New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/19/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • FunsizedMunchk1 FunsizedMunchkin (@FunsizedMunchk1) reported

    @ravekatxD @playnewworld omg it's so annoying! i never had that problem until today!

  • Ha5hashin 🔴 LIVE | Ha5h Slinging Slasher | SNEAK (@Ha5hashin) reported

    Having issues on Portal runs freezing my game on @playnewworld. Anyone know how to fix this?

  • Ripper77657139 Ripper (@Ripper77657139) reported

    @playnewworld Can you please take the servers down when you say you are going to. It almost cost my company a war last night that was set to start 1 hour past the down time. A lot of people on my faction assumed servers would be offline so just they just logged off.

  • KrypticKamikaze Andrew (@KrypticKamikaze) reported

    @Miguel06707782 @DemocracyIsGone @playnewworld Did you ever think that these were easy fixes? So you’re suggesting that they fix nothing until what you think is important should be fixed is taken care of?

  • JorgeKceres Jorge Cáceres 🍪 (@JorgeKceres) reported

    @playnewworld Isnt complete, every time we try to defeat the last voss of destiny dungeon the game crash guys, keep triying to make it better, 10h manteinance and u still dont make good things, gg refund

  • FunsizedMunchk1 FunsizedMunchkin (@FunsizedMunchk1) reported

    @Bree_Dizzleee @playnewworld hopefully you won't run into the same issues we are!

  • LukKonen15 Lukáš Konečný (@LukKonen15) reported

    @Rythemz_ @RayTob92 @playnewworld Entitled ... Yea product I paid for is not working properly, how entitled.

  • Littlefabi0 Littlefabio (@Littlefabi0) reported

    @playnewworld Please fix the level 65 Corrupted Portals. The Tier V staff is not working to close them! This needs fixing!

  • Andree_Thorsson Tho_Andr (@Andree_Thorsson) reported

    @playnewworld i always gotta relog everytime i jump onto any of my characters. Is this a common problem or am i alone in this situation?

  • Miguel06707782 Babadykek (@Miguel06707782) reported

    @DemocracyIsGone @KrypticKamikaze @playnewworld totally missing the point , just check forums because you 2 seem to be talking out your *** tbh, i understand your points but this patch was not enough to fix anything of importance going on

  • TheXunseentv TheXunseen (@TheXunseentv) reported

    @MagicSpitzer @playnewworld I do agree but they try to account for everyone but sometimes they can’t please everyone. As much as I hate seeing anyone not being able to play the game but I’d rather play something else or do something else while they try and fix issues that came up during the down time.

  • Nez949 🔴 Nez949 (@Nez949) reported

    @playnewworld Please fix the epic wep questline for Hammer/Frost Gaunt in Malevolence Eden. Please also fix tier 4-5 Azoth staffs so that they work. Also please fix Reek Water Bugged Ancient pink ghost quest and Endless skeleton spawn quest SouthEast Reek. Thank you.

  • psiHawk7x0 Tom (@psiHawk7x0) reported

    Why do I post this personal **** on Twitter where nobody cares? Because I have nobody else. I have no friends or family who give a ****. None. And I can’t talk to my wife and daughter. They have their own problems. Maybe I will just beat **** up in @playnewworld

  • RemmyLebo RemmyLebo (@RemmyLebo) reported

    So @playnewworld has been out a little over 2 weeks, what do you guys think? Im saying 8.6 out of 10, which honestly im thrilled about! I think most issues are fixable, and the base game itself is fun to play..

  • CDay1088 Hellfire (@CDay1088) reported

    @playnewworld Im getting AFK kicked while fishing. Please fix!

  • xxxltz400 Bugsbee aka casey (@xxxltz400) reported

    @playnewworld fix your lag ! ! ! 50v50 is people standing still in war , also streamers ruined our server cause they hide on what server they are going too , servers transfers now !!!

  • psiHawk7x0 Tom (@psiHawk7x0) reported

    Why do I post this personal **** on Twitter where nobody cares? Because I have nobody else. I have no friends or family who give a hit. None. And I can’t talk to my wife and daughter. They have their own problems. Maybe I will just beat **** up in @playnewworld

  • GoodnightMatty Matt (@GoodnightMatty) reported

    @Brunitzsche @playnewworld @primegaming Same. Still broken. Just worked the one time I guess.

  • Jackco32 Cormac Jackson (@Jackco32) reported

    @playnewworld Can you please xplain why your game is freezing for minutes at a time? Is it like you took the servers down to downgrade?

  • Miguel06707782 Babadykek (@Miguel06707782) reported

    @KrypticKamikaze @DemocracyIsGone @playnewworld is not at my request , im a nobody that likes the game and wants it to be the best that i can, but ignoring feedback and fixing little things and CASH SHOP and then delaying the maintenance 5+ more hours.... is just a joke. just go to the forum and check the actual problems.

  • savant_trading TradingSavant (@savant_trading) reported

    @playnewworld Patch is making my game crash now upon entering server.

  • Jesskahh_ JessicaSarahh (@Jesskahh_) reported

    @Bjoerun_ @RayTob92 @playnewworld Don't play it then? If you don't like the down time then just go play something like dead by daylight where they do one patch every 3 months, and the game is ******* broken and nothing's been actually fixed for 4 years?

  • OutrunAvenger Cyber Kaiju (@OutrunAvenger) reported

    @Juanitopl12 @playnewworld @Oliverrhdez Hopefully it gets addressed! On the Steam forums people are having the same issue :(

  • mopar200 Rayan_ds (@mopar200) reported

    @playnewworld Please fix the server EUR its so LAG 😢

  • Miguel06707782 Babadykek (@Miguel06707782) reported

    @KrypticKamikaze @DemocracyIsGone @playnewworld bruh did you look at the patch? tell me what did they fix that was player feedback , the only thing that they did was the faction thing, nothing else.

  • ImDstn Dstn (@ImDstn) reported

    @playnewworld I don’t what you did to the servers but so much lag and issues now. Please fix the NW SERVERS

  • Juntness Junt (@Juntness) reported

    @playnewworld Shame that siege performance is horrible. When will there be a fix for Ice Guantlet causing major desyncs during conflicts?

  • Claysthetics Claysthetics (@Claysthetics) reported

    @Ch333kyST @playnewworld DAY 8 STILL BROKEN what server are you on??

  • roxy_vixentails the_real_vixentails (@roxy_vixentails) reported

    @playnewworld the maintenance cost #syndicate their city #marauders took it for 20v10 in a war.. bcs of bad login issue.. all good and well but the drama now has started also LOST bcs one noob decided to sign up invasion and we lost station tiers. Bcs of this pls compensate

  • EliteShadowG0D Matt (@EliteShadowG0D) reported

    @playnewworld Just waiting for a big fix for ice gauntlet and fire staff. Character gets really buggy while playing with them