New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/23/2025 15:10

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • TheOppi87 Obbi (@TheOppi87) reported

    @playnewworld Getting "login unavailable: World is under maintenance" but my friends are playing on the server, so was i untill i got server lag

  • joseluis_gamer Glutmine (@joseluis_gamer) reported

    @playnewworld Forget *fix queue issues

  • Bianco8900 Morten Ejner Jensen (@Bianco8900) reported

    @playnewworld Fix your servers!!! Getting kicked of every 3 minutes

  • ItsSABER_ SABER #NWcreator (@ItsSABER_) reported

    @TvSelmo @Smile__Marks @playnewworld Yeah it’s only been like a week and a half since launch looks like they just fixed the major problems

  • DFdezLois D F L (@DFdezLois) reported

    @playnewworld First server crash

  • IDontWannaBeU Shabaan - IDWBU (@IDontWannaBeU) reported

    @ZultraOrbitant @playnewworld I have the same problem

  • Slayraw ***** (@Slayraw) reported

    @playnewworld With lag detected nice

  • DemocracyIsGone Politics (@DemocracyIsGone) reported

    @EmmanouilEisa @playnewworld You can’t “fix” queues the servers have player limits…

  • EddiSharp Eddi Sharp (@EddiSharp) reported

    @iamnotcj @playnewworld When i went to login at launch there was under 100 on server it said by time i had got name and done char, max 2 mins i joined queue at 3592

  • DFire13 DFire (@DFire13) reported

    @Justin42O @playnewworld News flash: Entitled teenager gets mad at a video game because there weren't more bugs for the dev's to fix.

  • cryptoncore Cryptoncore (@cryptoncore) reported

    @TeshNevermesh @playnewworld Seen a lot worse! Just to confirm they're all simply cosmetics right? I'm waiting on a login queue right now so I can't check just yet! Haha.

  • bogbogHD bogbogHD (@bogbogHD) reported

    @SmashleyTwitch @playnewworld Pls fix T+T

  • ItsSABER_ SABER #NWcreator (@ItsSABER_) reported

    @rwp_riaan @playnewworld @amazon 1. company is not worth 1 billion dollars you are thinking of Amazon not AGS 2. It’s not a money problem it’s a choice because they are not ready to support more regions 3. They have already dry said they plan to make the game global over time

  • n2exe Sytixz (@n2exe) reported

    @playnewworld fix ur queue system

  • DemocracyIsGone Politics (@DemocracyIsGone) reported

    @Morpheus2812 @playnewworld What do you mean “learnt nothing from closed beta” 1. You can’t fix “queues” servers have limits and games have limits 2. Initial server load will always be a problem regardless of money, company, infrastructure, etc 3. this is how MMO launches are should not expect anything else

  • jackt1_ Jack (@jackt1_) reported

    @playnewworld doing me *****, giving me a random non specified error at 400 in the queue. Then dumping me to the back of a 7600 player queue.

  • MrHanBrolo MrHanBrolo (@MrHanBrolo) reported

    @playnewworld Sat in queue for a hour, got a "calendar error" at 0, got booted back to character menu and am at 7000 in the queue now 😑🙃

  • ZippyTehZip Numlefar (@ZippyTehZip) reported

    @playnewworld Game has been refunded. Fix the game freezes and at least give me a error message when games crashes so i can troubleshoot.

  • rwp_riaan Riaan Prinsloo (@rwp_riaan) reported

    @ItsSABER_ @playnewworld @amazon 1. Who back AGS my guy? 2. If that were the issue they could put a cap on player capacity like they are doing right now.

  • bill_was_right Capitalism cannot solve the climate emergency (@bill_was_right) reported

    @playnewworld sort the lag issues in start areas out, makes it unplayable

  • funkygeva Funkygeva (@funkygeva) reported

    @playnewworld broken servers for launch and everyone crying in 3...2...1

  • TheOppi87 Obbi (@TheOppi87) reported

    @playnewworld Keep getting lag detected!

  • azure_skylar AzureSkylar (@azure_skylar) reported

    @playnewworld Only EU Fae server down for maintenance? But apparently our friends are still in the server :(

  • PZwaardmans Pieter Zwaardmans (@PZwaardmans) reported

    @playnewworld Annwyn is offline, can u guys fix it.

  • Flammablex3 Flammable (@Flammablex3) reported

    @playnewworld name is FlammableU on Hades, faction quests aint comin up for me after a while .-. pls fix

  • JJT923 jordan (@JJT923) reported

    @Sammahell @playnewworld Same I can’t even launch the game past the new world logo.. had zero issues with both betas

  • dads_stosvah dads_stosvah (@dads_stosvah) reported

    @ReaperPhilly506 @TheOppi87 @playnewworld The issue is the queuetimes that are destroying the game right now.

  • KuromoriGabe Gabe 'KuroMori' Newell (@KuromoriGabe) reported

    @twiztidmagic @Justin42O @playnewworld have u ever read patch notes? fix that fix this, that's just notice

  • PavlovStoicho Pavlov (@PavlovStoicho) reported

    @playnewworld Okey its **** when u wait 1h with 2k Q and in 100ppl Q give error and again 2k Q

  • Tharalos Tharos (@Tharalos) reported

    @playnewworld disconnect after a few minutes and now endless queue place 24! WTF?