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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Bziot
(@bziot_adam) reported
@playnewworld Fix the Evade skill from rapier pls, its give camera bug and a unplayable feel
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Putler kaput !
(@DrunkPunk999) reported
@playnewworld I like game visuals except I dont like how look skills animation in this game , its so bad and pretty much atleast mage skills are totally useless because of lag 80-150ms with lag spikes around 500ms you miss almost always anyone.
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Creegar
(@Creegar1) reported
@playnewworld Is there any chance you could HOTFIX the Azoth 5 staff issue....please...I mean...How could you release the game with this not working...didnt you test this. The Monoliths are part of the end game. Im loving the game, but I want it to have all the parts. #please
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xdeede
(@djexperia) reported
@playnewworld can u please fix the visual glitch of weapons not appearing as they look in their icons? I've gotten some pretty cool shields that look awesome by the icon but when I equip them, they look like some random normal shield. This is only happening to weapons, and it was in closedBETA
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JustWiggles
(@WigglesJust) reported
@playnewworld So still no firm date on server transfer. You had no problem putting a time frame on it previously so the only reason you aren't giving one now is you know you'd probably miss it again. If it's not out by this week I'm done playing. Game needed another 2 months dev time.
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Alleb
(@Alleb40364748) reported
@playnewworld Could you do a fix for: when you place a sell order, the list of items you have scrolls all the way up? It's a small one but annoying.
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Piotr
(@Piotr24933568) reported
@PupTwilightTTV @geoffkeighley @playnewworld I've been playing mmo games for twenty years, and I've never had this problem logging in. Of course, I can wait 10-15 minutes, meanwhile I wait 3.5 hours. So don't tell me that all the big mmo games have had such problems because it's not true.
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Владимир Талашкевич
(@Talash_v) reported
@playnewworld Hello @playnewworld. How about to fix Ice guantelt perk Unending Thaw, that completely ruine the game for Ice mage? A dozens of BUG reports on forum from the very beggining of the game lunch has no effect on you. #UnendingThaw #bugreport #newworldbug
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pAreus
(@PPAREUS) reported
@Catson7772 @playnewworld Well it's only gonna get worse. Because as more players level up, they're gonna need 2k wood for the charcoal to make 20 orichalcum ingots. And this is an issue because it's useless to level up ur gathering skills since u can buy wyrdwood for 0.01 gold from the market
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Matthew Stickney
(@mstickney1980) reported
@playnewworld This seems more like a hotfix, not an update, there are hardly any updates in this, why in the world does it take 5 hours for such a little fix.
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R
(@Ronbekendd) reported
@playnewworld Fix you damn update schedule to be during the night of EU instead of during primetime EU Afternoon. It's disgusting, the lack of respect for the majority of the playerbase.
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Han Yolo
(@HanYolo21456186) reported
@playnewworld hey guys, I got an email from customer service saying I was unbanned yesterday, but my ban is still active today? Can you guys help. Character is Blacho on Heliopolis.
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catlin bowman
(@bowmnc) reported
@playnewworld Can we have a fix to the bow and musket where when you ads you don't see all of the friendly name tags just the eneimes?
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non
(@nonstoptenshi) reported
@playnewworld please fix Tokens cap Bug.
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Galactic Knight
(@GalacticKnight9) reported
@playnewworld I appreciate you taking the time to fix bugs, etc.
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Big_Headed_Gamer
(@BigHeaded_Gamer) reported
@playnewworld #stopsupportingcancelcuture and fix the mass report problem
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Dcastgaming 👑
(@darkcast) reported
@playnewworld Can't take the time to fix the fire staff auto casting on self?
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Billy_Dingus
(@Gr8Masta) reported
@playnewworld Twitch integration is still broken apparently with no fix.
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Rainskkull
(@rainskkull) reported
@playnewworld Is the problem with azoth staff going to be fixed?
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geovortex
(@geovortex1) reported
@SilvaMandy1 @Zoveria1 @playnewworld that being said. She is also one of those girls with a cute profile pic untill you go to her stream and be like WTF you don't look like this. She is also the reason why guys like me have trust issues nowdays.
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F 'fLoo' S
(@fstrankowski) reported
@Brxnkie @playnewworld Also common hard/soft attacks on gauntlets are bugged. Sometimes they simply do not start and you have to click again. To describe this problem i'd describe it as it feels like "server/input-lag" on the server side. Dont know whats causing it. Skills go off just fine.
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Claudio Giovio
(@ClaudioGiovio) reported
@playnewworld fix azoth staff tier 5 and camp quest tier 5 please
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TheSqueamishVampire
(@Squeamish_Vamp) reported
@playnewworld Hopefully this will fix the EAC initialization failed! Error that support has been unable to solve now for two weeks. Still haven't even been able to start the tutorial 2 weeks in...
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geovortex
(@geovortex1) reported
@SilvaMandy1 @Zoveria1 @playnewworld Deleting your tweets wont fix your issue. And i quote: You're someone I dont want on my channel. I dont want negative trolls, nor am I streaming to be aesthetically pleasing for you Than stop calling people ******** in the first place.
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Alex Daughenbaugh
(@Dbaugh71) reported
@playnewworld fix the 250 strength milestone bug
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NekoSylvee
(@inkedsylveon) reported
@playnewworld Azoth staff T5 fix??? lmao Im 10000% sure that it was stated to be in this patch but not in the notes???? WTF and lets just ignore the DUP adds and bosses in Reek as if its not a big issue
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Bob
(@Bob87ni) reported
@TLPGuild @playnewworld Yes, because trying to kill certain quest mobs atm isn't fun enough with 300 people camping a damn sheep Spawn. And you want to add more people to that fckfeast? Anyone claiming opening server cap will magically fix it... You're not too Bright
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Mehmet Can Kaya
(@MehmetC95387987) reported
@emdk @dotosaint @playnewworld There is a huge problem for that. Server caps are low. And they pushed people seperate the other servers so player pop. is very low for that only Windsward and Everfall Trade post is alive others are dead. Needs atleast 10k+ active player for that.
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Putler kaput !
(@DrunkPunk999) reported
@playnewworld Firestaff skill Incinerate, description say you push enemies many meters away, in reality you not push anyone away, Pillar of fire skill useless you miss everyone with it because of this lag, aoe are of mage skills should be much more because of internet and input lag.
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Sobester
(@Sobiepat) reported
@HiZenTwenty @ItzTechN9ne @playnewworld Yeah I think you and a lot of other people are missing the point.. people started a character, the servers locked up. and then they said they would fix it in a matter of days.. so we waited and committed time to a character thinking it would be fixed off a false promise.