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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Clayton Pollnow
(@CoTinyPP) reported
@playnewworld @playnewworld is there a fix for the quest pin on the compass to work and not lag out?
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imHAKUuuu
(@imHAKUuuu) reported
@playnewworld US East Valhalla server down? the main menu shows my character as level 48 but I was level 51 before the game crashed. PLEASE tell me this is just a visual glitch and I didn't just lose hours of grinding.
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Rogueofrot
(@rogueofrot) reported
@playnewworld Is this down for maintenance until tomorrow or just a hot fix?
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Andrew Nolan
(@PapaPulse) reported
@CyrixWow @playnewworld I’ve done it dozens of times. It’s not happening in my server. Go check the forums. DOZENS of servers have this issue
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Sulsalogan
(@Sulsalogan) reported
@BoJanglesGaming @playnewworld Oof, your willpower is stronger than mine. I applaud you, hahaha. They really do need to fix this bug, literally makes it impossible to follow up if you have a ranged weapon XD
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Boca
(@BkSavage_718_) reported
@playnewworld @Danielpolivas1 Hi @playnewworld are the US east Valhalla servers down for maintenance atm?
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71st Jebus | Jebus 7
(@Jebus3211) reported
@Sulsalogan @CringeyDad @playnewworld For those that know the workaround or issue exists. The problem here is putting that responsibility on the customer in any way isn't fair.
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A22K1CK372
(@ACk372) reported
@playnewworld hope u know that armine excavation is not working so I can’t continue the main quest
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Joe Rubelowsky
(@JoeyRubes55) reported
@playnewworld Big issues on Carabas US East server post update,, might want to look into it.
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71st Jebus | Jebus 7
(@Jebus3211) reported
@Sulsalogan @CringeyDad @playnewworld (1/2) First of all the developers need to fix some major problems with the game. 1. Accurate display resolutions. The fact you can render in 4k on a 1080p panel is insane and should never be the case. 2. Fix exclusive full screen, this can help with rendering.
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Shyruu Le What
(@Shyruu2) reported
@playnewworld DUDE where ******** is Macaria why haven't you posted anything about it? It's the only server down
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Gerald | Mightygandolf
(@MightyGandolf) reported
@playnewworld This is awesome I hope these other bugs get addressed soon as well such as lag being very bad in certain areas of the map, I cant step foot in cutlass without lagging really bad. Also I hope the compass and map bug gets addressed soon. It's annoying have to relog to fix it.
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71st Jebus | Jebus 7
(@Jebus3211) reported
@Sulsalogan @CringeyDad @playnewworld 3. Nvidia and its board partners need to address the power delivery issues. The spiking and excess usage along with the board design. Obviously the issue isn't entirely with the game, but seemingly shoddy code in the renderer and seemingly shoddy design on some cards is the blame
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Fat Gay Disabled Leftist
(@fatgaydisabled) reported
@jdel_9 @Lyrcmck @playnewworld Putting the blame on them instead of taking accountability for the issue they created- threatening them with penalties? They paid for this game and they'll lose access to it? For doing what they needed to do to circumvent an issue that is the company's fault? Lies and thievery.
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Dallas
(@dallythebae) reported
@playnewworld are you going to fix amrine yet? Refund me my money you savage *******
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Browntown
(@MakerBay69) reported
@playnewworld Any idea on how to fix the auto run bug? Can’t auto run at all - read on a thread that harvesting something fixes it. Didn’t work for me
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Juan Matty
(@iDonJuanJr) reported
@playnewworld Fix your damn game.. been waiting for a server to OPEN on US WEST.. all servers are locked for me and i have not been able to create a character at all for the last 3 days.. support says they cant do anything.. steam wont refund the game..
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OneEyeWonders
(@OneEyeWonders) reported
@playnewworld Can we get the issue fixed when you come out of a expedition your compass don’t show anything anymore no resources, no pinned missions
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Nathan Turcotte
(@NathanTurcotte9) reported
@playnewworld ive had the connection error message after tying to play on carabas says timed out trying to describe world. Help
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Sulsalogan
(@Sulsalogan) reported
@BoJanglesGaming @playnewworld I have also ran into this issue, and is honestly why I don’t use rapier. It completely screws me over, haha. Head on over to the forums to report any bugs.
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Haboob
(@IAmHabibiTing) reported
@playnewworld What is good with the Aztlan server ????? So many server issues .......
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grogged
(@Imgrogged) reported
@playnewworld pls fix macaria I just want to grind
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Karl Thiele
(@Irisht333) reported
@playnewworld What’s going on with morrow sever. Got lag detected and now it’s under World maintenance. Any updates at all?
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Aodan
(@AodanTV) reported
@playnewworld - Fix Company Message - Fix Port Failure for Voice if you use your house recall - Fix Portal Crashes/Freezes when more than 20 present - Implemented company storage Forgot these :(
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Vina (She / They )
(@VinaBlaire) reported
@Tour133 @playnewworld I dont think we need a group finder this is the issue with mmos. It takes away from the socialization aspect of trying to find people to run it with
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PIZZA ****
(@PI22ASLUT) reported
@playnewworld I read the patch notes and did not see anything addressing the immense server lag in the dungeons. I’ve been told west coast servers are fine but east coast are horrendous and almost unplayable. Will you be addressing that this patch? Other than that I love thisgame
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billy scott
(@lighthex1) reported
@playnewworld bro I love your game so much but amrine dungeon is unplayable due to huge amount of lag from mobs bosses have ghost hits and agro just dosent work even with agro gear can we just get a server update to compensate bigger player groups and lower latency?
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wakkytabbaky
(@wakkytabbaky) reported
@playnewworld fix your login servers please thanks, didnt wait a week for queue fixes just to have the servers suddenly become unstable
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DayneMagus
(@Daynemog) reported
@playnewworld you guys didnt fix the issue with the Quest Tracker disappearing after joining a corruption event? 😓
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That Witch Akara 💫
(@EmpressAkara) reported
@Milfand_cookies @playnewworld That's one thing that's wrong but the biggest issue is that everyone on Onogoro (NA east) is blocked from progressing story that are encountering this issue.