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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Eli Mills
(@newusernameis) reported
@playnewworld Fix your servers! 2k cap per server? Wtf
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tj81
(@tj8106) reported
@playnewworld Shame on you Amazon. How can allow people to sit in queues for hours on end because of a low server cap. It’s just unacceptable could understand if the servers had problems but this is due to you.
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Nikovei
(@Nikoveii) reported
@playnewworld Great how about fix the queue for EU servers?
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8-Bit-Eliott
(@8BitEliott) reported
@BlitzkriegMeph @playnewworld The New World team also commented on this issue during the beta and said it would be fixed by launch. A lot of people raised it. :\
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Philipp Ra
(@philipp_ra) reported
@playnewworld Fix Capacity each Server ! 2k players is not enough!
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GIO Giovanni BN
(@GIO_GiovanniBN) reported
@playnewworld I am very angry, in addition to the monthly waiting times I opened a ticket on the forum the response of the GM was to change server! but I already have a PG made. every time a server has problems we have to delete our PG and start over in another server?
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Nikovei
(@Nikoveii) reported
@playnewworld Like your forums are full of people saying queue is broken but you don't even acknowledge them?
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Peter Cottontail
(@4Most_gg) reported
@Eagles_Avs @Shiveria @playnewworld And did your “legal service” just launch today? No it didn’t :’)
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Nikovei
(@Nikoveii) reported
@playnewworld Can you not even communicate that you know there are issues? Your forums are literally full of this stuff, I cant be the only one tweeting at you but the silence is making the click that refund button soon.
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MS
(@Mohastation) reported
@playnewworld Fix your servers!!
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Vlad Brodetsky
(@VBrodetsky) reported
@playnewworld FIX EU SERVER ************* !!!!!! PEOPLE CANT ENTER !!!!!
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Rats
(@Rats24078614) reported
@RaburiTV @JoshOG @playnewworld No it will crash and restart you before you get to 100.
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Peter Cottontail
(@4Most_gg) reported
@Eagles_Avs @Shiveria @playnewworld You mean how you’re trying to tell me what I’m not able to do? You’re a branch service, not the same thing as you’re already running off existing infrastructure put through it’s paces. You’re not smart.
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TJ
(@Broccoligeist) reported
@basedkolio @playnewworld In your time off you should have looked into day one issues for literally any major game that launches
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selma
(@selma53243371) reported
@playnewworld @PlaynewworldFR 5hours of queue after servers restart, and now I have a « fail to login » , no play. it’s shameful. #NewWorldMMO
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xXBlackReaperHD
(@xXBlackReaperHD) reported
@playnewworld Plz fix the Silpium Servers!
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Git_Gaming
(@git_gaming1) reported
@playnewworld Fix your queues plz I sit here in the dam queue get to 1 in queue and each time I just get timed out
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shockAz || No Mercy🏹
(@shockaAz) reported
@playnewworld Give holy info what is happeing with QUEUE's, supose Amazon its a big company to give some info. Queues are not working and you know it but you dont give info.
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Bohdan
(@Porcupine111) reported
@DeadSlugg @playnewworld This is my first MMO with such awful login system I'm okay with que, even 10k in que its okay BUT its okay when there is no drop from game every 10 min after enter, when que is moving (slowly but moving) , when you waited 1hr in que and be able to play, but not waiting 3hr again.
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zzzzzzzzzzzzzzz
(@Gie_leonnart) reported
@playnewworld Failed to join login queue. Please Try Again XD, Try again and again and again......................
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Immortality
(@ImmortalityV) reported
@playnewworld FIX THE EU SERVERS
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Andrey Roninoff
(@NoKanjiFace) reported
@playnewworld Why do I get errors about authorization and internet connection, if everything is fine with me?
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Jayozard_nft
(@jayozard_NFT) reported
@playnewworld I can’t even join the login queue . Are you seriously ?@playnewworld
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Levin..
(@kevin17381) reported
@Doofeee @playnewworld No problem
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Daddy ➐
(@whosDADDYx) reported
@playnewworld fix spanish queues omfg
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AltaOda
(@AltaOdaTV) reported
@playnewworld Total fail at the start. You were not able to check your communities and report that there will be such problems with limited members on 1 server. As a result, you have 2,000 people playing, 8,000 on hold. Whether it will be corrected or not, you do not want to report.
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LuX
(@LuXPUBG) reported
@Scoom @playnewworld Wasn’t there a problem in the beta where it literally fried gpus?
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Mirage
(@1gorillatank) reported
@playnewworld pleas fix east to west server ping, so bad. and Names global sucks
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Timotheus
(@Bunstonious) reported
I think the biggest disappointment for me before I even get into the game @playnewworld (yay login queues), is the fact that they have a disclaimer that you might not be able to play with your friends... in 2021... Unironically. #MakeAMegaServer #OrServerGuesting
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TheKapFantastic
(@TheKapFantastic) reported
Hey Kapsters, we're adjusting the stream schedule today a little as @playnewworld are having some troubles with login servers and we've been stuck in queue all morning. See you again as soon as we can get back into the game!