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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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UgeneCrabs
(@crabs_ugene) reported
@InimiChris @EyoCryo @playnewworld There is no problem on the current gen to run at 80 degree. They are made to run at it. If you have constant 90-100 you should worry.
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Cupid
(@uhCupid) reported
@playnewworld Fix the Twitch thing!!!
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Digital Nuke
(@D3spair_FacTor) reported
@playnewworld Fix the fast travel system and I’ll come back.
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InimiChris
(@InimiChris) reported
@EyoCryo @playnewworld Any graphically intense game with a ****** case would cause similar issues. Cap your fps if you have inefficient cooling/a very closed/cramped case (or laptop). If you're running above 75-80c on your card/cpu that's a problem. My comp stays around 60c w/ air cooling while gaming.
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YallBetNotFightWitMe
(@BetYall) reported
@alwaysspookin @ItsHalvar @playnewworld You're actually talking about a logistical issue rather than a development issue. It's clear you are ignorant of the difference and lashing out on folks who don't agree. Not a good look.
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𝓡𝓲𝓰𝓪𝓽𝓸𝓷𝓲
(@alwaysspookin) reported
@ItsHalvar @playnewworld If they release the update on a Friday that’s an entire weekend where, if there’s a game breaking issue, they can’t address it until Monday. Think before you comment.
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KnaughtBruceWillis
(@KnaughtBruce) reported
@playnewworld are there any efforts to make New World Compatible with Steam Deck? It works for the most part but has strange connection issues. I can't seem to login via normal wifi but using a phone hotspot (on same wifi) works...
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Jayden Allen
(@Siegnals) reported
@playnewworld Hey can we please get a fix for the players who have had forced name changes on full servers (delos) but can't and are therefore pseudo banned?
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Cheech
(@cfrazier7) reported
@playnewworld Maybe you should get working on the market and actually find a fix for duping and people might actually return. But this half baked market that gets shut down every two weeks pretty much ruined the game. Try to fix **** before trying to get people back…
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m
(@meereeo) reported
@ItsHalvar @playnewworld Because they know people work, and those devs also work. Easier to fix launch bugs in the week so they also don't have to work weekends at overtime.
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B
(@Spamsum) reported
@_iamFreddyp @playnewworld imo this actually doesnt affect fresh start servers, fresh start want a FRESH no BS game experience. I wouldn't want double xp on there. my problem with it is like. why would you do double xp right before you revamp the leveling and questing experience?
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iamFreddyp
(@_iamFreddyp) reported
@playnewworld Please fix these dungeon bugs… tempest gets stuck at the last boss, can’t use staff. And Dynasty gets bugged at the door after clearing Isabella’s hounds.. loss of so many clears and shards :(
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SYCO Legend
(@LegendSyco) reported
@D1cePro @playnewworld This has never really been an issue, unless you are using a knock-off graphics card. But no, I’ve never heard of any graphics card issues since the first month of launch.
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Kainsshadow
(@KainsShadow) reported
@playnewworld Any fix for opening up servers for new players so that we can play with the friends that recently got the game!? Main reason I'm not really happy with your game atm...
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Peter
(@_Dresten_) reported
@playnewworld Game is absolute carbage, glitchers and cheaters own this game , every single part is broken , but devs looks happy they making money with tokens and skins and that call Bezos proud via money talks. That many copys they sold and only 20k keep stick with this 💩💩💩
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Nora Teresa
(@Noora_Teresa) reported
@playnewworld The problem with this is that its going to make people want to rush to end game perhaps, it will ruin the early-mid game experience for new players
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ComicBooksPlus
(@4ColorCrack) reported
@Kryptik_D @playnewworld I think they've done a great job as well but I know a lot of those people won't care if they fix it in hours and will ask for a wipe regardless. Queue times may be a issue
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Emoc11
(@emoc11web) reported
@AnshinGG @ItsHalvar @playnewworld And cause there is less people Tuesday too, so you can restart serveur if needed for update without being a pain in the *** of many. And you can fix things before the huge player's number come to watch the new update :)
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PaiPlayer
(@PaiPlayer) reported
@playnewworld You should fix the Market that's not updates the player item list when you sell stuff on preorder.
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Its DayLoR
(@OussamaHouri2) reported
@Zinocyl @playnewworld u didnt play the game for over 6 months , stop talking about thing u have no clue about . there is no glitch loot , economy is its best times .
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Rufish
(@Rufish) reported
@Jeddek_ @Slootbag @playnewworld Oh true. I mostly made this as a joke, but I will hold reservations about them fixing some of the core issues with the game, not including the hacking and duping and stuff.
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Mother of Flowers
(@thexgardener) reported
@playnewworld You going to fix invasions on NA West or nah?
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Winterrose
(@winterrose5_) reported
@playnewworld FIX THE SOUNDS 🙏🙏🙏🙏🙏🙏 WILL I PLAY NEW DUNGEONS WITH REEKWATER MUSIC ON??? here's a tip from a dev, start with that portal sound fix because that's where you ****** up! 💀 Pretty please
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Bravemink
(@bravemink) reported
@war_munger @playnewworld It's fun but it has issues, just like a problematic relation
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Banzai Badger 💚
(@Bonzai_Badger) reported
@playnewworld No thanks. Not until you fix the constant server lag that has persisted even when the serve population was at its lowest.
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Micha
(@Cascad1984) reported
@playnewworld If I only can connect to a server. Having this problem all day. Even your tips didn't help. I Uninstalled the game now and reinstall it. I hope it will work. 😡
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Dohhbro
(@Dohhbro) reported
@playnewworld Question, for the New World gamers. Old PC with a 2070s ran the game great no issues but new PC with 3080ti and a better CPU runs hot, 100% GPU/CPU usage. This normal? Or? Makes my **** run hella hot.
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YallBetNotFightWitMe
(@BetYall) reported
@alwaysspookin @ItsHalvar @playnewworld That's a weak excuse. You are launching a major product with the intent on having the most players possible. Even on a weekday, patches can linger on days after to fix issues. Are you sure you thought about your answer before replying?
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Buntino
(@Mynamajeff94) reported
@playnewworld Why tf can I not create a character on the same server my friends are playing? Ez refund, fix your ****
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Kai
(@NoteOfKai) reported
@S_Cropley @EyoCryo @playnewworld That being said. I also stopped playing because of horrible servers. Major desync issues. Healer role being not fun any more due to major nerfs and then tanking role also being majorly nerfed.