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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Marco N.
(@Marco_wbn) reported
@playnewworld One of the richest companies in the world doesn't manage to release a game with server capacity of more than 2000 players and broken queues. In year 2021. Ridiculous.
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Lightor
(@The_Lightor) reported
@MindofX1 @philou225 @playnewworld This isn't a normal launch. Amazon owns and operates the AWS servers. Incase you didn't know, servers are the things that cause problems like this. Stop just bending over and taking it from billion dollar companies while defending them. Pathetic.
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Sureshot Design
(@SureshotDesign) reported
@CrazyStiggy @playnewworld Surprised it didn't crash, nothing better than queuing for 3 hours and it crashing after already queuing and then e not working
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Nicolas
(@NicolasBT277) reported
@playnewworld I already made a character and have put like 5 hours of progress into them, do I just have to start all over and not even get to play with my friends? Just because of a crash?
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Lyriq Page
(@Lyriq44) reported
@playnewworld There's a Big problem with controllers and trying to use the mouse for inventory and menu options. As soon as we touch the mouse the bindings automatically change and you are stuck that way. It doesn't register both controller and mouse and keyboard like it did in beta and alpha
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Xiten
(@XitenTV) reported
@th3crush3r @DanitsiaTLP @playnewworld Oh yes, lets not address the issue and just ignore it. Pick a new server, even though my entire guild is on Valhalla, I will go play by myself on some random new server. Yep, that's the answer!
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The Common Shaman
(@TheCommonShaman) reported
@playnewworld I can’t turn in my faction missions anyone else having this issue??
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pogU
(@Cazeyy_) reported
YO wtf is lag detected? @playnewworld
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WRX 🖤 𝕿𝖆𝖑𝖊𝖓𝖙𝖘𝖈𝖍𝖒𝖎𝖊𝖉𝖊
(@WolfRefleXxx) reported
@playnewworld When servers crash are the characters lost?
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Skimatik
(@Skimatik_Gaming) reported
@playnewworld So far I’m really enjoying this game but the lag and FPS drops in towns has been pretty rough
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MrnoxbonaNL
(@MrNoxBonaNL) reported
@playnewworld i was in spot 1. game says error joining the quee.. disconnected me.. now im back at 161... thanks devs thanks
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✨✨ Inside 4ndroid ✨✨
(@Inside_4ndroid) reported
@playnewworld so i finally get into a server start playing for an hour then it errors and says login unavailable and even deleted my character WTF.. did i just buy your game today to waste my time and money?????????
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Nippo
(@NippoR6) reported
@playnewworld Games are made to be play not to wait... If you have problems turn it off and solve it faster
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Glitch09UK
(@Glitch09UK) reported
@playnewworld It is totally unacceptable a company like Amazon Games have this server issues after all the beta tests and supposed server tests! I appreciate the efforts of the team but the big man that does the decisions is unfit for purpose! Not impressed at all!
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Adem
(@AdemRM_) reported
2 hours in queue just for the game to tell me there was a problem please try again when i was 7th in queue… nice game. Steam counts 2 hours playing time which was 2 hours in queue #PlayNewWorld
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Hossam Mohamed
(@HossamM82672257) reported
@playnewworld Can u please fix the queue? It’s annoying. I like have to wait 24000 people to play. Please fix it.
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iuris
(@serfing_) reported
@playnewworld Fix the ******* servers instead of hiding replies about it
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Marco N.
(@Marco_wbn) reported
@playnewworld One of the richest companies in the world doesn't manage to release a game with server capacity of more than 2000 players and on top we get broken queues. In year 2021. Ridiculous.
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Diabolus84
(@diabolus84) reported
@eptddd @JCronnico @playnewworld they own AWS and the beta tests had this issue it's something that could off been avoided
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Lewis Macey
(@NokorUK) reported
@playnewworld Queued from 764 or so down to 289, and got thrown out the queue with an error. I'm now 1309. This is ridiculous, how no-one else got chucked out. Evening ruined.
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Tamara
(@Tomatara_) reported
@playnewworld fix only that more than 2k player can login on a server and all are happy - but dont ask the community
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GoodGuyChris1
(@GoodGuyChris1) reported
@playnewworld this is bull **** having a bug where i cannot craft anything in town after making it to lv 13 and having to relog and sitting here for 2 hrs watching paint dry waiting for 550 que to SLOWLY reduce. but at least its not a 10k que i guess FIX UR GAME
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Karen
(@karengamerlife) reported
@playnewworld I tried to create a character on eu central, ended up with a server error, created a second character on a different server, same story. It now says I have 2 characters, I can’t see them or select them and it won’t let me create a new one because I have reached a maximum of 2!
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Redas
(@SrRedas) reported
@playnewworld 5k queue 1min after launch, next try 13k before going work. Back at home got an error while in queue (wtf??) and now 20k. GG best launch ever
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Skipper
(@ToxicSkipper) reported
@playnewworld went from 3200 down to 125 only for my game tro crash and reset me to 14520 LMFAO
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Kozrek
(@Kozrek) reported
@OhSwaze @playnewworld Have fun. Big problems in EU, very long queues, but I play since 10 hours now, almost level 20. :)
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Max Renke 🐱💻
(@maxrenke) reported
@Eddie_v3 @CrazyStiggy @playnewworld this is a simple computer science problem. you need an order of magnitude more servers to handle launch day. then in 3 weeks time, you have a bunch of servers doing nothing every. single. launch. has. queues. it's not economical to solve
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owlternative
(@owlternative1) reported
@playnewworld Offer an opportunity to switch servers.. So you're rewarding everyone swarming to EU servers to play instead of region-locking your servers for a staggered launch. Neato. Also, I waited in queue for 6 hours, only for it to tell me "Failed to join login queue." Superb launch!
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Mihai Batea
(@batea_mihai) reported
@CrazyStiggy @playnewworld I got to 67 in queue and guess what? Error pops up...Failed to join login queue....please try again ... now back in the queue...look like I'll spend another 3 hours...just to get disconnected again...
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Wasp
(@xJustinJx) reported
@playnewworld 325 person queue with an estimated 2hr40minute wait, thanks to a crash. good job