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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Kasper
(@kasbroo) reported
@playnewworld whenever i get close to 0 in the queue, i get kicked out with the «toomanyrequestexception» error.. but from what i hear it’s buttery smooth once you’re in-game. Any news on the queuing issues?
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DELICT®WeirdBrand
(@BrandDelict) reported
@playnewworld I never expect such frustration during my gaming experience. While you waiting in the 3k queue in position 25 and suddenly "To many requests" error occurs! And again 3k...Ugh, such a backstab.
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ProtoRagna
(@ProtoRagna) reported
@shalorian20 @playnewworld The biggest Problem is that Player use Auto clicker to move your char and then to stand still and this Player are blocking since yesterday the server
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t4LLy
(@t4LLy92) reported
@playnewworld add some servers!!! Came home from work, logged into eu server, cue 1400... Then error message, re cued - >2000..... Then another error, now at 2300. What is this??? The biggest company can't put out enough server. You guys knew your game is hyped. 10 server for eu
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Dr. Quickfinger
(@DrQuickfinger) reported
@playnewworld Hi, can we have New Servers on EU Central. I really want to Play but your Login Que is Nuts. each server has more tahn 2k+ Player in Login Que and it Disconnectet me 2 times today while Waiting im Sad!
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Mike White
(@mikesecondslate) reported
@ApexAndy_ @playnewworld if you get an error just press okay and wait. Don't close the game, don't mess with your character.
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Bobby the Sixpacknot
(@urchyu) reported
@playnewworld Im having 4th line from start because of some common Connection error. Could you at least do as other mmos did - reserve the line in case of errors? I thought you guys learned from typical past mmo mistakes. Even WoW did this. Its primetime in EU starting. No fixes 2nd day
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Lewdoh
(@iLewdoh) reported
@playnewworld Love the game, dont mind queue as its expected at early launch, but please fix whatever it is that toss people out of the queue and give some random "TooManyRequests" smt smt error message. Besides that, congrats on a really awesome launch, game is amazing!
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Christopher
(@chrisabides) reported
@PutASkull0nIt @playnewworld That's likely; I'm not an evangelist with PC parts brands broadly, but I'm always EVGA and have never had any problems. Great tip on the capping though, I'll do that. Now just to decide what to pair with this hatchet.
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Thomas K.
(@iGreeek) reported
@AddeMoberg @schmandvoll @playnewworld If you get that error again , press OK and wait a few minutes. It will automatically put you back in queue. Don't do anything other than pressing OK.
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Bryan
(@HuskerIE) reported
It's kinda ironic that Amazon/AWS can't deal with login queues for @playnewworld when they own most of the servers that most online games use.
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FeralForlorn
(@FelixZander1996) reported
@playnewworld your game just kicked me out after hours of queueing and finally getting in on a "low population server" how can u not even have security in place to prevent random errors and dc's? what kind of amateur systems do u got running over there that cant handle basics?
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Tim
(@Tim666ish1) reported
@playnewworld please open more eu servers. I've queued for 3 hours only to be disconected due to a game error while I was 500 in queue. I queued agaij amd now I'm 2.3k in queue.
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Spanish Guy Cooking
(@spanishguycook) reported
@playnewworld Fix that queue, please. We can't even queue. It expels you after hours so you have to start again with over 3300u. #NewWorldMMO #NewWorld
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nimruth
(@NNimruth) reported
can you fix this "too many requests" error on queue? @playnewworld i started at 3k then got this error when there are 97 left and it literally hurts.
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Darren Meredith
(@dizzydazza1) reported
@playnewworld Please fix EU queue times... 9 hours of queues after work and no gameplay!
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Index
(@indexrp) reported
@playnewworld Just got put right to the back of the queue after sitting in it for 3 hours, Earthshaker (#1 RP realm) wouldn't have had this problem Sort your **** game out
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Bünyamin
(@Bnyamin89345570) reported
@playnewworld I waited in the queue for 2 hours, and then i got too many request error. :(
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🎮Andreas Moberg🇸🇪
(@AddeMoberg) reported
@schmandvoll @playnewworld Didnt work for me, was at 2500ish and it put me right back to 4159 :/ hope they fix this soon…
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Sessis
(@ImSessis) reported
I’m not to bothered by logging in close to prime time EU and get a long queue but getting an error message mid queue and then having to rejoin it at a even higher queue number then initially is not okay. Why is there no grace period? #PlayNewWorld
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Daniel Greenlees
(@GreenleesDaniel) reported
@bnwkr @playnewworld Same happened to me I qued from 2560 places to 1000 (granted its a lot still) to get the que failed error and rejoin back at nearly 3000
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MrnoxbonaNL
(@MrNoxBonaNL) reported
@playnewworld as if thats going to fix it..
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Great Scott
(@scottwi06185450) reported
@playnewworld Last 4 hours I’ve been in a relatively short queue for a starting area. The problem is that it keeps giving me errors and I start again further back in the queue. Started at 20..then 42..47...72...84 now.
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kevin
(@kevin17491496) reported
@playnewworld fix worlds plz already 3th time i got kicked out for no reason
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Alexander Lundgren Kostakis
(@alexanderluko) reported
@playnewworld @dealer_monkey @playnewworld How is it possible to sit in queue, get booted from queue with some diffuse error message, go straight back to queue and lose your spot? How can you not have any kind of grace period whatsoever?
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Steelcryo
(@Steelcryo) reported
@playnewworld Any updates on the login error? Been queueing all day and repeatedly getting kicked out due to a mm_toomanyrequests error, meaning I have to go back to the start of the queue. Latest one was 2100, got to 150, errored out and now at 2700. It's pretty broken.
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Bruce Banter
(@liviliam) reported
@geestoastie @Ruggstickles @playnewworld was 1330 in queue, got down to 800 and was queue kicked. New position 1700, got down to 1200 and queue kicked again, new position 2030. Got down to 500 and queue kicked again, new position 2627. Worst Login server ever...
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Robin "Darth Laser" Boss.
(@TI_DarthLaser) reported
I'm so done atm. I wait in Queue from 380+ till I'm at 55 and then @playnewworld decides to disconnect me. I haven't been able to play the game for two days now.
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JLL
(@rognposen) reported
@LeviJermaine @playnewworld Same problem! Very irritating😡
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Backup_Benny
(@RealBackupBenny) reported
@geoffkeighley @playnewworld The reason so many people are watching on twitch is because no one can login to the servers in the EU