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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Punkleopard
(@PunkLeopard) reported
@playnewworld all these fixes and stuff are nice and all. But issue is servers still filling out horribly due to people afking either running in place with auto run. Or using the old school controller trick to move in place spinning lol. fix that somehow?
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Andy Kearney
(@copshusband) reported
@playnewworld New World continues to ba an epic failure where playing with your friends is impossible. If you get kicked you have long waits to get back in. Server queue issues continue to be ignored. Your solution of just go to a different server is stupid. Guilds? Do what?
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Freddan
(@frittan89) reported
@playnewworld you need to solve lag detector issue joining a server and getting kicked out and have to queing again,
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TheGreeblyOne
(@GreeblyOne) reported
@Sensei_Snap @playnewworld Atta boy. #teamcovenant I'm waiting for ques to drop about before I start streaming. I've oh had one crash but that put me in a que for 3 hours. Game is fun as heck though. You'll love it.
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Alexander Niewelt
(@ntry1337) reported
@playnewworld Is it possible to switch the Charakter from an US server to an server in Europe after the problems are fixed? We are 6 people, at launchday we could only join an server located in the us
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Well
(@Well18866820) reported
@playnewworld you should pay more attention to these mass reports, players who didn't do too much are taking reports, from other whiny players who can't stand to lose! FIX IT!
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Nated
(@NatedVAL) reported
@playnewworld fix the queue for a starting area. it's stucked
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roaa
(@RrooaRoaa) reported
@playnewworld have decent servers with all the funding they have. But 10 fukin hours to get into the game...... that just wrong... At one stage i waited from 2800 queue position to 5 just to get the error and go start again...... freaking 5........ this is unacceptable... They should allow
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Awks
(@Jonatha62685488) reported
@playnewworld I mean transfers should be the first priority. Some people put in 20+ hours already, and new servers aren't going to solve the queue problem if they have to reroll.
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Brian Clough
(@BrianClough_IRE) reported
@its_jaut @whosnachosyt @playnewworld Dude, I run servers... It is nothing more than justification of them, not being ready, and saving money for after the crash lifts... They could've done far better than the shite days of WoW.
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Michael Zacharias
(@DeeVectDesigns) reported
@MichaelNunce @ChesleyBrandon @playnewworld Its an improvement numb nuts. You want them to crank them to 5000 crash the entire game? Chill out and be patient ****.
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Dzemi
(@Dzemi_F_Gaming) reported
@playnewworld I am not just having issues with queues, also having huge problem with getting kicked from those queues just to have to rejoin them right at the back again. Frustrating to say the least to get to 19, 41, 70 to get an error, rejoin and be at 900, 1k or higher. pls fix this.
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Thomas
(@WARofROSES_) reported
@playnewworld Does the stability issues work for the game itself also? As far as crashes?
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roaa
(@RrooaRoaa) reported
@playnewworld this is unacceptable, not only are we facing long *** queues but also queue errors.... I been trying to log in for more than 8 hours and i am still waiting... My friend is facing the same issue except he has been waiting for 10 hours now.. We thought amazon, they will atleast
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Luccá
(@LuccaCarLino) reported
@playnewworld Wanna refund my game. There is no way to play this game right now, if you are not login earlier morning. I can't do that because i have to go work. There was 5 hour queue for me and i get 2 time error around 100 queue. Can't do this **** every night.
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virtd
(@virtd1) reported
@playnewworld Please implement a proper queue system with token persistence. It makes no sense for queue positions to change arbitrarily for the same player. Login tokens should be account-based.
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Keiran
(@keigg) reported
@Vivaldi37380472 @playnewworld it still kicks them out even when aut running.. the problem is people are getting something to place on top of the "W" key which keeps them in because they're technically not afk
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ONSCREEN
(@onscreenlol) reported
@playnewworld New servers does not solve the problem if you can't move your character there? Or are you expecting everyone to keep deleting their characters and starting again every day on a new server?
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Tomáš Kojecký
(@k0jda) reported
@playnewworld it launched 2 days ago, the hype is overwhelming. I don't really mind about the queue right now because it's expected. I'm pissed off because i have been waiting for 6h each day to eventually end up last in the queue because of errors again & again > people are justifiably angry!
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Samir
(@SSJSamir) reported
@madagger @playnewworld Same got this error as well, good work AWS
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Tomáš Kojecký
(@k0jda) reported
@playnewworld it launched 2 days ago, the hype is overwhelming. I don't really mind about the quest right now because it's expected. I'm pissed off because i have been waiting for 6h each day to eventually end up last in the queue because of errors again & again > people are justifiably angry!
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Rob Katona
(@Rjkatona) reported
@RD2BLeRitz @playnewworld What issues?
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Dr John Smith
(@KThoth313) reported
@playnewworld Does it fix Internet protocol IPV6 not working? Which was fine during Betas?!?!
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thecrimsoncrisp
(@Crimsoncrisp) reported
@playnewworld Is there anything you can do to stop getting kicked from queue? Been consistently getting kicked from it for hours saying too many login attempts
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Cem Tolu
(@cemtou) reported
@playnewworld Dear New World, Due to compass resource tracking bug wanted to relog in decent time and I was in que for 500 ppl. Said okay can wait but it's 10 hours and THIS **** QUE SYSTEM KICKED ME FOR A 4 TIMES. FIZ FIX YOUR LOGIN SERVERS DONT OPEN NEW ONES. ENOUGH IS ENOUGH.
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Reem
(@Kahreem_Horsley) reported
I just want @playnewworld to love me back, just sat in line for 4 hours.. got to 67th in line and got a fatal error.. back to 1428th in line 🥲
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PH03N1X
(@PH03N1X_968) reported
@playnewworld whats in the update can we have a hotfix list sort of hoping u guys fix the achievements tab
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Thomas
(@WARofROSES_) reported
@playnewworld Does the update help with stability issues with gameplay in general or just queue? Like for crashes/black screen?
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Lone_wollf
(@lonewollf_media) reported
@keigg @Vivaldi37380472 @playnewworld A repeating macro that repeats the keypress every 30 seconds or so. Very easy to set up...Simple fix to purge them is to reset the servers every so often to keep players rotating through until such time as the queue issue is solved
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André
(@ndrvieira1) reported
@playnewworld Please make the character progress to be shared between servers, what is the reason by not doing so? I'm having to make a choice on which friends should I play with, or if I should lose all my progress so far to play with other friends and this sucks so bad. Please fix this.