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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Wolverine00056
(@wolverine00056) reported
@Lurt0411Fifa @playnewworld Make sure drivers are updated, had same issue turned out my drivers were way overdue
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Twilimark
(@Twilimark1) reported
@vorziros @playnewworld Do you have any error logs? I might be able to help. One of our company members ran into this and I got her up and running
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Champagne Mixed That
(@Fluu413) reported
@FeliciaHarty @NewWorldFans @playnewworld Deff agree its a great thing.. I just wish they would plan accordingly like do idk say 3am server fix.. not on a Thursday at 630pm.. for ppl who work and look forward to playing plus the even started it kinda sucks.. well looks like a long weekend grind..
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M0W03XT
(@M0W03XT) reported
@playnewworld When will you offer paid transfers and other things like name changing service?
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Manny
(@Manny91144729) reported
@playnewworld I guess the fact that I was able to collect the hunter’s trampers and furs yesterday was a glitch then.
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asmodeus
(@asmodeu76154982) reported
@playnewworld is anyone else experiencing not being able to launch game after Christmas update? Have tried almost every fix I’ve found online and nothing
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nyarukosan
(@nyarukosan10) reported
@playnewworld Already mergin? Fix the damn game !! And and pve content . All the stupid quest are the same
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StonksNstuff
(@StonksNStuff) reported
@playnewworld Happened 5 times in like 20 mins. Uninstalled and reinstalled and that fixed the problem.
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ƒrєєdøm 🧢
(@Tamriel_X) reported
@Ativekk @Afterhours101_ @playnewworld the problem isn't the tanks, the problem is they removed 50% of the stamina you receive in the sacred, they killed the healers stamina gain, not the tanks.. add a void gauntlet oblivion in, it will solve your issue..
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Allsc Thunder White
(@AllscTWhite) reported
@JamesBerndt1 @NewWorldFans @playnewworld Check the files in steam if there's no corrupted one! I solved this issue doing this check, I also looked for support from Official Forums which was really great!
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Scott
(@Ativekk) reported
@playnewworld HEY AMAZON! Fix tanking! It is the Worst!
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RG | King Burns
(@King_Burns01) reported
@XeroTornadic @playnewworld Well yeah no one is arguing that but a server merge is a symptom of a much bigger issue(s).
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Tryin Williams
(@AugmentedRyan) reported
@linus_ohman @playnewworld if you cap in game to 60 fps you will be at about 50% gpu utilization. I have 200 hrs no problems
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Mango
(@rossiedte) reported
@playnewworld @FreakBeta18 have 700 quests if i enter the quest area they will change and this cause server error and corrupt my save data with character and i will be back in past to 15-20 secs so my gold will return look see lag detected
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Luderjäkel
(@N3ikan) reported
@Ativekk @playnewworld I main tank aswell, i cant see any issue with it beside maybe unit collision, its a ******* blast tankning
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Russ
(@Russ49847178) reported
@NewWorldFans @playnewworld Please fix the war exploit
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Dizzy
(@HeIlstrum) reported
@playnewworld Fix the ******* movement bug I can't play OPR
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Me_Myself_and_I
(@AntonioCaseiro) reported
@NoSQLKnowHow @playnewworld I play like you and on a server with a lot of population... it only became a "problem" (especially on the weekend) when people reached level 60 and had nothing to do... then I started to see the 60's in the areas of low level hunting for materials and chests to cap the crafts...
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Waveform NFT's
(@Squirrelsquad17) reported
@playnewworld Don't buy it. At launch it was worth the money, but now it's completely broken. They STILL don't have a basic swim animation!
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MrReboks
(@MrReboks) reported
@playnewworld I’ll come back if you provide an accurate support team to fix these auto bans that are just mass reports from salty PVPers, you create a community to get feedback for game direction, and you maintain both of these longer than promising you’ll do it.
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William Morton
(@Morton_fishing) reported
@playnewworld Broken garbage .
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Nocturnal_J
(@Noctural_j) reported
@ZReDD_ @NewWorldFans @playnewworld I had the same issue. Ended up being an update to my drivers. Try that if you haven’t.
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XeroTornadic [OG]
(@XeroTornadic) reported
@King_Burns01 @playnewworld Very true. I just hope they either fix them quicker and not disable things like they have been
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Dynamic
(@_DynamicOP) reported
@playnewworld when are you all going to fix the hit register for the void gualet sword ability?
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David
(@ConservativeRK) reported
@betwixtthebuns @ted40225351 @playnewworld You're not supposed to be able to outdamage a healer's healing in one-versus one, not in any MMORPG. Players like you ARE the problem. Go back to League of Legends.
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RG | King Burns
(@King_Burns01) reported
@XeroTornadic @playnewworld Yeah I hope so too but for a AAA studio with as much money and manpower as they have, I'm shocked they haven't fixed the issues sooner.
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Kirk Kirkconnell
(@NoSQLKnowHow) reported
@playnewworld My main concern is availability of materials. Coming from a lower pop server, the competition for the simplest of mats is going to be a big problem for players that like to craft. I do not care about the PvP aspects at all.
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AAJ
(@AristylAntony) reported
@playnewworld Once you fix the issue that blows up my gpu and crashes my whole pc, i might reconsider. ( 3080ti & i7-9700k so dont come at me about a **** system)
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Afterhours101
(@Afterhours101_) reported
@Ativekk @playnewworld Im a main tank. Zero issues. Ur not playing it right if you are
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Deadre_ #BLM #FreePalestine
(@Deadre_) reported
@playnewworld CAN YOU PLEASE FIX THE BUGS WITH YOUR WEAPONS BEFORE YOU DO SWEEPING BALANCE CHANGES.