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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Mix Thaicred
(@MixThaicred) reported
@playnewworld Need to fire their game producer and realize they need to scale their servers. If they Scale their servers at the same time they add new players the issues will self resolved. I guess logic have abandon some game developers.
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Benja Muñoz
(@benjamnzp) reported
@playnewworld Fix Amrine bug in SA pls
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ValkanGaming
(@Valkan_Gaming) reported
@playnewworld that not fix the issue at all. im playing on tuma server, we have no Q at all until some trash streamer join the server and now i have been trying to play for 8 hours. and when the Q go to 0 the server kick me and Q again. no way to refound the game...
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SMOOOTH ⚜️
(@smooothoperata_) reported
@playnewworld Y’all they have to solve one problem at a time. The long ques are the bigger issue
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Zach
(@Manacaym) reported
@playnewworld More servers wont fix this issues! stop adding more servers you'll have to merge to high pop servers and run into this issue again!
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BongoDuck
(@trespasser543) reported
@PhillyPTV @playnewworld We have to look at what the engine can actually handle. The lag with stuff like that would just make playing Less fun. They are load testing right now trying to see what the upper end of population cap it can handle
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Skor
(@Mauricio_Arrr) reported
@playnewworld FIX ARMINE FIX COMPASS
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Matthew
(@mtteux_) reported
@playnewworld SA server need a fix in dungeons lvl 25!!
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Kyle Chatley
(@k_chatley) reported
@playnewworld - still failing in the cash shop with a 408 error.. I have a steam wallet loaded with $50.. what gives?
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gumpyland
(@gumpyland) reported
@playnewworld New servers will not fix the issue if you can't transfer your existing characters, cap creating characters on overloaded servers, or increase individual server population.
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StrykeLightning
(@StrykeLightning) reported
@playnewworld The issue is your adding new worlds but no one is going to them. I've been trying to get into the server I started in. But no one wants to start over. It's been 8 hours. Can't even get in. Adding new servers isn't helping
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Skor
(@Mauricio_Arrr) reported
@playnewworld FIX AMRINE
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typeeng
(@typeeng) reported
@playnewworld Sick, just fix the queue times and we are set. *firm handshakes to the devs*.
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Mix Thaicred
(@MixThaicred) reported
@playnewworld Need to fire their game producer and realize they need to scale their servers. If they Scale their servers at the same time they add new players the issues will self resolve. I guess logic have abandon some game developers.
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DakovP
(@Deltapie7) reported
@playnewworld CAN you please fix the error happening when in queue, was in q for hours to just get an error and have to go back in the list...
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Treej
(@Treej720) reported
@Narghash @playnewworld Are you still having this issue?
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brock
(@roylance_brock) reported
@playnewworld Is it possible to let characters be fluid between servers until the issue is fixed? Just a temporary fix...
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Jerec Suron
(@JerecSuron) reported
Hey @playnewworld I really love the game, but really wish you'd address the queue problem. on a server with my friends but when they can't even login because 2000 player queue. I don't think "more" server is really the solution. We work so hard to pick the one we are on.
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Soup_hawk
(@soup_hawk) reported
@playnewworld Also to everyone saying that increasing server capacity is going to fix everything, it’s not. More people on a server means more people fighting for loot and spawns. It’s literally only been 2 days so chill out
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Mish
(@MishArcadia) reported
@playnewworld I would like to play new world but I’ve been in a login queue for over 5 hours. Maybe I’ll try again tomorrow.
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Nullsan
(@Nullsan_NA) reported
@playnewworld Fix the errors crashing our GPUs so we can play without worry.
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[ El VanKe ]
(@vankellyn) reported
@playnewworld Why do they create a game that cannot be played? Give me back my money! You spend hours waiting in line to be kicked out to the minute and wait again at position 2500 for 4500 to disconnect, since only 2000 are playing at the same time. EXPAND THE SERVERS !!
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Kovak
(@KovakZero) reported
@playnewworld Oh ****! I made it in after a 2 hour wait(random disconnect after 45 minutes. Never "lost connection" with anything else that was running). Good thing too! Not like I'm laying down to sleep for work in the morning. @outriders #refund @BlessUnleashed
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Benja Muñoz
(@benjamnzp) reported
@playnewworld Fix Amrine in Naraka server, its unplayable
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KronkSwanson
(@KronkSwanson) reported
Thanks new world I sit in queue for 2hrs then I try a new dungeon walk out of it and crash I was only on for 20 min! Is there nothing help with crashes @playnewworld I deserve to be pushed through the queue for your game crashing!
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Flappyzinhoˢᶠᶜ
(@flappySFC) reported
@playnewworld Fix first dungeon on naraka, please !!!
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Kami
(@Chef_Kamii) reported
@teamwafflesrox @playnewworld That might be your connection, I have been in queues many times and takes hours to get in each time but never encountered this problem once. That still sucks though!
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𝖏𝖕
(@lordsazoh) reported
@playnewworld Pls, fix the dungeon's on server SA
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Celji
(@Celjii) reported
@playnewworld Appreciate you adding more servers as requested.. but its not helping the servers that already exist. The problems are the queues.. People don't want to make new characters, have to grind all over again.. just to possibly have the same problem further down the line.
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Zavok1
(@Zavok11) reported
@playnewworld Fix SA Servers :(