New World

Is New World down?

Some problems detected

Users are reporting problems related to: sign in, online play and glitches.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 10/29/2025 02:50

October 29: Problems at New World

New World is having issues since 09:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (75%)

    Sign in (75%)

  2. Online Play (13%)

    Online Play (13%)

  3. Glitches (6%)

    Glitches (6%)

  4. Game Crash (6%)

    Game Crash (6%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Mattyv171 Mattyv17 (@Mattyv171) reported

    @playnewworld Your update is broken sits at 100% saying its still updating

  • adammdray Adam Ray (@adammdray) reported

    @playnewworld "Failed to join login que" What? ... :(

  • notwisegeek notwisegeek (@notwisegeek) reported

    @playnewworld @playnewworld Fix the issue if you DC around starting area that you get stuck in a „queuing for starting area“ queue which doesn’t move. I’m stuck almost 2 hours and have seen many with same issue never getting back in. I’m level 25 and well cannot play now …

  • Pride1G Pride (@Pride1G) reported

    @playnewworld spawn point error? like, come on.

  • Nkramerumn I hate your hatred (Maybe Free in Murica) No Jail. (@Nkramerumn) reported

    @Lyman_Smith @RD2BLeRitz @playnewworld You say this **** like it is to be expected. Like nobody, including you, should have learned anything from the 17 failed launches before them or something. You really can't fix stupid.

  • jorgito23_06 Jorge (Fresquito_TV en Twitch) (@jorgito23_06) reported

    @Claymore030 @JimmieSan_001 @playnewworld There is still the problem that people won't want to leave the server where his company and friends play

  • DubzieJ J Dubzie (@DubzieJ) reported

    @MaGiCaLmAz @playnewworld I'm level 30. I dont want to make a new character. Once I realized my character was lost to Valhalla I made a new character on another sever with a less desirable name. A lot of people in my company are have the same problem. Lost their name to Valhalla.

  • SJAKK00 sjakkoo (@SJAKK00) reported

    @playnewworld achievements and titles not working eu again

  • mhmttaskin Mehmet Taşkın (@mhmttaskin) reported

    @playnewworld When I was teleporting outside to the dungeon my game crashed and now whenever I log in, my crashes after it loads. Can't get in to the game. Help me please. :((( I have a crash dump file but i could't find support site.

  • NanoDaMan Nano (@NanoDaMan) reported

    @playnewworld Unreal... Waited 2hrs in que just to randomly crash at a portal to wait 1300 in que again. What a **** experience.

  • KamilKozlowicz Kamil Kozlowicz (@KamilKozlowicz) reported

    @playnewworld Can we fix the fact that voice chat is insanely low volume wise. I've talked to 5 of my buddies and 6 people in game so far and everyone has had the issue of voice chat being super low even though we made the VC volume 100%. You need to zoom in your camera to even hear them well

  • trevorengen trevor (@trevorengen) reported

    @playnewworld I know you guys have been swarmed with questions like these but is there any chance that you will be adding queue grace periods for disconnects? Would be a HUGE improvement if we had 5 mins or so to rejoin queue after a crash/disconnect!

  • BlueBomberPlays Blue "The Ultimate Legend" Bomber (@BlueBomberPlays) reported

    @playnewworld fix your mass reporting system people on Olympus server getting banned for trying to rally faction members cause people are calling it spam and toxic and just generally trolling. Also if you ban a company leader it cripples an entire company. please fix this!!!

  • milesroozen UberGuitarDude (@milesroozen) reported

    @hitstreak @playnewworld Yeah did that as soon as I hopped in. Haven't had ANY issues so far. My room's really hot today though, so maybe my PC just int'd.. Not sure

  • OhNoTyrone OhNoTyrone (@OhNoTyrone) reported

    @Dizzy_Lit @playnewworld Same. Find a fix?

  • sudd3nlybananas Suddenly Bananas (@sudd3nlybananas) reported

    @RoninSlay @playnewworld I had that error once when my net dropped out while i was logging in, just restarted the game abd it worked.

  • goodboykola . (@goodboykola) reported

    @playnewworld bugs of quest item appearing on monsters head even if u already completed it pls fix

  • mactepdzen Dimi (@mactepdzen) reported

    @playnewworld I couldn't even launch the game. It just suddenly closes with an error message and that's it

  • Okay60753485 Okay (@Okay60753485) reported

    @playnewworld Anyone complaining about que times, that’s your problem, go cry

  • Sea5k Surf Sea (@Sea5k) reported

    yall fs fixed the qs man @playnewworld I 100% didnt wait over an hour in a med pop server and get a failed login screen :)

  • GigahDank GigahDank (@GigahDank) reported

    Hey, what's the enthusiasm behind a priority queue in @playnewworld in the event of a client crash or sever disconnect?

  • B_Lior 🔻 B Lior ❤️💛💜 (@B_Lior) reported

    @playnewworld I don't get the point of the repairing system. Maybe I miss something but didn't find any other way to repair than the button on the inventory. Problem is I get in a point where all my gear was broken and got no repairing parts left. So what can I do then?

  • Spacemantimmeh Some Feller Named Tim (@Spacemantimmeh) reported

    @playnewworld What about the twitch streamer spotlight integration? It seems to be a bit broken ☹

  • bmellgren96 bmell (@bmellgren96) reported

    @SaltyDarc @playnewworld Must be new to games like this, that require more attention to servers. Splitgate you had to wait minimum two hours to play for two weeks. They will fix it. Play other games lol I put 10 hours into new world and I got my taste. Gonna wait until servers are fixed to play

  • jorgito23_06 Jorge (Fresquito_TV en Twitch) (@jorgito23_06) reported

    @playnewworld The problem here is: All of our friends are playing in one server. The community agreed to play on a specific server. So no one wants to do the change and play alone. Increase the server population limit will solve the problem.

  • C08403953 C (@C08403953) reported

    @lvvive @playnewworld No. I have a life, this streamer I'm talking about has hit level 14 in an hour. I watched him. They don't play it for a long time. They played it for an hour. Level 14 in an hour screams LOTS OF STEAMER HELP. They didn't do anything solo. It's not a me problem. Thanks

  • milesroozen UberGuitarDude (@milesroozen) reported

    Well just had my first @playnewworld crash. Made my monitors go black with red and green pixelated dots, restarted, and now when I hit play to even get in queue it just hits me with a loading icon and nothing else... Pain...

  • SaltyDarc SaltyDarc (@SaltyDarc) reported

    @playnewworld @playnewworld these queue times are so dumb, literally sat here for 2 hours to get to number 13 and then it says log in failed and now im in the back of the line over 1000... what a shame you cant fix this 3 days in smh

  • cjwhitey59 C a m (@cjwhitey59) reported

    @playnewworld Fix the ****** ques already literally 13 hours of waiting in que between two days, try an log on today. Shocker 3k que another 5 hours. Shits stupid

  • notwisegeek notwisegeek (@notwisegeek) reported

    @playnewworld Fix the issue if you DC around starting area that you get stuck in a „queuing for starting area“ queue which doesn’t move. I’m stuck almost 2 hours and have seen many with same issue never getting back in. I’m level 25 and well cannot play now …