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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Sheldon knoesen
(@sheldon4998) reported
@playnewworld so im getting errors while in the login queue for the past hour and it bouncing me back to 3000 any news / updates on a servers population boast or a fix to the afk auto running trick
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levi smith
(@LeviJermaine) reported
@sakariniittymaa @playnewworld I got to 20 in que the crash then back to 96 the end is near
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Cheesecakenewb
(@Cheesecakenewb) reported
@ItzBritt6943 @playnewworld The only issue I saw was the server population. Game ran really well for me. Better than most games on release.
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Dominic Wallace
(@DominicWWallace) reported
@playnewworld The problem is now that people aren't even logging out, they are just leaving their character in a town, sleeping and then coming back to it 8hrs later after blocking a space for someone else.
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Ricky -
(@Rickehhhw0w) reported
@playnewworld FIX yo god damn ****** servers, one minute works next minute 3,000 player queue time. Someone who owns the AWS service but still has a lack of resources **** off.
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BearCookies
(@LauraMiddelton) reported
@HilkerPUBG @playnewworld @Davel860 Im having the same problem. I wouldnt be surprised if people are logging in and then staying idle in the game all day so they dont have to get queue stuck later. Unless of course there is a system that kicks you out if your idle for a certain amount of time
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nejmen
(@nejmenfaktiskt) reported
@playnewworld fix ur stupid *** queue, beta had no problems ffs
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Steve Matchett
(@sjmatchett) reported
@playnewworld come on respond to your EU players. Queues over 2k is not acceptable. At least acknowledge the issue! #NewWorld #NewWorldMMO #Amazon
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Jan Rožánek
(@JRozanek) reported
@playnewworld So iam in queue from 2000 to 500 than some error appears and iam back in 3000 queue ? wtf ?
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Matteo Core
(@MatteoCore) reported
@playnewworld @H2ONuSoul Keep being dropped from the queue loosing positions over and over with the Error TooManyRequests. Is this something you are looking into?
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Not Your Typical Gamer
(@NotTypicalG) reported
@playnewworld @dealer_monkey When will you fix EU servers?
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Mark Johnson
(@marconious) reported
@playnewworld @dealer_monkey Serious question, when will the game be playable on pc? Any updates on your server issues? #NewWorldMMO
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Dovydas
(@DuodeDs) reported
@Gamer_Bulletxxx @playnewworld if you get the error again, click ok and wait, queue window will appear on its own and you'll be back in your spot
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Yağız Yazıcı
(@YazYazc35166291) reported
@playnewworld You made a game More than half of the players cannot enter the game. The producer is so called amazon. I waited in queue 4 times. it gave error on all of them. I haven't been able to enter the game for 6 hours.
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Nas
(@101Nas101) reported
@playnewworld Sure thing, once you optimise the servers: gettin login services enternal server errors all the time and keep ending up at the end of the line again after 4 hours 3k of people waiting to log in..
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CR1T
(@Cr1t23) reported
@kluem_ @playnewworld luke u have to login in around 6 am mate to get on
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Tizmeth
(@tizmeth) reported
@CimeriesGaming @playnewworld Or they could just fix the ******* login servers :)🤡
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Dominik GruBy Swiderski
(@GruByGG) reported
hello! @playnewworld why do i still have too many request and it kicks me out of the queue? PLS fix it! I cant play
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TheGoooRooo
(@GoooRoooGaming) reported
@TheBigM145 @HapaFodder @playnewworld Your clearly mad and cannot see they followed through with fixing launch day issues.
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Daniel Deltoro
(@IronMalzaharLoL) reported
@playnewworld Your game is very nice, but you would have to fix your servers since you sold more than expected, but you have the ***** to have people. that has paid for your game without being able to play for two days and you do nothing, they throw people out of the queue for no reason.
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Furiouss
(@Furiouss38) reported
@playnewworld Thanks for the new "Queue and Error message simulator" 4.5h on steam for 20min of gameplay
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alex williams
(@Alexwilliam1593) reported
@playnewworld after waiting an hour server queue just to have server error and got to re queue in a bigger queue bye bye new told # pissed
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David Åberg
(@Bot_Ongest) reported
@playnewworld Something need's to be done about the EU servers. extreme ques, login server keeps throwing people out so they need too start over. worst thing is more servers won't do it because people already started or have friends on the servers already
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James Smith
(@JimJimmehyo) reported
@playnewworld how does amazon, the richest company in the world, still struggle with server capacity issues?
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Yan Kislyuk
(@yankislyuk) reported
@playnewworld try to log in for 4 hours already.position in queue was from 40 to 80. every time I stand in for 5-20 minutes and get error.than disconnect.don't have anything against queues, but let me stay in it at least and don't disconnect pls.sorry for bad english. EU central
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ricky
(@Rickysirtrixter) reported
@playnewworld Sort your damn Servers! Cant even login! twice i get to less than 100 in queue, disconnect coz of your issues and then im back over 2.5k in queue.... SORT THIS CRAP OUT!!!!!
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kasi
(@FeruLein) reported
@playnewworld dear devs. I hope you already know, there is no chance to play the game right no. HOURS of waiting time no matter the time of day. Heart broken but spent 15 hours waiting to get in. Any way to refund?
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11G1zmo11
(@g1zmo11) reported
@playnewworld waited nearly 2 hours in a que from 2221 down to 1500 and then got connection error and went back upto 2759. These servers seriously need work or something. Got a get game i wamt to play but literally impossible to.
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Jake Stephen Smith
(@X13Jake) reported
Started playing @playnewworld last night and i love it. If only i could queue in without error 🥲
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MentalMikeTV
(@tv_mental) reported
@playnewworld any way to fix the que issue where i keep getting kick out of the que and placed further back in the que its happened 5 times now