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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Fayne @ PAXWEST
(@ItsFayne) reported
@playnewworld Ummm why is Valhalla the only server down this AM?
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DavicilloG
(@Agamenonloveyou) reported
@playnewworld IMPORTANT :I'm sick of sending errors through the game menu that nobody will read, some of us are experiencing a very serious error, The npc of the Mission to be (judge) in the Faction is bugged, it has not appeared more than 4 days and We cannot advance with the faction,nxt sms
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PastLife
(@PastLif42690228) reported
@playnewworld how about fix your damn game **** is broke as **** cant do anything end game was not ready for release billion doller compant btw trash *** devs
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BearH2o
(@Bear_Pixels) reported
@playnewworld Yet another MAJOR exploit reviled today, machine gun light attacks with two life staffs. I think at this point I'm going to have to take a break. AGS should pull this game altogether as Final Fantasy did. Completely rebuild it as I don't see how you fix a game this broken!
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ChitownIncan
(@IncanChitown) reported
@Deadlyshot16 @playnewworld Can we also talk about the ice gauntlets being used to Lag the server during war do attackers always have advantage
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Josh
(@Chronichasheesh) reported
@iBeardedBot @playnewworld My ice gauntlet was bugging all night so they need to fix that haha. Same tho I miss outpost haha
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Flannel Queen
(@queen_flannel) reported
@_GOATCAST @MudcatTV @playnewworld There are no strats with wars. You stay on a point and pray to the lag gods you can kill enough people to hold it.
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Bob
(@Bob87ni) reported
@playnewworld Stop making sh1t useless content. These team members are clearly needed elsewhere. Fixing your broken pos. Tested this game for 2 years and reported all bug's. And ye, 60%+ of them bugs are literally unfixed or even untouched. Don't make games Amazon. You're terrible at it
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Wizardhood2003
(@Wizardhood2003) reported
@playnewworld Ya’ll should be more concerned fixing the many broken systems that are fundamentals to the game instead of worrying about creating stencils for pumpkins.
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trey
(@ihatetrapp1n) reported
@playnewworld @primegaming Fix the game, runs like shiiiiiit
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Whisky.Bob
(@jarek_dylewski) reported
@playnewworld Each day people discover more and more borkery in your game. Every single day a new broken stat, passives or traits are being discovered. People are increasingly aware of how broken this game is. Until you fix your goddamn game I'd recommend shutting up about the irrelevant stuff
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Rave
(@Rave22652892) reported
@playnewworld @BigMickeyCee Not to mention ll the bugs that are still in the game since Alpha o.0 and no end game content as every thing is as broken as ****..
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Poony
(@Poony85) reported
@xJamtasticxtv @playnewworld We have been full force pushing their backline as soon as their Frontline forms, kill all the casters and it's then lag free lol. Also changing the frame rate cap to 30 has apparently had a big effect for some people.
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Ethan Price
(@Paradox_EP) reported
@queen_flannel @playnewworld Well no **** once they have the patch ready they'll have the notes ready? What's the news on the patch? Like this is just going to lead to massive disappointment if they hardly fix anything
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Hangsta
(@hangsta1045) reported
@ChocoIatePeach @playnewworld @primegaming Feels like taking a month old car into the dealer because it's not working and instead of talking to the mechanic for updates you get a sales rep trying to sell you upgrades. How else do you expect people to react? Marketing posts should be suspended until major issues resolve.
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Shayway
(@heyshayway) reported
@playnewworld Where do we report issues like missing houses?
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Parker Young
(@hangsta1045) reported
@4ColorCrack @KraZerrr1 @playnewworld They're working on many bugs that have been around since early beta. This many problems taking this long to solve screams incompetence. That's what people are frustrated about. I feel like most people in this community have been extremely patient with all the delays and issues.
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Hangsta
(@hangsta1045) reported
@Arrradiance @playnewworld Yes. Turn everything off if it helps them focus on critical issues. Devote all resources to fixes, no social media bs. Just fixes. You have a broken product with serious issues. Stop everything else and fix the product, then you can think about marketing holiday crap
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A. T.
(@AdamTuxTengler) reported
@Tobbheh @playnewworld Should I cry about obvious things, like that war desync needs to be fixed, outpost rush UI should be fixed and the mode reopened, 65 corruption portals need to have drop rates fixed and drops re-allowed? Like they don't know it? This is one of the major system/economy issues
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Parker Young
(@hangsta1045) reported
@playnewworld Fix outpost rush. We understand different teams can focus on different parts of the game but announcing pointless holiday events while there are SERIOUS bugs and broken content sends the message the focus is not on fixing the game.
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TMWTV
(@TMWTV_) reported
@_Camouchie @playnewworld @primegaming I mean dude. You spent money on the game no? You kinda are owed at least a working product? Or do we live on a weird timeline where people don't have to fill service obligations?
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Whisky.Bob
(@jarek_dylewski) reported
@playnewworld Each day people discover more and more borkery in your game. Every single day a new broken stat, passive or trait is being discovered. People are more and more aware how broken this game is. Until you fix your goddamn game I'd recommend shutting up about irrelevant stuff.
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AmunRa
(@exile_an) reported
@RobynPlaysGames @playnewworld @NVIDIAGFN Switched from TV to Browser App and to Nvidia PC App without a single login....maybe you will have the same experience
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FETAKNIVEN
(@FETAKNIVEN) reported
@playnewworld Can you fix the covenant quest? The last quest when you are supposed to kill luca. Luca does not spawn on midgard eu. The whole server is bugged
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StripClubHero
(@StripClubHero1) reported
@playnewworld At some point you have to realize that you can't go radio silent with us for this long. We are a month into release, and nearly everything is broken. Just give us some answers, we don't need results right away. Just let us know you are at the very least aware.
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D-Man
(@NemisizZ) reported
@ArteaDK @dumptruckoz @playnewworld Who would have thought that the world's biggest server provider would have issues with transferring data from one server to another!
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Dippa
(@DippaGG) reported
@playnewworld Voidbent armor completely broken, and Wars unplayable with the amount of Lag but keep releasing items in the shop. 🤡🤡🤡
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SKYNYRD
(@SKYNYRD96176239) reported
@playnewworld No bug fix update today? So many to choose from and we didn't get a patch.
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Citizen Candidate
(@larza_p) reported
@ZssBecker @JRNYcrypto @playnewworld Can relate. EVE online back in the day caused me huge issues... Needed to force delete! Gaming way too addictive and have a company to run.
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River
(@naaaaaaaaaniiii) reported
@playnewworld @primegaming Stop making ugly items, and fix the transfer of characters, the server I'm on has no more players, I'm about to give up on the game.