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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Laurida (she/they)
(@strawbrryvnilla) reported
ANOTHER night of waiting in queue for 3hrs only for it to disconnect me and make me start all over… I mean come on @playnewworld #NewWorldMMO the game has been out for two days and I haven’t gotten to play yet :’) should I go back to wow?
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👽 Rhodes 👽
(@Rhodes_Corpus) reported
@playnewworld Trying to be low NaCl but "forget about the character you got to 20 yesterday just make a new one on another server" isn't a fix. Love the game and I know new launches have hiccups but cmon. That being said looking forward to hopefully playing this weekend.
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Bodied
(@Cale_pug) reported
@playnewworld your telling me i spent $40 to sit in queue???? ive been in queue for over 4 hours and i so happen to dc right when i was 98 queue position, now i had to re queue and im all the way back to 717. Fix your servers, this experience is worse the wow classic re release.
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Heero Yuy
(@Heero180) reported
@playnewworld I asked so many times to fix the musket sights and they ignored it completely, with this sight I can't see the target correctly
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Fara
(@Fara_Ven) reported
@playnewworld Are you serious? Been waiting in queu all day when i'm finally about to get in i get "failed to join login queu" and get kicked back to the back of the queu? Can you get bezos to pluck some hair off of the ***** of his **** rocket and spend that money on the server?
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João lanes
(@Jaolanes) reported
@playnewworld please fix amrine dg
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Brittany
(@ItzBritt6943) reported
from
Östersunds Kommun, Jämtlands län
@spazmatic2010 @playnewworld I watched netflix while my boyfriend played since he got to stay in game lol... i know it will be better when they fix it, they just need to handle it
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Whyspir
(@Whyspir2) reported
@playnewworld Not solving the Problems at hand
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TheStudioBears
(@TheStudioBears) reported
@playnewworld Waiting in queue for 4 hrs to get an internal server error is ridiculous and a disservice to your clients. Unrealistic
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Tsuyuho
(@Bufurs) reported
@TurtleyBad @playnewworld It’s past that now lol and getting an error even worse start all over again 😭
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YaBoiLight
(@Dalightnin) reported
@playnewworld Can you guys look into the Nunne Chaha Server? There is a God mode glitch from the first expedition, we can't complete it and after dying we lose the ability to die unless we drown, I wanna be able to progress but we can't even beat the expedition
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Timothy Davila
(@TIJoeDavila) reported
@playnewworld **** your game. fix your que. sitting 4 hours in que just to ******* get kicked from que when im at 82nd, now stuck at 2200 **** off
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Ngo Gnews but good Gnews
(@ButGnus) reported
@playnewworld Fix the server Que’s 3+ hours just to log in is ridiculous
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Koedy
(@koedy_) reported
@playnewworld I love that we are adding servers but when can we get an update on transferring characters? Waited all night to get an error. Don’t want to have to restart progress.
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The Pigg
(@wintersjoe) reported
@playnewworld Tweet number... who cares about new severs... fix the queues
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mike
(@mistermfmike) reported
@Emperor_Selch @Leathal_XD @playnewworld I had to figure out what this reply was too. I agree it will likely be last in line for things they do, but empty servers arent even an issue, they have the clusters set up for easy merging to fix that so they COULD do it in a different order.
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Broosh
(@Brooshie) reported
@Focalmicrobe @heyitsaaron @playnewworld The fact that they don't have something in place to give you priority if you get disconnected, errors, lose connection temporarily, etc is ******* amazing. How can you screw up that bad?
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Heero Yuy
(@Heero180) reported
@playnewworld I asked so many times to fix the musket sights and they ignored it completely, with this sight I can't see the target correctly Will I have to find the sight image file and fix it for me?!
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Volhov Velez
(@volhov_velez) reported
@LinkinBreak @arthur_wren @playnewworld Won’t solve the problem for those who got to lvl 20 day one
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Paul Corlson
(@pauljc26) reported
@playnewworld Adding more worlds is not going to fix the problem, you need to increase the population of the servers People are not going to move, most are established on the serves they are on
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Alisson Borges
(@AlissonBorgess) reported
@playnewworld PLS FIX THE BUG! Server SA Alatyr - Dungeon lv 25 Bug
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BongoDuck
(@trespasser543) reported
@abhilashpavan @Gothalion @playnewworld Same boat I’m dedicated to a server with a high lvl character, all my friends and company. But yeah man I’ll just totally re roll off of all my progress because they can’t see to fix server q’s. People act like that’s a totally viable thing to do.
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Ryan
(@Rbake97) reported
Sat in queue for @playnewworld NA-East Valhalla for over 6 hours… right before I was about to get in I got an error saying I couldn’t join queue and kicked me out… all i know is pain
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João lanes
(@Jaolanes) reported
@playnewworld PLEASE FIX NARAKA SERVER, WE CANT DO THE 25 DG :(
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BongoDuck
(@trespasser543) reported
@playnewworld So this is wonderful for people just now joining us in the new world. This also changes nothing for people already dedicated to a server. Dominora is at 1600+ people in q and the error message means I’ve been in q for 4 hours. I now cannot play today due to work tomorrow.
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Nullsan
(@Nullsan_NA) reported
@playnewworld Don't care... Tell your devs to pay attention to the forums. There are tons of people who can't play barring the risk of ruining their pc cause of an error and they won't acknowledge it.
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Jackson
(@Jacksonlong22) reported
@playnewworld is there anything being done about the “Error failed to join play sessions” that I get after waiting 2.5 hours from 1900 people to 200 and lose my spot in que?
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Victor Andrade
(@Rick_The_Corso) reported
@playnewworld @I3randonRosario Theres like 4 South American servers with the same issue. Naraka is one of them.
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mike
(@mistermfmike) reported
@OnThatYerrShit @playnewworld The next major update could be tomorrow if they chose it. They very likely have things already worked out but putting in EVERYTHING day 1 especoally when it wont be accessible for the VERY vast majority is just asking for extra issues.
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therian
(@YAGUNNADIEKLOWN) reported
@playnewworld nothing worse then sitting in a 1700 queue for 3 hours. Get to 260 and I get a ******* error and it kicks me out I log right back in and I’m back to 1500. Fuuuuuuuuck you and ur mother