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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Glitches |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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JROC
(@JROCCthaGreat) reported
@BigHecLIVE @WilleyDilly @playnewworld Lol Wow a smooth launch's more but it's original was bad, it was broke for an entire month. Didn't play first day stormblood FFXIV huh? Suit quest was broken for an entire day. Lol NW is fine
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Kalennbleys
(@kalennbleys) reported
Seen a bunch of complaining about low fps in @playnewworld - just thinking that if you're getting 30 fps in the countryside with your Ryzen 9, 32GB RAM and 3080TI, while I'm getting 50-60fps on my Ryzen 5, 16GB RAM and 1060, the issue probably isn't with the game.....
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AEon_27
(@AEon_27) reported
@RexxRyan @KyameronTV @playnewworld I don't understand the issue of not having a mount, when we are given other means of travel. Why not enjoy the game for what it is & if its not up to your taste then find something that is and not try to force the game to do something they don't want
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p s y
(@PsyGigante) reported
@Casperite2 @playnewworld it was even more broken on open beta 2 days ago
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Marcel V Martins
(@MarcelvMartins) reported
@playnewworld Dont delay! the game has its bugs, but its good to go! Fix it on hot fixes after release Thx and LF 28th !
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Nicobay
(@Nicobay5) reported
@playnewworld a LOT of people say that the game will be push back again , because of the big bug and glitch *gold glitch , pvp town abuse , etc*. i wanted to know what Amazon will do if Glitch like that happen in game , to the cheater/abuse player ? game is still planned for the 28? thk
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xЭㄹ0𑀦ㄹЭΛΩㅏΔЭΔ
(@xer0nreloaded) reported
@playnewworld @Pocketdeath Well... Another ship i have to crash...
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ZZav
(@ZZav_) reported
@VertTTV @playnewworld Problem is they can change server names the night before.
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BeardedDadGamingTV
(@BeardedDadGami1) reported
@isantahaze @playnewworld Ew world runs fine for me with very minimal lag in heavy traffic areas and I have a Walmart PC with and Ryzen 5 3500 and a GeForce GTX 1650 super lol and when I say very minimal it's very minimal
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Evocybernation Gaming
(@evocybernation) reported
@playnewworld With Google Chrome, it cries out in pain. I can bring up the map but it's lagging significantly.
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Bill Speer
(@bspeer) reported
@Gr3atL3viathan @MarcelvMartins @playnewworld Not a glitch. Our company had members donating money over and over.
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JROC
(@JROCCthaGreat) reported
@ColinMarcom @playnewworld Great idea, extract they can't fix it in 2 weeks, lol we need something done now.
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Genevacomplex
(@Genevacomplex) reported
@pressedbearsfan @caustic_demon @playnewworld When you say GPU manufacturers what manufacturers are you talking about because the only thing I have found is about the EVGA 3090s being bricked which is old news. And the New world devs still haven't acknowledged the FPS issue...
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Techington
(@Techington) reported
@Joey_J07 @playnewworld Don't know, but I'm not alone. Quite a few threads on their forums, from this beta and most especially the closed one. Plenty of issues on the /r as well. Even the ASUS notebook I have had troubles at 1080 with 11th gen i7 with a 3070.
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Gareth
(@strawhatnub) reported
@Techington @playnewworld Sounds like a problem on your end, unless you're focusing on the 1% of the FPS drop. I was running at high, on a 3070, on 3440x1440 display and getting like 100 fps and 60-70 in the city when MANY players were around, sometimes it would drop below 60 to around 50
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p s y
(@PsyGigante) reported
@playnewworld fix the ****** dodge bug
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Techington
(@Techington) reported
@xKokonutMilk @ImMattyp2109 @playnewworld I mean maybe. I've not experience such performance issues in other similar type of games. Not even back in the days of EQ. Even SWTOR ran flawlessly. Again we'll see what happens at release, I could be in for a super pleasant surprise, so could everyone else.
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Saint Xye
(@SaintXye) reported
@birphon @playnewworld Try a different browser? Some people had issues using chrome
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Pedro
(@evolvPedro) reported
@RBaileysfather @playnewworld Oh for sure but that’s a lot of games that have a heavy grind. Tarkov has that issue every wipe and I’m sure Destiny does too after release of a new season. I’m busy as it is so I won’t be rushing to finish everything.
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Hapa_Fodder
(@HapaFodder) reported
@RitaGamer @playnewworld I mean I am ok with them polishing it before release, which is FAR better than most publishers. Our inability to be patient pushes some publishers to release broken games... I'm looking at you Godfall!
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Evocybernation Gaming
(@evocybernation) reported
@playnewworld My browser cries in pain. It's one big lag fest.
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Mike_complexION
(@complexION87) reported
@GunnerWhite9 @Hachikobtw @playnewworld It doesn't need to be delayed again though. Sure it has issues but nothing that cannot be sorted out with updates. You know every single game nowadays deals with.
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Murchij1
(@murchison_g) reported
@playnewworld @ghostrat881 Here we go again... the minority cries and the majority suffers. You guys continuing to delay the inevitable fact that no matter what, bugs/issues WILL happen. inb4 this game dies before it ever launches at the hands of those making it. "New Delay"
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Kyle Fishlock
(@Archonsc2) reported
@playnewworld Please fix the town board exploits by release! :[ And the duping exploits too. Stop making balance updates and focus on the critical issues. Thank you!
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juliusujxd
(@juliuzjohans) reported
@playnewworld Please fix a transaction log for the company treasury.
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Cadstler
(@cadstler) reported
@MarcelvMartins @playnewworld They will actually be able to fix more and be efficient if they release it and patch the rest
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Charlie
(@charliemartnn) reported
@playnewworld Please fix the pvp scaling! other than that great job!
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Birphon
(@birphon) reported
@Halucinationz_ @ItsSABER_ @playnewworld Sorry to burst your bubble, I don't use Chrome. I use Opera GX. And yes I did try using on Chrome, Opera GX and Firefox. My friends mainly run Firefox and also have the same issue as mentioned above :)
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Techington
(@Techington) reported
@Tetra_Oblivion @playnewworld Dunno what it is. I've got a ASUS Tuf Dash with a i7 11th gen and a 80W 3070 and that struggled at 1080p on Medium. What's confounding is 2077 runs no issue at 3440x1440 avg of 80 on Ultra no RT. Spikes to 120 in certain scenarios.
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Birphon
(@birphon) reported
@SaintXye @playnewworld I don't use Chrome. I use Opera GX. And yes I did try using on Chrome, Opera GX and Firefox. My friends mainly run Firefox and also have the same issue as mentioned above - In Firefox I can get some of the map explored like a very tiny portion before it chugs to 1fps