New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/21/2025 20:00

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • tarellion Tarellion (@tarellion) reported

    @playnewworld @Twitch Is my stuff bugged or does the login screen currently have no music? It feels so wrong

  • revieler136 michael (@revieler136) reported

    @playnewworld its really great that its getting popular again...want to keep that momentum going but the fastest way to ruin that is these damn login queues. not everyone has the luxury of sitting around forever to get into a game, limited amount of free time.

  • rapideshark Martin Červený (@rapideshark) reported

    @JohnDrye @CcwLiao @playnewworld This is not new world error but a a windows error, which in your case is affecting new world. You can google the solution. but performing a windows update, and fixing registries, for example in ccleaner could do the trick

  • marc_hazime Marc Hazime (@marc_hazime) reported

    hey @playnewworld @dev_katyk hope you will Perma Ban all peaople who used the new glitch ... maybe provide the List of cheater !

  • zeroenemys420 dante sosa (@zeroenemys420) reported

    @playnewworld the banning system is literally dog crap FIX IT. its trash that people can false spam report you and get you banned for nothing at all just because they dont like you

  • Aleks__1919 Aleks (@Aleks__1919) reported

    Love getting a random error that kicks me off the server and then dumped in a 900 person queue to rejoin 👌 @playnewworld

  • maubedo Maubedo (@maubedo) reported

    @playnewworld SA Servers are crashing or something? Any news on the problem?

  • tarellion Tarellion (@tarellion) reported

    Okay so I checked the forums and it appears the lack of login music on @playnewworld IS a bug that others have reported so I hope that's fixed soon xD

  • WaxWeazle92 WaxWeazle (@WaxWeazle92) reported

    Would appreciate it if @playnewworld could fix the log-in issues on Steam Deck, since @OnDeck has it noted down as "playable". Surely "playable" means you can actually PLAY, not just boot up the game but not get past a log-in screen..

  • xApeHellx xApeHellx (@xApeHellx) reported

    @playnewworld Can you guys stop banning people wrongfully and fix your stuff? 2 of my friends already the victim of it, including my governor..

  • VeNoMzShibe Robin (@VeNoMzShibe) reported

    @TeeMxck @playnewworld Could be exploited i guess, just buy from a friend They have 0 costumer service too lmao

  • NGliarmis Nick Gliarmis (@NGliarmis) reported

    @playnewworld No fix for the group finder bug? That’s unfortunate af

  • tarellion Tarellion (@tarellion) reported

    @playnewworld Hoping you fix the login screen music that others have mentioned on the forums

  • Y_F_Alfuleij يوسف 🏄🏽‍♂️ (@Y_F_Alfuleij) reported

    @playnewworld they ban me forever for one mistake and the mistake is not big one and they call me don't take again for the ban , Ok i **** to who for my problem then ? that not fair new world support . I have 300 hr in this game for one mistake you ban me forever you do't give me warning

  • OSUPhoenix13 OSUPhoenix (@OSUPhoenix13) reported

    @Gothalion @playnewworld I feel most live service games should take this approach. Most times people want to know if it's a game they can actually invest in to rather than having buyer's remorse (then trashing a game non-stop)

  • QueenRuti ⚡️ (@QueenRuti) reported

    @playnewworld Yo u guys gottta let us know like a day sooner when u guys shut the servers down

  • QuantumE9000 Burner (@QuantumE9000) reported

    @playnewworld Just a thought: it should not be possible to craft non-legendary 600 GS items. It’s super frustrating to spend the money and resources on a crafting roll and get a 600 purple. PLEASE FIX THIS. Thanks

  • regulate110 reGulate (@regulate110) reported

    @playnewworld 4 hours to "fix" achievements. surely they WILL be fixed this time 🧢

  • 4ozscoop atheistXXX (@4ozscoop) reported

    @playnewworld No fix for the epic gear quest items I can't remove from my inventory?

  • tarellion Tarellion (@tarellion) reported

    Hey @playnewworld where's the login music?

  • mahmoudzzebid mahmoudzz ebid (@mahmoudzzebid) reported

    @playnewworld @Twitch why you banned player when it is your fault ?? players are leaving cuz you are too bad cant dix the problem one of my friend play like 6k hours and one and olny fault that try glitch thats is your fault in first you make permanent ban he play and give the life to the game

  • VeNoMzShibe Robin (@VeNoMzShibe) reported

    So far a great Birthday got banned from @playnewworld because I bought a bow on the trading post for 110k at Sep 23; 3 AM, apparently bow was obtained with a glitch that was brought aware at 7 PM. 🙃🙃🙃🙃🙃🙃🙃

  • Satly_Hag ẘ⫶h̊⫶i̊⫶s̊⫶p̊⫶e̊⫶r̊ (@Satly_Hag) reported

    @playnewworld @Twitch Actually, just one. I had better see you addressed the ugly issue. There is no reason for all our chars looking the same - it is just laziness and lack of understanding visual is crucial to interest. - or just bs midwit ideology that can't accept reality of human nature.

  • Fletchale Brandon Fletcher (@Fletchale) reported

    Bought @playnewworld for my wife and I today. The options for character creation aren't good at all. I don't need a character to look like a super model but these don't look very good whatsoever. Really isn't a great start after hearing the work they're doing to fix the game.

  • JayMadIV Jay Madison (@JayMadIV) reported

    Now that I have a cooling pad for my laptop, maybe I try #NewWorld again and see if I still have crashing issues. I feel like the issue was that my laptop was overheating when I was in town. 🤔🤔🤔 #PlayNewWorld

  • PopescuDiana5 Popescu Diana (@PopescuDiana5) reported

    @playnewworld Fix your customer support too. Many people got wrongfully perma banned. Can you comunicate something about this?

  • IronAlpha_ Iron Alpha (@IronAlpha_) reported

    @MommaBurgerMeg @playnewworld Yeah I still have to mods that I can do anything with cos the armour was salvaged and now its permanently in my inventory!! Dont even think they know about this issue! :(

  • Kevin09008817 Kevin (@Kevin09008817) reported

    @playnewworld Hey, you know, why don't stop merging worlds and closing servers? Peak times are unplayable. Waited 45 minutes in while doing something else. Now closed the game and moved on. Had a year to analize usage and number trends. You fix some issues and players will be back...

  • Justapumpy matt sheridan (@Justapumpy) reported

    @playnewworld @xlostangel1982x Dev update: accidently deleted the game oppsie working to fix ctrl z

  • Icel Aviv, Icel Supreme ☃️ (@Icel) reported

    @playnewworld Closing the game, relogging, removing the gloves from the character and reequipping it solved the issue, for now.