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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Shanti
(@_shantiduh) reported
@playnewworld How about we discuss the bans that are happening to governers because other factions are mass reporting them? While you’re down let’s fix the troll aspect of the game.
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Covnt
(@GCovnt) reported
@playnewworld fix ur spaghetti code and let us play man ******** is this. indie $314.9 Billion monopoly money company ♿♿♿♿♿♿♿
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Zoltan Kun
(@ZoltanKun77) reported
@playnewworld Always Eu gets unprioritised , annoying this is...... and we already 2 hrs well over the estimated time... suggest to fix this issue for the future...
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Carl
(@Dizzywizard89) reported
@playnewworld Just got home from work 😢 need my new world fix
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Saltnp3p
(@saltnp3p) reported
@TheVash68 @playnewworld Ofc i understand, HOwever there clearly having issues launching the build in the eu they didnt intend to have downtime in our prime time as the maintaince was due to end at 4 :)
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Twitch.tv/OficcialSwaps
(@Official_SwapS) reported
@playnewworld "No problem, You are only an average indie company with very small server infrastructure and scarce resources. We understand."
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Dean
(@WiseOldDean) reported
@The_Lightor @BulletGoof @playnewworld Apparently you haven't. Otherwise you'd know its literally impossible to find "off hours" for every region they service. Somewhere, SOMEONE, will be upset. Kinda why they're ignoring the chatter about it. They know you're still gonna hop right back on and play once they finish ;)
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Bélg
(@vlaamsefriet1) reported
@playnewworld this is taking to long many take some ppl who know how to fix the stuff not brake the stuff !!!!!
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Paul Ring
(@Ringod123) reported
@playnewworld Nothing about the first house tax rate being double what it should? its been an issue since day 1.
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JV
(@JulesVerne72594) reported
@Michael54494534 @Miguel06707782 @playnewworld Maybe the problem is that you have no life. Go outside.
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Johannes Oppel
(@TheVash68) reported
@saltnp3p @playnewworld Yeah i know problems can occur and they make us human. Casual worker in EU works 8 hours, mostly starting 07:30, than working 8h30m. If the start updating the servers from 04:00 (4am) to 11:00 (11am) like WoW does no one would care (except workless ppl).
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Mehmet Taha "Clasus" Çarkacı
(@mehmetahac) reported
@playnewworld Fix the server lag please
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Chris Sanders
(@ChrisSa92526473) reported
@playnewworld almost 10-hour maintenance for not even 200MB fix lol. Stop Developing games.
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John Lock
(@Nick2ooo) reported
@FrodoHdog @buschi3112 @playnewworld Be nice to understand: 1. Why minor bug fixes take over 8 hours to resolve 2. What lessons were learned from the previous maintenance window and what was done to avoid issues this time round. 3. Why is EU maintenance scheduled for peak hours.
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remì
(@io_sono_remi) reported
@TheAkumaGaijin @playnewworld That's absolutely dumb. Any company, no matter where located, that provides a service (any service) worldwide has to consider timezones and night time. Many other MMO are maintained during the timezone night time ...
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Nervgear22
(@nervgear22) reported
@Paul_PandeM @playnewworld How is it amazing american when they don't know how to fix servers since the launch??
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PEW!
(@f99834) reported
@playnewworld @JeffBezos listen up you balding rat, you have money enough, fix more staff for new world, if not **** amazon ill rather walk on barefeet the silk road like they did back in the day to get my order directly from the supplyer
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Samsul Alam
(@twt_SaMysterio) reported
@playnewworld my god..how long do u guys need.. i mean its just some bug fix.. not a major update... this is horseshit
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PEW!
(@f99834) reported
@playnewworld fix it you rats
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Dustin
(@DustinReTu) reported
@MoshPitTV @kiwwizz @playnewworld And on top of that, they didn't even fix the major bugs that everyone in the forums asks for every single day.
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PEW!
(@f99834) reported
@playnewworld you dumb *************, fix the eu servers right now
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Regan
(@Gundy666) reported
@playnewworld Please fix the ban system, I was permanently banned while fishing and can't get a response. I referred all my friends to this game and put 80+ hours in just to lose my money with no explanation.
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senneklenne
(@senneklenne) reported
@playnewworld what is the main problem actually if it takes this long?
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Mr_rm_mr_rm_mr_rM
(@MrrmmrrmmrrM1) reported
@playnewworld I mean at least explain what seems to be the problem. Ppl are upset cause no one can understand why it takes you more time to update EU than US/Asia
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✨
(@agreatnature) reported
EU warriors .. I say we gather gold and takeover @playnewworld and fix their stupid structures. Be ready at 12:00 sharp today. The battle is ON.
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TheDemonGuy
(@TheDemonGuy4) reported
@Armadillito @playnewworld It's the time they've decided to carry out the maintenance, that's the problem. It's an outage during prime EU time, APAC get the most benefit from this maintenance window.
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Cory
(@VelvetBlazer) reported
@cptcomplainy @Chuuppers @playnewworld What kind of comeback is that, and why go after people who work stacking shelves at supermarkets are providing a service and earn to support themselves. Unlike you where your parents bought you the game that you are complaining about
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Jason
(@Jason34417546) reported
@playnewworld This is a really really bad service you are providing here.
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John Lock
(@Nick2ooo) reported
@kiwwizz @playnewworld If any other service would go down for 1 day during the week you would cancel that service, which I am considering doing.
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Prisjakt
(@Prisjakt1) reported
@playnewworld What seems to be the problem, apart from ur incompetence ?