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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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LIZZ
(@lizz_sup) reported
@ViaSawyer @shroud @playnewworld if u tweet nobody would care. if shroud do, many people see his tweet which causes game devs to actually reply faster or fix up their game. not everybody is a nobody like u. man said owe u anything lol. bums everywhere
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Mr. Mello
(@Pmanofwar) reported
@playnewworld @amazongames @shroud Shroud out here spitting facts about all the new world issues. Where's the communication new world? Trust other games have died due to poor communication from the devs....
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GriziGamez
(@GriziGamez) reported
So we were 10 minutes from war in @playnewworld and the server decided to kick most of the players off the server... (Lag Detected...) We got back in and there was no more war even though we had 2 minutes until war. Love this game, but what the hell are some of these bugs..?
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Gothalion
(@Gothalion) reported
@Millz206 @troutboy9 @playnewworld I meaaaan I love the game. But ignoring obvious exploits and issues with latency in pvp/wars is not the move
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Jet
(@RadiousPersona) reported
@playnewworld Disable wars or do some ******* extended maintenance. You guys cannot be this blind to the issues thats about to start wrecking your game hard. It's already begun.
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Leroy Freeman
(@deuCe_au) reported
@EVGA_JacobF Latest version of everything I can check, unless X1 isn’t pushing a firmware update. I guess it’s attributed to @playnewworld issues since I’m also seeing the Power spikes.
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3NoK
(@3Nok_) reported
@playnewworld fix this PvP war **** factions losing territories with no fault of their own.
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Qptc
(@Qptc12) reported
@playnewworld US WEST Server issues in the middle of a war???
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Nick Roman / Roastt_Beef
(@Roastt_Beef) reported
.@playnewworld hey can you fix the mess where people can kick endlessly for invasions? They're supposed to only pick 10 but they can kick infinitely. It's incredibly frustrating not being able to enjoy later content
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ScramblestheAdmiral
(@Silenieux) reported
@amazongames @playnewworld When are you going to start investigating the abuse of ice gauntlets to cause lag, and cause players to become invulnerable? my faction is using it to start winning wars... and can we get an OFFICIAL response on the @TheOverwolf minimap? I love it<3
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Daniel James
(@DanielJ44382729) reported
@playnewworld Please fix the quest “A Selfless Nature” Been trying for 4 days and can never find a group because everyone’s already done it. And nobody can help me if they’ve already done the quest.
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Rogue Trooper
(@stevene13337376) reported
@ChickenMeChanga @playnewworld iv got 329.4 hrs in new world as of 1.30 am uk time 19/10/2021 so no you dont have a problem lol i do lol
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TheGrizzlyGuild
(@GrizzlyGuild) reported
@playnewworld Inavsions are broken, please fix. It should be a fun, rewarding mechanic to incentivize team work. Not an impossible, inevitable downgrade of every city, every time.
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Mightypo0
(@Mightypo0) reported
@shroud @playnewworld Imagine having people ***** and complain about the game not releasing and then bitching and complaining about it not working. You just can't win
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Tim "Paw Diddy" Sweezy
(@PawDiddySweezy) reported
Anyone else getting a connection error when trying to log onto @playnewworld ? I got kicked and now cannot log back on. Keeps saying connection error.
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RedPanda93
(@Panda93Red) reported
@AnabolicGaming @playnewworld I fail to see the problem
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peepoSad
(@nicououu) reported
@playnewworld fix your 50vs50 instances pls, characters freeze in heap
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theevilisback
(@Theevilisback) reported
Good to know Amazon can't fix bugs in @playnewworld and allows them to go unaddressed for over a week. For a game that revolves around territory ownership and wars, not fixing a bug that tilts a battle to the attackers seems pretty bad for business
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Justin
(@JustinKirby) reported
@pocketfenn @Maurbaa @playnewworld It definitely goes deeper than frame rate. When you have to cut back a power limit to 50% to keep it from jumping over 100%, a frame rate cap won’t fix that.
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Brady Ray💥💥🙈🙊
(@XBspence) reported
@playnewworld Fix the ******* game , login failed while server was waiting to describe the world error is bullshit , y’all better give me like 300k exp for the wait . Because this is trash.
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SunKuda
(@RollinZion) reported
@playnewworld (1/2) This may get no views however every paying customer should be saying this, Fix wars, quest sharing, and give an actual date for server transfer. If you were fine dining,which i know yall are, and i told you, your steak will be out in 1 hour.
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Carto
(@Game_Dev_Carto) reported
@Pineaqples @SUP3RSoN1K @playnewworld It's also the recipes as well. The crafting system is insanely front loaded. There are a billion uses for iron or fiber but nothing that needs platinum or gold (for example). They easily could have adjusted recipe ingredients and this problem would have been minimized a ton :(
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R
(@RonBrrgundy) reported
@playnewworld in my post i said this "clearly you cant READ, War system sucks and the game is garbage is that easier for u?its funny to me how the human Psyche sees fit to Spout negativity rather then solutions to the issues at hand." this is not breaking steam TOS @playnewworld owe me Apology
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Serenity
(@SerenityDnB) reported
Hey @playnewworld so how is it fair to still let wars happen with a Invincibility glitch? We lost a territory because of it and now that costs our faction taxes
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OcularOG
(@TheOcularOG) reported
With @playnewworld pvp being pretty much broken I wanted to talk a night of or so and play some fps. But @CallofDuty ain't it. Man they did that game so ***** by letting these cheaters run for so long. Well see about the anti but doubt it. SBMM and Aim assist are terrible also.
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Joe
(@Virela_) reported
@Gothalion @playnewworld I got people in my server that hopped factions and are now rigging wars subbing out high levels for lower levels to purposely use territory, the wars that they couldn’t fix there’s stream clips of them saying to ‘do the lag thing’ lmao
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Wormstorm
(@wormst0rm) reported
@playnewworld Fix the wars lag is terrible
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Danny
(@Danny95850121) reported
@playnewworld Can you please fix the map and missions bug sometimes the map won’t show anything and the missions in the compass above won’t be there either
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Brady Ray💥💥🙈🙊
(@XBspence) reported
@playnewworld fix the servers. Omeyocan preferably. I can’t login without “login failed while server was waiting to describe the world error”. ******* fix it
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Naja_Gaming
(@Naja_Gaming) reported
@playnewworld Dont forget to fix major bugs....like there are invasions bugged where people win EASY...in fact theres one being shown on twitch by a major streamr LIVE right now....FIX YOUR ****