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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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New World creator 123
(@pepper_Hot123) reported
@SmashleyTwitch @playnewworld What is the login limit for the server? Above what number will there be a waiting list of people? Please let me know the exact number. You guys said more than a thousand, or thousands, don't use such dumb expressions.
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Peppone
(@Peppone_Tv) reported
@delima_hc @playnewworld People complain everytime . You'll be happy when you'll login and don't wait 1hour for playing . And remember all the servers of the same "mother server" are "mergeable" .
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Michael Simonson
(@Anthrage) reported
@playnewworld @SKYNYRD96176239 176 servers, 1000 per server...best-guess expect 300-500k concurrent players, unless "over 1000" is a needlessly vague way of expressing 2k or 3k, we are going to have a serious problem. I was banking on NW not having these kinds of issues, that we have experienced in other MMOs.
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SABER #NWcreator
(@ItsSABER_) reported
@WillHenryScott @playnewworld Its game infrastructure there is not really a way to avoid server problems with a global launch. game infrastructure is a different beast.
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Baron Lio, (Julio)
(@Karlov) reported
@SerMedieval @playnewworld I have a horrible problem of picking the same class in every game. :| please...Im trying to stay away from paladinin'. (ill probably watch this later though and really wanna do it)
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New World creator 123
(@pepper_Hot123) reported
@playnewworld What is the login limit for the server? Above what number will there be a waiting list of people? Please let me know the exact number. You guys said more than a thousand, or thousands, don't use such dumb expressions.
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RG || Stuno
(@StunoGaming) reported
@playnewworld Can we fix these times?
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theSINGLOT
(@theSINGLOT) reported
@playnewworld Do you know if those of us who have reserved the game on amazon will also enjoy this advantage, or will we have to wait all day on the 28th to receive the key by mail? We already had problems with the Alpha.
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chris .proxy.
(@proxyishere) reported
So @playnewworld genuinely broke my graphics card :/ When I played the closed beta, something I've never seen happened before. Not only did the game crash, my entire graphics card did. The screen flashed a few times and I got a message about drivers failing or something? (1/2)
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New World creator 123
(@pepper_Hot123) reported
@playnewworld What is the login limit for the server? Above what number will there be a waiting list of people? Please let me know the exact number. You guys said more than a thousand, or thousands, don't use such dumb expressions.
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Ralph Js
(@K4mi_R) reported
@Reik3r @studingo @playnewworld "The Practice" was done in closed and open beta already. The only Server that will have huge problems is EU
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Gregor
(@Deasy08) reported
@xNetwalker @playnewworld N/m, it’s just not working on my pc for some reason lol
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Crewzie
(@gaming_crews) reported
@playnewworld This is going to blow up in their faces. Everyone is going to storm the eu servers to get in early and crash them. Opening at the same time for everyone would be the only was to prevent this.
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DODO
(@DODO1992PL) reported
@playnewworld Nah, probably server issues at the start (typical). Its safer to assume that I will play few days after :P
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ilter ates
(@ilterates) reported
@NormativeNomad @thefrnchs10 @playnewworld Same could be said to you? There is either an issue with the way they did times on this graphic or all time-zones are coming up on different times.
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John Gager
(@uru_ashtar) reported
@playnewworld So you haven't released much information on how this will roll out. As a Amazon pre-order, will I get a game code via email, or will I need to login to my Amazon account to get the code, ????
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Phill Kelly
(@Pretorax) reported
@playnewworld This is laughably poorly concieved. It takes a 5 minute glance at this launch strategy to see the pitfalls. Can you elaborate on the decision to make EU players compete in a login queue with US players wanting to play early?
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Spookial
(@BackHandjack1) reported
@SheepDenTV @playnewworld I had to deal with a guy talking **** to me bc I couldn’t kill him. He was well cheating with the infinite Heath glitch but again I used to be a kid but never found pride in cheating like that. Maybe the care package glitch but never that
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Tristan🤪
(@tristanpope) reported
@Sulyce @playnewworld I mean other than the name company concern shouldn’t be an issue. But agree a confirmation that there is no name company concern is important.
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Reiker
(@Reik3r) reported
@studingo @playnewworld Because hardcore MMORPG players have no problem waking up a few hours early to gain a massive advantage - practicing leveling strategies, studying the economy to buy early territories on their home servers, etc.
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csharp
(@seasharpest) reported
@playnewworld Can you guys let us know if player names and company names are unique to the region, world set, or the entire game? This slow rollout is going to cause issues if the names are unique across the board.
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Xanekus
(@Xanekus) reported
@playnewworld I really love the Golden Rage armor set but there is bad gold clipping through the cloak on the middle back-left. Can you folks fix this pls? love yas!
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New World creator 123
(@pepper_Hot123) reported
@towelthetank @playnewworld What is the login limit for the server? Above what number will there be a waiting list of people? Please let me know the exact number. You guys said more than a thousand, or thousands, don't use such dumb expressions.
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Du'morte
(@Dumorte) reported
@playnewworld Does this mean character and company names are no longer reserved globally? Cause if not this is gonna be a huge problem.
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DgtlShark
(@Zachary36049130) reported
@playnewworld Also unlike the first beta I hope you fixed in game voice group chat cause if that's broken, fattest of Fs
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Frank
(@redbrixeli) reported
@MrPalooza12 @playnewworld Yes normal for when your actually stressing the card, not when in the menue. People are also havine issues with current cards.
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SABER #NWcreator
(@ItsSABER_) reported
@TPaciulli @playnewworld Games launch mid week so they can work on bugs and server issues throughout the week with a full staff
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Voidheim
(@v0idheim) reported
@playnewworld Just so you are aware, no one will give a **** that their server isn't up yet. They will try to login and play on whatever server is up first until their server is up. This will create a lot of heavy queues and worsen the experience for everyone.
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Spankin Gaming
(@SpankinGaming) reported
@RayD13166134 @Ging3rBomb @playnewworld For 85% of the country the east servers will be better. Chicago has sooooo much fiber and redundancy that if a fiber line breaks or traffic is congested, it's a much easier fix then if a line in LA breaks. If your west of the mountains, then west is prolly a better bet.
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Rodrigo Fonseca Yamaoto Yoshida
(@RodrigoYamaoto) reported
I have a question @playnewworld , will be possible to change the server? Because i current live in Brazil, but in the end of these year i'll go to Portugal, idon't know wich server i should pick, Europe or South America. Will i have problems with ping if i play in Brazil servers?