New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/21/2025 02:45

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • kendeer11 Kendeer11 (@kendeer11) reported

    @playnewworld could you please fix your ban appeal processes? Many of my friends are getting banned for minimal reasons, ex. writing all caps in a global chat message. It really seems once you get our money you lose respect for your client/fan base. If you need some tips or

  • jockebranson joakim branson (@jockebranson) reported

    @playnewworld Extend drop loot in expedition, game crashed relogged and need to start from begining and loot was gone, after the lastest patch have alot of freeze then game crash

  • gallowz14 DeezyDevil (@gallowz14) reported

    @playnewworld That was the first problem i saw that told me the game was in trouble, getting less and less newbies as time went on which was normal... but not 2 weeks in. The general population started going from lvl 20s, then 30s, then i kid you not 50s before i left about a month of the game

  • bhvDRIFT Chris (@bhvDRIFT) reported

    @DracEssence @playnewworld player drop from 10-30% is normal for ANY new launch game. This game had issues, yes. but was undoubtedly victim of negative influence from content creators. i truly believe anything to the contrary is simply wrong. maybe 90% is an overstatement though. yeah, lol

  • bhvDRIFT Chris (@bhvDRIFT) reported

    @sebn3 @playnewworld People make mistakes. Things change. Philosophies are altered. Unintended and unforseen problems can occur. They have done ridiculously well with handling these and communicating clearly their intentions with the community. You just straight salty, end of story.

  • xMiracle45 xMiracle45 (@xMiracle45) reported

    @bhvDRIFT @playnewworld Game is terrible and terribly broken. End game content is virtually non-existent. This game could have been great however a very loud minority influenced the devs down a different path that left this game wanting in soo many areas.

  • Null_D_Nux Null D (@Null_D_Nux) reported

    @playnewworld I was part of your creator program, that was a joke & I spent close to 700 hours, all you did was ruin the game with each "update". It's truly a shame, game had so much potential. You would "fix" one thing that would create 20 new problems . I truly wish it wasn't so.

  • Cinematic_RaFF0 Raffaele Fiorillo (@Cinematic_RaFF0) reported

    @ZeeHiltzy @playnewworld That's the problem when u tell the truth to fanboys

  • TTVNadeCook NadeCook (@TTVNadeCook) reported

    @playnewworld Get a refund while you can before they actually fix the game and charge another $60 for an expansion

  • ScottCrumb2 Scott Crumb (@ScottCrumb2) reported

    @playnewworld Please reimburse people that opened their boxes already. It is not fair that we are all screwed out of one time issue legendaries. These are the best looking skins in the game with also some very good perks. Make this right AGS.

  • TheZigZagGamer ZigZag (@TheZigZagGamer) reported

    @dougblizz @RBaileysfather @playnewworld no, it just wasn't that good lol. You can like it but don't pretend it's great and don't try to tell other people they should play a game with next to nothing to do and "wait" would you wait in line only to get to the front and not be given any service?

  • albordestreamer alborde (@albordestreamer) reported

    @playnewworld Yes. But the time between your team reviewing the case, the kid is going to eat the entire ban. And the problem is not only the fact of appealing to the BAN. The problem is not knowing the reason why you have been banned. The reasons or cause cannot be limited to a single word.

  • FMorchant SpitFire 🇺🇦 (@FMorchant) reported

    @pinoyjoyy @playnewworld Try GeForce Now cloud gaming service

  • matjrix matjrix (@matjrix) reported

    @playnewworld Please reset Tempest quest, totally unfair that due to your coding error we do not get the loot from the containers after grinding it at launch. Doing this would only encourage people to grind the new dungeon even more.

  • Tim43205953 Tim (@Tim43205953) reported

    @playnewworld @Steam Im experiencing quite alot and high ping spikes since the update...never had this problem really but my internet itself is more then fine. Pretty unplayable at the moment :(

  • Paradox_EP Ethan Price (@Paradox_EP) reported

    @Lecruidant @Stupadasso8 @playnewworld funny thing is at certain times the role pages let you change the rules of each role. But regardless it says the withdrawal limit applies to every role.... They should've finished the game before releasing it. Now they are losing everyone, trying to pump content, and still broken

  • MJB6967 MJB 6967 (@MJB6967) reported

    @playnewworld Any fix for those who opened the new dungeon chests and got 500 GS items who can no longer get them at or around 600?

  • RBaileysfather Ruger&BaileysFather (@RBaileysfather) reported

    @dougblizz @playnewworld Bruh the game flopped as hard as Anthem. Leveling was the most cut and paste thing ever for quest design. End game progression is the worst out of any MMO I’ve ever seen. Not to mention the major duping issues and just lack of depth for actual design for gameplay

  • sebn3 sebn (@sebn3) reported

    @bhvDRIFT @playnewworld A good game with doesn't lose 99% of its players within 6 months. Adding ONE dungeon doesn't fix what led to the other million people quitting.

  • MMO_Ike Ike (@MMO_Ike) reported

    @bhvDRIFT @FeralForlorn @playnewworld The game has numerus flaws, bugs, and issues and bad design philosophies. It *could* be such a good game, but it's going to take years of building from the ground up. 90%+ of the players didn't quit because of a bandwagon, those millions of people didn't like the game.

  • sebn3 sebn (@sebn3) reported

    @bhvDRIFT @playnewworld Lol they literally didn't say anything for the first three months the game was out and didnt fix ****, infact they killed the trading post multiple times, broke wars, added weird buffering to weapon swaps that killed pvp and more. You can be a sucker all you want tho.

  • _NC_Vet_ Brandon The Veteran (@_NC_Vet_) reported

    @WanderinMisfit @playnewworld @Steam And that right there is the issue. Gamers have gotten lax in our acceptable standards for games. Publishers know this and take advantage. It’s a dead game and those that refuse or just have no standard keep it on life support.

  • saulmdgaming Joey Wilburn (@saulmdgaming) reported

    I would love to actually speak to a real person about my @playnewworld game launch issues. I’m sure this tweet will even get me a “visit this forum for issues” or “go to this site to submit common issues.” I just want to talk to a real person…that is all.

  • themountainbjj Eric Duncan (@themountainbjj) reported

    @bhvDRIFT @FeralForlorn @playnewworld The servers died. I was in a top-tier guild on a full sever. we were waring daily. The sever died and there was no fix for it. thats not bandwagon. Thats not a few talking smack.

  • drestor17 Derrick - AndreNicky (@drestor17) reported

    @playnewworld Ice gauntlet is broken.

  • GeezerGaming89 Geezer (@GeezerGaming89) reported

    @playnewworld storage chest bug fix 🙏

  • bhvDRIFT Chris (@bhvDRIFT) reported

    @josephsherlock0 @playnewworld if i recall correctly that issue was fixed almost immediately and was caused by FPS spiking extremely high numbers in the main menu / login screen due to it not being capped and low load

  • TheGarruk Garruk (@TheGarruk) reported

    @playnewworld @Steam I feel like In order to get most people back that left, you’d have to fix all the game breaking bugs and gold dupes, add new content so it doesn’t feel like you’re seeing the same 5 mobs and then relaunch the game with all servers being wiped so that it’s equal for everyone again

  • ForishKing Forish king (@ForishKing) reported

    @MrInvinn @playnewworld @Steam My son jumped in on this today, not the free server but Fae. Is that an issue? Can he transfer for free afterwards to another server eg Barri? Or is it only if he played on a free server?

  • KripplerTV Krippler (@KripplerTV) reported

    @Paradox_EP @playnewworld Had they implemented a guild transaction log like I’ve asked 100s of times before since day 1 this would be a non issue. I mean how hard is it to add a page showing deposits/withdrawals? Lmao