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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Stereotype Steve
(@Stereotyp_Steve) reported
@playnewworld Got a Gold 3 but am tired of the lag detected that has kicked us from 3 Mutated Laz runs and lose out on the time bonus because the timer drops after it happens. Would be great if you fixed this ****. Tired of all of the infrastructure/server issues that should not be happening
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jwhite
(@LotusPodTattoo) reported
@playnewworld Well let’s see several orbs I’ve ran I’ve gotten lag detected which cause a team wipe several times in turn wasting my orb…sooo much fun!!
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Marcus
(@MarcusMMALV) reported
Words can't properly describe how inept the @playnewworld developers must be. How can you continually **** up every single thing you attempt to fix, all while breaking even more **** with the multiple daily patches needed? Inexcusable from a company of this scope. #NewWorld
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JonTheBoat
(@JonTheBoat) reported
@playnewworld does the dev team actually know what players want? Scroll through one page on your forums and you can see what the problems are stop ignoring them and focusing on pve filler content. Add arenas, make a late game forced pvp zone with high tier mats and no faction in that zone.
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Tyler Skinner
(@skinntyl) reported
@playnewworld Terrible! Fix your servers and maybe we will enjoy them! Nothing like getting lagged detected on an M8 causing all of us to die.
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🍦🥶
(@ibetyouarewrong) reported
@playnewworld “Lag Detected”
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IamLife
(@RealLLxfe) reported
@playnewworld Please stop locking us out of dungeons. We want to run dungeons, as that’s literally the only thing to do end game. This is going to be destiny 2 all of over again. Login, do cool downs, and dungeon, then log out until the next day
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Lutharr101
(@Lutharr101) reported
@NotXilent @playnewworld I would but a glitch stole it all
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KAHN Slayer92
(@KAHN_Slayer92) reported
@playnewworld This is a problem. Legendary equipment obtained through farming is like a symbol of luck, but you are overlooking this part. Legendary items must be disassembled to obtain Umbral Shard, or to obtain materials for crafting legendary items, you must take measures.
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Aspect
(@Apex_Griz) reported
@DamnG5XD @playnewworld That has nothing to do with it. Notice how they made them more accessible so now it's cheaper? It's an AGS problem not a server problem you pleb. It'll change, not sure when but it will and you'll be like "wow that guy was right".
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Jedi 71
(@JediSeventyOne) reported
@Krltplps @playnewworld Whoever mans the twitter is not the one that makes the decisions. What we can do is keep the problems in constant conversation so they know what the player base is concerned about.
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WheresMyTalkingFrog
(@WMT_Frog_Gaming) reported
@playnewworld But both of those things backfired, whatever the reasoning was. The PVE is boring and it doesn't do anything for the PVPers. I do both and I'm dissatisfied. Simple bug fixes like noti spam. movement bug. ig lag. weapon balancing. bots. all things you've heard before.
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Tom
(@tahmiboy) reported
@playnewworld Please fix Topaz Gyp Attunement time... one hour is NOT enough. The most stressful hour of my day... literally 1/50 drop a topaz and 1 hour just is not enough
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Dalaaji_R
(@Dalaaji_R) reported
@playnewworld Complete a Level 4, but can't do another since it is LOCKED. Having to back-track to get the levels unlocked to move forward is deflating. Completing level 3 on Gold and not having it unlocked as well sucks. Challenge is nice, but fix the system.
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3BeersLater
(@TreBeersLater) reported
@playnewworld It's challenge to login everyday as it's more of a job than a game with all these boring updates. So much for a PvP focused game
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🚨G5| F.A.F.O🚨
(@DamnG5XD) reported
@Apex_Griz @playnewworld You can’t make a broad claim and only mention one MMO….that’s the problem with what you said
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iShi
(@ishigure_7) reported
@playnewworld I just wish they solved my problem with the rod of azoth quests, waiting until today to give me a solution and nothing...
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some individual
(@some_individual) reported
@playnewworld Fix ice gauntlet and nerf icespike
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JOE 🦅
(@Jersey9986) reported
@playnewworld @GpSark The issue is you’re not giving the players what they want. That’s why many people stopped playing
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Joe Risk
(@NotXilent) reported
@ImAndySmith @playnewworld So you get the point of it then. To give us something to do while they fix bugs then work on more new content. It wasn’t meant to be the hardest thing ever, it’s content to get people through the next month of bug fixes before they release more new stuff.
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James Wilkinson
(@jameserwilk) reported
@playnewworld what’s going on with Eden the server keeps lagging and you’ve restarted it like 10 times in the last week.
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WheresMyTalkingFrog
(@WMT_Frog_Gaming) reported
@playnewworld I'm no expert analysis lead or anything, but I'd wager if the February patch doesn't deliver, and I'm praying it does, that it's going to be hard to keep things together. It may crash so hard you'll have to let servers die over time to do one big server merge, or multi merge
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Furious Pierre
(@FuriousPierre) reported
@playnewworld Didn't get a chance to login. Tried over the weekend but everyone wasn't on the t1 level. So I sat there lfg then logged off.. good times
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good kid
(@23maalf) reported
@playnewworld Yes. Now imo we need: 1. more server mergers/transfer keys (most SA servers still dead); 2. more PVP faction missions; 3. checks and balances for companies, so they won't break a server (some servers are beyond fix at this point).
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Durka
(@notDurka) reported
@playnewworld I’m nearly 2,000 hours in and I’m still searching for fun. You guys bombed your game bad. FIX THE BUGS THAT HAVE BEEN THERE SINCE DAY 1 !!!
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Jordan King
(@Jordan4king) reported
@playnewworld Stop the gate keeping. Make the game more accessible to play and fix the economy y’all for some reason designed to fail.
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JohnnyNovember
(@NovemberJohnny) reported
@playnewworld please fix the war board bugs for invasions please.. having people double signing up and not pulling people in properly due to having multiple sign ups by same players. and being removed from warboards after signing up the day prior is frustrating
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CaptSavagery
(@CaptainSavager2) reported
@playnewworld I wish y'all would just fix sh*t. after 1500 hours, imma go do something else for awhile.
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jade
(@jadesworld2021) reported
@playnewworld @JediSeventyOne While yall find a balance your loosing all your players I've never seen the servers so dead. And I'm about to join those ranks soon if you guys don't start listening to the players. Consider the new players yall nerfed xp taxes are outrageous and bots are still a problem
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Æsir Balder
(@DonBalder) reported
@playnewworld Please, fix the mission of Lazarus. I canta complete it!