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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron Ross
(@SitNoobSit) reported
@playnewworld How are you guys going to release an “update” and only fix 6 things. Make no mistake your Devs are the reason this game is dying at a record pace. This game had such potential, what a shame.
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Violents
(@Xarraan) reported
@playnewworld Can we fix getting the popup for apptitude levels/chests everytime you enter and exit pvp arenas
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PaijeanTV IE
(@PaijeanTV) reported
@ur_Shulgi @pl4ydaocphx @playnewworld Most of the bugs that were created were because they squashed other bugs & opened a whole can of worms. I think it would be hard to throw someone who hasn’t worked on the project hands on, to come in & find & fix errors like that.
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Xeldon
(@Xeldon6) reported
@playnewworld Fix the Bug in House rating =S
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فيليب عبدالله
(@BiQw9) reported
@playnewworld Don't fix anything.. just shut down the servers nobody still care about ur buggy game
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Thomas
(@Allthiswas) reported
@playnewworld I love this game. But the decreasing player base, the AP southeast server issues that were blamed on user settings, the bugs. It’s just dying. I hope it truly picks up. But it’s just dead.
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Eaglestrike
(@Sireaglestrike) reported
@tcislucky @playnewworld It's just a weekly patch fix. They do bigger monthly updates, and this one ain't it.
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time138
(@time1382) reported
@playnewworld Look at the number of skins we have. A huge selection and not one of them, to our knowledge, have caused issues up until now. Besides clipping issues. These commenters don't mean half of the things they say.
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B-i-N-G-o🇺🇸🇵🇭
(@FiLiFLiP) reported
@grindrake @playnewworld what's the issue with those gear? something new? I crafted them like 5 months ago
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ur_Shulgi
(@ur_Shulgi) reported
@playnewworld No fix for the Housing Tax payments? How about measuring accounts that never leave a territory as most bots never do. Bot accounts stay logged in for extremely long hours. Compare these and look at weapon skills. Pretty sure you can find & then eliminate all auto or run bots
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Patricia Trant
(@Steelheart59) reported
@playnewworld Please fix the leveling progression and amount of experience gained. The game is too slow and tedious with little variety in any of the quests. Please also create a queueing system for dungeons and higher level content. Make the game better for solo players looking for groups.
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Activisionisajoke
(@Activisionisaj1) reported
@playnewworld Fix the ******* lag you JACKASSES!!
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Shitter Geek 🚀✊
(@ShitterGeek) reported
@playnewworld @TreBeersLater Why are you guys copying and pasting messages! address people issues with a video. show that you have the community's interest at heart! i have seen this message copied and pasted constantly! Dev update video is much needed!!!!
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Steve Taylor 🇿🇦 🇦🇷
(@TSteve17) reported
@playnewworld When are you going to deal with the real issues?
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Infinity Owl
(@infinity_owl) reported
@playnewworld quick rant: The new gear score based dungeon runs are creating separation among players and dismantling guilds. The wars and dungeons need to be on their own instance because the lag is unbearable. Community bosses or raids would be a nice addition. Please fix!!!
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DarkDay
(@Dark_Dayy) reported
@cctcgsales @playnewworld It should stay higher than NW, no doubt. It has more of an end game, and it's early game issues have already been fixed. Plus it's f2p and takes less of a machine to run it decently. You can see each major update in the population trend. Looks like it stayed under 10k for a bit.
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Guillermo33501
(@Victor33501) reported
@playnewworld End game fix??? Since when did you guys added end game to the game?? 🤨🤨
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Shinken_72
(@Shinken_72) reported
@playnewworld Really enjoyed this game the first month, hopefully it will get back to that but without all the problems.
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HNN
(@MetaDune) reported
@Activisionisaj1 @62stitches @playnewworld How is that sad when just skins crash the entire server lmao
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jarett.wright
(@datoneinch) reported
@playnewworld 30k active players right now with 40k 24 hr peak. Can we just admit finally that the game is in an awful state and shut it down for 2 years to fix all of the issues? You've been losing 10k players a week at this rate you'll be out of business by the end of the month...
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Activisionisajoke
(@Activisionisaj1) reported
@playnewworld FIX THE ******* LAG!!!
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Targ
(@Targ35618266) reported
@Rich38179611 @playnewworld Bots are for majority gone. Yes they need cross server OPR but the game even a yr old yet. Interesting how people forget how many issues their favorite games now had right after release. Course some never played them right after release
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SuboptimalNinja
(@Suboptimal_GG) reported
@playnewworld Still no confirmation Dynasty mutator loot is broken? Losing faith ags...more and more each day
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aPrimitiveOrange
(@aPrimOrange) reported
@playnewworld I’m sorry but when ur at a point when simply adding a skin causes servers to crash then u must be doing something wrong, and if u don’t want this game to die then I’d suggest getting it together
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F 'fLoo' S
(@fstrankowski) reported
@playnewworld Quality Game Studio. For sure. Lost 96% of its playerbase within 5 months. You guys cant do ANYTHING right. **** it. Pack the **** and shut the servers down.
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Yunus Emre
(@Yunussemree3450) reported
@playnewworld Will you fix that ?
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furkan kaya
(@fuurkankaya) reported
@playnewworld I have LAD DETECTED problem, I have tried so many things to fix it but still same issue and then I sent ticket to you guys yet no answer. Can somebody help ?
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Jeff Logsdail
(@Logsdail) reported
@playnewworld What about the unplayable lag? the game shouldn't even be in a production environment at this point. it's embarrassing considering the drop in server populations.
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Targ
(@Targ35618266) reported
@datoneinch @playnewworld I like playing this game, it doesn't need shut down for 2yrs. It's not in an awful state, it's actually moving in the right direction where devs are working to address issues in a timely manner. Have fun in whatever game u like playing.
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HollywoodGamin
(@BryceHoeppner) reported
@playnewworld Its hard for me to post in forums. YALL HAVE TO FIX WEAPON SWITCHING. Theres just so many bugs. On a side note i love your game and i hope it sticks around and im ready for more content!