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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Sharpy
(@sharpy009tv) reported
@playnewworld @QwerdyTV I wanted to mock the harvest time of a stone pick axe with "you could probably compose this while waiting for your big iron node to be mine" But honestly, if it wasn't for progress reset after beta theres no issues with it. Honestly has felt like the longest 14 days! I Wanna play
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Richard Morace
(@Morace08) reported
Can’t wait for @playnewworld because @Blizzard_Ent clearly can’t fix their D2 servers… honestly just done with blizzard at this point they are trash.
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Kelryth
(@Kellryth) reported
@playnewworld Ok you know your servers are probably going to crash when Europe starts playing and North America starts logging in to reserve our names? It would have been better to region bind the names instead of having them account bound.
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Traceless
(@Tracelesstv) reported
AWS global outage a day before @playnewworld launch. 🔥 Please no dear baby Jesus.
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Dwight Lee
(@dwight_lee1833) reported
@Inctiz @playnewworld No I have the exact point, worked in IT for a long time, people that know what they are doing, launch on Tuesdays, as far from the weekend as possible without it being Monday. That way it ramps up more slowly, and there is time to fix critical issues before the big time Friday
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Barely Relevant Content
(@ContentBarely) reported
@anniefuchsia @playnewworld I'll roleplay a lumberjack with severe back problems and ask for gold because I can't lumberjack. Because of my back.
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Matheus Novak
(@9khinn) reported
@P4wnyhof @playnewworld pleaseee put this game in any streaming service (gfnow, luna, whatever). Let us with a bad PC to dream a little bit :D
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Loreseeker Sulyce
(@Sulyce) reported
@psk_sych3 @playnewworld Why did servers crash during New World's day-one launch? Campfires... Friggin' campfires...
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dammit2hell
(@dammit2h3ll) reported
@playnewworld I heard there were some issues with the tree chopping mechanics. I am offering my time, free of charge to go into the game early and make sure these issues are taken care of.
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Matheus Novak
(@9khinn) reported
@playnewworld @P4wnyhof @Alienware pleaseee put this game in any streaming service (gfnow, luna, whatever). Let us with a bad PC to dream a little bit :D
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Anubis
(@Anubis9500) reported
@playnewworld Release the game Globally at the same time to avoid the prblems you've created with creation and deletion of characters and the filling up of European servers. Or change the name lock to regional. Fix the problem you created, own it, don't role with it.
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unforgotten
(@unforgottenlive) reported
@playnewworld Hi! I have an issue with my New World Creator profile and when I emailed you about it, you wanted me to sign up for another account instead of helping me change my email. I feel like I've been missing out now on a ton of info, news and codes :(
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Anubis
(@Anubis9500) reported
@ItsSABER_ @playnewworld For me personally, it comes down to this. Why should I have my first play of the game on launch day affected by their miscalculation? They have not attempted to either own their mistake or fix it, which I consider bad form. At any rate, thanks for your comments.
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Anubis
(@Anubis9500) reported
@ItsSABER_ @playnewworld The current launch plan, means American may well end up playing before Europeans as they stay up late to name-grab and test builds while Europeans will either miss out or have to wake up early. This was not a good strategy if it has caused this creation and deleteion issue.
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BRUTAL
(@_Brutal_Gamer) reported
@playnewworld I don’t see an option to pre install the game on steam anyone else have this problem?
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Mike
(@ViperPrism) reported
@Uhtred1234 @playnewworld @Diablo They won't be game breaking bugs. The only thing I see happening is the servers have que time and/or server issues. Game was running a lot better than #D2R
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SABER #NWcreator
(@ItsSABER_) reported
@ckichcal @playnewworld MMOs because it helps with server load and makes taking time out of work easier also help so they can be in office to fix problems which is common for a MMO launch unlike FOS games that usually do not have game breaking bugs on launch
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Julia
(@Julia_CaSsian) reported
@Lokenplays @playnewworld No problem
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SABER #NWcreator
(@ItsSABER_) reported
@Anubis9500 @playnewworld fair enough all opinion I guess as for the second part of your statement though, as much as stress test "help" it is close to impossible to not have server issues due to the initial load all at once this is why almost all major games especially MMOs have initial probs on launch
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SABER #NWcreator
(@ItsSABER_) reported
@Anubis9500 @playnewworld Problem is the choice they made is actually great long term it just has 1 major problem which is the whole name reservation thing in the long term global names allows for global server transferring and staggered launch means less server problems overall
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Bewdu
(@bewdubruh) reported
@playnewworld If we lag out during launch at the server has a que are we stuck back in que or do we have a certain amount of time to log back in?
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DoggoFloof
(@FloofDoggo) reported
@DemocracyIsGone @playnewworld So I don’t know if it is a problem with having multiple computers hooked up to one steam account and it not pulling in properly? Idk I’m just hoping that it isn’t an issue on launch is all.
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LVato
(@LVato31) reported
One more day to login to #NewWorldMMO EU - ASGARD @playnewworld
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jbfreels
(@jbfreels) reported
@playnewworld sorry, my twitter feed seems broken. 2 days before launch and I'm not seeing some more hype posts....
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EyeSeeU
(@EyeSeeU8) reported
.@playnewworld is the 3090 graphics card issue fixed for launch?
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K24Fur
(@K24Fur) reported
@jmichael0213 @playnewworld No problem man 90% of people don’t understand that the game is launching in different countries are different times even if it shows the same date it’s not. It took me an entire day to find out the proper time since they changed it twice but yes Australians get it first
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Politics
(@DemocracyIsGone) reported
@EyeSeeU8 @playnewworld If it’s from EVGA I would cap the frames as they have said there cards have manufacturing issues that is causing the over heating ended up not being a new world problem it can happen in many games sadly
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Welgo
(@Welgo_) reported
Two more days and I’ll be in Aeternum Until then, I’ll just sit in an imaginary character creation screen waiting for my ship to crash land in @playnewworld
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Talha Güler
(@lKostadl) reported
@playnewworld Hello, is there a ban for multi client? Will there be a problem if one of our accounts is purchased via steam and one of our accounts is purchased via amazon?
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Grantis 🌱
(@Grantis_) reported
@playnewworld @QwerdyTV 👏PLEASE👏FIX👏FISHING👏AND👏ADD👏SWIMMING👏BEFORE👏LAUNCH👏