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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Scaramooch
(@ScaramoochGames) reported
@playnewworld "Fixed an issue where players could respawn as a corpse." - I'm envious of those who had the luxury of experiencing this bug.
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Eh_Vix
(@eh_vix) reported
@DarrinHarris @BulletGoof @playnewworld Yup its bs. Never had this problem with other games. They always do maintenance middle of night for everyone
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Del
(@Delitist_) reported
@darkeagle2140 @playnewworld If you make orbs you'll have no problem getting groups going
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Zurilia
(@_Zurilia) reported
I got a 12 hour shift coming up today and tomorrow... I'd love to login! Lets speed up this maintenance for this baby size patch. Kthxbai @playnewworld
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🅹🅾🅸🅽 🆃🅷🅴 🆁🅴🆂🅸🆂🆃🅰🅽🅲🅴 🇨🇦
(@noiseimplant) reported
@playnewworld You guys better be fixing the Major Corruption Portal bug. This is insanely annoying seeing these glitch out more often than they don't.
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Damian
(@Ghausght) reported
@playnewworld How was reap not in this update? its been broken for over a week. Taking Gravity makes the skill no longer to damage or heal, its literally game breaking. Thanks for this update though. Game has many bad bugs though, feels like beta. Sadge
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JSBaguio
(@JSBaguio) reported
@HermanTremblay @playnewworld Shutting servers down, 5-10 minutes. Take backups, 40-60 minutes, apply patches, 10-15 minutes. Automated testing 30-60 minutes, manual testing 1-2 hours. Put a little buffer in for misc stuff and you quickly get to 5 hours.
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James Henry
(@monolithgraphi1) reported
@darkeagle2140 @playnewworld I stood outside of the entrance for a total of 60 seconds on a low pop server and received a group invite. Don’t see the issue.
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Wasaburashi
(@wasaburashi) reported
@The_Young_Prodi @playnewworld aaah yes why fix the code for everyone when they can just spend another 1500 euros for a graphics card that MIGHT work smart thinking
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NomnomAproved
(@NomNomAproved) reported
@KindToAllKinds @playnewworld hmm i have not noticed that when servers come back up ill take a closer look but just from my 40 hrs playtime i have not had lag probs in towns or anywere
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⚜️⚔️Savag3Calib3r⚔️⚜️
(@savag3calib3r) reported
@gimazaluke @playnewworld @amazongames Mine doesn’t and hasn’t seemed to have an issue yet but I’m not willing to open the game again and gamble with my GPU especially during this shortage only a fool would do that 😩
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Herman Tremblay
(@HermanTremblay) reported
@playnewworld Imagine, if you will, taking 2-3 hours to shut servers down, apply patch that was announced 12 hours ago and then restarting servers. Imagine taking more then 20 mins...
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Chicago_773
(@Chicago__773) reported
Getting launch errors @playnewworld
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GamerSimplistic
(@GamerSimplisti1) reported
@playnewworld When are you gonna fix swimming?
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Danny Harll
(@ReleNtless1gVAL) reported
@NoxieProxie @VexiusxWoW @playnewworld Some people work nights, Some people work from home, either way its still dumb to do the updates during the day and especially during peak times, just do it during the night and the problem is solved instantly.
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Igor Zolotko
(@IgorZolotko) reported
@playnewworld Stop hating developers and their long tech. service. This is the second fix and very fast. Developers, I'm glad that you treat the game this way and fix bugs so often!
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JSBaguio
(@JSBaguio) reported
@luis_filip_oli @playnewworld Because updating servers one after another makes rolling back in case of errors extremely difficult. This is not copying two files on your windows PC, it’s a complex progress.
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Agota
(@k3vflynn) reported
@Rokente @playnewworld What about life staff? I am a full focus life staff user too I don't see any issue that that? #blm not enough? U wanna cry online for #lsm now? Life staff matters?
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ApathyInternational
(@LukahPrime) reported
@BulletGoof @playnewworld If they're updating the server transfer, they probably need all servers down. This game is also 2 weeks old, I'm sure the server mx times will be improved
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Cash
(@Cash07417245) reported
@playnewworld Oh man, a game that has been out for less than a month is taking the servers down to fix parts of the game. Oh no! What am I going to do if I have to play something else or actually eat real food!! Just get over it. Would you rather the fix, or things to stay broken?
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sb
(@sb36849016) reported
@playnewworld plz fix the lvl5 azoth staff cannot close 65 corrupted portal bug.
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StarhawkRanger 💚💙
(@StarhawkRanger) reported
@playnewworld This is not quite fixed, "Fixed an issue where the abandoning event notification could sometimes persist after the player abandoned the event." Sometimes it doesn't show for several hours, but there it is. If you die during one it shows up several hours later as well.
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Connor ಥ_ಥ
(@CNNRLAW) reported
@playnewworld Can you fix that bows dont actually fire arrows on reticle and instead actually fire slightly to the left
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Luděk Otta
(@LudekOtta) reported
@playnewworld jesus 5 hours down for a pitty 180mb update..what a pathetic studio..every other thing is broken in the game, i dont get the hype..game is poor
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realHorst
(@realHorst2) reported
@mistermfmike @ErisRavyn @playnewworld "Hey, what about issue X?" "Hey, how about you just stop caring about issue X?
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pAreus
(@PPAREUS) reported
@bestsniper20k @playnewworld that's exactly what i'm criticizing it's an issue! You shouldn't need more iron ores to craft an orichalcum ingot than the orichalcum ores. That would only make iron more valuable. Hence it's not worth it at all to reach level 175 gathering when u can buy starmetal for 0.01g
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Dark Mallard
(@dark_mallard) reported
@wasaburashi @The_Young_Prodi @playnewworld Limit the power draw. Yes they need to fix the code, but in the meantime sacrifice some FPS to save the card.
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ApathyInternational
(@LukahPrime) reported
@playnewworld If they're updating the server transfer, they probably need all servers down. This game is also 2 weeks old, I'm sure the server mx times will be improved
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JSBaguio
(@JSBaguio) reported
@orniallt @playnewworld And why exactly? Doing it Region dependent makes absolutely no sense in terms of infrastructure and quality assurance. Not to mention error cases where they have to roll back changes.
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MustangScotty
(@MustangScottyGG) reported
@elimeretv @playnewworld ques was scuffed is you had people from wrong regions joining which overwhelmed regions if the game launched every region at same time ques would of been fine it's the only mistake they made having impatient people that can't wait isn't there problem