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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Velenril
(@FilipAleksic20) reported
@dakotahbill99 @playnewworld Stop whining and try not to be so privileged, they are trying their best to make the game better. Most people here have the same problem as you but do you see them crying? No most people don't, so there's no point for you to do it either.
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ThePapaRya
(@ThePapaRya) reported
@playnewworld You guys are good! I’m super happy you guys made a MMO thats actually good on launch with no crazy lag and load times and frequent bugs where it takes 2 weeks to fix (except que but that’s every mmo or game) I’m super great full to waste my life on this game lol
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Matt B.
(@Dohregard) reported
@Ethy25oficial @playnewworld Or maybe they don't fix it and I can load my bags up with no consequences
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Hannah
(@runglikeido) reported
Kind of disappointed @playnewworld did not think about adding Middle East and South African servers, if they did I don't understand why there's a whole bunch of Arabs on European servers. Another issue is the lack of "language based" servers, a community for everyone.
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InsaneCore
(@InsaneCore03) reported
@playnewworld did you at least fix amrine? it is bugged
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E Ivey
(@EvanIveson) reported
@Kyakarot @playnewworld 2.2 "We do not guarantee service uptime or availability, and we are not responsible for any downtime."
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Whaazz
(@Whaazz2) reported
@playnewworld Nice Patch, played for 45 min and then get DC. Back in que 850. Well done! Maybe you need to look for a fix so its possible to get back within 5 min if you get a DC. Now I need to wait X hours to get back and who knows maybe I will DC again!? Fix your game!!
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MTossen
(@TossenM) reported
@dotGrngr @playnewworld Change to your other weapon, and then back to hatchet. Will fix it.
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Denis Hadzhiev
(@denkatar) reported
@playnewworld A lot of EU Servers are still not workin? What's the issue?
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Roland
(@rolii585) reported
@playnewworld Fix your goddamn servers not authorized to playing lag detected wtf
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hdtv00
(@hdtv00) reported
@SKYNYRD96176239 @str8outtamersin @playnewworld He was talking about xbox live being down. During one of the DDoS attacks
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Bryce
(@Flexxatronn) reported
@playnewworld I know you guys have your hands full, but can you please fix literally ANY of the ice gauntlet bugs? The weapon is damn near unusable. Ice pylon randomly doesn't go on cooldown, Ice tomb will randomly not activate (but still put you in a tomb and vulnerable)...
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ryan
(@ryan32102154) reported
@playnewworld I’m just having trouble even downloading the update on steam, I’ll hit “resume” and then it’ll start then immediately stop on its own. Anyone know if that’s just me or?
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MehDi 🇮🇷
(@i_PunisheR_) reported
@playnewworld I crashed 5 times already .. nice fix after 8 hours
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Arron Diaz of #3D
(@arron_skill) reported
@playnewworld My main story quests disappeared and aren't on the map cant find a fix to this pls help
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Neijek
(@Neijek) reported
@playnewworld Hi, same issue was y-day and every night since release... sigh ... get home 19:30 CEST can't play due to queue, luckly tonight is a bit shorter 412 in line.. been waiting for an hour already i had 2 hours of game time.. passing it on queue.. pach did not fix issue
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Zedxrgal
(@zedxrgal) reported
@playnewworld MMO's are meant to be played WITH FRIENDS! I cannot do this? Why you ask? Probably because the server ALL my friends play on is locked to new toon creation. It's been like this practically from launch. Fix your servers! Falias is unplayable!
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Shocacon
(@shocaconTTV) reported
@Aerisot @phanrok @playnewworld There is faction quest that are only pve for people who don’t like pvp. Just pay attention when grabbing quest. Literally says pve and pvp depending on the row your grabbing at faction quest npc. Problem solved for you.
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Caio Plata
(@BornBySnuSnu) reported
@playnewworld Any ETA or news about fixing Dungeon Instances dsync issues?!?
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SULTAN J
(@8icko) reported
@playnewworld u didn't fix bugs u replaced bugs
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RobG
(@RobGGaming) reported
@playnewworld Not all EU Servers are online... fix it come on !
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Jonatas Melo
(@xZilioNx) reported
@playnewworld because ******** didn't fix the azoth staff tier V stick, which can't close like nv65 slits.
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Connectvl
(@connectvl) reported
@playnewworld thankyou for giving me error status (-120) now im 900th in que again -_-
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Just The Claire
(@justclaireblog) reported
@playnewworld yo. 7 freaking hours of maintenance. I got on a another server and the game disconnects me 5 times due to lag and other errors. #sortyourgameout
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Mark Schmitz
(@MarkSch62557540) reported
@playnewworld 6hrs waiting for 30 mins of playing just to let the game crash because of too many mob spawns. I really hope a other company buys this game because amazon simply can't run this game. Its 8 days out and ******* unplayeble. The queue is taking too long so this was it...
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RAYMOND BRACKEN
(@RAYMONDBRACKEN) reported
@playnewworld Well they didn't fix the "Only part of a ReadProcessMemory or WriteProcessMemory request was completed. (299)" error crashed again, will i ever get to play longer than 20 minutes without crashing, cant be good for my pc.
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danny
(@simlihumus) reported
@playnewworld **** ***** always EU servers . there were 0 problems with US servers
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elektrajade
(@elektrajade1) reported
@playnewworld Keep saying Configuration Cue problem and kick me out after loggin in in the server
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Chris Roberts
(@Morketh05) reported
@playnewworld is anything being done about the terrible ping to the servers? I have a friend in washington that cannot play on us east servers such as takamagahara because the ping is 150+. Weve never had this issue in any game in the 25 years weve been playing online together.
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Eric
(@AzraelGaming85) reported
@playnewworld Connection Error Could not connect to server: Server and client version mismatch. Please update your client from the launcher. (Status -80) My "Launcher" Is Steam and says everything is up to date. Help?