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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Bartolove
(@bartolove_) reported
@playnewworld how to fix fishing pole bug?
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Richard Thomas
(@Richard0981) reported
@playnewworld Over 6 hours 30 minutes of queuing, just got to below 100 in the queue and "Connection Error, failed to logon", back to 3776th in the queue! Are you serious!?
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Modo Gaming
(@Modogaming_On) reported
Six hours waiting for enter in @playnewworld and when I was 400 people left, the game cick me out again. So sad, so angry... It's not a game if you can't play it @amazongames I´m a official content creator who can't do any content of the game. Please fix it
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Donna Kay
(@intoxicnt) reported
Please @playnewworld, I’m begging you to do something about the disconnects in queue. I’ve spent 9 hours today to be booted from queue after getting halfway through every time. Please increase player caps and fix the queues.
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Hadi
(@BigHadz) reported
@playnewworld literally been in queue all day dropped down to 600 oh wait game error code requeued 9k ! oh finally dropped down to 1200 oh wait error code now requeued im now 5k !!! 😡😡😡😡
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SuitAndThigh
(@DerrickChalmers) reported
@playnewworld how have you all not fixed spawn rates?? I have to wait 2 hours to hunt a sheep? Why did you even delay your game a month if you won’t fix the problems
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ScotchDøktoor
(@DocScotch) reported
@Uncivil_PUBG @playnewworld This is why I always wait a few weeks before playing a hyped new release MMO, they always under estimate the bugs and server loads leading to a bunch of problems
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Josh Umbenhower
(@UmbenhowerJosh) reported
@playnewworld got to play for a little bit today. from the looks of it, I don't think ill ever get back onto my server. the game will die quickly if they don't fix it.
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DEFIANCE
(@DefianceCompany) reported
@playnewworld can we please add d/c protection, It's beyond punishing to get an error mid queue or do d/c and get sent all the way to the back of the line🙁
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Gabriel Palheta Athayde Monteiro
(@gpamonteiro) reported
@playnewworld hey, I wait hours in the queue after a disconnect on the sa Atlantes server and when there's 100 more in the queue I accidentally press on esc and leave the queue, another 5 hours of waiting probably
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castlebaarr
(@castlebaarr) reported
@playnewworld Why tweet if you know no one can even get in ? This queue is so cringe rn better fix this **** or we staying on FF 14
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Norish
(@norishtw) reported
@playnewworld I couldn't play the whole day, queuing all day just to get an error message or a message saying to many requests, just increase the cap size, I have been quing 4 hours to get a to many connections request message like... I'm hyped still...
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That guy
(@VikingMachine) reported
@playnewworld Don’t you guys host Twitch and Netflix?? Didn’t you have multiple Betas? This shouldn’t be an issue!!!
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Atticuss
(@atticussDK) reported
@playnewworld anyone else getting “lag detected” then getting booted within 5 minutes of getting into a server really frustrating
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castlebaarr
(@castlebaarr) reported
Hey @playnewworld, Why tweet about the launch if no one can even get in to your game? This queue is so cringe! Better fix your servers or we are sticking with FF 14...You guys can afford to fly to outer space but can't afford video game servers on the ground. Yikes!
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Donny
(@grappler1521) reported
@playnewworld fix the the damn wait times
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🕹️ Just Elf 🎮
(@Psychotic_Elf) reported
Update: I just waited in another queue for a different server for almost 2 hours and got the same connection error at 1 remaining... @playnewworld you really need to fix this
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Alvaro
(@Ikilly0) reported
@KrispyMcGrizzly @playnewworld Sound's like you don't see a problem in this, which is deppressing tbh and says a lot about the MMO community standards.
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Frostykitty
(@FrostykittyWoW) reported
@playnewworld @ochapeieiro This is 100% a bug and not people cheating. I couldn't take damage from mobs last night unless they attacked with an aoe, direct damage just wasnt applying. I think it was a lag issue.
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PrimeRib_94TTV
(@RibTtv) reported
@playnewworld imagine you buy a game, you know, with money.... and the company happily accepts said money, and then BAM you paid for something you cant use? like listen this isnt walmart lay-away. i gave you money so? wheres the service i paid for? oh thats right its in a queue 12000th in line
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Kye johnson
(@Kyejohnson13) reported
@playnewworld Need to fix people being thrown out of queues, it's a huge problem that I can't even sit in your 5+ hour queues let alone get through them to the game
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The Specialist
(@m4carbine_m203) reported
i love the freaking queue times for @playnewworld day 1 launch and waiting over 20 mins plus to load into a game that had the same issue in beta... Not really impressed... Thanks
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TgJetty
(@TgJetty) reported
@playnewworld Any update on when this issue will be fixed? Been waiting damn near 3 hours in a que of just over 2k people just to play that’s kind of ridiculous..
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Jore
(@Joreftw) reported
i would LOVE to hear what @playnewworld has to say about this problem, it pissed me off and there is no files on steam anywhere, but i do have played all day today... Forced to reinstall the game :'(
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Jore
(@Joreftw) reported
hey @playnewworld i was just playing the game for 12 hours, game crashed and i have to reinstall the game, that's not good man.... is there a problem anywhere???
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DharkAgent
(@AgentDhark) reported
@emdk @TerrifyTTV @playnewworld Seriously just uninstall and get a refund. If this is happening on day 1....there's a serious problem. This game is dead on arrival. Go play WOW or something similar. At least they know how to develop a game.
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محمد mohammed
(@mohamme52655359) reported
@playnewworld In short, you are lying, you said you were going to fix the beta problems and you didn't, and you knew the number of players and you didn't provide enough servers
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Ozzy
(@OzzyGG) reported
@n0ted @playnewworld No, it was a error of the factory of the 3090 but new world had the fps illimited in the lobby and that made the 3090 go brrrrrr 🥵🥵
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Ksiaze_Iktorn
(@Ksiaze_Iktorn_) reported
@Gucio_lol @playnewworld hello we're checking this case but we need your credit card to fix this quicker
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FrexieFrex
(@FrexieFrex) reported
@playnewworld 13 hours in que just to get in and play for 30 minutes and then get booted out. Thanks... Fix your damn servers, more servers isn't going to solve the issue, people are already playing with their friends/companies.