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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 ‘Ewa Beach |
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 Nîmes |
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| Saintes |
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 Porth |
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 Aßlar |
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| Annaberg-Buchholz |
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Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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ken nunn
(@kennunn7) reported
@playnewworld @seePyou What good customer service
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Bunzaga
(@BUnzaga) reported
@playnewworld How can I report an issue I discovered from open beta? It is relating to how the int and focus gems all give the same amount of elemental damage, while reducing the base damage as the tiers go up. So essentially, the tier 2 gems are more powerful than the tier 5.
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Casperite
(@Casperite2) reported
@KCThePandaman @3RESHY24 @playnewworld You kind of just supported the argument of why mounts won't have any negative impact...magical teleportation (not to mention respawning teleportation) already exists. So why on earth are mounts such a problem for you?
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SABER
(@ItsSABER_) reported
@DavidAlloggia @playnewworld No this is not a problem to be fixed it was an intentional choice they said to prevent zone congestion and quest are meant to be more solo where as invasions, wars, world PvP, arenas, expeditions, outpost rush, are your group content
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HarbingerG
(@HarbingerGN) reported
I’m surprised with how much of a 360 I did about @playnewworld. First touted about a ton of issues with the game and that it would fail on one of those early betas. All the way to a hyped and wanting to find a company to join for launch. Who wants to play together?
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capi
(@eveworlds) reported
@playnewworld @KilledUnskilled any idea when the game will be available for download or when it will be available for login?
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Dwight Lee
(@dwight_lee1833) reported
@peter_alb @playnewworld I can answer that one. You always launch on a Tuesday if you know what you are doing. Monday is low support, Wed -Thurs give you less time to fix issues before weekend. Friday is just bad. Always launch on a Tuesday
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GuardianAngelz
(@0GuardianAngelz) reported
@playnewworld 8 days to go..... first world problems waiting for new world... nothing else matters...
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ⓒⓗⓐⓢⓔ
(@ElKickYourAss) reported
@playnewworld any updates regarding 3090 gpu issues?
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Fortress
(@F0RTRESSGame) reported
@playnewworld Agreed! I can’t wait to stream it, if I can fix my stream 😭
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BeNz Goopymage01
(@jeffstire5) reported
@KhaiProPlayer @noMercy_19 @playnewworld The problem about your statement is you don't think we can air out the toxic unjust bullshit that happens within the company, but those who aren't involved that made this game deserve a shot. Get your head outta your ***. This is gonna be a great whether you buy it or not.
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Criptonyx
(@Elektrix_bladez) reported
@PrawnTV @playnewworld There were only small bugs and no exploits or server issues so I don’t know what game you’ve been playing but it ain’t new world
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p s y
(@PsyGigante) reported
@playnewworld FIX DODGE BUG BEFORE RELEASE
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𝐓𝐡𝐞 𝐖𝐚𝐫 𝐁𝐨𝐚𝐫𝐝
(@TheWarBoard) reported
@vacolts18 @playnewworld They were posted on Reddit by u/PerForm71. I believe some have been removed to be edited for grammatical errors.
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Kaydin910
(@Kaydin910) reported
@playnewworld server list more than 24 hours before release? I keep on asking, and will keep on asking until I get a reply. This shouldnt be too hard of an issue for even the media team to touch base with the devs and get an answer... Yall are def too out of touch...
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ken nunn
(@kennunn7) reported
@playnewworld Do you answer any of your paying customers questions or is this just free advertising. Is this the sample of the customer service to come?
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p s y
(@PsyGigante) reported
@playnewworld FIX THE ******* DODGE BUG
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charlie
(@iamnotcj) reported
@WithJimbo @playnewworld If they delay now they’ll be in heaps of trouble. Ppl will be so angry. If they were to delay they they would have to have done it a few days after open beta ended. Which I thought they were gunna delay too, now it’s too late to delay.
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Rixio Alvarado
(@rixiorx) reported
@playnewworld The problem with rtx 3090 it’s fixed?
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Adam
(@Adams__Bad) reported
@playnewworld okay, PLEASE can I have early access! I am so bored! This is the gaming equivalent of giving me a drug, then taking it away from me... don't be that way man, give me my fix <3 PLEASE <3
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ken nunn
(@kennunn7) reported
@HossamM82672257 @playnewworld That is a question they need to answer I don't know what their problem is
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Nico Resell
(@NicoResell) reported
@Droopy1943 @playnewworld no it wont, they have to fix and add to much things. the game isnt playable yet.
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Magnolia🌺✍
(@magnolia3169) reported
@AstronsNFT @playnewworld I play solo...I didn't put in all that many hours because I got frustrated. I never managed to get to either of those. I realize this is no issue for most players...although I've heard lots of folks using current travel successfully also beg for mounts.
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Gh24
(@3RESHY24) reported
@KCThePandaman @playnewworld Didnt u see how much time u need to spend to get Azoth? not to mention the amount u spend for 1 tp. Prolly they will make it as a microtransaction thing later on + the fast travel cd sux. I dont see a problem of adding mounts it wont hurt the game neither players.
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SABER
(@ItsSABER_) reported
@PrawnTV @playnewworld There will be hundreds of bugs on launch, there will be server problems on launch, there will be 2-3 major bugs on launch, there will be severe performance problems on launch some will be mad some will not care gotta love MMOs
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Josh Alan
(@RabidGG_) reported
@supertesla19 @playnewworld Then create a proper attack and don't use a completely unrelated issue isolated to EVGA cards with bad soldering. You just look like a fool. Hate amazon all you want, but your argument is flawed from it's core.
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Cxtwo
(@CraigsParadise) reported
@playnewworld Just release it then, problem solved
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Uttar Pradesh
(@UttarPr44453606) reported
@playnewworld did u guys fix the lag? where everyone looks like theyre frozen in one spot fighting?
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KosmetosPL - sklep z koreańskimi kosmetykami
(@kosmetospl) reported
@playnewworld go and fix your problems
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Gack NSDW
(@Gackalicious) reported
@playnewworld I am having trouble finding the New world discord can I get a link please.