New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 04/19/2024 14:30

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (33%)

    Online Play (33%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaSt. Catharines Sign in
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • TheDanimalUK DANIMAL (@TheDanimalUK) reported

    So seems others are getting intermittent stutters too @playnewworld since the patch. I'll do a fresh install today see if it fixes the problem.. If not surely as 3/6 of my mates are getting the same problem as me, even when we cap to 60 fps there is an issue?

  • Kallermatsch37 Psy&cho (@Kallermatsch37) reported

    @BaisdenCurtis @playnewworld The bag space isn't such a huge problem for me. Just check it before you leave a city and maybe go the longer way to quickly visit a city to empty your inventory. Hope you know that you can upgrade your bag's space though.

  • BagelBackpack Marc (@BagelBackpack) reported

    @BaisdenCurtis @playnewworld Please no Every single **** game with their own launcher just causes bugs crashes and low tier launchers lag like **** Unless it’s like blizzard or riot Too many wasted hours with Ubisoft and origin garbage

  • Hokieharrier Matt Fisher (@Hokieharrier) reported

    @playnewworld The real fix is so simple, open EAC, pick NW, repair files, done

  • Kallermatsch37 Psy&cho (@Kallermatsch37) reported

    @playnewworld Would really love to get back to playing, but I still can't play with my friends, because their less crowded server is closed, despite having no queue at peak player times.I have no problem paying a tiny bit extra for a char transfer, but please implement it quickly!

  • DerStenz85 Stenz (@DerStenz85) reported

    @playnewworld This is a Steam issue and seems to happen on a lot of Games with EAC - Update Steam client should help

  • frumpydumpy naruto 2.0 (@frumpydumpy) reported

    @playnewworld My trading market constantly stops working and I can’t put things up for sale anymore. Usually a re-log fixes the issue but today even after logging back in twice it’s not working.

  • BaisdenCurtis Curtis Baisden (@BaisdenCurtis) reported

    @playnewworld Have always hated Steam. NW needs its own launch pad. Let’s go! Plus fix the bag space. Walking around all gimpy and **** is no fun.

  • ShawnBradleyK Shawn Bradley (@ShawnBradleyK) reported

    How the hell does @steam not have a fix for the easy anti cheat issue yet? It's been hours. This is a priority 1 ticket. Whoever is on call for emergencies is sleeping on the job. Jesus christ. Probably 100,000s of players not able to play their games @playnewworld

  • LoveOnTap LoveOnTap (@LoveOnTap) reported

    @CrazicGaming @playnewworld Slash it bash it crash it

  • BobbyBraveRL BobbyBraveheart (@BobbyBraveRL) reported

    @TheDanimalUK @playnewworld I didn't cap to 60fps last night but did notice before update I was getting 140+fps and after it was around 90fps. Pretty sure it's NewWorld end problem. Let me know about the reinstall.

  • Calamity_Jane41 AtT|The House of Cal (@Calamity_Jane41) reported

    Finally got @playnewworld reinstalled after the error came up. Getting set up to stream, even if it is for only an hour or two since I will be up most of the night again thanks to nesting energy and insomnia.

  • CptCuddl35 ZingerWing (@CptCuddl35) reported

    @playnewworld Any news on when we will get a fix on Zu Vendis, EU Central server? Some Regions are lagging, Amrine (quest progression dungeon) is unplayable. Its been 3 days now, could be more stopped counting after I almost popped a vein.

  • ElFayome95 RocketX (@ElFayome95) reported

    @playnewworld but how about us as an egyptian player i can't join any server without vpn and it cause lag connection please support us

  • TheRudyTudy Beans (@TheRudyTudy) reported

    @playnewworld Fix your dogshit game corruption keeps spawning in my mining spot when I already got rid of it like 50 times and the country isn’t in invasion phase

  • AlternateImageG AI Gaming (@AlternateImageG) reported

    Fix for @playnewworld : For the start-up error Steam not being open / Steam64.dll being untrusted. Open game files in steam >Run the EasyAntiCheat_Setup > click Repair Service and then launch again. #NewWorldMMO

  • KaayLT KΔΔY (@KaayLT) reported

    @DailyWoover @AodanTV @playnewworld If you equip another hatchet it works, that's the only fix for now I guess

  • iukas48 Lukas (@iukas48) reported

    @playnewworld Hey, my fraction points are capped on 15k instead of 25 is there going to be a fix soon?

  • ragectl #️⃣ ragectl follow (@ragectl) reported

    FFS @Steam was working for me, then they released an update to rollback the EAC bug, then I starting getting the EAC errors trying to start @playnewworld What a ***********!!

  • Gavin_Dhillon1 Steve (@Gavin_Dhillon1) reported

    @playnewworld Fix issue in the menu making gpu watts go over the max

  • gru_szek czik4 (@gru_szek) reported

    @playnewworld Connection lags in this game are massive, I have no problems with any other games but there is . Especially in the city

  • Qzzz84 Qzzz (@Qzzz84) reported

    @playnewworld So... Maybe fix it

  • ThatHawko Stephen Norton (@ThatHawko) reported

    @thestifflertv @Scoom @playnewworld The issue is people reporting people for it like the board in restless people stand n report people there all the time. They have a PUBG style report system if a ton of people report you then you receive a temp ban.

  • MisterSpanDecks Ben Hoomans (@MisterSpanDecks) reported

    @Kian_mckennaz_ @SirArtLovett @playnewworld There's also the issue of the game bricking some high tier cards. This needs addressing

  • Kestas181 kestas Vedegys (@Kestas181) reported

    @playnewworld Can we get fix to massive lag? Iron spawn rate cause cople companies can easily monopolise it? Enemies cliping trough walls? You getting stuck in terrain?

  • Boofaaaaa Boofa | The Retired Athlete (@Boofaaaaa) reported

    @playnewworld Just gets a little confusing sometimes. its not a major issue of course but would be nice if it could be change as we still have months of daylights savings left

  • ItsNsanity insanity (@ItsNsanity) reported

    @playnewworld Fix the gpu/cpu heat issues. I have never had over heating issues until playing this game. I love the game but i dont wanna risk my pc parts.

  • AlfaAviador AlfaAviador (@AlfaAviador) reported

    @myviewoflife_ @playnewworld The expensive graphic cards are the ones having more problems with the game

  • Kallermatsch37 Psy&cho (@Kallermatsch37) reported

    @playnewworld Would really love to get back to playing, but I still can't play with them together, because their less crowded server is closed, despite having no queue at peak player times.I have no problem paying a tiny bit extra for a char transfer, but please implement it quickly!

  • Kian_mckennaz_ II_UltraNova_II (@Kian_mckennaz_) reported

    @MisterSpanDecks @SirArtLovett @playnewworld Im not too bothered by it. You just gotta play slower. I capped my game at 60 fps because of rumoured GPU problems happening at 120.