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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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New World Issues Reports
Latest outage, problems and issue reports in social media:
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Marco N.
(@Marco_wbn) reported
@playnewworld One of the richest companies in the world doesn't manage to release a game with server capacity of more than 2000 players and broken queues. In year 2021. Ridiculous.
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Lewis Macey
(@NokorUK) reported
@playnewworld Queued from 764 or so down to 289, and got thrown out the queue with an error. I'm now 1309. This is ridiculous, how no-one else got chucked out. Evening ruined.
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WRX 🖤 𝕿𝖆𝖑𝖊𝖓𝖙𝖘𝖈𝖍𝖒𝖎𝖊𝖉𝖊
(@WolfRefleXxx) reported
@playnewworld When servers crash are the characters lost?
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MrnoxbonaNL
(@MrNoxBonaNL) reported
@playnewworld i was in spot 1. game says error joining the quee.. disconnected me.. now im back at 161... thanks devs thanks
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Adem
(@AdemRM_) reported
2 hours in queue just for the game to tell me there was a problem please try again when i was 7th in queue… nice game. Steam counts 2 hours playing time which was 2 hours in queue #PlayNewWorld
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Skipper
(@ToxicSkipper) reported
@playnewworld went from 3200 down to 125 only for my game tro crash and reset me to 14520 LMFAO
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Glitch09UK
(@Glitch09UK) reported
@playnewworld It is totally unacceptable a company like Amazon Games have this server issues after all the beta tests and supposed server tests! I appreciate the efforts of the team but the big man that does the decisions is unfit for purpose! Not impressed at all!
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ACTIVEcold
(@ActivEcold) reported
@playnewworld we need more server's this is ridiculous the EU servers are so flooded no one can login. and that's not even knowing what's going on in the rest
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Jason Fitz
(@BoomerFitzy) reported
Are we gunna have to wait in a long queue everytime we sign in @playnewworld
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Meowxxi
(@IMoxxi) reported
@playnewworld I get that there are an overwhelming amount of people trying to get in and very understandable but its frustrating to wait an hour and be nr 200 and then get an error code and now Im 1495. And it just failed again.
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Max Renke 🐱💻
(@maxrenke) reported
@Eddie_v3 @CrazyStiggy @playnewworld this is a simple computer science problem. you need an order of magnitude more servers to handle launch day. then in 3 weeks time, you have a bunch of servers doing nothing every. single. launch. has. queues. it's not economical to solve
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David Le Poidevin
(@Digit9467G) reported
@playnewworld Aware of login queues? are you aware that after waiting for an hour to go from 728 to 220, we get the mm_loginservices_internalServerErrorException error just to requeue and be placed 1335 in line?
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Sureshot Design
(@SureshotDesign) reported
@CrazyStiggy @playnewworld Surprised it didn't crash, nothing better than queuing for 3 hours and it crashing after already queuing and then e not working
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Craig Twining
(@CraigTwining1) reported
@donut1256 @DaMetaEX @playnewworld Yes, I won’t be buying in game currency. But still, you cannot argue that it’s ok to have hours of waiting because of the price and launch issues. Makes no sense.
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pogU
(@Cazeyy_) reported
YO wtf is lag detected? @playnewworld
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Toki 🏴
(@TokiBuni) reported
@playnewworld I got in after 2 hours of waiting and seen 90% of players jumping and running into walls (not playing but keeping their space in the game) while I get it.. I also think this may be part of the problem. Signed out after lunch break and I've been getting a connection error since👎
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Marco N.
(@Marco_wbn) reported
@playnewworld One of the richest companies in the world doesn't manage to release a game with server capacity of more than 2000 players and on top we get broken queues. In year 2021. Ridiculous.
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Wasp
(@xJustinJx) reported
@playnewworld 325 person queue with an estimated 2hr40minute wait, thanks to a crash. good job
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GoodGuyChris1
(@GoodGuyChris1) reported
@playnewworld this is bull **** having a bug where i cannot craft anything in town after making it to lv 13 and having to relog and sitting here for 2 hrs watching paint dry waiting for 550 que to SLOWLY reduce. but at least its not a 10k que i guess FIX UR GAME
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Al Gardiner
(@AlGardiner6) reported
@playnewworld If you are stuck logging on. LOTRO (Lord of the Rings Online) are offering all quest packs for free if you enter the code LOTROQUESTS2021. Not as nice graphically but never any problems logging on - just have to play Hobbits and what not :-(
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The Common Shaman
(@TheCommonShaman) reported
@playnewworld I can’t turn in my faction missions anyone else having this issue??
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Kitsyn 💙
(@kitsyn) reported
@playnewworld Unfortunately, additional servers don't help get the 2/3 of our company who have been in queues for 3+ hours onto THIS server with the rest of us. Please fix.
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Nicriks
(@Nicriks) reported
@playnewworld There is nothing more fun than waiting 2+ hours a second time to see again the ERROR inscription being 11 in the queue ... all servers in EU have 2000+ people in the queue. How am I supposed to get on some server ... FFS
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Mihai Batea
(@batea_mihai) reported
@CrazyStiggy @playnewworld I got to 67 in queue and guess what? Error pops up...Failed to join login queue....please try again ... now back in the queue...look like I'll spend another 3 hours...just to get disconnected again...
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✨✨ Inside 4ndroid ✨✨
(@Inside_4ndroid) reported
@playnewworld so i finally get into a server start playing for an hour then it errors and says login unavailable and even deleted my character WTF.. did i just buy your game today to waste my time and money?????????
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Diabolus84
(@diabolus84) reported
@eptddd @JCronnico @playnewworld they own AWS and the beta tests had this issue it's something that could off been avoided
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Henderson
(@wtfishenderson) reported
@playnewworld Why did I sit in a queue for almost 3 hours, then once i get to position 100. It boots me out for login failed and i have to requeue and stick me at the back of the line...
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Karen
(@karengamerlife) reported
@playnewworld I tried to create a character on eu central, ended up with a server error, created a second character on a different server, same story. It now says I have 2 characters, I can’t see them or select them and it won’t let me create a new one because I have reached a maximum of 2!
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Alex
(@TheStormTiger) reported
@MindofX1 @philou225 @playnewworld They had a beta and the same problem they litterally had to add servers they have not learned anything from that beta at all this is on them
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Kraft
(@Krafteon) reported
@Lushton @playnewworld Every launch has issues. Rough, would be full server access with servers crashed and inoperable. Until a company pulls off a seamless launch, I will always expect queue times or down servers. It's. How. PC. Gaming. Goes. Always has been this way.