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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Jay 🤘🏻😎🤘🏻🇺🇸 #RandomActOfCoolness
(@StrokerAceKid) reported
@playnewworld I thought this would be a cool game . Not just a " Waiting to login" sim game .
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Carto
(@Game_Dev_Carto) reported
@imBronana @OnDeck @playnewworld Honestly, it's doing a good job. The biggest issue is the home network adjustment. I had to disable any sort of power saver options for my wifi router for it to connect. Cities in game can cause crashes, lots going on for shared RAM. Out in the open world tho it's really solid.
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The_Forager
(@The_Forager_) reported
@playnewworld Does this make it so the servers are broken and we can't connect? #brokenservers #bugged
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Ryan ⚔️🧙🏼♂️
(@kneckt_rp) reported
@_Altruristic @playnewworld I walked through it with 0 lag.
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BigPapaJames
(@BiggPapaJames) reported
@playnewworld please open up servers on NA east that have not hit max population, specifically Myrddin. They also have no queue. Trying to play with a group, but could not login earlier due to work and irl.
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Daedric Abyss
(@8lue_Dra6on) reported
Is Delos having issues? @playnewworld #NewWorldMMO
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Jimmy Poulsen
(@JimmyPoulsen1) reported
@playnewworld Please fix Overseer Zane on Gawain and probably also a lot of other servers. There are so many people that cant progress main story because he is bugged.
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TheGreenMan
(@Rust_Shift) reported
@playnewworld Can you fix the balance in the ONE OPR map that exists? Why is one team always the Avengers, and the other can't even figure out how to get through an outpost door? And, why do I always end up on the latter?
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Snuk99
(@snuk99ish) reported
I've had problems streaming @playnewworld using @streamlabs using a #GTX3080, FPS drops in Streamlabs output, not in game. Solution: cap video settings to 60 FPS. On uncapped it was pushing my GPU to 99% load, the game was still running ok but Streamlabs was dropping frames.
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ComicBooksPlus
(@4ColorCrack) reported
@JoeShackleford1 @midder64 @playnewworld If you care you can play with them after the event the servers unlock or play with streamers not doing the event. It's fine only 1 server even has a queue right now. The queue when fresh servers launched was so you didn't have 1-2k ppl in the same small area. No issue now
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FourthKind
(@_Altruristic) reported
@playnewworld Yeah cuz that's level of lag is a good thing
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Luke Doughty
(@Sinnaji) reported
@playnewworld Still one of the oldest problems to deal with. Can't play with my friends on new server because character creation is locked. Happened on original launch too and split us to so many different servers. Needed to solve the higher server capacity issues. =-(
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Smiffles
(@Smiffles) reported
@playnewworld Yo! The Camp upgrade to Tier 2 is bugged and not showing up for a lot of folks again. Any fix?
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DK
(@NoKeyxD) reported
@playnewworld FIx the Heartforge Guardian omg
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Morderon
(@MorderonsGaming) reported
Is the damn login queue busted again? Login 13:00 its 850 queue, coming back 4 hours later its still 850. Wtf are u @playnewworld doing out there guys. Cmn this make me really angry, its 24 hours since launch and i played 0 hours....
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Sedgythurgo
(@Sedgythurgo) reported
@playnewworld FIX OVERSEER ZANE UNLOCK SERVERS Fresh start servers ruined for people with jobs , Suketh locked 9am AEDT 5 hours after launch....
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Kris Keele
(@TriKrisK) reported
@Cowboy_James12 @playnewworld I ran on a 1070ti for a long time with no issues. Just adjust the graphic settings
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razshoots
(@razshoots) reported
@playnewworld diamond gypsum -- pls fix
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kevin hu
(@kevinhu59648398) reported
@playnewworld A number of players have logging in issue, the system says we have internet connection issue.
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Shadow the Innkeep
(@InnkeepShadow) reported
Since @playnewworld has chosen to be difficult today from long queues to being blocked form login with an accusation of suspicious software I know for a fact I do not have (game broke after update bc ofc it did), I'm going back to @GuildWars2 where I have none of these problems.
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ButterIsPro
(@ButterIsPro) reported
@JohnDrye @playnewworld I had this same problem last month lol. What I did was uninstall the game, reinstall and then did a PC restart. That fixed it. Hope it helps!
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Jeebers
(@Jeebeeeers) reported
@playnewworld The Ritual quest broken please fix
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Nora Teresa
(@Noora_Teresa) reported
@playnewworld But now there’s going to be the same issue where the youtubers/streamers take over the servers
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Snuk99
(@snuk99ish) reported
@DaPlayGuy @playnewworld @streamlabs That’s actualy a good idea, even if i resolved the problem maybe this will help other people …
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TheGreenMan
(@Rust_Shift) reported
@playnewworld @primegaming Fix OPR, its trash right now
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Psi
(@undrcvrnormie) reported
@cjhenthorne @KingCrabbicus @playnewworld Which is funny considering I was just playing alongside someone named "Leakn Bussy". I hope they fix this mass banning ****. It's BAD.
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Banzai Badger 💚
(@Bonzai_Badger) reported
@playnewworld Its not worth it when the server lag in the game still has even when the population is low.
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RemState
(@RemexXHD) reported
I see @playnewworld statement of "monitor worlds closely, especially during and right after the rollout phase" has taken the server monitoring approach of a non-existent deity after CI/CD deployed the servers and didn't report an error.
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Aquarian | TA | GG
(@AquarianGG) reported
@playnewworld Loving the fresh start but currently I have to either disable IPv6 (not very secure) or use a VPN just to be able to log onto the game. Fix in the works? I'm sure I'm not the only one.
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Khiosa
(@KhiosaYT) reported
@playnewworld @primegaming I fear the new player experience servers are going to spread the community thin, is that an issue yall are looking at? are there any plans to merge the old servers again?