New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 03/28/2024 20:10

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Online Play (50%)

    Online Play (50%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
AustriaVillach Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • ThumperBoyAD 🇺🇸ThumperBoyAD🇺🇸 (@ThumperBoyAD) reported

    @playnewworld I’ve been considering it but until you figure out what is killing 30 series cards and fix it, I’m not buying it!

  • datoneinch jarett.wright (@datoneinch) reported

    @playnewworld What you mean?! Been no life-ing since launch. Check the stats "Lag Detected" #1 company worldwide guaranteed. After all alpha/beta test and now on live no company has taken even a single flag on us in wars. You all merely adapted the no life, we were born in it.

  • eldarioth Eldarioth (@eldarioth) reported

    @playnewworld 2 1/2 hours in Queue only for game to crash after 4 mins. Load game up again and am 650 in Q again. Come on.. pretty please?

  • Bigxpz Jason W (@Bigxpz) reported

    @FloodyGaming @playnewworld Dude don't be that kind of gamer lol too many kids shouting fix it like it's simple. Do what I did join a new server and then can use transfers next week to all get on same server with friends.

  • DMyst3rio DoctorMyst3rio (@DMyst3rio) reported

    @playnewworld My Girlfriend has the Problem that New World Crash becouse of MSI Software. Fix this ****. It can't be that she wait 5 hrs to play the game for what wr have pay and then ur ******* Bad anti cheat engine say that the rgb Programm is a cheat Software.

  • Fioffi23 Fiorenzo Russo (@Fioffi23) reported

    @playnewworld Yeah after 2000 people queue so i can play 10 min lmao Fix yours servers now

  • Oxi67528908 Oxi (@Oxi67528908) reported

    @playnewworld Thats pretty dumb some servers have disabled new people from making players, I cant play with my friends that just started the game, can you fix asap

  • Darkregen1 Darkregen (@Darkregen1) reported

    @playnewworld yo can u fix ur game people with 3000 series gpus cant play the game properly because we keep freezing randomly and sometimes because of that we crash and have to relog and sit in queue. This happened ever since u guys had the maintenance for the AU servers.

  • tomibot tomibot (@tomibot) reported

    @playnewworld @elimeretv What's the problem? It's low max popul. per server, right? Or that there are more than 1 server, right? Avoiding getting kicked is adaptive, right? So kicking ppl is wrong, right? So you are increasing the max pop per server, right? When is expected go live date? Please share.

  • Allzio Alexander Kågström (@Allzio) reported

    @playnewworld Hey! Love the game so far and it has been a blast, but srsly people are not logging off, I see people auto running and all shennanigans to stay online, Making the que to enter the server horrible. Is there a way u guys will try work around that issue?

  • ladybeemiami GABRIEL CORTINA (@ladybeemiami) reported

    @JeffBezos @playnewworld Esto es lo tuyo,this is your priority: money , money and money , Houston we have a problem Jeffy is lost in the money space! Brother why’s you don’t help poor people, with all the money you have? You never will spend those money!

  • Lupus8841 Lupus8841 (@Lupus8841) reported

    @playnewworld Please raise the capacity of the servers and don't add new servers. We have lots of empty servers after the hype ceases. That is a real problem and YOU know about this since the betas!!

  • Hagenpowah Øyvind Hagen (@Hagenpowah) reported

    @Syndicate @playnewworld You ain't making that war. Probably why everybody login in.

  • Schnulff Daniel (@Schnulff) reported

    @playnewworld It's pretty simple 'amazon games' u sell a game which can't be played cause of login errors or a queue time which don't let you play. Normaly this is called scam. It would be nice if a lawyer would bring u to the courtyard so that you get your punishment for this ******* scam.

  • TehPaaw Paaw (@TehPaaw) reported

    @playnewworld Time to sit in queue for 2 hours for your game to crash so you can sit in queue for another 2 hours 👍🏼 good game tho

  • lars_snurgy Snurgy (@lars_snurgy) reported

    @playnewworld cant :( got kicked out. can you do sth , so when you crash cause of the open world events, that you can reconnect faster again and dont have to que up again? would be great if you could do that.

  • Notime6723 Brk (@Notime6723) reported

    @playnewworld Heyyy New world you are aware of queue stack problem why dont you try to fix it ? is it too hard to fix? i cant even wait for queue

  • Lupus8841 Lupus8841 (@Lupus8841) reported

    @playnewworld Pleasy raise the Capacity of the servers and don't add new servers. Other way we have lots of empty servers after the hype ceases. That a real problem and YOU know aboth this soince the betas!!

  • Darkregen1 Darkregen (@Darkregen1) reported

    @playnewworld ever since u guys had a maintenance for the AU servers this problem started to occur. Before that I never had any issues with the game freezing. Wtf did u guys do to the servers to **** up this badly

  • Darkregen1 Darkregen (@Darkregen1) reported

    @playnewworld yo can u fix ur game people with 3000 series gpus cant play the game properly because we keep freezing randomly and sometimes because of that we crash and have to relog and sit in queue

  • BlaZeGAMING1337 [BlaZe] BlamsGams (@BlaZeGAMING1337) reported

    @playnewworld we dont want fix for wall runners since nobody wants to sit in que its awfull to spend hours in que

  • BumblebeeFuming FumingBumblebee (@BumblebeeFuming) reported

    I'll be honest. I'm addicted to @playnewworld Two biggest things to fix imo: 1) Movement is beyond clunky, maybe it's the attempt at making the armor choices and dodge system apart of core game play for PvE and PvP, but damn does it feel so slow. 2) Faction Imbalance.

  • tete70390829 tete (@tete70390829) reported

    @playnewworld I waited 2 hours queue and when i was entering game crashed 2 times and i had to wait another 2-3 hours. Fix that things or we re gonna quit.

  • VadilloNicolas nicolasete (@VadilloNicolas) reported

    @playnewworld The problem are the macro afk players, they make a macro and stay walking to a wall and they dont disconnect

  • Zone_OTP Zonę (@Zone_OTP) reported

    @flexinja @jackanoryy7 @playnewworld do you have 2 gpus? you can try manually assign the correct one , depending on what the gpu is used for it might not crash , it might be crashing because you might have your cpu overclocked aswell , also is it a blue screen of death or does it just go black

  • Kenneth56398868 Kenneth (@Kenneth56398868) reported

    @bixsato @playnewworld @elimeretv You know that was a 3090 problem, and the cards hade a design fault. Not 3080.😳😳💀👍

  • Savag3Gam1ng SAVAG3-GAM1NG (@Savag3Gam1ng) reported

    @Xastin3 @SyrothTV @playnewworld How about you just play the game not not worry about others. If someone goes AFK to feed their kid or grab a bite to eat they shouldn’t be reported. If you have an issue with the ques go to a low population server.

  • the_MeanGamer MeanGamer (@the_MeanGamer) reported

    @playnewworld Would of if the game didn't disconnect me and put me in a 2k queue that will take like 8 hours. why isn't there a system in place to hold the spot for a player when the server just kicks them out randomly it has happened too often

  • Drorith Leon (@Drorith) reported

    @towelthetank @playnewworld Sadly it’s the luck of the charm if ai can even get in. Constant errors and other issues occurring making me unable to play the game. (Done a fresh install, verified games file integrity and checked firewall) not much else I can do but wait. (Reported issue on forum)

  • tylerzz9269 tyler kirby (@tylerzz9269) reported

    @playnewworld fix swimming, add mounts and take away the recall in timer or make it lower 1 hour is ridiculous