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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Wassupplements
(@Wassupplements1) reported
@playnewworld Fix your server population. There should not be 25k ques on 90% servers
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Matthew Conner
(@ThatAwkwardTwin) reported
Yo @playnewworld I spent an hour to get into a server to get kicked for “unexpected lag” just to get placed in another 1,000 player queue. What’s up with that??? No queue priority???
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Lester Zamora
(@LesterZ57201717) reported
@playnewworld U can’t join the fight cause of the 7 hour queues fix the game pls
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Fly^
(@FlyyBTW) reported
@playnewworld How does this help if we have a character already and have to wait 3 hours to log on after a crash?
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Joey
(@joeymatts5) reported
@playnewworld THERES NO ******* WAY I JUST SPENT 7 AND A HALF HOURS IN QUEUE TO GET AN ERROR CODE WHEN IM LOADING IN UR ******* GARBAGE
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johnny M
(@johnnnny1221) reported
@playnewworld stuck on ground can’t respawn how do I fix it with out leaving game ????? I can’t unstuck or TP anywhere says I’m dead .
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Rochelle Quan
(@RochelleQuan) reported
@playnewworld I thought after the beta, the launch of the game would’ve been better. Still took hours to login. Still lag. Ppl are still able to steal & skin your kill you need for quests. I’ve been trying to do a quest for 2 hours cuz super slow mob respawn. I’m actually sad 🥲
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ccrusher1
(@theccrusher1) reported
@Aztecia316 @playnewworld Meh. Still been hearing issues with graphics cards.
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Semir
(@BeSemir) reported
@xTheRealMethodx @playnewworld Same issue. I am stuck on 66.
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Bryan
(@Willohoard) reported
@RogueEnergyGame @playnewworld Got it downloaded but probably going to give it a day or two for server issues to be resolved.
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ghost killer
(@ghostki19192674) reported
@playnewworld can you guys fix the dam servers pls
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janna ♡
(@jannnnuhhh) reported
Dear @playnewworld - I'd really like to not look bald in certain headgear. Please fix? ;(
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Erin
(@pencil_fox) reported
@Dezell1992 @playnewworld I love the game, I played the last two betas and had a blast. I'm willing to wait in a queue, especially since the devs are going to be addressing the issue
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Garble
(@Garble_Rants) reported
@playnewworld I don't want to play there. I want to play with my Company. Can you please fix the existing servers with more capacity?
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DovaKiingRed
(@DovaKiingRed) reported
@Xinner_Sanctum @playnewworld About 5hrs and then login failed so I've turned off for the night and I'm going to bed 🙄
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Christopher
(@Christopher_Kni) reported
@playnewworld I've been in waiting to login que almost a hour now and I'm 1378 in line. I joined the smallest server at the time too. Wanted to play after work today hopefully I can get in before it's too late.
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Damien Ezell
(@Dezell1992) reported
@playnewworld ******* liars... fix you goddamn servers or give us refunds we dont want to play this **** game
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Nate
(@Sunthas) reported
@kevin_hiatt @playnewworld Why is Amazon so bad at handling load. isn't that their entire cloud service business?
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Victor Escamilla
(@CallMeViCtoR) reported
i did @TESOnline dailies on #pc and #ps4 while was queing @playnewworld for my first login... as we like to say in mexico #PesimoServicio xD
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SirTitan 🐺🐺🐺
(@S1rTitan) reported
@playnewworld when people are a higer level like 21... they should not be last in que but first in que. Please fix this bs.
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Doug Fitzgerald
(@bordalredy) reported
@playnewworld fix your server queues please. Two hours and counting. Currently 41 and hasn't moved in 1 hour.
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Mistrfister, Streamer and Mod Developer
(@RealMistrfister) reported
So... a 1.7 Trillion dollar company can't support more than 2,000 players in their "MMO Servers"? You realize ARK servers can go to 250, and that game is terribly optimized. "Maps are too small for 10,000 players" sounds like a design problem. @amazon @playnewworld
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Nick
(@Nick21004031) reported
@einnej1113 @nemestrinus44 @playnewworld ...so if they're already allocating more now on day 1, why didn't they do this a week ago or during the multiple tests for stability and capacity that they did previously, and this wouldn't be an issue?
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Yuri Laps
(@yurihbl) reported
@playnewworld Fix queues, fix game crashing and getting sent back to the queue again, ffs. @playnewworld
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GeekApostle
(@GeekApostle) reported
@playnewworld these queues are insane. I’ve had the game crash twice now and I’m in a several hour queue.
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Elixir Audio Productions (Wesley)
(@AdamCAudio) reported
@playnewworld Enable a system where you can auto log back in if the game crashes. No reason for a game to crash then have to wait hours to log back in.
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Slayer LightStorm
(@LightSlayinDark) reported
@playnewworld Until you fix your server issues, I will not be playing. I'm going back to playing WoW until they are fixed.
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Bang
(@Thebigbang3xl) reported
@playnewworld People have been getting kicked from queue as long as 5 hours ago and I’m still getting kicked from the queue now? Have you guys even begun to address that issue?
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PlugMMO
(@PlugMMO) reported
@playnewworld Are you going to up server sizes anytime soon? Sitting for a 9 hour que for a failed login sorta blows
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Bouba
(@Bouba97125) reported
@playnewworld @playnewworld The fact that there is no priority queue for people that crash in game and been playing for hours is just ridiculous, game just crashed and 1180 in Queue, Do you want your game to fail that bad? Increase server capacity or you gonna lose thousands of players!!!