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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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whosnachos
(@whosnachosyt) reported
@playnewworld How about to fix Fullscreen (Ctrl+Enter) nopt able to go Fullmode again!
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REVERY.
(@REVERYXO) reported
@Gothalion @playnewworld 100000%. Wars are a huge issue rn
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CoffeePat
(@PatjevK) reported
@playnewworld any known issues regarding EAC at the moment? Can’t boot up and log on due to untrusted system files. Tried reinstalling, verifying and even reinstall steam. Still no luck 😓
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Michael Stevens aka Flake of Wrath
(@MichaelEStevens) reported
from
Cadillac Leisure Mobile Home Community, Michigan
This @playnewworld glitch is bad. They need emergency fix ASAP. Not good.
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hemligman
(@pluddz) reported
@P_Betar @Gothalion @playnewworld I'm level 47 and having a good times with crafting along the way. I believe that's how many people can play it despite all the bugs and other problems with the game.
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DodgerDog
(@DodgerDogRobb) reported
Please @playnewworld make an official statement acknowledging the lag issues with wars and then a [Notice!] Temporarily Disabling Wars until you can investigate and correct.
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Anonyorb
(@anonyorb) reported
@FreemanNsfw @XJWOLF48X @playnewworld My original post was about computers breaking. Yes but massive memory leak issues can cause computers to break, can leak personal data and can cause more money issues then a single graphics card. Nobody is saying not to replace the card just that AMAZON should fix their game
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Mehmet Can Kaya
(@MehmetC95387987) reported
@Real_DanMan @playnewworld I have a EVGA 1080. Before this game i had a zero problem with my GPU. Now its whining at idle. Cant stand same room with my PC anymore :) But ofc some idiots going to defend this situtation somehow.
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WolfpackKC
(@WolfpackCasey) reported
@playnewworld @amazongames Just had to stop playing due to frustration. Great Cleave is a broken mess. Instantly respawning mobs in high density fort, is not engaging or fun gameplay.
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Thorsten Weitling
(@Weitling_Writes) reported
2/2 I get that the @playnewworld devs are busy. But radio silence when wars are desynced into oblivion by ice and invulnerabilities is rough. At least for me as a player. Say something, please. Anything. Just a "we're looking into the issue" would be enough. Thank you.
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phatlantis
(@phatlantis) reported
@kiill_joytv @shroud @playnewworld it's not the size, its bugs in the way people are playing. They had a LOT of lag-less wars the first few days before all the exploits were found out.
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Ghost Nurf 👻
(@MyNameIsNurf) reported
@Gothalion @playnewworld Does anyone know where they actually communicate ****? I don't see any dev responses on Twitter or Reddit. Tons and tons of people posting issues and I never see any answers or responses to things. They seriously need a community management team for a game this huge.
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Hobbesy 2.0
(@Hobbesdawg) reported
Been waiting well over 1 1/2 weeks for a resolution or even an OFFER of a resolution to my housing issue in @playnewworld and still @amazon has done nothing to answer the tickets I was told to send in and would get a reply within 24 hours. @AmazonHelp Can I get a manager please?
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Michael Dewhurst
(@TheDewyHD) reported
@ReileaBDO @playnewworld The games amazing! The graphics card issue is actually rare and those people had some stupid high max settings running.
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Anamana
(@AnamanaTV) reported
Interesting thoughts on the current economic state of @playnewworld Server currently seeing market crash in sale of resources for instance highest ore is valued 0.10. I think that the application of currency in situations it is burnt (taxes) are causing its value to be higher...
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Mutepanda / Andrew
(@Mutedpanda) reported
@Gothalion @playnewworld Seems to be an issue with games in general… apex legends is having similar issues every. Single. Patch. 😕 People can’t just play a game for the game. Feelsbadman
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Dan S.
(@KarmA_PsY) reported
@playnewworld @playnewworld #NewWorld #NewWorldMMO Regarding crashes, freezes and disconnects for all of us from from south america we managed to play just fine using a VPN. So, since the source of the problem has come up to light, can't you just fix it? Four days without being able to play.
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AveryMoon
(@AveryMoonWolf) reported
@playnewworld please fix arrows going to the left of the crosshair and not the center :(
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Thorsten Weitling
(@Weitling_Writes) reported
2/2 I get that the @playnewworld devs are busy. But radio silence when wars are desynced into oblivion by ice and invulnerabilities is rough. At least for me as a player. Say something, please. Anything. Just a "we're looking into the issue" would be enough. Thank you.
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Mehmet Can Kaya
(@MehmetC95387987) reported
@jchaps89 @Real_DanMan @playnewworld Great Job ?? Literally main mechanics are not working in game. Ice Gauntlet completely bugged frost area not working. Azoth staff 5 not working. Ppl abuse bugs in sieges.Did u see any mmo which is main mechanic is not working ? Stop defend this ****. They lied and they messed up.
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Qrähe (#1 TrashBlade)
(@Qraehe) reported
@shimmervids @playnewworld Saw the same thing being said by the biggest streamers playing it currently. I think the assesment that if they don't it will hurt the game population severly is pretty spot on. That doesn't even address some of the other major issues, like tanked economies less than a month in.
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Anamana
(@AnamanaTV) reported
This race to the bottom is the crash and it's easily fixed. @playnewworld need to implement revenue streams for example NPC trader that buys mats with set price on tier 1+2 items. Until the flow of currency is balance though the spiral down will be game breaking in some ways
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Keep_It_Street_
(@JaYd3nS) reported
@playnewworld what ******** is up with these gauntlet glitches in wars. Why don’t you just deactivate them until you fix ya **** game…
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Shibbey
(@_Shibbey_) reported
@3aljaz3 @ChickenMeChanga @playnewworld Queues were literally only any issues the first few days
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Paul Ring
(@Ringod123) reported
@playnewworld 1 Week your main questline has been broken which stops people being able to complete the main quest and still nothing about it from anyone?! Do you want players to quit and go elsewhere this early into your game?
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Liam
(@Liam_garford) reported
Not holding out any hope due to when I downloaded but had to put a refund request in for @playnewworld I'm not even doing the Wars and the lag is a joke, completely unplayable... and it's not my machine, it can easily handle the game. Shame as it worked fine before they broke it!
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DrippinSouls
(@SolDrip) reported
@playnewworld Fix the staffs next patch. Thank you.
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MonsterScream
(@MonsteredScream) reported
@playnewworld Please fix your game, we just lost our war because people were using an exploit! A whole bunch of them on the opposite side used an exploit that cause the war to lag from the start! Please retweet and like so this gets some notice!!
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Thorsten Weitling
(@Weitling_Writes) reported
2/2 I get that the @playnewworld devs are busy. But radio silence when wars are desynced into oblivion by ice and invulnerabilities is rough. At least for me as a player. Say something, please. Anything. Just a "we're looking into the issue it" would be enough. Thank you.
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CJM
(@CJMackinnon_) reported
Would be good if @playnewworld did keep crashing every time I load it. Played yesterday all night with no issues, today I can’t even load in for 5 mins before my PC shuts down