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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Glitches |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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David
(@wonkeysmoker) reported
@kfransan @playnewworld the concept of full did not exist6 hours ago. this is just a way to control how many can continue to join a server, does full mean 0 people can join, is full the highest current pop? after the horse has bolted. everyone knew pop was an issue.
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FeralForlorn
(@FelixZander1996) reported
@LemmyBravo @playnewworld "your not allowed to go get dinner or go to the bathroom without having to sit in a queue for hours" totally not idiotic. we have a afk timer already and its on amazons stupid 2k limit and server bound character laws that is the issue not the afkers
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KDsBurner
(@KDsBurner7) reported
@playnewworld @LemmyBravo If you fix the wait times you'll solve the afk issue
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aaron❄️
(@siimplyaaron) reported
@playnewworld downloaded the update, by the way. not the game. i’ve been playing since tuesday with no problems until after the update yesterday
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Scorpious_Aleck
(@ScorpioAleck) reported
@playnewworld How about implementing a fix for not being able to enter Amrine Expedition
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Marcel V Martins
(@MarcelvMartins) reported
@playnewworld Ok ...today i've got DC'ed from a server (server crash) and when the game auto-reconected me, i was on the final of the queue thats NOT FAIR...if THE GAME DC me, why would u throw me at the end of the line? cmon, fix this if a player dc he has "10 minutes" to reconect w/o lines
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somefoka
(@somefoka) reported
@playnewworld can you implement a feature to lock connection for a few minutes if game crashes or player exit to clean memory? I got a crash and now i have to await queue again....
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Joshua Fernandez
(@AsianGirafffe) reported
@playnewworld Gotta ******* love it "Lag Detected Not authorized to continue playing" and get kicked while in the middle of the Starstone Expedition after waiting an hour to find people to run it. Then connect back into a 1263 player queue.
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Alrithin
(@Alrithin) reported
@playnewworld @MitchMalaby You'd think there would be a moment of grace for people to login if their in-game just froze
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aaron❄️
(@siimplyaaron) reported
@playnewworld ever since i downloaded this yesterday, i’ve been having unplayable stuttering, not only in game, but also in the menu. not complaining or anything, just letting you know because i don’t believe it has anything to do with my end. i’ve seen others have this problem too.
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Ethan Price
(@Paradox_EP) reported
@theonlyshawnobi @playnewworld Weird can't enjoy the game when I get lag detected bug and have to relog lol. Or when I can't find iron or half my other tracking on compass so I have to relog but don't know what queue is at the time. Clearly ur tweeting and not enjoying the game as well huh?
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Kronos/DeeZNuTs
(@DeeZNuTs_Qc) reported
almost 4 hrs to login, fix your god damn server. #Thanks @playnewworld #playnewworld
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Advil ♻️📈♦️
(@LilAdvill) reported
@playnewworld Who cares just fix the damn part where i keep getting kicked out of queue
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Luka Doncic Burner❼
(@Lukastepback3) reported
@nick60073501 @playnewworld Dawg thats a bad GPU issue, not a really good games issue. If your GPU bricked playing New World, then they did you a favor. You needed to replace that POS anyways.
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Chris Dementia
(@ChrisDementia) reported
@DrakonmanTheFox @nick60073501 @playnewworld Series of events which led to the EVGA cards were due to solder issues. MULTIPLE other cards have failed currently more so Gigabyte cards this go around. This isn't just an EVGA issue.
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Coleman
(@MJColeman_3394) reported
@playnewworld @LemmyBravo This was a major issue in the beta to avoid queue times. Either reduce the queue times, or track player movement.
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Kal2k
(@WoodyJJ74) reported
@playnewworld Nothing worse than sitting 1 hour and 25 minutes in a Que, just to get down to #1 position and it error out and kicks you back to #966. I'm done with this game. Not even worth the headache.
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Ethan Price
(@Paradox_EP) reported
New World "lag detected" "not authorized to keep playing" error. Sick. 2nd lag detected error today. Sent to queue. Sick @playnewworld
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David Coulson
(@ItzDoodles) reported
@Natalie7802 @playnewworld That's a good point tbh, never thought about that. Maybe could be an option if you're not part of a company. I don't really care what they do to fix it, as long as they do lol I just want to play this damn game without waiting 2 hours to queue or AFK exploiting
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capi
(@eveworlds) reported
@playnewworld I don't know if it is a problem of the server itself, or of the enemy itself. I would tell you the server but I don't know it by heart, you can look at my character: capi I would say it's my connection problem, but it happens to all of us in the group when we log in.
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Daniel
(@Deathleecher87) reported
@playnewworld Tbh the game is super stressful to play. You have to stay online to Play the game. If you choose to go grocery shopping, your doomed to a queue for 3-6h. So you always have to think about every move you do. Fix the server queue. The locking of servers are great. But to late
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SWE_Motorizer
(@SWE_Motorizer) reported
@playnewworld The Lag Detected is insanity! Seriously!
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Summer
(@deceptacon2010) reported
@playnewworld the option in game to connect my twitch for when i stream is gone, and the on off button in settings for twitch keeps setting itself to off how do i fix this for my stream tonight?
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SungJinWoo
(@SoloLevelerWoo) reported
@playnewworld Adding some sort of Crash log in protection needs to seriously be considered. Numerous people are having their games crash and then being kicked back into a queue.
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Deezlar
(@escape1979uk) reported
@Danumis_ @playnewworld Yeah EVGA did. Mine wasn't one of those. Unless all AIB manufacturers used the same house with the same shoddy soldering, this isn't that. The game is broke... I burn tested my card then played Cyberpunk for 130 hours with everything maxed. New World is the issue.
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Onepeg
(@OnepegMG) reported
Hey @playnewworld, I know you guys have a lot on your plate, but for people that crash, holding their spot on the server for like… 3 minutes would be huge for people that already waited forever to get onto the server to play. Also the guys weighing down their W keys afk… help?
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Big Jon
(@DieselMethod) reported
@playnewworld Just a suggestion. It would be well received if you implemented some sort of disconnect recovery. I cannot be the only person to sit in a queue for 2 hours only to disconnect after 20 minutes then have to sit in the queue again. My ISP is garbage, d/cs happen often.
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WoW.Cyrix
(@CyrixWow) reported
@escape1979uk @Danumis_ @playnewworld A scummy manufacturer not taking responsibility for their defective product isn't New World's fault.. Its a hardware issue, nothing New World can do about it.
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Shane Gadsby
(@shanegadsby) reported
@playnewworld is a little bullshit that ppl can wait 6+hrs in a que waiting to play to log on bugged unable to do anything and when they try to relog to fix it get another 8+hr que @playnewworld
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oWhiteops
(@oWhiteops) reported
@ColbyWi22808645 @St3v3w4it3 @playnewworld See, if only it was that easy they would have done that. There is clearly something holding them back. Some kind of limitation somewhere. Game engine, or source code, or FPS issues or something.