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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Peekaboo
(@MrScoottish) reported
@taco_jon @playnewworld @primegaming Why would that be a problem, not sure why you are even playing on a different sever in the first place it just means you’ll be lagging more.
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Sweet lie
(@PaPaeApril) reported
@playnewworld I need to play with my friend , long time u not fix it.
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kyakarot
(@Kyakarot) reported
@playnewworld Server drama aside because I for one don't really care about ping I don't pvp. My issue is why do you have lvl 50 quests that have lvl 40 rewards WHAT ********?
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Kid Heinz
(@KidHeinz) reported
3 wars with no rewards. I burned my azoth because I got teleported 4km after leaving each war, but didn't get azoth or gold from the wars. To top it all off, Outpost Rush is broken so we can't even play that @playnewworld what's happening
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SilvaDaBarber
(@SilvaMandy1) reported
@parrotman1234 @crownchannel @playnewworld Please educate yourself before embarrassing yourself with a post like this. That has already been debunked and it was a manufacturing issue, and had nothing to do with New World.
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屠殺SlaughterFY^^
(@SlaughterFY) reported
@cansbalj @AyeeTrain @playnewworld Didn't realize that was still a problem xD oof
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Jesper
(@JespersVisions) reported
@playnewworld something is up with log in and char screen odd lag and play bottom are at continue and this was not the problem last night, I haven’t touch the Pc after playing last night
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CygnarMaximus
(@CygnarMaximus) reported
@playnewworld More game breaking bugs regarding declaring wars, faction spent 8 hours pvping and could not declare war at all on any of the zones they threw into conflict. fix this game asap
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Syndicate
(@MadSyndicate) reported
@playnewworld hey, can u give me some information if the drop system for petrified wood espeically is not working as intented? i just wonder after multiple dedicate hours of farming with enough luck imo not a single drop yet, loggin 106 and counting :/
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Nep 👁️
(@nepthegoblin) reported
Having to solo Mourningdale quests as a fire/ice medium build is almost impossible. Ancients w/ spears & bows are way too OP & there's rarely any players. Had to rage quit that bullshit. Not a L2P issue either since I can't do anything about it with my weapon choice #PlayNewWorld
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Corgmore
(@Corgmore) reported
@playnewworld @primegaming Focus less on skins and more on stability. Waging war, whether defending or attacking, feels god awful due to the connection issues. I suggest making them their own instance instead of having them take place on the same instance as the open world.
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𝙿𝚑𝚒𝚕 𝚂𝚖𝚒𝚝𝚑
(@SomeIdiot18) reported
@klaasdirk @playnewworld Why be patient when they've changed their mind and said region transfers are not going to happen. If you're going to weigh in maybe try to understand the issue first.
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RoyVixen
(@Roy_Vix) reported
@playnewworld Will we get any info on balancing updates? I think most of us agree that some weapons are close to broken compared to others. Dont be a WoW and keep us waiting 3+ months for small changes
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Steve ♿ 💙
(@Aranbaal) reported
@AyeeTrain @playnewworld 39 in 85 hours. Not rushing the leveling, just plodding around at my own pace trying everything out etc. Queues were an issue for a short time as with new launches. But then the locked the full servers, added more new ones and increased pop cap on them all. Fine since.
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Rettercon
(@rettercon) reported
Going to smash a bit of @rStardewValley this evening but i have to admit the withdrawal from @playnewworld has already kicked in! I will have to wait till tomorrow for that fix 😥 Catch you all later!
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data is the new oil
(@Sauc_e) reported
Also @playnewworld please fix syncing issues in Wars!!!!!
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🔥✨Caitlyn✨🔥
(@MixedLife94) reported
@playnewworld I don’t understand.. I haven’t been able to see my settlements or objectives on the map for almost 5 days now.. I turned my v sync off and that didn’t fix it.. and now I have extreme lag that I’ve never expletives before the patches.. what’s going on🥺😭
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HeHateMe Picksix Jr
(@HehatemeJ) reported
@playnewworld your silence on this lag war exploit is very telling. Can you at least respond with we'r elooking into it or at least acknowledge that this will be fixed? It's like you're new to this... oh wait
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Aodan
(@AodanTV) reported
@Gazreyn @playnewworld Oh I'm about to, I'm not running into so many issues in endgame. Like Ice Gauntlet and Warhammer epic weapon quests requiring a boss that doesn't spawn.
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Aodan
(@AodanTV) reported
@Gazreyn @playnewworld Yea, sucks the 55/65 ones are broken. Would be great gear right now.
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Bryce
(@BryceDenis) reported
@playnewworld plz fix your game after the patch last Thursday it’s been unplayable with constant stuttering visually and with the audio.
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Lewis G
(@LewisMoonMusk) reported
@Dark_Dayy @AyeeTrain @playnewworld Haven't had a que for a week now. Joined one of the first high pop servers when game launched. Problem solved :)
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Dustin J.
(@Joduisms) reported
@HazyLunar @playnewworld Any frame rate issues with the filter?
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KennwooddGaming
(@KennwooddGaming) reported
@tomas75a @playnewworld The only problem with this is the server based territory control. If we could move freely that would be ideal yes but Territory wars would be useless (ie: oh I'm losing on this server? Let's go win on this one*switch*)
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Zash
(@TheFakeZash) reported
@playnewworld Are you going to rollback any servers where the wars where won do to an abuse with the ice gauntlet that causes massive lag?
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Tarek Ammar
(@T_Rexausaurus90) reported
@playnewworld Are you going to do anything about ice gauntlet frost storm bug being exploited by players to win wars? Complete server lag allows opponents capturing points. If you don't address this immediately the game will become unplayable
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Commander_Panda_
(@_CommanderPanda) reported
@playnewworld The PvP is broken imo - level 60's roaming the level 25 areas mowing down people, wars that only the highest level people in the server get to experience, and people mass-reporting faction leaders so they can win. Needs fixing please.
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DarkDay
(@Dark_Dayy) reported
@AyeeTrain @playnewworld Oo, wasn't aware it was no longer an issue. Was under the assumption that it was still a problem. All I've seen for a few days, was people whining about waiting to get into the game Rolling on the floor laughing Never really looked into it.
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GΛRΞTH
(@Gazreyn) reported
@AodanTV @playnewworld Hope they fix high tier corruption portals soon too.
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High Tier Deity
(@St1ckyDr4wz) reported
@crownchannel @playnewworld imma need yall to fix this war stuff... there should be a cooldown on either when u can throw a territory into war or a cooldown on players being able to join wars... because on our server we have two factions teaming up and joining their highest levels and winning wars