New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/18/2025 18:55

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • SKHawks1 SKHawks (@SKHawks1) reported

    @ChrissyCostanza @Alienware @playnewworld So, when do we start calling this a problem?

  • Lookatmysheeit Matías Leonel (@Lookatmysheeit) reported

    @playnewworld game keeps freezing and/or saying login is blocked due to corrupted game or malicious software.

  • GreekTtv GreekTTV (@GreekTtv) reported

    @playnewworld can we please fix the faction tokens bug being stuck at 25000.... Literally game breaking and I'm being ****** while everyone else advances.

  • BigChiefSean $ Dawg (@BigChiefSean) reported

    @playnewworld Please address the war exploit issue immediately. This is complete nonsense. People are quitting in droves because they've lost everything over your lack of foresight. Do you guys even check your own bug report forums?

  • csarnoklako Csarnoklako (@csarnoklako) reported

    @playnewworld this lag detected thing have to stop... and one more thing, the servers are running? Cuz i have 150+ms since lauch, yall have to fix this, biggest company in the world btw...

  • Joerosa JoeRosa (@Joerosa) reported

    @playnewworld are you ever going to fix or tune A selfless Nature quest? It’s impossible to do if everyone isn’t on the quest or already completed it .

  • noBearhomie Zac (@noBearhomie) reported

    @playnewworld Your game is broken, 98-100% GPU Usage, and your support not addressing the issue at all.

  • mengelag Matty E (@mengelag) reported

    @playnewworld why TF do you do this? Why would you change the order? So we accidentally go to town instead of the campfire? stupidest ******* thing in the game.. fix it!!!!

  • Kronzik_ Kronzik (@Kronzik_) reported

    I can’t track any ore in @playnewworld but I have 100 mining. Could be standing on top of ore and no indicator on compass. Never worked since starting the game. Any help? Resource tracking seems to be broken.

  • Scionex Patricio Leyton (@Scionex) reported

    @IGN @playnewworld Crash Crash Crash

  • Q0LT0N Q0LT0N (@Q0LT0N) reported

    @KripplerTV @playnewworld We have the same issue windsward 😬

  • ctlnls louis (@ctlnls) reported

    @playnewworld fix the goddamn lag in sieges ffs

  • evocybernation Evocybernation Gaming (@evocybernation) reported

    @playnewworld , I found out an issue that I never cared to pay attention to. When you're fighting, and switching between weapons, sometimes the weapon gets stuck rotating unless you completely stop moving. Next Tweet

  • evocybernation Evocybernation Gaming (@evocybernation) reported

    @playnewworld, I found out an issue that I never cared to pay attention to. When you're fighting, and switching between weapons, sometimes the weapon gets stuck unless you completely stop moving. This might be one of the many issues that stop people from casting spells.

  • Madrai_ Madrai (@Madrai_) reported

    @playnewworld Why is it after every maintenance, weekend, the servers seem to get worse as far as stability and stuttering/lag? I haven't played for 2 days, was fine for the last week, and now every enemy seems to just be stutter walking, and I get random lag spikes.

  • evargyros Evaggelos Argyros (@evargyros) reported

    @playnewworld Pls fix " delay detected" issues

  • jaxshyshy jaxshyshy (@jaxshyshy) reported

    @playnewworld Update: Over 48 hours on waiting for a reply from my ban appeal and still got no response. From Customer service, “This is something to do with moderation team, we don’t have access. Simply wait for response, because here’s the last point of contact you can make”

  • dabszy Dabzsy (@dabszy) reported

    @Jaysinrd @DannehTV @playnewworld spike is a phrase for everyone to use cooldowns at the same time. been a thing for years. legit the only way to combat the stupid lag on the points. nothing is being expoited. The current server on Amenti is heavy PvE overall even before all the wars btw.

  • Dikaiosune5 Dikaiosune (@Dikaiosune5) reported

    @Cryptocito My problem with these kinds of games is simple - why would this game be fun? I can just pay $40 and @playnewworld. The game has more features. And, better graphics. Worse, real world money in crypto games will impact the egalitarianism that makes games fun.

  • Freyja37 Kynelia (@Freyja37) reported

    @playnewworld If the Covenant purposely used and exploit to win a war, you should ban them and give back the fort to the other team. They cheated and used the Ice Gauntlet exploit to win on YS today. Now everyone is going to use that exploit and it won’t make wars fair. Fix it!

  • jmars2382 Jared Marshall (@jmars2382) reported

    @nvidia @playnewworld just bricked my GPU. Didn't know there were even issues with this until after my card blew up and I searched Google Not having a huge warning pop up all over the place of a known issue like that is grossly negligent.

  • Joken_UK Joken (@Joken_UK) reported

    @TheProsidian @playnewworld I got the NVIDIA GeForce RTX 2070 Super. But I heard the ones with the 30’s are having more issues

  • 666lorddeath666 Fjorleif (@666lorddeath666) reported

    @playnewworld Hello, I would like to know if the overwolf minimap app can be used without problems, I did not find official information on the subject I only saw a post in the forum but it clarifies nothing and I would like to know if it can be used without problems ?

  • noBearhomie Zac (@noBearhomie) reported

    @playnewworld Your game is broken, 98-100% GPU Usage, and your support not addressing the issue at all. #NewWorldMMO #Amazongames

  • likael Likael Silva Nunes (@likael) reported

    @playnewworld when the next bug fix is available, there are a lot of bizarre bugs in the game that need fixing urgently.

  • evargyros Evaggelos Argyros (@evargyros) reported

    @playnewworld Please fix " lag detected" issues

  • Crason8 Crason8 (@Crason8) reported

    Dear @playnewworld ... PLEASE fix your chat system, it's the worst I've ever used and it's SO important in MMORPGs, thanks!

  • rndydhana Narendra Vidyadhana (@rndydhana) reported

    @playnewworld hey why don’t you fix “A selfless Nature” quest? I got stuck inside a stone, and i can’t unstuck. Please fix this glitch.

  • Esmond25 esmond (@Esmond25) reported

    @playnewworld Can you please fix southeast Asia server ping? It's so laggggg

  • Korican86 Shane (@Korican86) reported

    @playnewworld @amazongames please patch a fix for the black screen many of us get. I am using a titan x and I can only play for an hour or two before it black screens and this is the only game it doe it with