have to wait in a 5 hour queue.
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Dev1n The Dude
(@Dev1n_The_Dude) reported
@playnewworld This game has some very real issues. Even bugs from past betas are still there. I feel like a lot of these issues will always be there because people are simping for the game and attacking people that talk about it. I love the game, but it does have issues.
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BabieePeach
(@laurenwilson243) reported
@playnewworld amrine is bugged out there is a constant dsync of 5 seconds making the boss unplayable. are you guys aware of this issue and is there any course of action being taken
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Paul Ring
(@Ringod123) reported
@Dayodii_ @playnewworld Software doesnt brick hardware, hardware with issues brick themselves. If your GPU cant run at 100% without going pop then that's the manufacturers fault or poor cooling in your PC.
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Kronos
(@Kronos_3D) reported
@playnewworld Seems like a band aid of a fix. Punishing your hardcore player base for wanting to enjoy the game is an interesting path forward..
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Sillon
(@Kanamon27) reported
@NostreTweets @playnewworld AFK people is not a problem, is a symptom of the real problem. Kicking them while they are running is ok but cant put the blame on them when you learn your first day that if u disconnect you have to wait hours to log in again. Servers are the real problem. Players are a minor one
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SKSoundwave
(@SKG_SOUNDWAVE) reported
@playnewworld will there be a fix on how the world works, I have two friends in two different worlds and I don't wanna delete me character just to play with them it would be nice to just have your character and pick a world to connect to
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NaturalPhenomena
(@NaturalPhenome5) reported
@playnewworld @playnewworld What is going on with this PvP territory exploit? I just had 4 people turn in quests at our town and go from 19-40% instantly. Companies are currently fighting exploiters. What are you guys doing to fix it?
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Dayodii
(@Dayodii_) reported
@Ringod123 @playnewworld Except now it’s other manufacturers cards as well namely Gigabyte this time. Not to mention older generation cards being blown by the game. I’m not saying playing will 100% kill everyone’s hardware because that won’t be the case. But the problem is real and can’t be ignored
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Leviatra Let's Play
(@LeviatraLP) reported
@playnewworld Fix that housing bug. Had to log off since i couldnt get out of my house after porting to it. Teleport, Unbug, Leaving the House was impossible. And then u get a 2k Que. Thats really sht.
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Kip
(@KJaggerX) reported
@SWE_Motorizer @getvindictive @playnewworld At work I don’t have any problems with lag on 50 mb internet. I can’t play at home with 500mb internet cause of non stop lag detected. I’m on NA East servers, and that is where I live. 3 hours from NYC, assuming server are there
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Christopher Ament
(@ChrisAment) reported
@playnewworld The solution for all these new issues should not be to overzealously automate banning, and then tell players it takes 3 days to investigate. Auto ban programs are a good way to lose innocent players. Who wants to play a game after that bad impression?
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INR‡
(@InritheDruid) reported
@playnewworld is there a bug or ticket system? need help w an issue, thanks
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AdictoALaSarsa
(@AdictoSarsa) reported
@playnewworld We can fix our terrible servers or...
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اسطورة كرة القدم
(@loyality1992) reported
@playnewworld This too much wtf waiting to play 6 hr and play 1 hr you know what i mean plz fast solve the problem before gamers leave this game
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Jakeee
(@jaketlane) reported
@playnewworld waiting 5 hours in a queue to play with my mates, get down to about 90 in the queue, unable to log into the queue error message comes up and puts me at 1850 in the queue... surly there must be something where it puts you back in the same space if you reconnect..