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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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chiknnuggey
(@chiknnuggey) reported
@playnewworld Did y'all finally fix the "Time out while waiting for server to describe world" bug?? I've been locked out of my main level 40 character for 3 days straight.
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chiknnuggey
(@chiknnuggey) reported
@playnewworld Did y'all finally fix the "Time out while waiting for server to describe world" bug??
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booked
(@boooked) reported
@playnewworld FIX THE SERVER LAG FIX THE SERVER LAG FIX THE ZONE LAG FIX THE ZONE LAG FIX THE PVP LAG TRUST ME UR SERVERS ARE INDEED LAGGING.
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Izzat Khan
(@izzatkhaan) reported
@boooked @playnewworld If you're connecting to these servers from across the world, you're guaranteed to have high ping. Any form of lag, is from your own connection to the server
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Mattijs de Valk
(@mattijsdevalk) reported
@playnewworld Any update on the GPU issue? I am not touching the game before I know for sure it will not kill my 3080.
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Spinafex CEO of No Aim
(@Spinafex_) reported
@playnewworld Is the expedition lag gonna be fixed during this maintenance? ;-;
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Praveen Ram
(@praveenram1983) reported
@playnewworld I login after 6 hrs then...
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JustWiggles
(@WigglesJust) reported
@kharrmah @Stocky_0 @playnewworld Problems with being upside down I guess.
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Lua
(@Lua_R6) reported
@ReleNtless1gVAL @playnewworld If they up the server capacity I don’t mind at all. I wake up early so I don’t really have issues with waiting to login. But it’s hard to play with friends when they have to wait 2-3 hours to get in. 😖
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Tamsin Battershill
(@KairraKattus) reported
@playnewworld also, can you do something about the fishing bots? There's so many of them now, you know about this already so a fix shouldn't be hard.
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Frank
(@Frrrranko) reported
@FrankKennyIV @PapaPulse @playnewworld Bro, just because you and other people are not having the issues doesn't mean it isn't bugged for some. To me and my group it took our Amrine orb as we chose to join the expedition then it left us outside the dungeon without the orb forcing us to make another for the quest.
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Marco La Russa
(@MarcoRussa) reported
Features I would like to see in @playnewworld : 1) dungeon and activities matchmaking 2) controller support (the default from steam is not working really well 😢) 3) Multiple build switcher for the same pg (like ff14) 4) mounts???
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bruno roark
(@RoarkBruno) reported
@playnewworld can you please fix all the ice gauntlet bug? i cant see my projectile, i cant see the spikes from my skills, few times a day my ice gauntlet skin cover my clothes skin in a buggy way that is both funny and disturbing.
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MarioStylez
(@Marstylerz) reported
@playnewworld Maintenance is good, the servers need a restart (for the Expedition lag/desync issue) and all you people need a break from the game as well. Go outside for a while, take out the trash, clean your house etc :D
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Cameron
(@_TheCraftsman) reported
@PapaPulse @playnewworld They put out a patch yesterday which fixed it on my server. We had 2 friends stuck who couldnt even log in because they were stuck on it and they too were fixed. Maybe try again? We ran Armine twice today and the level 35 once... no issues!
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MAT5ON
(@MAT5ON) reported
@playnewworld So you wont extend server capacity even more? Nothing will change. People play with communities they createrd in guilds they made... Why would they separate going on other servers? You're missing the point of the problem 😐
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CapCorgi
(@CapCorgiTTV) reported
@thegunee @yozsh_ @playnewworld Eh still worth telling how broken LifeStaff is honestly.
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John Horton
(@ThatGuyMooses) reported
@playnewworld Fix Armine please I’d Ike to continue with the story line before I lv to far past needing armine
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tears
(@xkcu6) reported
@playnewworld Any news on Gorias Amrine Dungeon Lags/Delay? Entire server is suffering from this it's almost impossible to do the main quest with this lag. I think Gorias is the only server with this problem. Please have a look :)
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infex
(@infex_) reported
A week into @playnewworld review: first few days were extremely frustrating with queues of up to 4,000 and higher for the first few days. Approximately queueing for 2-3 hours just to get into the game on top of login servers crashing, unexpected login errors which reset the q 1/x
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Vsm Carnage
(@vsmcarnage) reported
@playnewworld Fix the god damn compass bug already... 4hours downtimes for 2 meaningful "fix"..
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_Climate_
(@CyclopticOwl) reported
@playnewworld Where's the fix for not being able to declare war despite being the only company to participate in PvP quests?!
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Tagger
(@Nabs_Tagger) reported
@SilasRogue @playnewworld Dont think they really have - but then again; why would they need to? - it's a fault of hardware mostly. NW is just pushing it to where the hardware shows it's faults/defects (Jay says and shows as much). If those faults/defects weren't there; there'd be no issues.
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FeralForlorn
(@FelixZander1996) reported
@playnewworld decreasing the afk timer from 25 to 20 isnt hurting afkers, it hurts those that have stuff to do in real life. instead of punishing people how about you start taking care of some of the bigger issues.
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Tamsin Battershill
(@KairraKattus) reported
@playnewworld I know Americans are great at timezones but taking EU servers down at 11am for approx 4 hrs is utterly unacceptable. You have all night and you do this during peak day time? Now our login queues will be substantial because it comes up at 4pm...
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Gonhk
(@Gonhk1) reported
@PapaPulse @playnewworld I did it yesterday, no problems there
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Daniel Hayles
(@Dankryles) reported
@playnewworld Crazy idea but what about server transfers before AFK prevention? The people who supported you by preordering are being screwed over while players who only just get the game now have no issues. This is unacceptable.
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HarjotYeet
(@HarjotYeet) reported
@Thalesiaf @RoarkBruno @playnewworld I don’t think it’s a problem for low settings because I get that bug on medium-high settings
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Frippe
(@Frippetv) reported
@Irenicus71 @boooked @playnewworld I have 250 mbit/s, i feel the server lag dude
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Rn Ls
(@Lampshade100000) reported
**** I love @playnewworld like please low server down time.