Is New World down?
No problems detected
If you are having issues, please submit a report below.
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
-
Online Play (50%)
-
Sign in (25%)
-
Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
-
Torrey B
(@NoWorriezTB) reported
@playnewworld "fixed an issue causing camera to stutter when petting the dog" WE CAN'T DO CORRUPTED PORTALS CUZ THEY DESPAWN OR DON'T RECOGNIZE OUR STAFF BETTER FIX THE CAMERA STUTTER FOR PETTING THE DOG... wut WUT
-
eduard ghinea
(@eghy00) reported
@playnewworld To be honest this is a **** show... 10h for some bug fixes, also because some world are up it show it is a problem with the setup not the update...
-
Gibso
(@JackGGibson) reported
@playnewworld @AMZNGameStudios You've literally had the EU servers down for the entire day. Piss poor show guys. Not good enough. Step it up.
-
3lawe
(@ali_attalla) reported
@playnewworld approaching 10 hours for a "quick maintenance bug fix" ... this game better be reborn when servers are up!
-
mohamed
(@mohamed11964412) reported
@playnewworld the only reason that you would consider having all maintenance at of all servers at the same time is for a fir game and progress, will you just did the opposite of that, just do each server maintenance on its own so it's shorter and developers can focus on one problem at a time
-
TruthHertz
(@x_iTruthHertz) reported
@playnewworld Compensate me for forcing me to go outside and live my real life. Unbelievable ineptitude. Refund me the price I paid for the game, a collection of cosmetic items and a £300 Amazon gift card for the trouble you've caused me.
-
Steelcryo
(@Steelcryo) reported
@Jamie_97_ @sStringer_Bell @playnewworld Look at any MMO's first month after launch, nearly all of them have these kinds of issues. Boo hoo you can't play for a few hours, what a shame.
-
TheHappyPittie
(@TheHappyPittie) reported
@KlemenZarn @rizraz98 @playnewworld This is literally the second update since launch. They are still handling issues from launch. Are you daft or just a child?
-
TheHolyMadness
(@TheHolyMadness) reported
@n00tje @playnewworld i just want to be able to play relax after work .. now that the queu is gone we have this problem😒
-
Jan Strakoň
(@struckyCZ) reported
@JulianaTheJaded @playnewworld The problem is... we already paid.
-
Paranoid_Potato
(@ParanoidPotato2) reported
@playnewworld Would you purchase a cloud service from Amazon, when their premier pay2play games planned maintenance gets screwed up in all regions. What page are you on in book of excuses, player compensation should be extravagant !!
-
AiThaVirus 👨🏻💻🎧🇬🇧
(@AiThaVirus) reported
@_Jayan69 @playnewworld Think you’ve been smoking something if you think this is worse than riot games eu server problems over the past 10 years.
-
𓂀 Ori Zilbershtein
(@OriZilbershtein) reported
@Naja_Gaming @playnewworld true, that is a problem.
-
dingdongpwns
(@dingdongpwns) reported
@rtKzCMjKx8bXcCc @playnewworld You're brain dead.. they've communicated that they needed more time... This sometimes happens with launch mmos. But tell me how they fix it Mr game developer
-
CozminFatul
(@Knucklsi) reported
@BrianClough_IRE @Naja_Gaming @playnewworld Not working, they trashed the EU servers
-
Dani.
(@RingsOfDani) reported
@playnewworld insane stuttering lag after this patch. Game was fine before it. Almost unplayable today. 😥
-
Owen Steer
(@TTV_OrangePiggy) reported
@n00tje @playnewworld Hey man, I had this issue - I deleted the lvl 1 character I had on Bifrost and restarted the game and now I can access Alastor again
-
Nat/Wolfie
(@WIllowwolfjnr) reported
@playnewworld Ok i love your game but there needs to be some sort of compensation for EU Central players here we have lost an entire day of play time due to your maintenance not working. It is especailly painful when you work full time and on your day off the whole day is in mainenance
-
Turtle
(@Turtl3Neck) reported
@playnewworld what is the problem?
-
Frank Sanford
(@techh311) reported
@wasaburashi @playnewworld The GAME isn't frying your GPU. That's an issue with your GPU manufacturer. If the game could do that, don't you think pretty much everyone that played would have this issue? I have a 2080 Super running at the highest settings on an Asus 4K monitor @ 120Hz.
-
Dahbeanz
(@dahbeanz) reported
@00TMH00 @playnewworld Lmao they didn't fix this either. Been fishing all day.
-
Dahbeanz
(@dahbeanz) reported
@playnewworld You're killing your own slowly but surely with these half assed bug fixing updates that don't really fix what you said they will.
-
Mr. KillJoy
(@tiktikboom86) reported
@playnewworld @playnewworld umm did you fix the group finder yet? We shouldn’t have to re-roll a new character 100 times to be able to start off in the same starting area as our friends…
-
Badwolfe
(@Brett_J_Wolfe) reported
@Danguhtang @vortus43 @playnewworld then launch a US only game not an international one if you are only prepared to provide service in US times
-
Tease 💫
(@TeaseAFC) reported
@oeurzo @Its_Bogz @playnewworld 9- a lot of the reekwater mobs have the same issue at the lion, went into a temple with my squad and had a 4v200 against skeletons
-
Itzmanimal
(@Itzmanimal) reported
@playnewworld #EUServersmatter ✊ C'mon get your sh*t together prime time EU yet you have been working on NA all this time really amazon? You guys are a joke let's say this, EU know where your prioritys lie, Joke of a company fix your Sh*t patching system. New content comes be weeks offline.🤬
-
Fredric Cedergren
(@F_Cedergren) reported
@RaggnyXD @playnewworld Ikr and worst part is, we won't be given any good info on it either or so I fear. Just the usual stuff: "We had issues with our EU servers, took long time...ohh almost forgot, thanks for your patient and understanding". As if it never happend or just a minor thing.
-
The Chef Scy
(@ScyDrall_Tft) reported
@playnewworld Take special day off. Be unable to play for the whole day, because smoll indi company have to fix 8 minor bugs. Welcome to Amazon
-
Raggny CZ
(@RaggnyXD) reported
@playnewworld Almost 10 hours maintance and still i cant play game, next day news will be: it took amazon 10 hours to fix some pair of bugs "GJ" new record
-
yosef abbas
(@yosefabbas05) reported
@playnewworld Well, fix it already wtf taking you so damn long, so far the longest period i ever waited during game maintenance, how badly your service can be?? now not all EU up only SOME of it, what is this for a bs... Fix world Kantia i was told to wait 5 hours and im done waiting...