New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 09/18/2025 09:45

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Online Play (50%)

    Online Play (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Game Crash (25%)

    Game Crash (25%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceLa Broque Game Crash
United StatesSeattle Sign in
GermanyAhnatal Online Play
ItalyBologna Online Play
ArgentinaRosario Online Play
SwitzerlandBern Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Bob87ni Bob (@Bob87ni) reported

    @playnewworld Stop making sh1t useless content. These team members are clearly needed elsewhere. Fixing your broken pos. Tested this game for 2 years and reported all bug's. And ye, 60%+ of them bugs are literally unfixed or even untouched. Don't make games Amazon. You're terrible at it

  • jakebeckett9595 Jake Beckett (@jakebeckett9595) reported

    @AN1MA @RealTootired @playnewworld Don’t think that will change my mind , I’ve played over 150 hours ,I know there’s some bugs but am I bothered ?No.There’s games that are 5+ years old that are still having patches so what’s your issue . I won’t change my mind on this game , felt the same since first day of beta

  • IncanChitown ChitownIncan (@IncanChitown) reported

    @Deadlyshot16 @playnewworld Can we also talk about the ice gauntlets being used to Lag the server during war do attackers always have advantage

  • ashenpunkgaming Ashepunk 🏳️‍🌈🏳️‍⚧️ (@ashenpunkgaming) reported

    While I enjoy @playnewworld it isn't without its glaring issues. Armor and resistance is completely broken. The full set heavy pvp 60 gear with onyx gems can stop 35% of all incoming damage. Player or NPC. This causes wars to be just zerg and lag fests and PVE content trivial.

  • MentaFTN tyfgj (@MentaFTN) reported

    @playnewworld Fix Malevolence

  • Ringod123 Paul Ring (@Ringod123) reported

    @playnewworld Your forums are now broken, already have a forum account, now when I log in it tries to force me to create a new account which fails because my email address is already in use, obviously.

  • LD_Pleiadeez Pleiadeez (@LD_Pleiadeez) reported

    @playnewworld @primegaming lol every perk in the game is broken and T2 gems do more dps than T5 gems, outpost rush still not up, but yes please give us more skins...AGS be wilding

  • BIGSCARYRHINO Vincent Faciane (@BIGSCARYRHINO) reported

    @playnewworld I love this game. Or rather I love what it is supposed to be... but... 1. War lag 2. No outpost rush 3. INT elemental conversion gems not actually scaling off of int. The list goes on. Day 7, no word of 1.0.4 patch. Very little communication....

  • Mamagrainn Ed (@Mamagrainn) reported

    @shib4ch4n @playnewworld No problem “Shiba” and thank you for telling us a random stat that probably isn’t true however you are asking to much of a clearly incompetent game company

  • Oxide_3D Oxide (@Oxide_3D) reported

    @playnewworld Hi, please fix the faction token bug. Many people are locked at 25k tokens because they turned in the trial quest at max tokens which breaks it. 🙏

  • dingdongpwns dingdongpwns (@dingdongpwns) reported

    @Gothalion @playnewworld Had people arguing with me in syndicate faction chat because they said well the other side has lag to, deal with it. How can you deal with 6 minutes of swinging at statues to just literally dying out of no where and have to run back

  • Meulartis Ghost22cg (@Meulartis) reported

    @playnewworld Jewelry that has cataloged names, infinite respawn bugs on resources and bosses, skills trees that don't even work, skill trees with broken exploits. Did anyone play this game from 1-60? Or did you just run around the areas you made and said "seems fine to me"?

  • naaaaaaaaaniiii River (@naaaaaaaaaniiii) reported

    @playnewworld @primegaming Stop making ugly items, and fix the transfer of characters, the server I'm on has no more players, I'm about to give up on the game.

  • mediokr_mages WanderingWizard (@mediokr_mages) reported

    @playnewworld @primegaming I feel like you dont read good.. I get that been working on this but the game has alot of bugs so instead of working on ******* skins that they probably would have charge you if the whole transfer server wasn't a mess how about they fix the game.

  • NeatoCogito NeatoCogito (@NeatoCogito) reported

    @Arrradiance @MichiSTONKS @playnewworld Used to play Covenant on Ophir. The leadership in the main Cov companies had a meltdown when they lost Everfall. They refused to admit their weak-points and instead cried about lag (which wasn't the issue), then instead of fighting back just gave up. Even their discord imploded.

  • sydelucifer Sydelucifer (@sydelucifer) reported

    @playnewworld Can Utopia server got restart? So many broken gathering nodes, also pls fix the trading lag in windsward.

  • NeilNeil1978 Neil (@NeilNeil1978) reported

    @playnewworld Is New World Broken I can not play??? Log in

  • MightbeLuis LAZ 🇻🇪 (@MightbeLuis) reported

    @playnewworld the quest “Paths Unseen” is very bugged. There are at least 40+ NPC’s stacked on each other and they just keep respawning more and more. Please fix it #NewWorldMMO

  • raton_vacilon El Ratón vacilón (@raton_vacilon) reported

    @playnewworld dude my world is dead, no people, stop make themes useless and fix the poblation problem we cant play with 400ppl on (peak)

  • Checkpoint134 Check (@Checkpoint134) reported

    @playnewworld @primegaming Jesus the fanboys for this game are awful. The game has issues stop snorting the copium.

  • cornnsot cornnsot (@cornnsot) reported

    @playnewworld Only today has this happened but whenever I launch the game it asks me to link my twitch account again however doesn't link it, and also causes extreme lag to discord and when I close new world discord works fine, and when I manage to load in I get lag detected.

  • nixon_inc nixon_inc (@nixon_inc) reported

    @P4wnyhof @playnewworld take down @playnewworld for half a year and fix everything. the longer this game runs in its current state the more people will jump off.

  • almeidagu599 Almeida Aboud Gustavo (@almeidagu599) reported

    @JeffBezos can you please fix your game? @playnewworld

  • MustyWampa MustyWampa (@MustyWampa) reported

    Dope..... Ice Pylon infinite cooldown is still a thing, only fix is to log out and re-login every time it happens. @playnewworld

  • dingdongpwns dingdongpwns (@dingdongpwns) reported

    @Krafteon @Gothalion @playnewworld They've known about these issues SINCE ALPHA. almost a year they've known about the lag and the bugs.

  • Cpt_plainguy Cpt_PlainGuy (@Cpt_plainguy) reported

    @MudcatTV @playnewworld You tanked so hard you made them stand still! Jokes aside, this war lag is atrocious and I find it hard to even log in right now

  • LimeWire_Virus LimeWire Virus (@LimeWire_Virus) reported

    @playnewworld any attempts to help fix/balance the economy and the lack of making any kind of real gold in end game?

  • PastLif42690228 PastLife (@PastLif42690228) reported

    @playnewworld how about fix your damn game **** is broke as **** cant do anything end game was not ready for release billion doller compant btw trash *** devs

  • PawsTTV Paws (@PawsTTV) reported

    Also petition to NOT hear VOIP from inside my house? I'm trying to chill and decorate it, not hear broken microphones and fake boombox players being cringe. @playnewworld My bad for even having this "feature" on.

  • LD_Pleiadeez Pleiadeez (@LD_Pleiadeez) reported

    @nwdb_info @playnewworld But luck is broken right now just like every other armor perk...If you have luck on every piece with trophies its basically like having negative luck. Game is so scuffed right now.