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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Wulf
(@IGWulf) reported
@playnewworld So all the items I have sold while offline and didn't get the gold for will all that be awarded to me once you fix the issue? Or does myself and everyone else just lose thousands of gold from this bug?
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Exethel
(@Exethel1g) reported
@playnewworld ice gauntlet is so bugged after this patch ...plz fix it it's impossible to play with it .
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Jore
(@Joreftw) reported
@Gothalion @playnewworld well, they did a maintenance to fix it it looks like Goth :)
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Dustin
(@Dustin_O) reported
@playnewworld I just won't play til you fix this. No point. My server is so low pop there's no one to run end game content with.
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ナオミ nada
(@KindToAllKinds) reported
@lisuk94 @playnewworld Lol, so much is broken still. Perks not working, clunky attack q's, weapon swap bug, friends lists not working, campfire bug, pvp quest npc bug, healing + invincibility exploits, crippling lag in wars + crowded areas in open, gems not working as intended, on and on the list goes.
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TaxEvasion
(@oldguyonline) reported
@playnewworld Faction pvp quests are broken at least for me. I can only do two at a time. I complete all three but im only able to turn two of them in and have to cancel the third because ive already completed it. Pain in the *** when im trying to grind commander gear
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Charoplet
(@Charoplet1) reported
@playnewworld @AndySites Each day we have info about different bugs / exploits that are detected or fixed. Maybe after all those problems would be fixed you will open new servers and disable server transfers to that new servers, so players could make a fresh start. Thank you.
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olivier van mierlo
(@MierloOlivier) reported
@Roboticbrenden @playnewworld the message says login spam ban so i gues thats what it is
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Enrique Arcas
(@Melessar) reported
@playnewworld Fix the ******* bugs in the wars!!! People using exploits for gain the wars and 0 bans...
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Psyfè
(@Psyf3) reported
@aypazgames @playnewworld They aren't resolving anything, they are creating more problems. Yes coding is complicated but, they have the resources to hire the best of the best and if this is the outcome after every patch, the game is done for. You don't need coding experience to see that.
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Favos
(@FavosOCE) reported
@playnewworld Any ETA on a fix so i can leave the **** hole that is agartha?
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Savior
(@Savior45239711) reported
@playnewworld So far today I got over 4 DIFFERENT error codes. I’ve tried all the correlative “fixes” today people have posted over the past MONTH! I can’t even play more than 3 min most times before a hard freeze. Ty is game seems so poorly optimized it seems for many Gc’s.
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Skurbz
(@Skurbbz) reported
@playnewworld FIX MALEVOLENCE
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TheWillieMammoth
(@mammoth_willie) reported
Look sure there have been plenty of issues with @playnewworld but my biggest is...mounts, or the lack there of, if you're married to fast travel we need an inventory item. Or I don't know maybe a mount so we can travel to the fast travel points faster.. #runningsimulator
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Calin
(@StefanCalinNita) reported
@Cipax @playnewworld Yes, I've noticed that too. They fix a thing and break 3. Maybe will be better in the close future.
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MuscleNerd
(@jacobseverson7) reported
@playnewworld You guys need to make it easier to make dungeon keys or just let us run them freely. There is no endgame PvE. It's gated behind needing to run portals for 30 hours to make one orb!! Dungeons are the only way to get past 591, please fix or your game is dead for PvE players.
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Aedan Clayton
(@aedanclayton) reported
@ickling_ @playnewworld If you click on the link you'll see what fix they are working on.
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Ins
(@INSANE387) reported
@KxngRickii @Nightfire_Wolf @playnewworld They didnt fix anything, lag is even worse after new patch lol
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Lewis Anderson
(@LewisAn32686399) reported
@midasery @playnewworld Nobody is upset about an update. The issue is their unwillingness to pause wars while they sort some bugs out. Territory is end game and massive war impacting bugs
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MVG_Hells
(@MVG_Hells) reported
@Gothalion @playnewworld Looks at them literally doing emergency maintenance to fix one of the new bugs...
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Anthony
(@TheAntt_) reported
Can we please have a fix ASAP on players not receiving gold when they sold items on the trading post while offline? Missing 5k+ worth of coin right now @playnewworld
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NadeCook
(@TTVNadeCook) reported
@playnewworld Alexa, why won't Amazon give me a refund for this broken ****?
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David
(@ConservativeRK) reported
@playnewworld This life staff 'fix' has seriously affected end-game PVE content. Healers: 1) Now have to be IN FRONT OF THE BOSS to try to pass light attacks through the tank for that essential healing between cooldowns and 2) We cannot and have never been able to predict where DPSers are
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Ash4u
(@artishod4) reported
@Psyf3 @playnewworld buy a brain mate brand new game if there is bugg and prob they will fix it, better fix your >>> while they fix New world.
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palmadelic
(@realpalmadelic) reported
@playnewworld hey, play test your game kinda maybe sometimes? Your game is so broken
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Skurbz
(@Skurbbz) reported
@playnewworld Can you guys fix Malevolence… this has been a topic for quite some time now and it’s getting to the point where it seriously looks like you guys don’t care. This is a beautiful endgame area going to waste … Shame
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xJAMTASTICx
(@xJamtasticxtv) reported
@playnewworld how do you make a patch addressing all the wrong things in the game and instead of fixing all of them. You make them worse lmao. Holy. Wars are more broken statues got worse. Core game is amazing. Mechanics HOLY lol.
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David
(@ConservativeRK) reported
@playnewworld This life staff 'fix' has seriously affected end-game PVE content. Healers: 1) Now have to be IN FRONT OF THE BOSS to try to pass light attacks through the tank for that essential healing between cooldowns and 2) We cannot and have never been able to predict where DPSers are goin
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Patrick birrer
(@mwoPB) reported
@playnewworld you Say 15min , now we have 45min Downtime ...waht is the realy Downtime ? why is each of your times just wrong? and why are the translation errors in the armor / weapons still in the game ... finally fix that! and not this exploit used by a minority
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David
(@ConservativeRK) reported
@playnewworld This life staff 'fix' has seriously affected end-game PVE content. Healers: 1) Now have to be IN FRONT OF THE BOSS to try to pass light attacks through the tank for that essential healing between cooldowns and 2) We cannot and have never been able to predict where DPSers are