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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Willians Felipe
(@williancurvello) reported
@playnewworld are having a problem releasing access to the beta? I haven't received my access yet and many friends haven't received it either!
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ToneVR
(@ToneVR_) reported
Already stayed up suuuper late. Do I set my alarm for 945 and snab my name for @playnewworld and crash , or get some sleep and set my alarm and play. Anyway , Eden ! Here we come !
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Elshibani
(@Mohamed53134588) reported
@playnewworld I think my email is broken.
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Siv
(@SivHDtweets) reported
@Vicoachh @playnewworld thats an entirely fixable issue without flipping the system around.
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Gidyin310
(@gidyin310) reported
@playnewworld not going to i want the main game now ive waited 2 years long enough tired of broken promises
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Alex Senwasane
(@ASenwasane1992) reported
@red7silence @playnewworld @Comedy_112 This beta was put out to test the servers so no issues will occur on release thats why they are letting more and more people in at later times to make sure they are stable. They know how big this game will be, unstable servers on release will ruin them.
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Kayrashy
(@majoranoke) reported
@playnewworld Central EU ??? Oh no, now we have to play with rusians! Not a problem at all, except they barely speak english xDD
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SABER
(@ItsSABER_) reported
@CallumBrett10 @playnewworld Make sure to check your steam store just in case under new world where the request access button was it might be ready now the email servers can lag behind
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Lyestille
(@Lyestille) reported
@playnewworld I have high hopes that you can do better to include Midwestern's and others, internet gives us a fail cause we live rural . ping problems ! i bet if you added one central Midwest sever it would be full faster that you could push a fart
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SABER
(@ItsSABER_) reported
@Tartbox_tv @playnewworld Make sure to check your steam store just in case under new world where the request access button was it might be ready now the email servers can lag behind
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SABER
(@ItsSABER_) reported
@zeyiM_ @playnewworld Make sure to check your steam store just in case under new world where the request access button was it might be ready now the email servers can lag behind everyone will get access eventually
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SABER
(@ItsSABER_) reported
@JerseyFinFan @playnewworld Make sure to check your steam store just in case under new world where the request access button was it might be ready now the email servers can lag behind
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SABER
(@ItsSABER_) reported
@Serreph1 @playnewworld Make sure to check your steam store just in case under new world where the request access button was it might be ready now the email servers can lag behind everyone will get access eventually
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Joe Willams
(@Joewillams55) reported
@Orslaugth @playnewworld I will kindly recommend you to mack_cyber25 on IG, he fixed mine when I had similar issues.
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Vincent 'Vicoach' B.
(@Vicoachh) reported
@SivHDtweets @playnewworld The easiest way ti fix it is prob flipping the system around A BIT as they did, not the best way but the easiest. Polished balance of weapons would fix it, but on release you cant have a polished balance. Anyway i dont wanna just defend them, never said that was the right choice
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Lyestille
(@Lyestille) reported
@playnewworld ill jump in even being from the "mid west" and **** pings but please dont forget about us ! there are issues when my best server is 100+ ping and i get kicked 2 or more times a day. east and west coast sure theres more players , because the gaming industry left out the middle ..
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Angus Sweeny
(@MadDogAngus) reported
@playnewworld I have 0 servers or "worlds" come up. Is this a known issue or is it just happening to me?
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Siv
(@SivHDtweets) reported
I hope @playnewworld will see this problem arising before it kills off the stream of new players later. (which it would)
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Aztr0id
(@aztr0id) reported
@avaudiovision @playnewworld It depends I think.. If you're in SEA then you might be able to play in Australia without much problems. Korea/JP might have higher ping to AU, they might be able to connect to NA-West.. This game can be played under 180ms..provided your connection is stable.
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Angus Sweeny
(@MadDogAngus) reported
@playnewworld i dont have any "worlds" to select from, is anyone else having this issue?
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ItsSynK
(@ItsSynK1) reported
@playnewworld New World has the worst Guild/Company system in any MMO, yet you guys aren't even attempting to fix it. When are you going to start listening to communities about the broken Company system and actually fix it?
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Joao marcos
(@Joaomarcosy) reported
@playnewworld If my email doesn't arrive by the time the servers open, will I be able to login??
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TzoBlack
(@TzoBlack666) reported
@playnewworld Anyone else having problem with worlds not loading?
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Alex Senwasane
(@ASenwasane1992) reported
@red7silence @playnewworld @Comedy_112 This beta is designed for them to test the server to make sure no issues occur on release, thats why they will periodaclly let people more and more people in to make sure the servers remain stable, if you really wanted to play it, ahouldve played the closed beta.
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SABER
(@ItsSABER_) reported
@OnefITA @playnewworld Make sure to check your steam store just in case under new world where the request access button was it might be ready now the email servers can lag behind
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Joe Jack
(@FeelYeeDeez) reported
@Faux_Grey @CrAiGiShza @playnewworld I really doubt amazon is "forgetting" about potential money lol - everything you're seeing is a business decision by people closer to the issue than you are.
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Dead6ixx
(@Dead6ixx) reported
@playnewworld Monday September 12th 2021. We have to announce with multiple server crash and instability we have decided to delay release until March 8th 2022.
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Don
(@roberdon_) reported
@Nightcrwler3500 @playnewworld i also have the same issue
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Fiorenzo Russo
(@Fioffi23) reported
@playnewworld Server down ?
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SABER
(@ItsSABER_) reported
@Ramonrtj @playnewworld Make sure to check your steam store just in case under new world where the request access button was it might be ready now the email servers can lag behind everyone will get access eventually