New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/30/2025 22:40

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Flexxatronn Bryce (@Flexxatronn) reported

    @playnewworld Any chance you guys extend this event? I was able to login briefly and finished the event quest chain, but I've been stuck in queues the rest of the time. Would love a chance to finish earning some of the cosmetics from the event before they go away.

  • Dougefreshhh5 Dougefreshhh (@Dougefreshhh5) reported

    @playnewworld any intention down the road to fix server ques again?

  • Pcis8000 Pcis8000 (@Pcis8000) reported

    @playnewworld The login queues are ridiculous, you do something that's obviously going to being loads of new players in, do nothing about servers, now I've had to wait for a queue which said 9 to go down to 1, then it resets back to 9, its done it 14 times now! It's a joke!

  • TysonFreds tyson freds (@TysonFreds) reported

    @playnewworld why why is the hell did you guys increase server capacity when their too much lag and d-sync after current merges are you guys that dum we didn't need merged the only people you listen too is the dum @Twitch streamers like their community troll the forums all day and no banne

  • ChrisToldYou Christopher (@ChrisToldYou) reported

    @playnewworld Can you ask Mr. Bezos to help fund you guys some new servers? Us players are tired of waiting in queues for 30+ mins and severely lagging and dying. These Dollar Store Servers are really getting strained.

  • HisNastyness HisNastiness (@HisNastyness) reported

    @playnewworld @Blizzard_Ent Wooooaahh look someone actually thought new content would drive more players back to the game?! I didnt know it was allowed to solve this problem in a reasonable amount of time!

  • midder64 midder ⚔ (@midder64) reported

    @maurodsimone @playnewworld Population greatly increased recently, and adding one more server is going to fix ques.

  • wyllie_ian ian wyllie (@wyllie_ian) reported

    @playnewworld hey do you know the server queues on dry tree eu are broken . You get to 1 in queue then start getting higher again . Think you might have jumped too early with the server merges

  • TheMoreGames Gamez (@TheMoreGames) reported

    @playnewworld you gotta fix this problem. 20 min ques is unreal. Cant imagine how bad it would be if there was a real influx of players coming back.

  • sirdivon Steve DiLeo (@sirdivon) reported

    @playnewworld so I'm super happy the games popularity has exploded recently but like...an 1100 person queue for me to login to Orofena is absolute madness. This sucks lol.

  • QuantumE9000 Burner (@QuantumE9000) reported

    @playnewworld Queue times are ridiculous. Can someone please explain the issues and strategy to fix this? Please?

  • rintercan TRintercan (@rintercan) reported

    @playnewworld hout about pushing updates fix your ******* game i literally died now stuck ina ******* 6 hour que. fix it or shut down

  • QuantumE9000 Burner (@QuantumE9000) reported

    @playnewworld The “Position in Queue” is either totally inaccurate or improperly understood. Please fix this. It causes us players to lose confidence.

  • BarefootBunBun BarefootBunny (@BarefootBunBun) reported

    @Cynascends @slaysomecheeks @playnewworld I was actually able to farm some things for myself without buying it on the lower pop server before they smashed us into a huge population. Now there are waiting lines & nothing to farm from over crowding plus alot of lag and crashes for people. Servers dont need to be heavy pop.

  • mmapedroalfonso Pedro305 (@mmapedroalfonso) reported

    @playnewworld Also I hope you guys aware there’s music issues in many dungeons. There’s no music in dungeons.

  • brunoaraujo30 Bruno Araujo (@brunoaraujo30) reported

    @playnewworld I don't really care about the fishing and instruments, I respect who thinks otherwise but what I really don't like is going to another instance of the game with some bars in the middle of the screen due to the f... music, how long does it take to fix it? Pls do something about it

  • TheCapodecina Λέανδρος Αμαραντίδης🇬🇷 Leandros Amarantidis🇬🇷 (@TheCapodecina) reported

    Why doesn’t @playnewworld comment on their queue problems? I can’t play at all, EU servers are locked except two with enormous waiting times. I would like to know what the game plan is here… #NewWorld #Brimstone

  • rennangel Renee (@rennangel) reported

    @playnewworld East coast servers have capacity of 2000 players. Allowing that count to 2200 makes the game unplayable. Performance issues aren't the answer to the que problem. @AMZNGameStudios

  • LitterboxToast LitterboxToast (@LitterboxToast) reported

    Hey @playnewworld it's time for another huge bot purge. This queue is bullshit. It's not necessary. If you think it's bad now, wait until your new **** comes out in a month or two. You forced us together now FIX ****!!!

  • PhzrBE Bjorn (@PhzrBE) reported

    @playnewworld Would've loved playing this game more, but this game is just in no state of playing decently. The constant stutters, lag, queues to join servers.. What a waste of money and time.

  • Cbjr1973 Carlos (@Cbjr1973) reported

    @playnewworld New world is the king of grifts. They release something broken, take a month to fix it and rerelease it as new content hype.

  • weathers40 weathers40 (@weathers40) reported

    well @playnewworld i was like hey ill give this game a shot im bore my old toon was stuck at position 1 que for 30 mins so i tried making a new toon on a diffrent server and ive been stuck at 231 for a hour sooooo maybe fix that lol

  • Dark_Dayy DarkDay (@Dark_Dayy) reported

    @playnewworld Only thing most care about atm, is more servers to fix ques. Come on...

  • Bonzai_Badger Banzai Badger 💚 (@Bonzai_Badger) reported

    @playnewworld Additional servers isn't going to help the bad server lag you already had when the servers were nearly empty of people.

  • firespyer Firespyer (@firespyer) reported from Coral Springs, Florida

    . @amazongames @playnewworld you need to fix this bullshit queue situation before you lose what players you have left.

  • Fireserpent71 Fireserpent7 (@Fireserpent71) reported

    @playnewworld Queue is currently broken not displaying the correct number

  • PinkSaibot Luz Clarita (@PinkSaibot) reported

    Listen. I think that @SawcedUpKay is helping bring @playnewworld back!! I'm trying to sign in, and now I have a queue! That means more friends to play with!!! I hope they don't take all my orichalcum!

  • LaurentiuPirvan SPN (@LaurentiuPirvan) reported

    @playnewworld FIX THE GAME, FIX THE SERVERS PLEASE LISTEN TO US @playnewworld

  • __Littlewind Littlewind (@__Littlewind) reported

    I've been a glass-is-half-full player since launch, @playnewworld. But you are making the SAME mistakes-- overcrowded servers, lag, disconnects, long queues-- again. Do better. Your loyal followers have limits.

  • rintercan TRintercan (@rintercan) reported

    @playnewworld how about pushing updates fix your ******* game i literally died now stuck im ******* stuck in a 6 hour que. fix it or shut down