New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 09/17/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Online Play (50%)

    Online Play (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Game Crash (25%)

    Game Crash (25%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceLa Broque Game Crash
United StatesSeattle Sign in
GermanyAhnatal Online Play
ItalyBologna Online Play
ArgentinaRosario Online Play
SwitzerlandBern Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • AJ_47biotch aj_47 (@AJ_47biotch) reported

    @playnewworld If I knew the day I bought New World what I know now I wouldn't care because I would still have the money in my steam wallet but holy **** you guys are bad at this. The game got worse during bug fix month, how does that even happen? We report issues, fix them please.

  • inztinked Inztinked (@inztinked) reported

    Back this evening for more Aim Lab/Valorant. Maybe Fortnite, we'll see. WE ARE BACK THOUGH. NO MORE NEW WORLD. DEAD GAME BANNED A HUGE CHUNK OF THEIR PLAYERBASE AND HAS AWFUL CUSTOMER SERVICE FOR BAN APPEALS LOL @playnewworld

  • LassmanLonny gim3Seltzer (@LassmanLonny) reported

    @playnewworld if you bring this bluder **** before solving the issues at hand and don't at least try to sort the rapier out. I guarantee you you're done. Mark these words.

  • inztinked Inztinked (@inztinked) reported

    @pl4ydaocphx @KngRaye @playnewworld Im not? you guys are all butt hurt about me saying DEAD GAME. 11k player base banned, not even 20k players at peak. Being banned is a relief to all of us that did get banned imo. Addiction to the bad game broken.

  • PsyGigante p s Y (@PsyGigante) reported

    @playnewworld wow. no new pvp features?? and mainly.. any word about the really bad performance/lag after last patch????

  • David20000304 D avi d (@David20000304) reported

    @playnewworld guys we need a pro team to fix bug and design game.

  • carpi_93 Carpi (@carpi_93) reported

    @playnewworld When fix market and trade post???

  • Questionamento0 Jonh Anka (@Questionamento0) reported

    Gonna play @TERA because @playnewworld is unplayable, just to login i need to tray 10 times and still can't, f*cing server conection.

  • dog_giraffe Dog Giraffe (@dog_giraffe) reported

    @playnewworld You're suspending people who didn't even know about the hotbar glitch. Moving one stack of potions to a different spot is getting others banned and suspended. Everyone's gone through support. The auto reply message says it was justified. You're killing your playerbase.

  • VicariousMale Vicarious Male (@VicariousMale) reported

    @Ayo_ItzRed @Franjvy @playnewworld Same. Really seems like all these negative people haven’t touched the game in months and still whining about **** from launch. I play literally every aspect and still doing side quests and have not had a single issue. Including wars & invasions

  • _Dresten_ Peter (@_Dresten_) reported

    @playnewworld Fix all bugs you made with last patch , and i hope new weapon will be op for 3 mounths without nerf like VG we deserve that 😜

  • OBalagee Balazs, Ordodi (@OBalagee) reported

    @playnewworld Honestly, this is the biggest issue with the game. Why anyone should pay money in a game when its future is questionable? No roadmap, no clarity on what the DEV team want... serious bugs all the time... Not the best environment to spend extra money.

  • wintersjoe The Pigg (@wintersjoe) reported

    @playnewworld The "bug fix" month caused more bugs. Almost 2k hours in and I made the decision to call it quits. Game had a ton of potential, but the lack of dev listening to the player base killed this one. Another mmo flop. One day a good one will be released in 20 years... one day...

  • c0ba7t Scott Jones (@c0ba7t) reported

    @playnewworld Maybe you should fix your stuff first before reminding people to spend money on a game that has major features disabled. This is just bad communication between PR and the devs.

  • BBSouthKing1 BB South King (@BBSouthKing1) reported

    @c0ba7t @VicariousMale @playnewworld Name one mmo where bugs after patches are not an issue and has that no bugs consistently

  • HellsbunniesTV HellsbunniesTV (@HellsbunniesTV) reported

    @playnewworld @shauqisy I don't know if it's maybe a thing outside the US but the URL you use, on the login screen, for the forums comes up with a 404, when typed in.

  • Franjvy Fran (@Franjvy) reported

    @playnewworld Not playing until you fix all of this critical bugs, game is unplayable. Players love the game but company destroy it, sad.

  • AmpyYates Austin Yates (@AmpyYates) reported

    @playnewworld Fix the trading post

  • LassmanLonny gim3Seltzer (@LassmanLonny) reported

    @playnewworld going to fix the game first otherwise youre not going to get real money in exchange for fake ****

  • elvenage elvey (@elvenage) reported

    @ChiodoGaming @playnewworld It was like a new, content-halting issue every week. At some point I had to just walk away. A total mess.

  • Xeldon6 Xeldon (@Xeldon6) reported

    @playnewworld When fix the trade?

  • VKalacevskij Влад Калачевский (@VKalacevskij) reported

    @playnewworld Fix trade post

  • SpartaCSGO Sparta (@SpartaCSGO) reported

    @playnewworld Time is ticking, please fix the combat before more ppl leave

  • Scorp1onW1nD Salim Khan (@Scorp1onW1nD) reported

    @playnewworld Void blade is scuffed. Cast the ability, one or 2 hits and 1) You get a graphical glitch where it switches between void blade and default "orb" look. 2) Even if the visual shows void blade (ability still active), the attacks are the default ranged attacks

  • Franjvy Fran (@Franjvy) reported

    @PropersoX @Ayo_ItzRed @playnewworld Lol read my tweet again, im not playing until they fix bugs and reenable tp.

  • bigmanonbreen bigmanonbreen (@bigmanonbreen) reported

    @joelouisErina @playnewworld thought this was supposed to be the point of the test environment...yet the same problem/glitches happen with every update

  • AndreasKypria10 Andreas Kyprianou (@AndreasKypria10) reported

    @playnewworld At least in this patch fix the trading

  • BeauGis13 Beau (@BeauGis13) reported

    @playnewworld But the trading post is broken. Can’t buy anything.

  • R14868867 R (@R14868867) reported

    @playnewworld Why do you keep trying to make this game unplayable - Tons of Bugs, not banning bots\dupers, OPR still sucks for me (Lag, Desync), Trading disabled (again), Dynasty Mutation just keeps on going (I dont play it as it sucks, pug M1s took 90mins) etc etc.

  • KCarnageWV Casey (@KCarnageWV) reported

    @playnewworld can you ******* fix the trading post? I promise this is my last day on the game otherwise. ******* dumbasses leaving holes in code that already been fixed fifteen times and allowing more dupes and exploits every update. Hire someone competent and not overworked