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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Wooten
(@Big_Boi_STL) reported
@playnewworld So when are you guys going to actually fix the furnishing duplication exploit and remove the bandage you have on it right now? I would like to level my furnishing up but I don't want my storage full of stuff I'm not going to use...
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Andrew Noble
(@Brewjah82) reported
@playnewworld Myrkguard is supposed to be a 5 man elite area, so they buff the bosses to where 30+ group has problems and reduce the loot by 1/3 rd ?
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Rodney Liddell
(@Rodney147) reported
If I need this bad a toxic relationship with something I'd go back 2 my ex @playnewworld fix your bloody game, atleast my ex was a better time sink lol... I'm gob smacked how ANYTHING has passed QA here, or does that just not exist anymore??? @AMZNGameStudios
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Kurtz
(@9PamPam9) reported
@playnewworld @playnewworld pinning quests on the map don’t give them a number, please fix this problem, the game is beautiful but it is very stressful.
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iLLMORTAL
(@iLLM0RTAL) reported
@playnewworld aight that’s it. Done with y’all and this game. Fluidity of combat - worse with each patch Pvp Balance - worse with each patch End game pve - somehow worse with each patch Server side lag - worse with each patch And barely any communication from devs
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OG_Swole_Nasty Gaming
(@Og_swole_nasty) reported
@AmazonHelp Yeah I got emails that sent me to the same site where I filled my ticket at. My issue is for @playnewworld
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Ramonrtj
(@Ramonrtj) reported
@playnewworld Server crash and Maintenance on Thermicyra but no notifications? 🥲
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Antonio Freire
(@assenfreire) reported
@playnewworld Last hit should get the kill on pvp! Fix it please!
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Kashan
(@Kashan_ava) reported
@playnewworld Please, New world developers, just close ur Game 1week, and Fix the trophys, the Bugs, and test balance on mirkgard, and when the Game are playeable, open the servers again, dont lose more people, and dont Buff mirkgard if u Nerf healers, please take ur time for Fix all, please.
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KILLAxVILLA
(@KILLAxVILLATTV) reported
@playnewworld I really enjoy your game & it has a lot of potential but if you don’t fix all these bugs your game will be dead. Please fix all these bugs now before it’s too late! Thanks 🤙🏽💯 #PlayNewWorld
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John Wick
(@LonyeWest) reported
@playnewworld @SinCitiSaint Server: Schiera Player: MasterWilson Expedition: Depths and Dynasty Report bug: Kicked out of expedition (due to game error, not player) and did not give MasterWilson any xp, loot, or completing the expedition. I've reported this to the feedback but no one has contacted yet.
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babewatcher1
(@1babewatcher1) reported
@playnewworld Sea Dreams quest is broken it doesnt work it doesnt let me proceed with the quest in south haunted Island.
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jayofnz
(@Jayofnz) reported
@playnewworld server maintenance or issue? One minute I'm fishing the next minute.....
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⚜️Ser Medieval
(@SerMedieval) reported
I tried so hard to be optimistic but my blood is starting to actively boil from all the issues #PlayNewWorld has managed to produce since it's launch and leading up to it. Example - There's supposedly a bug where some servers are crashing, and skipping forward a month in time.
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iLLMORTAL
(@iLLM0RTAL) reported
Lol @playnewworld server maintenance on prime time Sunday. Update better fix some ****
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Feinnon
(@Feinnon) reported
@playnewworld how is this even possible Pointland is still down and other servers are up and down before us. Have you forgotten us? Only EU server down all day, no communication nothing? Come on
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Charls
(@Charls19838741) reported
@playnewworld Your technical service is an infectious garbage. You can report whatever you want and they only know one answer "send me the XDIAG" and they have NEVER solved anything. I'm tired. I understand that the game has errors I can't accept your technical service. It is a scamm.
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Zerch Garza
(@ZerchGarza) reported
@playnewworld so I just wasted my time declaring war?. Silha server just restarted all the influence and erased the wars. Fix it?
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Kook
(@KoalaKook) reported
@JibbsIRL @playnewworld Half the game is broken and alot of us taking a break. I guess some are satisfied with armor sets over pvp and endgame
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eden
(@manicgodmode) reported
@purpIediamond @NewWorld @playnewworld please fix your sh*t game
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SkweezyJibbs
(@jibbs_skweezy) reported
@jamieanderson1 @playnewworld PTS went as expected. Tested for a week then put out to live servers. Side note in case you're curious: Every update thus far has broken war and other aspects, so not quite sure how you're surprised but hey, here we are.
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silentXthreat
(@Michael99038419) reported
@JibbsIRL @playnewworld Really wish the store had better to offer but to be fair until they fix the lag in pvp I wouldn’t buy yet anyway
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G4N00CH
(@G4N00CH) reported
@playnewworld I don't even want to login to this game anymore, much less watch someone in their parents basement play.
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merricals
(@merricals) reported
Oh, no. Did the server crash, @playnewworld ?
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Charls
(@Charls19838741) reported
@playnewworld Your technical service is an infectious garbage. You can report whatever you want and they only know one answer "send me the XDIAG" and they have NEVER solved anything. I'm tired. I understand that the game has errors I can't accept your technical service. It is a scamm.
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Скорпион47CS
(@Skorpion47_CS) reported
@playnewworld Hey, what happened to Larissa server?, yesterday all the invasions where bug, today all the cities lost lvl, now it's unable to login. And after 600 hours played, and more bugs and server problems every day this is starting to get me tired of this game.
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Mark
(@Mark17816314) reported
@FixIation_ @playnewworld same problem
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Izzy Iz
(@izzylimee) reported
@playnewworld We were ready. You weren't. Please fix your game...
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four_sight
(@foursight_ttv) reported
Wtf @playnewworld !! Lagado server crashed again just now!!! Are you even fixing the problem. #NewWorldMMO #fixthegame
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Jarnhand
(@jarnhand) reported
@playnewworld Just now, EU Amenti; Login is unavailable World is under maintenance Ok?.. Crashed?