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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Claudio Giovio
(@ClaudioGiovio) reported
@playnewworld do not use a language in South America please,it caused a lot of problems and division of the community
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Tof Gaming
(@AllPaladins) reported
@CadenHouse @playnewworld Problem is when the servers feels empty. PVE will also feel hard. I hope you always get huge number of players always around
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NamiToTheOni
(@harrypo28716299) reported
@playnewworld Whoever came up with the idea of GLOBAL names... needs to be fired... like wtf.. Flood of EU server is gonna be horrible... your servers are gonna crash and be overloaded because of this decision... good job...
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Nate Postmus
(@DaPostman_) reported
We coming back to streaming on Tuesday with @playnewworld. Hoping the login waiting times won’t be too bad
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A
(@X2Eljusticiero) reported
@playnewworld If names are global, it’s going to be impossible to play in EU, gg. Please fix this big problem.
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Snuggle
(@oSnuggleBunnyo) reported
@playnewworld Plotting my login time to reserve my name on eu server
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Ben Seiter
(@SeiterGuy) reported
@katz_yt @playnewworld The game never had one. There was a faulty fan that was a known issue that the GPU manufacturer knew about and launched anyway. You may want to check if your card is affected.
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TheHRMMoose
(@TheHRMMoose) reported
@playnewworld Working and sleeping. When I'm not working I'm sleeping. When I'm not sleeping I'm working.
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kevinzortv
(@kevinzortv) reported
@jamellionaire @WhosDEKi @playnewworld There is already going to be a boost service and a battlepass on release, that kinda ruined the hype for me for this game. I was ready to grind the **** out of it and still do but the pay2boost **** pissed me off.
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Imperial American
(@BadBatch1776) reported
@ALEX13757071 @playnewworld If they don't fix it I hope the invasion of EU servers is glorious.
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Michael
(@Hagg3r) reported
@playnewworld @AnthonyKongphan Playing into the narrative of "this game is going to kill that game" is by far the most idiotic and unprofessional take a gaming developer could have. I was rooting for your success as a veteran MMO player. Now I can't wait until you crash and burn.
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Pleiadeez
(@LD_Pleiadeez) reported
@playnewworld wondering how long its going to take for the EU servers to crash when everyone in the world logs on them to save their names / company names xD
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Fakeman1111
(@fakeman1111) reported
@playnewworld WHY ARE NAMES GLOBALLY LOCKED AND NOT PER SERVER? DELAY THE ******* GAME AGAIN AND FIX THIS!
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STLzBestBeard
(@ChuckDaDriver) reported
@playnewworld I get to spend my first few hours in New World playing on EU servers so I can get a name, then login NA gets my name hopefully, and go to bed with NO progress...Thanks for the staggered launch!!🙄
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DocRoe
(@DocRoe_) reported
Sadly, I'll be joining @playnewworld late on Friday, due to monetary issues and irl together. I wish I could start on the day itself, but so be it. I wish everyone a great launch tho!
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SABER #NWcreator
(@ItsSABER_) reported
@blazkowich @vuk_ninja @playnewworld not everyone wants or should buy a pc, money is also a problem
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probad
(@probadthegoat) reported
@_goku @ChiodoGaming @playnewworld names ARE global, login EU and lock in names, after deleting character, theres a cooldown timer (unknown time) before being able to create the same name. Company names ALSO global and once you delete or change company name is instant avail. Skins are account bound, you wont lose
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max fry
(@maxfry14481200) reported
@playnewworld Wtf is this map its broken.. America not in the middle get your head out your butt
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Jesse ☕️ & 🎮
(@Broximar) reported
@playnewworld @AnthonyKongphan While it is too late to delete this, you should still delete this… killing a lot of goodwill Also, is someone going to address the naming issue?
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Daed
(@Gnitepracdlo) reported
@playnewworld So you’re just not going to respond to the issues with server times and names?
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Tom Bombadil
(@kazooprow) reported
@towelthetank @playnewworld Never had a problem with this guy until I saw him laughing on Reddit saying creators won’t tell anybody what server they’re going on until launch. Just another pot stirring, drama feeding content creator
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Freeeeloader
(@Freeeeloader) reported
@playnewworld Redeeming Deluxe Edition items question: Do we get to choose to what character that claims deluxe items. Or will it go to the first account we create? That would cause some issues for those that want to lock their names and Company names from other regions.
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Chris
(@Ckraye44) reported
@slesinger @playnewworld At this point it’s naive to not expect big launches to have day 1 server problems and I bet new world will be no different. Same song and game every game release. So and so takes a week off and servers unplayable
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Cellric
(@Cellric2) reported
@Gnitepracdlo @playnewworld Is there an issue with server time and names? Seems perfectly fine to me.
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SoshiPlayZ Twitch/YouTube
(@Soshiplayz) reported
@playnewworld The europeans are ready to crash and burn the servers with the influx of people : D
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ToxSyn
(@ToxSynTV) reported
@playnewworld @playnewworld Please let us know about the character names! If they are global you guys need to fix that same with Company names! Global names is just gonna to screw over small content creators! Global names just causes toxicity from people who didnt like someone in Beta!
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✘ NOVΛ ΛLLEY ✘
(@ApexAlley) reported
@playnewworld I've returned to old MMO's to get my fix whilst I wait... I just wanna chop me some trees!
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Michael
(@Hagg3r) reported
@playnewworld @AnthonyKongphan Playing into the narrative of "this game is going to kill that game" is by far the most idiot and unprofessional take a gaming developer could have. I was rooting for your success as a veteran MMO player. Now I can't wait until you crash and burn.
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Robert
(@Grakulen) reported
Hey @playnewworld you have a pretty nervous community right now that's in a tizzy about naming rumors. If would be so easy to squash them by making a statement that they are untrue. Unless you can't because they are. Either way you owe it to your fans to address this issue.
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Nathan Reynolds
(@BrickbrigadeTV) reported
@playnewworld When I’m not working on college work, I’m watching anime, and streaming either valheim or Naraka BLADEPOINT.