New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 10/17/2025 12:00

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Online Play (50%)

    Online Play (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Game Crash (25%)

    Game Crash (25%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceLa Broque Game Crash
United StatesSeattle Sign in
GermanyAhnatal Online Play
ItalyBologna Online Play
ArgentinaRosario Online Play
SwitzerlandBern Sign in
Map Full Outage Map

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • fhonax002 Thomas Preston (@fhonax002) reported

    @playnewworld This doesn't work, have been in an hour long queue from 2k down to 1k, got this error, when it finally showed the waiting box I was at 2609. What the actual hell

  • dennan98 Dennis Rönn (@dennan98) reported

    @playnewworld I'd mention after the error I sent, pressing okay leaves me with no character showing up for 25 seconds, then my character is showing for exactly one minute, and the same error popup shows. Are you telling me I'm still in the queue and have to press this every minute till I'm in?

  • BristolSteve4 Bristol Steve (@BristolSteve4) reported

    @playnewworld The problem is the 10,000 char you have allowed on existing servers.

  • hl3nowpls Gadzooks (@hl3nowpls) reported

    @playnewworld You messed up. What a joke you are. Can't even provide a proper service.

  • MichaelBarbourx Michael Barbour (@MichaelBarbourx) reported

    @BJCrossland @MalibuDill @playnewworld Thats not working now, just refreshes by itself and your characters disapear. Forces you to the back of the line

  • Lazyyf0x Becky (@Lazyyf0x) reported

    @playnewworld It's been multiple days with the same issue of having queues disconnect with errors then completely resetting, I was just on 808 now I am back to 3400 after 3 hours of queueing?! PLEASE address the ongoing repetitive issue!

  • SKYNYRD96176239 SKYNYRD (@SKYNYRD96176239) reported

    @madmidder @JimmieSan_001 @playnewworld I was on a full server in the beta and never crashed once and did not have any problems at all with insane lags. You must have just been on a ****** up server. The only problem I had in the beta was a sound bug which was ez to fix.

  • craigferg1969 Craig Ferguson (@craigferg1969) reported

    @playnewworld You morons need to sort this **** out. Went from 45 in queue to an error and now 2506...**** game

  • IBayllo Bayllo (@IBayllo) reported

    @playnewworld Ive saidnitbonce and ill say it again adding free character transfer for the next few months will solve every problem now we have lots of servers to choose from, people wont leave servers because alot of progress has already been made, give players a reason to move servers

  • julyan_melzer Julyan Melzer (@julyan_melzer) reported

    @playnewworld I now keep getting errors that tell me "connection to the login server failed" or sth like that. And I don't get back in my old queue position. From 1700 down to 11 and now I'm back at 2,380

  • JackBurgyy JJB (@JackBurgyy) reported

    @playnewworld I had the issue. It kicked me from 1500 back to 2500. Now I can't even join the queue that my characters in. You've put a notice saying we can join other EU servers... with a different character or can we transfer?

  • o_voxen oVoxen (@o_voxen) reported

    Why do i keep getting error after error after error saying too many log in attempts Could you be so kind and let me know thanks @playnewworld

  • irakli_Zz irakli ebralidze (@irakli_Zz) reported

    @playnewworld **** you for disconnecting me out of 3k + que when i was at 800ppl left and now im back at 3k+ ******* fix ur ****** servers so that at least when we get a dc we dont lose our que spot for at least 2 minutes u incompetent *****

  • kirbe4yaa Kirsty Nicholas (@kirbe4yaa) reported

    @playnewworld Nope....I waited hours and then got the error message just to be put back further in the queue.

  • LadyDidi93 Didi♥️ (@LadyDidi93) reported

    @playnewworld Now I get an error every time I want to enter. Friends playing and I here waiting. It's unfair to everyone

  • BruceLeenus Linus (@BruceLeenus) reported

    @playnewworld Was in queue for well over an hour and this fix worked 4 times, then when I was down to pos 400ish I got kicked from queue completly and it stopped working. Time to go sleep until late night and finally play then.

  • inwils 🤓 Inwils 🎲👨‍💻🎮 (@inwils) reported

    Stupid Game! @playnewworld I waited in a queue from 1585 to 11, it then gave me an error and returned me to 3096 Worse purchase of my whole life!!!!!!!!!!!!!

  • SWise261 SamWise261 (@SWise261) reported

    @playnewworld 10hours I've been trying to get into world and keep getting error and put to the back of the queue. the game is literally unplayable #NewWorldMMO #newworld #amazongames

  • LogenFelxoni Logen Felxon (@LogenFelxoni) reported

    @playnewworld Also, you're probably sick of this particular type of feedback. But the errors that actually just throw you out of the queue (failed to join queue) is basically like a kick to the groin. I have several people in my company having waited 4-5 hours just to get that one. It sucks.

  • BijlstraHQ BijlstraHQ (@BijlstraHQ) reported

    @KojiroSilva @playnewworld If you click away the error message and wait, you get put at your previous position in the queue if you just wait a few minutes. (Don't click play, just wait)

  • SKYNYRD96176239 SKYNYRD (@SKYNYRD96176239) reported

    @madmidder @JimmieSan_001 @playnewworld I had not problem in the beta when it was a 6k player cap. I had 1 bug that was somewhat annoying and thats it.

  • F2force W (@F2force) reported

    @playnewworld whats the point of having a que when u get 100 errors and have to start all over again -_-

  • uuHelloGoodNite Dave Smallman (@uuHelloGoodNite) reported

    @playnewworld I started a new server yesterday and already its up to a 3k queue. Every time I get into the queue I get the exception error and it kicks me out. I did delete my other character due to the queue times... how is that right...

  • kumajinster Kumajinster (@kumajinster) reported

    @playnewworld i cant even stay in the queue it just gives me a error saying too many requests.

  • just1ce4no1 Justice4no1 (@just1ce4no1) reported

    @playnewworld So I got the game due to the hype and I'm still not able to login and play on a server... what a joke!! AWS should be well able to handle this! not impressed!

  • madmidder midder ツ (@madmidder) reported

    @SKYNYRD96176239 @JimmieSan_001 @playnewworld So if you had no problem, there were not problems at all? Closed beta was ******, way more than this. It was basically unplayable for like 6 days. Nonstop "lag detected". This situation sucks, ngl, but opening more servers helping a lot.

  • NichromeTv NichromeGamesTv (@NichromeTv) reported

    @playnewworld whats up with DCs from log in Que? really? i was down to 1200 now im up 3k in que...FIX ASAP!

  • DragonFir3uk Dragon_Fir3 (@DragonFir3uk) reported

    @playnewworld Nice wait in queue to get into game and get to the front of the queue then get a server error 4th time today 6 hours wasted and dont say try another server i did all 4 times

  • supahotlego this website 4Weird (@supahotlego) reported

    @SoulTv7 @IncredibleJ0ker @playnewworld also around 100 it tends to drop "unable to join queue" error

  • LiosaMGC *°:⋆ LisaMGC ⋆:°* (@LiosaMGC) reported

    @JamesUKBruv @playnewworld i had this error, the eu servers just seem to be screwed rn