New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/18/2025 02:30

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • vtr4mst VTr4mst (@vtr4mst) reported

    @RaimaForAll @playnewworld downtime today for fix bugs? in same hour like other days 👀

  • RAYMONDBRACKEN RAYMOND BRACKEN (@RAYMONDBRACKEN) reported

    @MartinP37132940 @BOLOYOO1 @playnewworld Good shout with the test, only started running it an 1hr and it's found 5 errors on the 5950x so far and still the rest to scan. Is there a way to download the results so I can send to the store I got it from and get a replacement?

  • Fingerlights Fingerlights (@Fingerlights) reported

    @playnewworld Any word on Outpost Rush and the T5 Azoth staff? Would be nice to get some communication, even just an acknowledgement that the issue is being worked on. Thanks.

  • benjyis2 Benjyis2 (@benjyis2) reported

    @playnewworld Can I ask if this is a bug.. But when the fps is capped to 60 fps the FPS climbs in the 90/s fps.. 30 fps and it climbs into the 40/s.. I`m wondering if this bug was causing issues in the 2000-3000 - nvidia cards? So the limit isnt working so it being uncapped?.. 🤨

  • xXJustaGuyXx1 dennis gonsior (@xXJustaGuyXx1) reported

    @playnewworld i hate ur *** hole ur support is so ******* annoyin i do nothing and get every second day banned fix ur ******* sulpport

  • AkselLeth Aksel Leth (@AkselLeth) reported

    @TheDanishMauro @playnewworld I have the same issue. Can’t log in. Seems it’s not a problem on US servers. What’s going on @playnewworld ??

  • ConstantineX_X Constantine1337 (@ConstantineX_X) reported

    @playnewworld is EU down again? Getting @mm_connerr_rep_timout errors when trying to load char. Cant get on.. Your websites and twitch oddly dont work either

  • Valentino_Bdi 🏳️‍🌈 Valentino 🏳️‍🌈 (@Valentino_Bdi) reported

    Hey @playnewworld the game keeps crashing and a lot of people can't play because of this. Fix it please, I want to hit 60 soon :c

  • kKinali_TV KKINALI_TV (@kKinali_TV) reported

    @playnewworld Servers down? Again? Can't play on EUC.

  • BobSwagget2 Bob Swagget (@BobSwagget2) reported

    @Eboi2303 @playnewworld Lol set your camp down simple fix you can despawns at it

  • mitsuriiguro Mitsuri Kanroji (@mitsuriiguro) reported

    @pr0phie @playnewworld yes this problem!!! my husband is having this problem too and they are still not fixing this problem. it is such a major bug, can't believe they still can't fix this....

  • ph_grck Phillip (@ph_grck) reported

    @playnewworld found a bug: my Tier I Azoth Staff doesn't work anymore and shows up as "not equipped" when I enter a corrupted area even tho it is equipped and not broken. I don't get any prompt when I approach a corrupted portal to close it...please fix this :)

  • KarmA_PsY Dan S. (@KarmA_PsY) reported

    @playnewworld @playnewworld #NewWorld South American servers are crashing and lagging horribly since this last patch, almost unplayable. SA East, sever Ekur. Never got disconnected until today.

  • TheDanishMauro TheDanishMauro (@TheDanishMauro) reported

    @AkselLeth @playnewworld Nope EU have same issue #NewWorld

  • Thebigbang3xl Bang (@Thebigbang3xl) reported

    @playnewworld I’ve been having an issue the last few days with not being able to strike enemies unless it’s a heavy attack. Doesn’t happen to every enemy but some

  • Krethys Krethys (@Krethys) reported

    @playnewworld What about fixing your broken reporting system? I will continue report bombing people I don't like on the server and getting them those fancy 24hr "L"s. We all know reports aren't reviewed manually

  • Rhuess Ruess (@Rhuess) reported

    @playnewworld please fix Gravity Well. I'm sick of only seeing Greataxes and Hatchets to counter the other Greataxes..

  • the_sendh TheSendh (Joey W) (@the_sendh) reported

    @playnewworld STILL BUGGED PLEASE FIX THIS SO I CAN CONTINUE MY QUEST I BEGGGG

  • Richard48062297 Darkstar Magic (@Richard48062297) reported

    @crownchannel @playnewworld mass-report for easy pvp wins, it's effective because these ****** devs refuse to admit it's a problem and have blatantly lied about the report process.

  • jacobseverson7 MuscleNerd (@jacobseverson7) reported

    @playnewworld can you guys please fix the 580 weapon quests?? Several bosses for the last part are bugged. Either instant reset when they move an inch or despawn at 20 percent HP. Making it impossible to finish the quest.

  • TrickyTrident 𝕋𝕣𝕚𝕔𝕜𝕪𝕋𝕣𝕚𝕕𝕖𝕟𝕥 | 𝕄𝕦𝕤𝕚𝕔𝕚𝕒𝕟 (@TrickyTrident) reported

    @playnewworld Rima Bahar Mission Has an issue The Spawn keeps disappearing and causing a reset

  • gladlygunnin gg (@gladlygunnin) reported

    @rockstar1744 @playnewworld My 3060 gets hot but no problem yet. And I’ve never waiting more than 5 min to get in a game idk why everyone is having that issue

  • JackGratton Jack Gratton (@JackGratton) reported

    @Bornforexile5 @playnewworld Has your login message changed?

  • mitsuriiguro Mitsuri Kanroji (@mitsuriiguro) reported

    @playnewworld Hello, please respond, when will you fix the issue of some players that have token caps 25k instead of 50k....? this problem has been going on for so long........

  • ON3ILLTV ON3ILL (@ON3ILLTV) reported

    @TweetGrae @FateFromFiction @playnewworld Simple fix for this would be to add a 30 second timer before PvP is disabled in a safe zone. It would mean a small chance of PvP in towns though. I’d much rather be able to chase people down that are hopping in and out the safe zone

  • theridikTV ridikTV (@theridikTV) reported

    @playnewworld When will there be a team balancing mechanic in the game? Seems like all the servers are dominated by Purple and leaves other factions helpless. Also please fix ice gauntlet spam in wars it’s been exploited to the max

  • tonigonr Antonio G. (@tonigonr) reported

    @playnewworld I have a problem, I don't see any main mission in the game. I am level 33 and my nickname is R4Gnar Lowbruc.

  • PlaneswalkerGam Eas (@PlaneswalkerGam) reported

    Anyone else having ´ots of crashes playing @playnewworld ? Any ideas how to fix? Already capped my fps but didn't help... #NewWorld #MMORPG #MMO

  • aphaeaa phae (@aphaeaa) reported

    .@playnewworld please let us know if there’s a planned fix for the Dynasty dungeon. We have full crashed multiple times or getting kicked!

  • TheFloydMurphy FloydMurphy | New Album | New World MMO (@TheFloydMurphy) reported

    Hey @playnewworld - can’t connect in any way online, in game, or on your forums. Are servers down?