New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 09/17/2025 20:00

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Online Play (50%)

    Online Play (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Game Crash (25%)

    Game Crash (25%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceLa Broque Game Crash
United StatesSeattle Sign in
GermanyAhnatal Online Play
ItalyBologna Online Play
ArgentinaRosario Online Play
SwitzerlandBern Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Paradox_EP Ethan Price (@Paradox_EP) reported

    @DutchAndNerd @itsjrussell @playnewworld Yeah he's not getting the problem at all. Just getting mad about people getting mad at New World for lying. Kinda weird tbh. Like are they paying him to do this campaign, because if not there's no reason to defend them lmao. The games for us. It's a service. So they need us

  • Paradox_EP Ethan Price (@Paradox_EP) reported

    @itsjrussell @DutchAndNerd @playnewworld Lol. That's not how that works. Just because it's a "free" feature doesn't mean they can lie about it. I hope u never run a service game. You'd run it into the ground.

  • ScrubmTTV Scrubm (@ScrubmTTV) reported

    @playnewworld Can you guys fix the crazy lag in wars since your cannon patch? Can you guys fix that half of my lvl 60s can't get past 25k faction points to buy the faction vendor that you made super overpowered for no reason please?

  • chasehammer Chase Hammer (@chasehammer) reported

    Just attempted first dungeon in @playnewworld..3 people my ***. Got all the way to the final boss fight. By the time you get their all your gear is broken, can't trade, just die. Need more like 7 man minimum. Sigh, can't even progress in story until it's completed.

  • StonerL0ve Dan Hernon (@StonerL0ve) reported

    @kates_baked @BlackroseNero @playnewworld Damn, didn't take you long to somehow make it about "Men are the problem". Well there goes any kind of credibility you feigned to have. Good job, you played yourself.

  • Paradox_EP Ethan Price (@Paradox_EP) reported

    @itsjrussell @DutchAndNerd @playnewworld Don't lie to the community of a game that's designed to be a service. Meaning if the game dies u wasted **** loads of money and time. So they need the player base to be somewhat happy. They continue to lie about stuff.

  • OriginalH1h OriginalH1h (@OriginalH1h) reported

    @playnewworld There gonna be a fix for stuff coming up as "uninitialized"? At first it started off with the character Title showing up as uninitialized and achievements coming up as uninitialized. But now I have just random items in my inventory that are just white blocks that say it.

  • BarrsBetting Barr's Betting (@BarrsBetting) reported

    Day 5 of waiting for @playnewworld to fix their autoban system and/or respond to support tickets (at all) in a timely matter so that I can play the game without fear of getting banned a 3rd time for being level 60 #NewWorld #NewWorldMMO

  • Buckslayes BuckslayzTTV (@Buckslayes) reported

    @playnewworld I can't trade with people what is wrong or what do I need to do to fix it? Please help

  • aKeptPet KeptPet (@aKeptPet) reported

    @Asmongold @playnewworld all you muppets saying whats the problem its massive you cant expect large numbers of people to leave a server that has a decent player base & to go to a dead server so they can join 1 of their friends that rolled a low pop server on launch

  • DavidrHolly David Hollingsworth (@DavidrHolly) reported

    @SenpaiRu @baardvrouw @playnewworld I'm speaking for people on the forums, in fairness. As I said, the problem for these people is they can't transfer to a low server because of US > EU People have likely committed too much time to a character to want to start again now. But we'll have to wait and see what happens

  • itsjrussell Josh Russell (@itsjrussell) reported

    @Paradox_EP @DutchAndNerd @playnewworld This is gonna be my last reply to you. Again its common sense not ALL SERVERS can be transferred to because of limits due to population and return results in a massive queue again. Now we are back to the issue we are trying to solve. Think about it. THINK.

  • Fancymetalninja Fancymetalninja (@Fancymetalninja) reported

    Anyone else wish @playnewworld would fix respawn times so they don't respawn within 15s of killing them?

  • Paradox_EP Ethan Price (@Paradox_EP) reported

    @itsjrussell @DutchAndNerd @playnewworld My "full" server hasn't had a queue in a week. I'd just like them to not lie to people. They told people to just go play any server without a wait and transfer later. At the time they still could've created a character anywhere bc they hadn't locked anything. That's my problem

  • mandals_gfx Mandals (@mandals_gfx) reported

    @TVR_F3Geppetto @playnewworld Releasing this feature without fully testing it is by far the worst ******* idea ever. Imagine transferring your character and it gets deleted. Not even NW would be able to fix that.

  • Garlemmm Garlemmm 🇺🇸 (@Garlemmm) reported

    @CampbellKingdom @playnewworld maybe they found something out that originally they didn't think would be a problem. things come up that sometimes are out of their control.

  • goBLUE3131 MattAF31 (@goBLUE3131) reported

    @playnewworld PLEASE FIX THE REPORTING SYSTEM. People are getting falsely mass reported so factions can have an unfair advantage.

  • GameDesignGeek Michael Isaacs (@GameDesignGeek) reported

    @playnewworld In the middle of taking on the Biggest Faction on my server with my Company, get Mass Reported, and instant banned! Your report system is ******. Paid for this game, so many bugs and issues with the servers, and more bugs in the game and now this... Fix your ****

  • Aneu_gamer Alex Neuendorf (@Aneu_gamer) reported

    @playnewworld @primegaming The server transfer token is pointless when your not allowed to get into your freinds servers weather that it's a different region or your freinds server is "full"... These tokens are not solving our problems at all...

  • Haddred Haddred (@Haddred) reported

    @RottenJF @playnewworld We are no longer fishing buddies. She pulled aggro on a wolf and then ripped the powercable out of my laptop. By the time the lag resolved I was dead. It's a good thing she's cute.

  • itsjrussell Josh Russell (@itsjrussell) reported

    @Paradox_EP @DutchAndNerd @playnewworld Its common sense to just KNOW you wouldn't be able to transfer to a full server. WE ARE TRYING TO AVOID queues and issues so why the hell would they allow transfers to full servers. All I am seeing is people just bitching and crying on a free feature. Get over it.

  • dsavillian David Savill (@dsavillian) reported

    @Duck5 @CampbellKingdom @playnewworld Yeah. It’s because we had this exact question and the Twitter thread suggested it wouldn’t be a problem.

  • TheSigurdr Cody “TheSigurdr” (@TheSigurdr) reported

    @Maven @playnewworld This! I noticed this the other day when I was crafting, feels like an error but who knows!

  • The_Stolls The Stolls (@The_Stolls) reported

    @playnewworld Backhanded and garbage company for not providing players region transfer. I guess **** the service members overseas playing your game.

  • sodxsaint Joel Burt (@sodxsaint) reported

    @playnewworld you all need to fix your mass report perma ban system. Players are abusing it.

  • aKeptPet KeptPet (@aKeptPet) reported

    @playnewworld Hew New World fix the gold repair costs of items, its way to high its cheaper to buy a new set from the AH then to repair

  • justclaireblog Just The Claire (@justclaireblog) reported

    @playnewworld please, continue working on the servers. It's unimaginable to play the game for 5-10 mins, before apparently the game detects a lag, dc's me and then, in span of 6 minutes we got 5 errors while trying to connect and queue. I'm starting to regret my purchase.

  • Smok3andPlay Smoke and Play (@Smok3andPlay) reported

    @playnewworld @AdamsOnFueg0 Yeah but that’s the problem. You ******* let us believe we can transfer and now we have played the game and can’t get a refund.

  • EZ00100100 EZ$ (@EZ00100100) reported

    @playnewworld I can't even get a response from support tickets. Customer service is typical Amazon trash

  • SirGoatforce Goatforce (@SirGoatforce) reported

    Is gem weapon damage scaling broken in @playnewworld ? I've just put an Amber in my weapon & respeced to Focus & there appears to be no damage buff at all. If anyone knows about this stuff, can you let me know #Newworld