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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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J
(@ooCOMTENoo) reported
@playnewworld Who are you paying to fix servers? Get more people with 20mill you made. Mean while it’s 900k people who purchased it. So can’t ever say you don’t have the money
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Nerino
(@Nerino_TV) reported
@SuperCereal01 @playnewworld Just get a better CPU, problem solved.
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Jo'
(@CruzKun_) reported
@Xzstance_TTV @Sunachu_ @playnewworld No arguments, playing a mmo with bugs is not a problem, the problem is to play an mmo with bugs reported since months ( almost a year ) and they dont give a ****.
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Markus Schröder
(@Ugod5000) reported
@logan_borden @cursedddddd @playnewworld Oh i see. The barrel of that ****** emote is now maybe visible.... thats the major fix. thank you
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phteven
(@iiM_Stevo) reported
@officialFZZY @playnewworld You mean they rebooted the servers to try and help with the queue issues and fix bugged servers? Or is 1.0.1 a typo and they actually meant 1.0.2?
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Marco R
(@DaSoul88) reported
@shadowoli999 @playnewworld Why would they? Do you pay them a service fee or something? Ever read the EULA? No? Jokes on you.
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Ugly Jimmy
(@ugly_jimmy) reported
@playnewworld Anyone with any business or IT sense would have rolled servers back and implemented the update another day when you had a better sense of the issues. Instead, you are leading your base around with wildly incorrect estimates while not letting players play in their peak times.
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Benogan
(@BenoganGames) reported
@playnewworld Take your time and make sure everything's running smoothly. First week maintenance so we get it. Any chance you fixed the expedition desync issue on new servers? @playnewworld
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F1
(@F1fastwheel) reported
@playnewworld No problems take your time, then i have more time to spend time with the dog 🐶
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board-certified oreo chugger
(@NA_Laika) reported
@playnewworld Hi, there is a bug that I’ve gotten a fair amount that isn’t on this list. Auto run can become bugged if you spam interact on corrupted portals with the Azoth staff to close them. Only method I’ve seen to fix it is by picking something up.
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Officialwhilla
(@Officialwhilla) reported
@playnewworld Fix the cap!!!
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Living Nerdly
(@livingnerdly) reported
@playnewworld All y’all or unreal. Starting to realize who’s fault it really was regarding @WoW_en . Like little crack monkeys who just want to *****. It’s the first week the game is out and it will take MONTHS to fix everything. 40$ no sub = Deal with it!!
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TamLevo
(@ovenija) reported
@Davvixi @playnewworld Tough luck. So you will wait a bit more, what's the problem, the playerbase won't decline to zero in a day.
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James McCollum
(@kaimaster0) reported
@cursedddddd @playnewworld The developers are not in Europe. You think it's bad now what if you had that team trying to make these updates at 2-3am local time for the developers? Besides this is the first significant maintenance outage, and they added a LOT of new servers and capacity they didn't plan for.
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James McCollum
(@kaimaster0) reported
@briathus @Var1ousGaming @playnewworld The development studios are in the Americas. Do you honestly think the quality and would be BETTER if this team was trying to work at 2-3am local time? Then you'd complain that they introduced a bunch of broken content because they were half asleep making changes. SMH
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Erick
(@Eyes_on_bush) reported
@playnewworld Where is the fix about dungeons? amrine is impossible to do with the lag
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DEBOVE Christopher
(@ChibiSash) reported
@TheDacafo @playnewworld I totally agree with you as i'm in central eu timezone and it's mid day. But more people wouldn't have solved the problem. This is just a bad decision. And we hope they will think about timezoning next maintenance
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Ajay Aradhya
(@AjayAradhya1) reported
@playnewworld Being a developer I know how hard it is to have a stable fix for the bugs. Considering the scale you are dealing with, its okay if you take more hours for the patch. Hoping for a stable release! Just don't consider the trash talks. #NewWorld #Gamedev #mmo
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Christian Thullmann
(@Thulle10) reported
@playnewworld Insane how people react of a maintenance. You dont even know what the problem is and judge... z z z
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HappyLonelyTTV
(@Happylonely_ttv) reported
@playnewworld wow looks like alot of americans here who havent a clue if they did the fix at 6am cest it would be midnight in your time meaning most people would be asleep and there wouldent be as many complaints i dont get how thats me saying the *World revolves round eu* etc lol grow up
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Psionite
(@psionite) reported
@Aerisot @phanrok @playnewworld I think you have misunderstood that this is a feature working as intended. It's not a bug. It should warn you though, and it does. Violently so. Do you not see the problem with doing PvP quests and just recalling back? How am I supposed to stop you (as the opposing faction)?
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Marco R
(@DaSoul88) reported
@Kyakarot @playnewworld Listen you entitled little brat. They owe you absolutely nothing. You don't pay a service fee, nor have a service level agreement with them nor anything. Also read the ******* EULA YOU accepted. Absolutely pathetic.
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Marcel V Martins
(@MarcelvMartins) reported
@Probies1 @playnewworld damn, maybe this is the problem ? im gonna try to level a little today the point is, on the closed beta i was able to see the hotspots since level 1 maybe the bug was there, not now thanks mate
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Misterikeer
(@Misterikeer) reported
@themainvoli @playnewworld the problem is that they did maintenance in wrong hour not about the maintenance at all
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Marcel V Martins
(@MarcelvMartins) reported
@playnewworld really ppl are crying about mainteance time? guys, the game has some bugs and exploits, its obvious they have to fix it , no big deal do other stuff like, live
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Richard W. Byers
(@RichardWByers) reported
@iHasGoodPersian @playnewworld Mobs do have a lower aggro radius. I run through lower level zones constantly while farming without issue. You cannot pass directly in front but even at even level you can avoid LOS of many mobs. Regardless do you expect a feral animal to smell a 10 level difference?
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MIGHTYR4IDER
(@MIGHTYR4IDER) reported
@CameronHegger @JJTHEGYMRAT @playnewworld id rather earn the gold like you said by actually playing the game, i dont know the drop rates of the bug , im just saying the problems it can generate and cause? yes "its only a bug" but there is also affects of such bugs which alot of people over see
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Shenanigatordrake
(@Shenanig8rdrake) reported
@JackusKJ @NaugusGaming @playnewworld Do you not realize that they are putting in server transfer which allows you to transfer between regions right? In order to do that they need all of the servers down. I am pretty sure you are the one in Amateur Hour..
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Markus Schröder
(@Ugod5000) reported
@logan_borden @cursedddddd @playnewworld Can you pls show where to find the major fixes? Maybe lvl 55 expedition crashfix? Or that lvl 45+ Portal not being able to be closed bug, lvl 65 Portals cant be done at all fix? thx in advance
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John Vilnis
(@JohnVilnis) reported
@thegeo @playnewworld @KatContii Yeah I have the same problem. Running off to do quest, oh look iron, mine it, oh look a turkey, shoot it, oh look a sparkly plant, harvest it, etc.