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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Heepopotamus
(@mistersalisbury) reported
@playnewworld Spawn rates of enemies in certain areas are way too high. Great Axe “Reap” ability has its damage bugged. Server completely lagged out 2-3 times yesterday. Awful lag. Need to fix fast travel while there’s a war ongoing… no need to have it finish casting and telling us “no”.
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Zoveria
(@Zoveria1) reported
@DevNFPS @SilvaMandy1 @playnewworld My issue is mainly with mobs running so far after you, when im well away from their spawn point. Im a healer, I can take on 3 mobs at best but any more & my spell casting gets interrupted when I try to heal myself. I try to find other players in zones but there was nobody around
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NomnomAproved
(@NomNomAproved) reported
@KindToAllKinds @playnewworld what lag i dont get lag wile playing at least not anything worth complaining about i think the lag might be ur internet or conection to server not trying to start anything just stating that there is no real lag that iv noticed
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Blake Condit
(@Nup_Tup) reported
@playnewworld No azoth staff tier 5 fix?
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BasicBit
(@BasicBit2) reported
@playnewworld you guys really should consider letting us transfer cross region. A lot of friends were just trying to play on a server because of all the queue crazyness and still won't be able to play together because of the region limitation. if names worldwide, i see no issue.
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GetRatio’d
(@DGetratio) reported
@playnewworld It’d be cool if the abandoning event glitch actually got solved like they said it would with the last patch
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Kendra Mitchell
(@blusvekia) reported
@playnewworld I hope you fix the t4 and t5 azoth staff while y'all are at it. Not being able to close 55+portals sucks so bad! Fix it too please.
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Shane Phillips
(@ReaperPhilly506) reported
@playnewworld Fix the tier 5 azoth staff! Would be nice to grind gear score up in Shattered Mountain.
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Mitsuri Kanroji
(@mitsuriiguro) reported
@playnewworld when will you fix the problem where some players token caps are at 25k at their highest rank?? will it be fixed on this update?
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Zoveria
(@Zoveria1) reported
@SilvaMandy1 @DevNFPS @playnewworld It doesnt matter if its an elite zone or not? My issue is with mobs chasing you for an excessively long distance yet retreating because theyre well outside of their zone. Yet they can still chase and attack you. My issue isnt with whether the enemies are elite or not.
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Nathan
(@Nathan91522375) reported
@playnewworld where is the level 65 corruption portal fix???????
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wouterjunk
(@wouterjunk1) reported
@rickyberwick @playnewworld I have only a 970 and i have no issues yet!
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ナオミ nada
(@KindToAllKinds) reported
@ladytstorm_ @playnewworld Wars are unplayable and open world large scale fights barely pass the mark due to lag. There is regular lag issues all across the map in various towns that make using trade impossible. There are loading screen bugs which prevent you from reliably using camps. And much more.
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jonathan yeager
(@GodofRogues) reported
@playnewworld Hopefully you fix the server transfer, fix the issues with ice gauntlets, boundaries on collection skills, grouping system, or at the very least address growing number of gold spammers.
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Izaiah
(@z_music_lover) reported
@RicoFromNY @irakli_Zz @playnewworld I have the same cpu and have never had an issue in busy towns.
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Japa
(@RiicK_SEP) reported
@playnewworld Why don't fix the Quillbark's drop?
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Cryptᕫ
(@Crypt0rTM) reported
@playnewworld guys is this a joke you didn't fix T5 Azoth staff for the portals? 🤡🤡🤡🤡
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Destiny
(@DestinySimulant) reported
@playnewworld Are you fixing your customer service as well? I sent an appeal in for my “Abusive Behavior” ban and never received a reply as to why I was banned or a simple “sorry your ban appeal was denied”. How do I file complaint against your CS team?
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Zedaso
(@Zedaso) reported
@playnewworld Why do you take the servers down in the middle of the day? Do it in the middle of the night like other MMO's, please. Other MMO's also do US and EU on a different day, both in the middle of the night.
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Alsus
(@WolvedarkPrime) reported
@playnewworld still downtime? i can't login yet.
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Ayrton Fracaro
(@FracGuy) reported
@shepard_gray @geovortex1 @playnewworld He has one point on the level 60 content part... Most of it is currently broken (Tier 5 Azoth Staff not working, cant close 65 portals so you cant farm for materials for dungeon keys, devs have not even said anything about this), Malevolence not spawning...and so on...
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Rexxnation
(@Rexxnation1) reported
@playnewworld Maybe instead of focusing on bringing players into the game, you fix the game itself first. War on Takamagahara is unplayable due to AOE exploits, fix this before bringing people from other servers war is half the reason everyone plays new world.
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Nathan
(@Nathan91522375) reported
@playnewworld Where is the level 65 corruption portal fix????
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Badwolfe
(@Brett_J_Wolfe) reported
@SycosisYT @playnewworld I'd hardly call fixing petting Barkimedes a priority game fix when the compass is broken, the tier 5 Azoth Staff is broken, the high level corruption portals are broken....
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Rhianna, Moon Dancer
(@ringdingdingo) reported
@Alleb40364748 @playnewworld It's 9pm for my area, and even then they did not take the servers down at that time, despite the warning bar clearly being displayed at the bottom of the screen and servers in other regions all being down. Communication is terrible.
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Tomás Ribeiro
(@TomasLacerda) reported
@playnewworld Why aren't you guys more communicative? You have a winning game and you keep failing in what everyone is asking. Communication. When do you plan to fix the actual main quest? Why bots aren't being addressed?
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Zoveria
(@Zoveria1) reported
@DevNFPS @SilvaMandy1 @playnewworld Another issue is when I try to outrun a mob if there's too many of them, and i stop running and they hit me several times, but then they retreat as soon as I start attacking them and they've chased me well outside of their zone. If that makes any sense to you. Its frustrating
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*°:⋆ LisaMGC ⋆:°*
(@LiosaMGC) reported
i think i'm addicted to @playnewworld it's so fun? any time i'm out and about i'm like BUT IM ONLY LEVEL 34 HOW CAN I FIX THIS
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pAreus
(@PPAREUS) reported
@Xpr4y @Lucifer6six6 @playnewworld Yeah well the numbers i used was exaggerated since the ppl who need the explanation have a hard time understanding the underlying issue. But still that doesn't refute my point
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Stormhold
(@Stormhold7) reported
@PPAREUS @Catson7772 @playnewworld Just make charcoal of Wyrdwood Problem is not the prices, but how many T1 materials You need to make one T3-T5