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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Cas ོ
(@belazky) reported
@playnewworld brother in christ just release an expansion pack like Aeternum update & go full free to play with exaggerated micro-transactions, add cross-progression & this would instantly fix the game. No one wants to pay big money for a game that’s notoriously dead
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🇨🇦 Jink 🇨🇦
(@JinkBc) reported
@playnewworld, when are you guys going to address the audio issues in your game? I'm a console player. The audio cuts in and out more frequently than people die in OPR. Please address this issue sooner rather than later. Kind regards.
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Ganji Chudail
(@I_GanjiChudail) reported
@playnewworld I have good internet speed and I play high end games like modern warfare, Assassins creed, eso, red dead redemption online.. why is that I get internet bandwidth issue when I try to connect to my EU server?
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AllEyezOnMe
(@mayorsantiago2) reported
@playnewworld so I guess I’ll never get to play new world again due to a glitch on the psn server when making a purchase in game. Very sad I put over 1000 hours into the game and in the end I get told F u -_- just one big wow. You guys need serious updates on your game. Horrible
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Balbo Italo 🇮🇹 ✨🔴⚫
(@Khlaatuh) reported
@BagginsTV @playnewworld @amazongames the problem is that the programmers as usual will not listen to the community
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Fairuza
(@FairuzaGoes) reported
@rdj4014 @playnewworld I have a feeling they were more focused on the crashing issue, but maybe they'll fix it in another patch.
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Gyrthion
(@Gyrthion) reported
@playnewworld I'm grateful for the fix but main I was in a nice 8 hour stretch of grinding.
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🟥KB🟥
(@mastamugen) reported
@playnewworld Can you all stop taking the servers down for maintenance without giving a heads up in game? And if it was there, it was extremely unnoticeable.
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Ganji Chudail
(@I_GanjiChudail) reported
@playnewworld I have good internet speed and I play high end games like modern warfare, Assassins creed, eso, red dead redemption online.. why is that I get internet bandwidth issue when I try to connect to my EU server?
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Jonh Victor
(@Tronpix_) reported
@playnewworld They’ve lost their minds. Saying 300+ ping “doesn’t affect gameplay” is a joke. This is a dumb, rushed, amateur move. They’re about to lose a loyal SA player base out of pure negligence. We’re not playing with lag. Simple as that.
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Cryptozorᕫs Rex
(@Cryptozorus_Rex) reported
@playnewworld This is stupid AF. Who makes this kind of strategic decision? The last batch of trainee that joined the team? Moving AP tu US is a killer, who wants to be zerged in PvP because of a 150-200ms ping issue?
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D3ityCthulhu ™ 🐙
(@D3ityCthulhu) reported
I understand that @playnewworld is free for PSN, but please fix the server issues. The game crashes when trying to do ANY of the activities constantly. It's not only unfair to us, but the teammates that are relying on us when we disconnect.
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fat-fish
(@narmol93) reported
@NWGameStatus @playnewworld Fix this **** jesus
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Gris_Souris
(@Gris_Souris_TV) reported
@BagginsTV @playnewworld @amazongames I feel they won’t respond. They ignore issues we point to them for years now. They just don’t care and keep congratulating their teams months after months with the downfall of the game.
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Mossie
(@mmossiiee) reported
@playnewworld I know the only thing that matters to any company is money, and you'll save money with this cost-cutting... But isn't there a good long-term perspective in maintaining at least one server in each region? If only you were clear and honest with your community about these issues.
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steve
(@steve33282067) reported
@playnewworld pleas FIX TRADE POST TO KEEP TRACK WHO IS SELLING WHAT PEOPLE WHO BUY GOLD BUY ALL THE STUFF ON TP THSN DOUBLE THE PRICE AKSO THE CHARGES FIR GORGON AND WURN THAT NEEDS TO STOP WHAT ARE THEY DOING WITH THE GOLD BUYING Groceries no buying gear or prismatics
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steve
(@steve33282067) reported
@playnewworld Please fix the WAR GATE KEEPING THE SAME PERSON WHO IS PURPLE IS AKSO ON A DIFFERENT COMPANY WHO IS YELLOW IR GREEN THE SAME PEOPLE CONTROL TO MUCH ALL CHARACTERS NEED TO BE SAME COLOR OR FACTION THIS IS NUTS HOW BAD THIS GAME IS BROKEN
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Jonathan Thau
(@JonathanThau) reported
@playnewworld Please keep at least 1 server per region! The game is unplayable with 200+ latency. And the time zone is going to be another big problem.
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Mossie
(@mmossiiee) reported
@playnewworld THE BEST VERSION OF AETERNUM IS ONE WHERE THE PING IS LOW... THE SA POPULATION PROBLEM WILL BE SOLVED WITH QUALITY CONTENT NOT BY KICKING US TO THE US SERVERS. PLEASE DON'T RUIN OUR EXPERIENCE
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Kyle Kotlan
(@KyleKotlan) reported
@NWGameStatus @playnewworld Maybe they could use AI to fix the game…. Have it go through all the code or something. @grok can you go through new worlds game code and make it better?
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steve
(@steve33282067) reported
@playnewworld please do something about mats spawns or add other areas where you can get mats and fix the cost of prismatic in order to make good gear a new player has no chance vs Legacy players who have all 3 perks bid and at 725
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lessgoo
(@tofugood_) reported
@BagginsTV @playnewworld @amazongames Ive been on us west for well over a year now. Ping in pve is actually not an issue, have done multiple successful Gorgons. PvP when combined with desync is literally unplayable sometimes. But sometimes it's not that bad and I put up with it.
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Ganji Chudail
(@I_GanjiChudail) reported
@playnewworld Found out the issue of internet bandwidth you say is not our internet issue but your servers are worst. I play mmo games bigger than this with servers no issue at all.
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steve
(@steve33282067) reported
@playnewworld PLEASE FIX THE RAW HIDE PROBLEM I’m SO SICK OF THESE ******* GOLD FARMERS THAT DON’T EVEN PLAY THE GAME JUST FARM ALL DAY EVERY DAY BRIGHTWOOD IS THE ONLY GOOD PLACE TO GET RAWHIDE AND ITS FULL OF GOLD FARMERS THE WORST AKI AKI RABIG PLEASE DO SOMETHING ABOUT SPAWNS
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Rafał
(@Rafal5pl) reported
@NWGameStatus @playnewworld I have problem in game new world, i cant sell, server nysa, character name Rafal Gibas, date 08.08.2025,please help.
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Ayth
(@Cccmoi13777933) reported
@playnewworld Fix your dogshit servers please, i'm getting disconnected from every activities i'm trying to do.
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Ryfu
(@Ryfu210244) reported
@NWGameStatus @playnewworld I always have trouble getting into the game. It crashes as soon as the game screen comes up.
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🇨🇦 Jink 🇨🇦
(@JinkBc) reported
@playnewworld FIX THE ISSUES WITH YOUR IN GAME AUDIO
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xiFrankzZx
(@xiFrankzZx) reported
@NWGameStatus my game is producing 150 ping and keeps crashing out. I’m based in Perth, Australia. Can you fix this or help please??? @playnewworld
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Ryfu
(@Ryfu210244) reported
@playnewworld I always have trouble getting into the game. It crashes as soon as the game screen comes up.