New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/18/2025 07:00

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Namaslays Namaslay 🗡️ (@Namaslays) reported

    There is a bug where you can't edit the message of the day in your company (it opens the map) is there going to be a fix on this soon? @playnewworld

  • Pakosni1 Pakosni (@Pakosni1) reported

    @elshoeght @playnewworld Same problem for me, my game just crashed when I tp to town. I came back and it's a que time again. I'm getting frustrated...

  • LvsyanLoL Sergi Madrigal (@LvsyanLoL) reported

    @playnewworld I have a problem. I cannot link twitch in game, I press ON and nothing happens, any help?

  • Zenyx_Gaming Zenyx (@Zenyx_Gaming) reported

    @GADThornton @playnewworld I don't mind queueing tbf if It doesn't disconnect

  • Mas_y_mas_y_mas David Moreno (@Mas_y_mas_y_mas) reported

    @FATE4k @RichardAOlsen @playnewworld I have Aorus 1080 Ti Xtreme Edition and I have noticed full GPU usage even during queue times. No bluescreen or crash though, my cooling system is really good. The game looks amazing and I play at 80-110 fps at 1440p. I DON'T have the 9/20 drivers, so that's not the issue.

  • Beyond_Eternia Beyond Eternia (@Beyond_Eternia) reported

    @playnewworld Our group voice chat quit working in area that was having crazy respawns and lag. Also ran into a issue where my nodes were not showing on the compass. Other than that, been having a blast playing the game.

  • MecStation Mec 🌐 🇬🇧 (@MecStation) reported

    @SWE_Motorizer @Joeking231995 @playnewworld Autorun will still disconnect you as no inputs being recorded during 20 minutes time out window. What they're doing is using a macro to simulate keyboard or mouse clicks on repeat.

  • Shockzzy_ Jesse (Shockzzy) (@Shockzzy_) reported

    @Zoveria1 @playnewworld had this the other day literal only fix is to restart the game but it aint worth it, just use your map and manual pin quest spots.

  • TwixLogic Ashley (@TwixLogic) reported

    @playnewworld disappointed after queueing for 20+ hours over last few days that I finally decide to pick a new server and get falsely banned after lag detected. Play time is limited as it is, will I ever get to play? :\

  • ItsBittie Bittie (@ItsBittie) reported

    @Namaslays @playnewworld I really hope they fix it soon. It's actually so annoying T_T; I just want to post a company message of the day.

  • gollyclayton1 Josh Clayton (@gollyclayton1) reported

    @playnewworld put it back upppppp i need my fix mannnn

  • Zoveria1 zoveria (@Zoveria1) reported

    @playnewworld Im having a few issues in game and i have to be stuck with them because of long queue times. Some of them are: untrackable quests on my screen (even after repinning) my map being blank so I cant travel to settlements.

  • BBladeVII Nico (@BBladeVII) reported

    Yo it's the third time in different days where I crash for different reasons. First day I died and I couldnt spawn, one day for connection issues and today game crashed. Do something because there are too many bugs @playnewworld

  • SWE_Motorizer SWE_Motorizer (@SWE_Motorizer) reported

    @Joeking231995 @playnewworld Yeah. Only to disconnect after 1-2 hours of waiting...

  • MiyukiVR_ 🎄MiyukiVR🎄 (@MiyukiVR_) reported

    @elshoeght @playnewworld When you crash or lag or get kicked for afk you have around 5 to 10 minutes to rejoin and skip the que.

  • elshoeght Levy Elshoeght (@elshoeght) reported

    @MiyukiVR_ @playnewworld You can comment all you want, but i'm sitting here in Q after a disconnect. That's the cold hard truth. You're not new world support either, so go have a nice day somewhere your information is correct. Your expierience isnt helping either solve mine or make me feel ok about it.

  • beardedfroggy beardedfroggy (OTSS) (JuicyZone) (@beardedfroggy) reported

    @Funky_Glode @playnewworld Wow had the same issues as did most big games.. you would think they would learn from eachother

  • CameronParadox CameronParadox (@CameronParadox) reported

    @playnewworld I’ve been waiting for the server time fix now that time is coming I can hop on

  • JxAnime2000 Akiro (@JxAnime2000) reported

    @KR155_ @playnewworld The problem is that I am a dps and a solo dps without a key, nobody wants it to party

  • kelt3k keltek (@kelt3k) reported

    @playnewworld Hello, New World Twitter Account. I need help fixing my issue. I need a girlfriend

  • frittan89 Freddan (@frittan89) reported

    @playnewworld fix the damn lag detected cant even play the game,

  • frittan89 Freddan (@frittan89) reported

    @MorrissyJordan @playnewworld same issue here so annoying cant play

  • JulieenBC Mbapper 🐢 (@JulieenBC) reported

    @playnewworld Fix your queue…

  • BagelBackpack Marc (@BagelBackpack) reported

    @JimmieSan_001 @playnewworld Yesterday the lowest queue was 3k Now they added new servers that gonna be full till prime time and we still have the same queue issue Well and even if by some black magic we get a low queue server you’d have to ditch your character and start from scratch

  • Sienna07250140 Sienna (@Sienna07250140) reported

    @SoulHuntah_ @playnewworld bug - restart the game and it should fix it

  • addect7 Addect (@addect7) reported

    @MorrissyJordan @playnewworld That is actually one of the worst issues i am having

  • goblintongue gabriel🕷 (@goblintongue) reported

    @playnewworld hey i’m in a constant state of lag freezing on my main character but my other character on the same server is fine, any help?

  • Funky_Glode Glode (@Funky_Glode) reported

    @beardedfroggy @playnewworld Launch day glitches and issues happen but these queues? Big Oof indeed! The fact it booted me to the back of the queue was enough for me not to bother at all last night. Which sucked.

  • KETOS63574174 KETOS (@KETOS63574174) reported

    @playnewworld There is horrible lag/ bad connection to the Dungeon Servers on the World Antillia. could you pls look into it.

  • Khumahz Jai (S-end it) (@Khumahz) reported

    @playnewworld Yo any idea how long until you fix ‘Utopia’ been in queue for 5 hours?