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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Pierce
(@markpierc) reported
@playnewworld Please really address the queue issues. Waiting 2 to 5hrs to get into a server is absolutely unacceptable.
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Val
(@iTzScoobie) reported
@playnewworld I’m annoyed. You have to expand player base in the worlds. I’m lvl 20 and refuse to switch to another world and start over. fix your server queues please. This is ridiculous. another 5 hour wait in NA East.
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Draqxz
(@Draqxz1) reported
@playnewworld After updating my game today i am not able to launch application anymore it says error wont even open. I played yesterday fine but now my game wont even launch.
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bmell
(@bmellgren96) reported
@aajones79 @SaltyDarc @playnewworld Just ******* complaining and have nothing else to do. Every game that comes out has server issues. A game that’s trying to have plus 500k at a time and for their first game. Like y’all have no sense, I get it the should’ve done better by having more than 2k at a time -
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oWhiteops
(@oWhiteops) reported
@TrentMills20 @playnewworld Play a different server. I don't see the problem.
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Space Butterfly
(@SpaceButterflys) reported
@playnewworld The Handle @Queuenewworld would have been more apt 6 hour queue to crash and download a micro patch to requeue again all inside 5 minutes..
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Kyle Culpee
(@KCulpee) reported
@playnewworld I love sitting in the que for over an hour only to get “failed to login world” and be sent back to the end of the que
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TheEnigmaArmyZ
(@armyzmonster) reported
@playnewworld Any info on why I keep getting the “failed to login to queue” message when I finally get to 1?
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Sambei_Gaming
(@Sambei_Gaming) reported
@playnewworld the update was to stop que errors not que numbers hold your horses kids they will have it sorted soon is like you guys have never been to a mmorpg launch before
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Tdoge2010
(@tdoge2010) reported
@playnewworld I got disconnected for literally 20 seconds and got put back in queue of over 750 players ... how is disconnect protection not built into this already?
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Cattoni
(@DC_MTT) reported
@elimeretv @playnewworld Today have a550kplayers and~500 servers.Practically 1server for every 1k players,but it seems that is not the problem, but increasing the cap.They will keep banging their heads increasing the number of servers until the community gives up playing or assumes that 2k is TOO LITTLE!
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Patrick Daly
(@PattyWhack83) reported
@playnewworld i know you guys are working to fix queue times and servers and all, but it is just frustrating to have to deal with. I really hope this gets sorted soon. I have only be able to play about 4 hours total yesterday and I am itching to get to get back in to the game.
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Roy Welborn
(@Justasien) reported
@playnewworld The queue times are a bit excessive, but when other huge MMOs came out they had a similar issue.. I hope you can get this resolved quickly.
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Michael Linehan
(@Sericenthe) reported
@playnewworld The problem is you knew what was going to happen. Everyone did. And you let it happen anyway. Why?
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Arcady
(@Arcady91969664) reported
@playnewworld I was at #1 in queue, then the game started loading... Then I get kicked back to the login screen. This has happened twice. Not my connection, I am running another MMO also and that one is having 0 issues. Whatever happened to AWS scalability?
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Laurence Wolf
(@LJinc_Wolf) reported
@playnewworld I seriously can not believe this I get server lag DC'ed in the middle of amrine almost done now I'm 400 in que I am giving up on this game it's to frustrating to be fun. And all you guys are doing is adding servers I'm lvl 25 I'm not going to switch my server because of yall.
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mohd aamer
(@mohdaam06887523) reported
@onscreenlol @playnewworld Bro let the give time to fix ..i know that they will fix this issue as soon as poosible...Dont worry about the server...Team is internally working on it and they will solve the issue Asap.
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Wasp
(@xJustinJx) reported
@playnewworld I was stuck in dialog with quest guy, i home teleported and it removed the dialog screen but my camera is stuck and can't move it still, i have my mouse in menus...1400 queue plz tell me to fix and don't say relog.
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Arik_Official
(@OFFICIAL_ARIKTV) reported
@playnewworld Ummm ok got in showed was not part of my company yet some players seen us in the company list but showed us off line only to get a crash to sit back in a never ending queue!! I appreciate the hard work but this is getting frustrating on top of the in game twitch settings not wrk!
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Wh2ezy
(@Wh2ezy) reported
@playnewworld Can we get an expedited queue for people who’s game crash please!
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FireDog Forge
(@firedogforge) reported
@BlackboaTTV @playnewworld I'm sorry to see you're leaving New world. It's suffering normal game launch issues. Every game launches with issues unfortunately. Perhaps take a small break a week probably two at the most come back the keys will be gone you'll be ready to roll
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🐕Moshun Lo Shin🚀
(@aajones79) reported
@playnewworld So it seems this maintenance didn't address the queue time issue? 😑
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jorge
(@gadanha_) reported
@playnewworld please fix the map icons bug in sa servers, they just desapear.
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Arcady
(@Arcady91969664) reported
@playnewworld I was at #1 in the queue, game tried to load... then i got kicked back to login screen, I am now at 1374 place in queue. Is it so hard to add logic for D/C and keep place in queue within 5 minutes of relogin? Come on.
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Arik_Official
(@OFFICIAL_ARIKTV) reported
@playnewworld “Not working”sorry Twitter is lame with its word limit!! And your support told me to understand stall twitch like ???? And then sent me to twitch support!! Seems no one has a clue on any aspect of this game the queue times and settings lol very frustrated!!
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BS
(@merc98c) reported
@playnewworld Game crash or forced disconnect and you have to re-queue.... come the eff on with this bs!
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Nolan Diekmann
(@mut15101) reported
@playnewworld Been in que since 1. Got to position 4 in the Valhalla server, and then it said login failed. Now last in que...
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Silverr
(@Silverr_Games) reported
@playnewworld Can we fix how you can accidentally esc from a que too? I waited for 3 hours, and then got another 3 hour que.
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killer wiener... run the hotdogs...
(@heyitsaaron) reported
@its_jaut @whosnachosyt @playnewworld I started on a low pop and now it’s high. The issue is we can’t move to low pop servers.
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Advil ♻️📈♦️
(@LilAdvill) reported
@playnewworld I been kicked out of queue like 3 times alrrady fix yo **** damn i rather would have waited instead of this bullshit