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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Marvin.S
(@Ragnagord87) reported
@BulletGoof @playnewworld The difference of using a dot. In US you will type in 100.00 in EU u use 100,00. So the game didnt noticed the "," and players got 500k instead of 5000,00. After this mistake players used their money to buy All stuff from the market. So its Not easy to fix it.
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TekkenJlN
(@germanocassese) reported
@krankonehsler @playnewworld This is not an exploit. Exploit is when there is an in game mechanic error used for in game advantage,like Tentacles 66lvl farm. Nobody did exploit here, people just received the money with the message of REFUND, then they spent on market like you would do it if u have coins.
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Matas Kimtys
(@KimtysMatas) reported
@playnewworld This is sad. Maybe take the game down for a month, fix it properly? Remove the shame you brought to the hype you've given?
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Leroy Benjamin
(@xToPBenjaminL1) reported
@jakehase @caustic_demon @playnewworld simply, that they settle their problem during the night! we paid a cheek to have maintenance every day and during the day?
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DZM
(@DZMorris) reported
@AustExperienced @DogRafas @playnewworld Bro they specifically said they were rolling back characters specifically affected by the coin dupe issue.
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Savior
(@Savior45239711) reported
@playnewworld LAG is still a huge issue. Please for the love of the game fix it! Now I’m getting stuck in a infinite loading screen. Campfire not work unpin death and so on. Yes, I know how it works. Bugged.
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Adrian Pawlata
(@AdrianPawlata) reported
@playnewworld this is seriously bullshit. Everyday you have to turn off servers to fix bugs that you caused. Have you ever made anything good?
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Michael
(@michael191086) reported
@TTVLendario @playnewworld Even if it gave you 100 hours of gameplay, it doesnt justify the amateur mistakes they are constantly making. It seems like they only test if the bug is still there after a fix, not the rest of the game
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AsapCorp.
(@AsapCorpJF) reported
@playnewworld ANY NEWS WOULD BE GREAT TO UPDATE PEOPLE THAT PAID 40e FOR A PIECE OF BUGS HOW FAR ARE YOU TO FIX THE PROBLEMS DON'T YOU THINK?
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AngeldHierro
(@AngelHe58636706) reported
@playnewworld Let's see how they fix this mess, it is not very satisfactory to know that your opponent has by mistake 5000 cartridges of orichalcum, for example ...
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CJ Carnage
(@CJ_Carnage) reported
@playnewworld Wow. EU Servers down for 5 hours with the last update from you guys 4 hours ago?
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Aodan
(@AodanTV) reported
@MrDashhhh @playnewworld Because the last 2 months have been non stop issues, some of which they can even properly compensate for. Then they put it on sale for 10$ less, while many of us are stuck on dead servers waiting for merges.
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Brad Bushard
(@Dragonlord_Brad) reported
@playnewworld Any update On when Na will get Coin compensation? and has the issues been resolved with compensation so Na will not have the same issues as Eu servers have?
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Milad Hayek
(@MiladHayek2) reported
@playnewworld ******* FIX IT ALREADY! A ******* MAINTENANCE EVERY SINGLE DAY..
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CJ Carnage
(@CJ_Carnage) reported
@playnewworld Wow. EU Servers down for 5 hours with the last update from you guys 4 hours ago?
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Foxy
(@KBMFoxy) reported
@playnewworld my server has had more downtime in the last 3 days then uptime fix ur ******* **** dogshit company
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Aodan
(@AodanTV) reported
@MrDashhhh @playnewworld Because the last 2 months have been non stop issues, some of which they can't even properly compensate for. Then they put it on sale for 10$ less, while many of us are stuck on dead servers waiting for merges. I get what your saying, but it still stings.
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Turtle
(@Turtle_23) reported
@playnewworld @amazongames EU Central being down over 7 hours is a joke. What a cluster eff this has been. It's strange that it's always the EU Central servers having issues. It really feels like you're doing this out of spite, due to the EU fining Amazon.
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Hitcholator
(@Hitcher1969) reported
@VHSalva @Mark_Leslie96 @playnewworld Yes. But if you made the ",." error in the TP before you know what i mean. I lost 3k in the early days with it on Taxes :D It is simple but makes sense. I got 340k today that had to be 3400. so it makes sense
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Turom13
(@Turom13) reported
@playnewworld You know a game is crap when they need an emergency maintenance patch to fix their emergency maintainence patches... that’s pretty much all they do. Try to patch the f-ups they caused by trying to fix their f-ups. Every patch they break the game more and more. incompetence...
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Ministry of Warhammer
(@minofwarhammer) reported
@BulletGoof @playnewworld Well the idiots gave players 300k in compensation, guess what the players did with 300k? Spunked it all and now they don’t know how to fix it.
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Mr. ****
(@UnusedCrypto) reported
@playnewworld Are you kidding me? Already 6h without any information. You ****** up this time guys... you really ****** up. If you want my honest opinion, do not launch updates with void gauntlets or unnecesary things/content, put all your efforts in fixing everything that is broken.
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Muro
(@Muro64444937) reported
@playnewworld Might as well keep the servers down permanently. I see no hope for this game when instead of fixing the game they are just breaking it more. And this is a thing which have not happened just once or twice or third or fourth time. They keep breaking the game every patch
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La Cris del Ris
(@La_Cris_del_Ris) reported
@playnewworld Didn't you have another ******* moment to **** the Spanish server? You fix one thing and screw another, of course, I am not surprised that you are losing players, you are screwing it up more and more.
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Bratu
(@BratuBal) reported
@SebastianL9011 @playnewworld Rollback is completely fair in this case, and I have no issue with loosing progress, just bummed out at how they make it seem like nobody there knows how to run things. I really wanna see this game make it. Haven't had a decent mmo in years.
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Dave Jones
(@WelshZoonie) reported
@MMORPGcom @playnewworld They should fix what they have before introducing new stuff.
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Bratu
(@BratuBal) reported
@playnewworld Won't even suggest ( to all those who cried rage or know your facts) to try and look up what a live service, that people pay for, means. My suggestion only implied they should act in a more professional manner.
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KAIZOR123
(@Kaizer0088) reported
@playnewworld @JeffBezos fix your game dude
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H-Tower Bee🔞🐝
(@Hentaitower) reported
@playnewworld Wow again shut down? I am honestly tired of this!! Bugs shut downs and skills that lag you to death. You haven't even fixed "gravity well" since cb. The crafting system is a grind feast which is HIGHLY UNREWARDING!
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Lendario7
(@TTVLendario) reported
@playnewworld I wish AGS would refund the game to all of the spoiled brats that complain all freaking day long about the game. "Game has bugs" *servers go down to fix those bugs* "y u take server down in prime time/my day off" There's no winning with some people.