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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Musti 🇵🇸
(@Mustii_66) reported
@playnewworld You should fix my dead server with a peak of 100 players on a sunday evening.
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Dog Giraffe
(@dog_giraffe) reported
@playnewworld I was going to poke at anything, but there was 2 things wayyyyyy to big to ignore. It PROVES that you guys are ignoring dead servers and basic issues. When you have to fix those war bugs. Especially the one where no one shows up to defend a territory and still keeps it.
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JC Crafter
(@CrafterJc) reported
@playnewworld How do I know if my game is lagging or is being affected by lag. I never had any issues after the las merge its been horrible and difficult to play, so many new additions and can't play. Please help!
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Emmya_Panda 💉💉💉
(@mmk1304) reported
@playnewworld Love this game but the last few nights the lagging has been incredibly frustrating.
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Gath
(@gathoderiz) reported
@playnewworld What i would like to see : - Fixed an issue where Tuning orbs exist, now removed you no longer need to be timekeeped from the content
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Brian
(@Brian0414) reported
@playnewworld Wars are unplayable the lag and desync are the worse it’s been in a while.. whatever you did last update reverse that
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Kuro
(@SweetOrangeKuro) reported
@redtrashpandaVT @playnewworld Ohhh I getchu… but what the hell, you’d think they’d have actual customer service instead of being pathetic and not show kindness towards their players/customers. How did the ban even happen?
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Dr John Smith
(@KThoth313) reported
@playnewworld Will it fix the arrow bug (previously fixed twice now) & the movement + movement speed bugs making the game literally unplayable.
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CallMeBacon
(@CallM3Bacon) reported
@PropersoX @playnewworld Damn. It's gonna be just about my only reason to get back into the game, so I really want it sooner than later. But you right, any major bugs or issues need to be ironed out first.
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Halpin
(@HalpinAdam2) reported
@playnewworld if you change wars to 40v40 as planned, with people already struggling to keep members happy with spots, your game will 100% die off, worst decision possible to combat lag
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IraLee ✨ Write your own future
(@Kaicho20) reported
@playnewworld What does the "critical backend update" entail? Does it fix anything we experience as end-users?
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PropersoXD
(@PropersoX) reported
@Kevin_He317 @CallM3Bacon @playnewworld well obviously a giant update like this will have a few bugs when it comes out later. But it would have way more bugs if they didnt fix things in the ptr
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Banzai Badger 💚
(@Bonzai_Badger) reported
@playnewworld Too bad 80% of the armor designs are garbage and the server lag is still horrible.
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Stingbass
(@stingbass) reported
@playnewworld Does that last bullet fix the stuttering when you’re using ice gauntlet/void gauntlet? I’m getting massive stutters when swapping weapons, casting abilities and dodging quickly in succession. Especially after being hit by a CC from someone else.
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SinCitiSaint
(@SinCitiSaint) reported
@playnewworld @TrunksSZN A friend appealed 5 days ago, no response. Bad service
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thatDerps
(@ThatDerpicus) reported
@playnewworld Hello, Diranda has a war issue with weavers fen. The company that owns it has 0 people and it's glitching. (can't be taken). Your customer support rep told us that they never heard of NewWorld so we were wondering if you could manually flip the territory to a Green corp.
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Lucy
(@LucyTimeX) reported
@playnewworld can you guys stop lag detecting me then kicking me out of the game. If im in an OPR and you do that, i get that dumbass timer just because yall have that. Lock Pluto server already or stop this lag detected, we're already in game, dont put us in queue
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Purple lover!
(@PurpleLoverAli) reported
@s13nderm4n @playnewworld So glad to finally see u here gentleman. Any chance u post sth about the broken profession in #NewWorld that is #fishing ? Aside from all those bugs and useless legendary fish (most of them at least) the tier 3 box drops is so hilarious even worse than harvesting!
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Kandace Hayes
(@kandacehayes) reported
@playnewworld @MauRito_87 And appearance!! While making my character, the hair looked totally different. I have a few friends who had the same issue.
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SandriniPanini
(@sandirara) reported
@zBamboozler @playnewworld It's just so frustrating, there is no evidence of anything we can't figure out how to prove she didn't do whatever it is she thinks they did. The last game we played together was for 10 years, never an issue
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nardo
(@N4rdo__) reported
@playnewworld Server lag and aimbot should be the focus
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Ryan
(@x_JPEG) reported
@JohnyMacGames1 @playnewworld Did this patch fix it? They mentioned leaping strike but not light attack chains
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PropersoXD
(@PropersoX) reported
@CallM3Bacon @playnewworld trust me you dont want it in the main game yet, in the ptr it has some desync issues etc. They still need to work on it a bit more
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jade
(@jadesworld2021) reported
@playnewworld I gave up waiting on them to remove the expertise system. It's completely junk. Makes no sense. I know I'm not alone. Sadly I did enjoy this broken mess but I had to move on to something else. My whole group left over it.
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Marc Hazime
(@marc_hazime) reported
@playnewworld Please fix the AIM for arrow... it's literraly impossible to shoot someone if he walk, dodge, run, sit, eat, dance... Just do something like bigger hitbox for arrow or anything
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Marc Hazime
(@marc_hazime) reported
@playnewworld Go fix your game for french People ! We can't play in french version since the last update!
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sl3nderm4n
(@s13nderm4n) reported
@PurpleLoverAli @playnewworld I have been waiting for a fix, the profession really needs a complete overhaul imo. Lemme see if I can find that video.
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Chris Hillman
(@PRDX_Feyr) reported
@redtrashpandaVT @playnewworld They lost like 90% of their player base because they can't even fix their crap. Then they go and ban the remainder of their loyal base who are just doing the right thing. It's like they want to shut down their servers. Get your **** together @playnewworld
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Yianni
(@YoppaFPS) reported
@playnewworld Make it make sense. You shut down the servers because of a duplication glitch. Then proceed to re-open the servers with the duplication glitch still in FULL EFFECT.
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Raphael Olive
(@Kakoiw) reported
@CrafterJc @playnewworld I got same isue!! Its umplayable!!!! LoL they fix 8 bugs and add more 10