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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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PurrAnna
(@PurrAnna_) reported
@OhKayBet @playnewworld You have a problem
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Need more cowbells
(@Kuhglocke) reported
@playnewworld Thats not just a East US issue. I'm in Germany and cannot login as well. Whats more annoying: you cannot open the options if the client is not connected properly...
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Aselith
(@Aselith) reported
@ItaAndyOfficial @SL4YYYQU33N @playnewworld The game went from 900k concurrent to less than 100k in a few months. It's bleeding very fast and no reason for people to come back. That's not doing well, they can't even fix it.
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David and John (BiA)
(@Bubsy_Brimor) reported
@playnewworld can you at least let people know that you know about the fact that EU region has a login issue as well, you know just so that we know you might be doing something about it?
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Airwoman
(@Hoover6480) reported
@playnewworld What I love. Seeing people posting crap about this game. Here is a tip, don't like the game don't play. Now leave the chat and shut up. Let those enjoying the game do so. I love how every MMO has issues at first but NW isn't given the same pass.
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Perdio Mare
(@Perdioq) reported
@playnewworld I'm playing in EU-central and login server is down... Probably can change the game's name to NEWBUG
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Teatime
(@Teatime12065059) reported
@playnewworld EU not working either !
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RuXux
(@RyanMat01401810) reported
@playnewworld sick of defending this game, this issue has gone on for how long now, no updates except this one. which was 3+ hrs ago. It's becoming painfully aware that who ever runs this game, couldn't care less about this game and all they're doing is collecting a paycheck! way2 **** the bed
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Pete F Shirey
(@Megalodon360) reported
@playnewworld Yep authentication error each time I try.......... at a loss for words now how much I wanted this to be great and it has let me down..... I hope your plan for 2022 is amazing or this is just another dead game in my steam library..
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Austin
(@AustExperienced) reported
@Boombye92 @playnewworld Im getting the same issue
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Wattestok
(@wattestok) reported
@TechToyTinker @playnewworld Not to be rude or anything but this isnt the fault of new world, it is whole amazon that has issues, netflix, disney+ and even league of legends have issues. Try to do more research next time before saying stuff like this. These devs are amazing and people do not realise that.
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sniped
(@Kendrick_CND) reported
@gapti @playnewworld Heard same issue yesterday so I mailed support team for about a week all so I couldn’t get any assistance until I was recommended to @Rapid_ware my account is up and running smoothly.
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Ben Allen
(@BenAllenSEO) reported
@playnewworld "a service" and "the Amazon website"? Don't you mean the entire AWS infrastructure? Just my luck, the one day I take off to play video games all day, and this happens, and only in my region 😡
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Piotr Kapusta
(@vurreq) reported
@playnewworld probably not only us east, but problems also occur in the EU
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Gapti
(@gapti) reported
@playnewworld is there issues I cannot login to an EU server. It says unable to auth my login
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Travis Love
(@TravisL76468259) reported
@playnewworld Login servers are down for other regions. My client cannot be authenticated, so New World doesn't know who I am.
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VMALO
(@vmalo151) reported
@playnewworld US WEST is not working
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SirNicNasty
(@SirNicNasty1) reported
@playnewworld Well with AGS rate of fixing issues, NA East will be able to log back in next week, if we're lucky
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Austin
(@AustExperienced) reported
@Boombye92 @playnewworld Not sure. Im on EU and my friend is in game, but I am just getting the client error and persona errors
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Fritte
(@FrysoFly) reported
@Bridgemonger @playnewworld dude, chill, this has nothing to do with the game. its a problem at AWS. calm down, wait until Amazon fixed this problem and you will find your stuff where it was.
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Carnifex
(@tarailrosso) reported
@Bubsy_Brimor @playnewworld I have the same issue in EU Central
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Tiago Carmo
(@tiago_carmo) reported
@playnewworld In South America it's not working either.
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PACiK
(@pacik19) reported
@chrisJcsgo @playnewworld Amazon has server issues rn
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Tony Sanford
(@TonyPryme) reported
@playnewworld Can you please fix the crafting and TP bug where it randomly cancels out. So annoying trying to craft 6 times in a row. I keep giving you chances but Im running low on continuing. Are legendary resources even in the game? i get the same ones over and over and not new ones
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Gabe Landerson
(@GameOnRodney) reported
@TravisL76468259 @playnewworld Jesus, thank you. I’ve played nearly every day since launch, went out of town for one day and came back to the connection error. Can’t even authenticate my profile on the forums to post, very frustrating but glad it’s not an issue on my end.
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Kieran
(@ImKieranK) reported
@jesperALT @playnewworld having the same issue EU central 😣
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Miguel Ochoa
(@Miguel_OchoaC) reported
@playnewworld I'm in SA and I have the same problems also, please fix it, my marks and skins are gone. Thx.
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Xxarna
(@xxenna66) reported
@AiBulldogZ @playnewworld same error for me
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David and John (BiA)
(@Bubsy_Brimor) reported
@playnewworld I'm from EU region and can't authenticate onto the game for last 30mins so saying no other regions are impacted is not true. Anyone else on EU servers having this issue?
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Rekinu
(@rekinutv) reported
@playnewworld When I try to create a support ticket or live chat amazon states to link my steam account again like its lost the connection I reenter my info and hit link and it comes back with a error 500. What Gives.