New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/22/2025 06:50

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • phen0menalgamer Matthew (@phen0menalgamer) reported

    @playnewworld any word on a hot fix for the invulnerable bug

  • BrundenNuvin Brandon Navin (@BrundenNuvin) reported

    @playnewworld @GetUnorthofox is there a chance you will have NA Central Servers at any time? the lag keeps sending me back to the menu and then I have to go into queue again even though I was gone for less than a minute.

  • delmontyb Ginger Prime is Hyped for New World (@delmontyb) reported

    @cullenprime @playnewworld Queue lines aren’t the issue, queue lines are an issue If the servers keep crashing out on the base. Been interesting to see just how fast Amazon has spun up servers

  • QUEENFPS_ Queenie💋 (@QUEENFPS_) reported

    This is a joke right? I've been in Queue ALL DAM DAY. Joined at 2,000+ , I go down to 300 and it kicks me saying "Failed To Login" 😡 @playnewworld #NewWorldMMO

  • mmorpg_cashshop 🥺👉🏽👈🏽 (@mmorpg_cashshop) reported

    @jrhunt @awscloud @playnewworld This is not an AWS issue. It is game specific. It was intentionally made to not be sharded or instanced so that every player would share the same map for resources, territory, etc. In beta with 4k ppl it was already impossible to do anything. Small map.

  • medric0341_tech Medric0341tech (@medric0341_tech) reported

    @playnewworld Nice get into a 2k que get to 700 after 3hrs and get error connection twice, Nice waste of 6hrs backed by a trillion $ company. i seen none AAA studios with better que system on launch day

  • ToxicGiggleBox ToxicGiggleBox (@ToxicGiggleBox) reported

    @playnewworld just waited in your queue a SECOND time. For 3 hours, 7000. Just to hit 0 and get a failed login queue error. I quit for the night.

  • MTurntbull Malcolm Turntbull (@MTurntbull) reported

    @geoffkeighley @playnewworld Viewing what? The login queue?

  • guxschultz Guus Schultz (@guxschultz) reported

    @playnewworld have something wrong with SA server alatyr, a lot of players dont get damage in PvP pra PvE and the dungeon from lvl25 have a lot of lag, making Impossible to complete. So all the server are stuck on this Quest, should we Just send the character to another server ir will b fixed?

  • zakiyama0212 zaki (@zakiyama0212) reported

    @playnewworld I've been waiting to log in since yesterday, and just when I thought I could finally start, I was forced to log out for maintenance (after-the-fact report). After the maintenance, I'm now waiting to log in again. I didn't take a paid vacation to see the waiting login screen.

  • LlyCow Li Chung (@LlyCow) reported

    @Dante_Afton @playnewworld coz Asian players are going for Australian servers due to the comparatively lower ping, the problem can be solved if they have Asian servers.

  • Casperite2 Casperite (@Casperite2) reported

    @S1rTitan @playnewworld This launch was actually really good with over population being only issue. Bad launch would mean it was riddled with bugs and issues.

  • Jow3dan Denesha (@Jow3dan) reported

    @playnewworld if you get the “lag detected” and you lag out, why are you placed in the back of a queue? Shouldn’t you have a prio?

  • Lilshadowww LILSHADOWW (@Lilshadowww) reported

    @playnewworld I keep getting in the que and it keeps failing. Any suggestions or is this expected/known issue? #NewWorldMMO

  • TCG2385 TheCasualGamer2385 (@TCG2385) reported

    @ZephylTheToxic @Lyravar1 @playnewworld Maybe so, but it's still not as bad as most other issues. It will pan out and all will be good.

  • aleaphtv ALPHIE (@aleaphtv) reported

    @playnewworld While i know theres an australian server, MANY Australians play with american friends through MMO's, new world is virtually unplayable connecting from AU to US with the lag, by far the most lag in MMO's connecting cross country, is there plans to fix this?

  • brykanst brykanst (@brykanst) reported

    @playnewworld you should have taken a tip from BDO on how to do servers... shouldn't be locked to 1 server but able to freely log into any of them and have control of areas by companies locked to the servers would get rid of 99% of the queue problems

  • AndrewZamoraH Andrew Zamora (@AndrewZamoraH) reported

    @playnewworld I'm getting an error assets\gamedata.pak with Steam. How can i fix that?

  • Panudec98661471 secret diary of ordinaryman (@Panudec98661471) reported

    @playnewworld first CAP maximum member of sever. don't let them create a character on the sever that already in overcapacity status. second make the one who already creates the character be a priority to login!.

  • Pitit0official Pitit0 (@Pitit0official) reported

    @playnewworld @playnewworld , now question is, what do EU servers have to do with Australia? why only EU servers down?

  • cullenprime William L Williams (@cullenprime) reported

    @delmontyb @playnewworld It's an issue if you can't play with the people you want to play with. I was trying to get into Eden to play with you guys but I wasn't able to. I do agree though about the servers they were able to add. Hope to see you guys in game sometime.

  • Sl4ya_Jinxo Jinxos Hellbringers (@Sl4ya_Jinxo) reported

    @tracknumber7 @playnewworld I hope you dont have any issues with it man ive been told that alot of people have and 1 person was in a que for a server that was 1.6k long

  • ImJulianPerry Julian (@ImJulianPerry) reported

    @playnewworld How did Amazon, one of the largest cloud hosting providers in the world not foresee these issues? This is embarrassing.

  • rewrockgodsmith Reuben Campbell (@rewrockgodsmith) reported

    @playnewworld Can you fix the Oceanic queues please. its ridiculous

  • Butters_Nisha jared stewart (@Butters_Nisha) reported

    @playnewworld so you launched a new game and did not think to include some sort of disconnect buffer before putting people back into a couple hours long queue? love waiting hours to play only to experience lag and then a disconnect followed by being placed back into the queue.

  • GreekTtv GreekTTV (@GreekTtv) reported

    @playnewworld any known fix for compass not showing resources anymore?

  • PreparedWoW Prepared Multiboxer (@PreparedWoW) reported

    @Justin42O @playnewworld From open beta to release all you're supposed to have are bug fixes. This is absolutely fabulous! Servers have stayed up and I've not seen any stability issues on NA East or West. I saw a few RMT trying to sell but they got stopped FASTER than any MMO launch EVER!

  • chris91820336 chris (@chris91820336) reported

    @playnewworld We need some servers closer to Africa please. Don't exclude the africa gaming peeps like the rest of the world. Playing your action game with these mechanics on a 220+ ping. With lag and rubber banding is horrible. We can bearly play your pve content. How are we going to play pvp

  • THOMSUXX Tomasz (@THOMSUXX) reported

    @skycladclash @playnewworld Me neither, but I was looking at the problem with global scale in mind (PS4/XBX1)🙃

  • andersenc159753 Chris M. Andersen (@andersenc159753) reported

    @Zaknefian @DeezlyOG @playnewworld Queue times went up for me, not down. More servers isn't really a solution to the actual problem.