New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/20/2025 06:10

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • cardiffvwben Ben Field (@cardiffvwben) reported

    @Gwydion_Wolf @Var1ousGaming @playnewworld The issue isnt about "when" to release a patch, its about making sure that when it is released, downtime is minimal. This patch was clearly not deployment tested enough to make sure it deploys correctly onto their production environment.. Clearly someone ***** up here..

  • 2legit5u Chris Duncan (@2legit5u) reported

    @playnewworld Good work guys. Can we fix pillar of fire next? Trying to max range cast is impossible while looking from a snakes PoV, its so hard to gauge depth. Maybe tilt the camera to a slight birds eye when activating the ability, or re working the reticle animation/add outline target.

  • Nirvanaaaoh tony l sigmon (@Nirvanaaaoh) reported

    @dabszy @playnewworld News flash I'm in na and it's 12pm. Sitting here waiting for the game to open back up just like you. Stop complaining. Rather have a better less buggy game then for them to have to same problems giving everyone issues in the game

  • AaravJasuja Arav Jasuja (@AaravJasuja) reported

    @_KyleNguyen @althahbha @playnewworld There's already an AWS in the middle east for other games, so I don't think that would be an issue

  • pixelkeepers Keepers of the Divine Pixel (@pixelkeepers) reported

    @playnewworld Looks like you ran into some issues with your patch? You should have a test server like all other MMO's in the world so that you and the players can fully test your patches first and before 6+ hours of downtime, which is long enough for people to miss their daily play windows.

  • ModerateGiant Dustin Heil (@ModerateGiant) reported

    @crispell_hunter @playnewworld Ever? It's been out a week, this is the first time (to my recollection) the servers have even been brought down. You're acting like this is some ongoing problem.

  • abhilashpavan pavan (@abhilashpavan) reported

    @playnewworld Does this fix huge lags in amrine expedition? It's practically not doable now

  • babayugah Babayugah (@babayugah) reported

    @marthenz2 @playnewworld I play on one of, if not the most populated server on NA East. Que issue pretty much is non existent now lol. Indie company comment is just literal ignorance to be honest.

  • Camodactyl Darth C (@Camodactyl) reported

    @playnewworld why add a confirmation of canceling your spot in the queue but no crash protections??? I think crash protections are way more important than confirming that you want to drop from the queue...

  • 0Christos0 Chris (@0Christos0) reported

    @PapaPulse @SpinetraxX @playnewworld My server is fine too.. Whats the bug , care to explain? If not, seems a you issue not a game issue.

  • Fawsterr Fawster! (@Fawsterr) reported

    Imagine bitching about maintenance for an MMO that has no monthly sub... to fix bugs and make the game better for all of us to enjoy? Apparently none of you have ever played World Of Warcraft and waited half the day for maintenance to finish. @playnewworld

  • flobba_job Ian Wheatley (@flobba_job) reported

    @Kyakarot @playnewworld Jeez you need to get a freaking grip. Maintanence is something that happens to make sure a product KEEPS working. Do you buy a car and then ask the manufacturers to give you money/compensation when it has to have a service?

  • PiPrevails PiPrevails (@PiPrevails) reported

    @ongugp @cursedddddd @playnewworld You think throwing more people/money at an advanced problem such as finding why interrupting fast travel sometimes gets people stuck in a house is going to do any good? The game just came out last week. It's easy to say you should have this fixed from the sidelines.

  • gordondesign05 Demonic Panda 🐼 (@gordondesign05) reported

    @iCj_Ang @playnewworld They're not gonna reward you for shilling for them. 1. Addressing grievances on Twitter is not stopping them, if it is, we have larger problems. 2. My vocabulary is just fine, 'tryna' on the other hand... Maybe don't throw stones, my friend.

  • wild_rosey Rosey (@wild_rosey) reported

    @playnewworld Weird how a game that pushed back launch is now having issues with patch day.

  • Ramiolas Unrivaled (@Ramiolas) reported

    @playnewworld "Fixed an issue where certain item containers could be looted infinitely." So basically this is the reason for the rushed maintenance! xD

  • Naizee7 Naizee7🐧 (@Naizee7) reported

    @playnewworld Love them addressing issues so quickly and such! Amazing launch response I say to get as many people in as they wanted than fix it so it stays like that! The people forcing themselves into servers instead of taking the L and moving somewhere else don’t need to catered to

  • CypressHill666 CypressHill666 (@CypressHill666) reported

    @playnewworld login wait time was bad, you still haven't fixed that, now done server maintenance in the middle of busiest time of day, it's been extended to nearly double the original time. such a big company you should be ashamed at the way that you are treating your player base

  • DanielFrnk johny5 (@DanielFrnk) reported

    @Curtis_AF @dabszy @playnewworld the main issue is that they are maintaining all servers together. They would **** up europe, us or asia anyway. Smarter thing to do is maintain according to the time zone, separately

  • IamTrueLegendTv True (@IamTrueLegendTv) reported

    @playnewworld Had a break in work and wanted to get my pvp fix in and servers down! 😢 I miss you! #NewWorld

  • CaptainThiccc Xavier (@CaptainThiccc) reported

    @RobAdabba @ZenHeadshot @playnewworld "entitlement" when server in peak times go down during events (wars,invasions) i get a fix was needed but also unwise choices (the time block this was implemented) will lead to complaints. JFC with people using generic terms for poor planning and under estimation

  • _CallMeDevon CallMeDevon **Now with Vtube! 🔞 (@_CallMeDevon) reported

    @playnewworld Still a lot i didnt see on the bug list to fix, but its looking like a step in the right direction!

  • Jesus16514 Jesus (@Jesus16514) reported

    @AMZNGameStudios @playnewworld fix your damn game

  • DaSoul88 Marco R (@DaSoul88) reported

    @VSquad_Blood @Kyakarot @playnewworld Let me help you here on the EULA YOU accepted, let's see. 2. THE GAMES 2.2 Game Services. "We do not guarantee service uptime or availability, and we are not responsible for any downtime." You're welcome.

  • Vice12088516 Vice (@Vice12088516) reported

    @playnewworld Fix the factions yall let 3/4 of my server be purp goodjob

  • CosmicDean6666 CosmicDean (@CosmicDean6666) reported

    @roymariogaming @playnewworld I had this weird issue, and i just verified the files and it got fixed

  • Tysoncroft Tyson Reed (@Tysoncroft) reported

    @FishFPS @ZenHeadshot @playnewworld This. Greedy *** players. Let the devs fix your addiction, mine too.

  • reffeee reffe (@reffeee) reported

    @playnewworld Unlucky when I can play after work, it's down :( Hope u guys fix it so I have time to play abit =)

  • DanSaints619 Dan (@DanSaints619) reported

    @playnewworld please fix the dungeon lagg or remove it from main story

  • Liquidwillv William Vanderpool (@Liquidwillv) reported

    @playnewworld Hoping the desync issue in the dungeons will be fixed, fingers crossed....