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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Suad Salkic
(@Cookiemustard) reported
@playnewworld You could fix this by requiring the player to be active by gathering resources, crafting, combat by pve/pvp, etc. That would reduce que times significantly, since people have to sleep and can't stay up forever. Auto-running into walls allows them to block others from joining in.
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Harley/MystressMo/InsaneGameENT
(@BlaqHarleyQue) reported
@playnewworld tbf i dont agree with banning people for a problem created by the company. A single parent who had to tend to the kids and it took more than 20 minutes either has to sit in queue 5+ hours or afk dodge to play the game. I can understand 45 minutes or so. But 20 ? No. Bad choice
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Otori
(@OtoriSenpai) reported
@playnewworld 4h in Q. When finally loged in - server not response and game crash. I'm pissed off!
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KingRaliant 👑
(@kingraliant) reported
@MoxsyOG @playnewworld Portal freeze crash?
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Lif3l3ss
(@Lifelessgaming) reported
@303Apples @playnewworld funny thing is this has been a issue since closed beta and they swear its not automated but it 100% is. And soon as i mention this on the forums during closed beta they locked it. me and my brother during beta 2v6 this group and killed them multiple times next thing we banned.
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⬆️UPDOG⬆️
(@cryptotho) reported
@KingVigors @playnewworld Seriously , one disconnect and I'm in a 6 hour queue
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mike
(@mistermfmike) reported
@jaymhits @AnthonyKongphan @playnewworld Any idea if there was a hotfix or anhthing for the pylon not going on CD when it should? I wanted to use the IG but figured if any part of it was broken i wasnt gonna chance it.
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Antonio vasquez
(@BALLISTICTANK) reported
@playnewworld So I'm stuck in game can't move unstuck doesn't work called my isp everything fine also alot of people are having this problem any tips help
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TheR700
(@Chrys_Everbidge) reported
@playnewworld Why does my game keep crashing please fix this problem, i do every fix online i see and play on all lowest settings, and have well above the games requirements.
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🎃wlet
(@OwletinSoT) reported
@Sherl0ckSparr0w @playnewworld I got it on steam and haven't had any issues playing, launches like a normal game!
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Anthony Joseph
(@Anthony38662821) reported
@playnewworld man this game is something else! Just waited 2 hours in a queue then I get to number 1 spot and it crashes. Restart game now I’m 500 behind. Guess I won’t be playing. This game scuffed. Fix your ****.
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DankestBears
(@DankestBears) reported
@playnewworld Please any update on the horrible expedition lag? enemies hit 3s before they actually move and it's making captain thorpe in dephs impossible.
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Tobi
(@Tobi_Wasser) reported
@Twitch @playnewworld Please fix game freezes
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The New World Compendium | A New World MMO Podcast
(@NWCompendium) reported
Some folks really miss the point of what I am saying regarding the AFK Avoidance Detection that @playnewworld will be implementing. It SHOULD be done. However if not done properly and communicated properly it can be error prone and kick people who are NOT avoiding afk timer. ~Ark
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LegoToadeto
(@LegoToadeto) reported
@playnewworld This is an extremely stupid solution that doesn’t do anything to address the actual issue. It only addresses a symptom of the larger issue while further pitting players against each other. This will have no impact on queue times.
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DesertfoxOG
(@Desertfox327) reported
@playnewworld Why don't you fix your servers first. If you get DC'd you shouldn't go right back into the back of the queue. There's a reason players are resorting to these methods.
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morlako
(@morlako6) reported
@playnewworld queue? what queue? So far its been enjoyable playing on the Chinese servers. no lag either, yall just complaining( whining) !!!!!!
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Gage
(@BawzRs) reported
@playnewworld why have you guys still not addressed the problem with your game and GPUs crashing? There is a 400 page thread on the forum of people with NVIDIA 1060s to RTX 3090s producing the same error code and nobody can play. This is an AMAZON problem.. not US .. fix it
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Zantes
(@iZantess) reported
@WhoaFlyingChair @playnewworld I ordered this game in Dec. 2019 , i played 3-4h at 1am in the weekend… cant login at all at daytime, for what did i wait? And why the fck did they postpone it?? For a good release?? The fck is this release ??? Noone an login scrubs of devs
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Tony
(@TonyFisher83) reported
@Twitch @playnewworld When I can login from the 1000 or so queue I'll let you know
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TheInnsanity
(@TheInnsanity) reported
@playnewworld there is a company on our server mass reporting other company governors and consuls so they're temp banned while territories are able to be war-dec'd. Is there a solution for this problem currently in the works? Just walking in town can get me banned now.
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Sir Doenny
(@sir_doenny) reported
NewUpdate!War parties! Going deep into game mechanics of #ThisLandIsMyLand @TLIML_Official and after maybe some #NewWorldMMO That queue is insane - 6 hours waiting into crash and all over again #despair @playnewworld
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The New World Compendium | A New World MMO Podcast
(@NWCompendium) reported
@golgotah91 @playnewworld That's a whole different problem anyway. There are more people in the queues than the server capacity can alllow in. So even if you kicked everyone in the game, you'd still be in the queue. That is why they are working on increasing server capacity & add new servers. ~Ark
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Stenvar
(@golgotah91) reported
@NWCompendium @playnewworld I Hope they fix it soon;)
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Delphhiem
(@delphhiem) reported
@playnewworld Tbh if you would just fix ur server cap there wouldn’t be a problem lol
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JustARandomAccount
(@JustARa63312556) reported
@TheRealJDPerry @playnewworld I had to step away for 20 mins last night, server kicked me coz afk and i waited for 4 hours in queue... I decided i will wait until they fix the queues and just not bother to play for now. They don't see themselves being st fault here..
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HYDRATE 🇺🇸
(@Clicks_42) reported
@playnewworld 1. this isnt the first mmo to ever exist. take note of other mmo's to get a feel for who would play this game. 2. servers arent the issue. the issue is that you decided to limit how the player can play the game. if im in Oceana then want to switch to Morrow, i should be able to
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LIVE|teachergamergg
(@teachergamerGG) reported
Waiting in a queue for hours only to see myself get the "failed to configure" connection error right as I get ready to load in. @playnewworld get your **** together. We paid $$$ for this.
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sam budzicki
(@sambudzicki) reported
@playnewworld please hurry up and fix these que times I was in a que got an error and got knock out of spot in que and now will have to wait even longer the game would be even better if people could actually play it.
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Joshua Testerman
(@JoshuaTesterma8) reported
@playnewworld you guys have to fix the Desync on the star excavation ravager in amrine, not sure if it’s like that in the other expeditions as well but it’s game breaking. Dudes smack you before they even begin their animation