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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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SaltyGoat
(@SaltyGoat7) reported
@playnewworld Not a major issue but just something that would make things fair.
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Bilal Kinali
(@bilalkinali) reported
@bahiensetiago @playnewworld Well it doesn't really fail, you just click OK and wait, if there's an error.
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Jesse Ruhanen
(@JesseRuhanen) reported
@playnewworld Please fix the queues fast. Theres no way normal people who also works during office hours is able to play your game. Its 2021
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ArimusPantelas
(@renearimus) reported
@playnewworld Yea if I didn't have lag detected and my character wasn't stuck
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Shawn M
(@Shawn_Moorhouse) reported
@playnewworld Does anyone else experience comp freezes every 5 mins or so? The game and my computer will freeze, but the sound still plays. Tried many things to fix this issue.. game is unplayable for me. :(
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G5| Playing New World
(@LikeAGFive_) reported
@WheaT0ast @playnewworld Only issue I see with mobs are bosses/elite bosses that have a slow respawn time
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AesmaTV
(@AesmaTV) reported
@GJfletcher112 @playnewworld well they are allowing server transfers soon so that should hopefully fix the issue
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Norteos
(@RealNorteos) reported
@GuiltySiNz @playnewworld @amazongames Well to be fair i own a Asus RTX 3090 OC and have no issues ?
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🇬🇧 Sleepyjoegaming🖱️Twitch🖱
(@sleepyjoegaming) reported
@playnewworld I disconnected and now I’m back in a queue but I was playing . Is there a fix or every time there’s a internet issue I have to queue for two hours again
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Voltagewindz
(@Voltagewindz) reported
@playnewworld is there anyway you can develop a way to save a spot in que for a short time after a fatal error.... legit just sat in a 500 got in was questing and crashed with fatal error <I reported bug on client> and now I'm in a 605 que again.. Please fix it :(
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DKohn
(@KohnNotCone) reported
@playnewworld My son, had his character changed to another server without him doing it? Has this been an issue? Now he is on a different server than who he was playing with.
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Ollie 🐝🇮🇪 #HIVESZN
(@OllieTheKuma) reported
@scchristopher77 @Kephrii @playnewworld It's literally the same issue the xbox360 had back in the day with the red ring. Using the wrong solder or something right?
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ofcourse
(@ofcourse15) reported
@playnewworld @WheaT0ast fckoff... i cant play my friends........ i work since morning 9:00 to night 20:00 and i cant login for 4 h, after if i waits the que i have to play 20 min maybe, and i need to go sleep... and i wake in 6:00... i have 20h game time and only 1 h play time... 19h que.. so fckoff.
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대니
(@yNdG0D) reported
@playnewworld I've been trying to join a server for 5 hours but I keep getting kicked out of the queue, this is just stupid... fix your game ffs
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#️⃣ ragectl follow
(@ragectl) reported
.@playnewworld You REALLY BADLY need to fix these skinning quests. TOO MANY NINJAS STEALING QUEST MOBS. Cmon it's 2021 how do you let anyone random person take stuff??
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Zaie
(@ZaieWiix) reported
@playnewworld do something for crash because i was 1000 in Q at 7am i wait 9 hours to be in, 4am in game i played 40min game just freeze and nothing i had to alt+f4 to exit and now im 3000 in Q it's just annoying we need free relog for ppl who crashed
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Alex
(@Aleecethefirst) reported
@playnewworld My friend cant create a character on my server Linnunrata, is there a reason for this such as server being too full? Or is it a glitch?
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Fletch 🏴
(@GJfletcher112) reported
@AesmaTV @playnewworld The issue is, when you pick a server, your stuck with it. The character, at the moment, is bound to that server.
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oWhiteops
(@oWhiteops) reported
@MikeDaUnicorn @playnewworld @brunopo_ Bad customer server ah yes, them actively trying to fix the issue is bad customer server. So stupid you is.
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BigusDikus
(@BigusDikus3) reported
@playnewworld @Kmack710 @T3hSpoon All games launch with bugs and issues, and customer service to get you thru it. love this game but a ban without warning in 1st week is a sure way to incentivize refunds. Work with your customers - you're AWS. 20+ yrs customer service and gaming QA engineer here. Yall need help?
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Troma
(@TromaFR) reported
@playnewworld hello will it be possible to reset reputation points later ? For errors and optimization
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Ricardo Alonso
(@SirScratchh) reported
@playnewworld and customer service wait time of 2 hours aswell?
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Zaie
(@ZaieWiix) reported
@playnewworld do something for crash because i was 1000 in Q at 7am i wait 9 hours to be in, 4am in game i played 40min grame just freeze and nothing i had to alt+f4 to exit and now im 3000 in Q it's just annoying we need free relog for ppl who crashed
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Zaie
(@ZaieWiix) reported
@playnewworld do something for crash because i was 1000 in Q at 7am i wait 9 hours to be in, 4pm im in game i played 40min game just freeze and nothing i had to alt+f4 to exit and now im 3000 in Q it's just annoying we need free relog for ppl who crashed
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Vasku
(@vaskumer) reported
@FATE4k @escape1979uk @playnewworld Mine its not EVGA, 2080 had 0 problems for 2 years, so yeah, its not a EVGA problem only
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Bones481
(@Bones0481) reported
@Games4Kickz @playnewworld I think im gonna wait for some patches/improvements before i jump in. The main reason though is the 3080/3090 issues. They aren't overwhelmingly reported problems but enough for me to wait for a guaranteed fix to the problem.
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p e p e g a
(@ScottLl0yd) reported
@playnewworld wait 2 hours to get into game, 30 mins of game time, then you disconnect literally everyone and send me back to 1500 in queue. But yeah lets "no life it". ******* mutants.
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Zygarus
(@_Zygarus) reported
@playnewworld @playnewworld In other words, time to #PlayQueueSimulator Please fix queues..
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Tarafsız taraftar
(@MuhsinYRAP) reported
@playnewworld only if there wasn't any queue!!!!!!! I was peacefully playing my game and then bam, you are not authorized to play error. Now I have to wait for 6 hours to get into a game I paid for. Amazing.
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Jesse Ruhanen
(@JesseRuhanen) reported
@playnewworld Please fix the queues fast. Theres no way normal people who also goes works during office hours is able to play your game. Its 2021