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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Juan C Grayeb
(@JGrayebP) reported
@SerSeaBass @playnewworld @LemmyBravo The problem is identifying that afk player, the thing is their still moving so they are not classified as afk.
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Chris Dementia
(@ChrisDementia) reported
@DrakonmanTheFox @nick60073501 @playnewworld Series of events which led to the EVGA cards were due to solder issues. MULTIPLE other cards have failed currently more so Gigabyte cards this go around. This isn't just an EVGA issue.
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Joshua Fernandez
(@AsianGirafffe) reported
@playnewworld Gotta ******* love it "Lag Detected Not authorized to continue playing" and get kicked while in the middle of the Starstone Expedition after waiting an hour to find people to run it. Then connect back into a 1263 player queue.
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XxArisxX_
(@x_arisx) reported
@playnewworld Im unable to deny company invites because im the govenor of my own, no matter what button i click it gives me the same error message of "make someone else govenor to join another company". Typing the MoTD for the company page also triggers the pvp hotkey aswell and is annoying.
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FeralForlorn
(@FelixZander1996) reported
@LemmyBravo @playnewworld "your not allowed to go get dinner or go to the bathroom without having to sit in a queue for hours" totally not idiotic. we have a afk timer already and its on amazons stupid 2k limit and server bound character laws that is the issue not the afkers
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joshgav
(@jgavlock) reported
@playnewworld Sit in 5 hour queue, receive queue error, get put back to 1700 in queue from 200. The entire New World experience so far. Joke.
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BigNTastyMJ🐺
(@Bigntastymj) reported
@playnewworld PLEASE FIX THE FAST TRAVEL BUG.
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Vizual Arc
(@VizualArc) reported
@playnewworld would love a leisure time for DCing, have had lots of bugs that needed a game restart to fix, but then I get stuck in a 4 hours que, which I completely understand. but some type of leisure time. like 1 minutes or so, and it'll put you at the top of the que kinda like, nopixel
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Vashtiian
(@Vashtiian) reported
@playnewworld Can you guys fix your issues so my graphics card doesn't possibly die so I can play the game 😞. Please and thanks! Really want to play, but not risking the GPU. #NewWorld #Amazongames
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Shane Gadsby
(@shanegadsby) reported
@playnewworld is a little bullshit that ppl can wait 6+hrs in a que waiting to play to log on bugged unable to do anything and when they try to relog to fix it get another 8+hr que @playnewworld
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Shawn Fennessey
(@NecroscopeV) reported
@Litvan @mgrider2 @playnewworld This so much!!! I got booted twice yesterday with Lag Detected, but my internet was fine, back into a 800+ queue I went after immediately trying to get back in.
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oWhiteops
(@oWhiteops) reported
@MJColeman_3394 @St3v3w4it3 @playnewworld Sounds like a you problem
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Kal2k
(@WoodyJJ74) reported
@playnewworld Nothing worse than sitting 1 hour and 25 minutes in a Que, just to get down to #1 position and it error out and kicks you back to #966. I'm done with this game. Not even worth the headache.
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Kronos/DeeZNuTs
(@DeeZNuTs_Qc) reported
almost 4 hrs to login, fix your god damn server. #Thanks @playnewworld #playnewworld
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Jon Bronson
(@R4YVEN_) reported
@playnewworld It's a fair attempt to solve the issue but I feel a short sighted one. What should be worked on, and under Amazon is doable, is increase server size by at least 500. The world is massive. It can sustain more players. Then there's not a need for exclusionary "features".
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Andy • Comp Sci Student
(@AndyTamburino) reported
@playnewworld fix your QUE. give me the option to transfer off I’m 59 hours in I’m not making a new char
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Coleman
(@MJColeman_3394) reported
@oWhiteops @St3v3w4it3 @playnewworld Nope, sounds like a new player problem. Which, within a week of launch, is a New World problem.
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dog
(@Ddog99x) reported
@playnewworld Lag Detected and stuck, no way to even play the game. Is this close to being solved or even being work on?
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Coleman
(@MJColeman_3394) reported
@playnewworld @LemmyBravo This was a major issue in the beta to avoid queue times. Either reduce the queue times, or track player movement.
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Advil ♻️📈♦️
(@LilAdvill) reported
@playnewworld Who cares just fix the damn part where i keep getting kicked out of queue
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Daniel
(@Deathleecher87) reported
@playnewworld Tbh the game is super stressful to play. You have to stay online to Play the game. If you choose to go grocery shopping, your doomed to a queue for 3-6h. So you always have to think about every move you do. Fix the server queue. The locking of servers are great. But to late
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SungJinWoo
(@SoloLevelerWoo) reported
@playnewworld Adding some sort of Crash log in protection needs to seriously be considered. Numerous people are having their games crash and then being kicked back into a queue.
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Arod40
(@arod4012) reported
Holy **** the @playnewworld dungeon lag is bad and I mean bad.
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Onepeg
(@OnepegMG) reported
Hey @playnewworld, I know you guys have a lot on your plate, but for people that crash, holding their spot on the server for like… 3 minutes would be huge for people that already waited forever to get onto the server to play. Also the guys weighing down their W keys afk… help?
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Summer
(@deceptacon2010) reported
@playnewworld the option in game to connect my twitch for when i stream is gone, and the on off button in settings for twitch keeps setting itself to off how do i fix this for my stream tonight?
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𝔇𝔞𝔳𝔦𝔡 𝔚. 𝔖𝔱𝔢𝔳𝔢𝔫𝔰𝔬𝔫
(@moe_epsilon) reported
@playnewworld I have the requirements. I've updated all my drivers. I've updated Windows. I don't know what to fix because there is no error code and the .exe just sits idle in the task manager. There's nothing to do except kill the process and launch again and it does the same thing.
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Bonfyre
(@bonfyre_) reported
@playnewworld my brother cannot create a character in the server we play in. WHY would you lock our server??? There are no players in the queue and now we cannot play together... Server Dazakh AU... please resolve this issue!
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oWhiteops
(@oWhiteops) reported
@savagejourney_ @playnewworld @LemmyBravo You realize they can' just patch something in an hour lol. They have to fix the code or write the code, put it through QA testing, make sure it doesn't break other things, submit it to valve, valve has to approve it then it gets released.
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Shawn Fennessey
(@NecroscopeV) reported
@playnewworld @AsianGirafffe Twice yesterday I got this same Lag Detected error and got booted from the game and back into the queue. Both times was in a major city, and my internet was fine. Is there a way to implement a "If you rejoin the game within x amount of minutes skip the queue"? This would fix it.
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KDsBurner
(@KDsBurner7) reported
@playnewworld @LemmyBravo If you fix the wait times you'll solve the afk issue