New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/29/2025 06:10

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • GenericNPCName Generic_NPC_Name (@GenericNPCName) reported

    @KodaZone @playnewworld This is always a problem on release for any hyped MMO. I just usually eat it and go. Unless it's FFXIV. Then I sit and watch the numbers lol

  • bren_phe bRENNN (@bren_phe) reported

    @SUSPC7 @geoffkeighley @playnewworld if you get the que bug error, just click ok and wait dont do anything, and it will put you back in the que in your spot

  • Thor_Creates Thor (@Thor_Creates) reported

    @DavidrHolly @playnewworld They obviously can't do anything, issues with space in alpha and beta and release. They can see the demand, they don't want to/can't supply.

  • Eferderr Eferder (@Eferderr) reported

    @playnewworld @dealer_monkey Do not Add new world, create more space on serwers!!! Because so what u add serwers where ppl who choose at premiere serwer still have problem...

  • MagicalSamono ✨ 🌸 make it magical 🌸 ✨| Comms Open (@MagicalSamono) reported

    @playnewworld Heres the fix: 1. From the Start/Windows Menu, select Settings. 2. Select Network and Internet. In the Status section, under Change your network settings, select *Change adapter options*. 3. When the Network Connections window opens, right-click your network connection.

  • Viorizon Sindri Freyr (@Viorizon) reported

    @playnewworld Sat in queue for 1,5 hours, got an error and placed at the back of the queue. I want my money back, this is outrageous.

  • eliogall1 eliogall (@eliogall1) reported

    @playnewworld when did you will fix the EU situation ? 400k player in queue no new servers ... it's rude to feel abandonned like that you guys are a failure ... 200k ingame for 400k in queue ... it's a ******* joke

  • tom88mcgovern Thomas McGovern (@tom88mcgovern) reported

    @playnewworld And now 3700 in the queue. Do you have any intention of updating us on plans for resolving this? 6 hours waiting. It appears any queue size over 300 means it will crash before I can get in. Can't wait to see how bad this will be on the weekend

  • Celtics_fan78 Rich Henderson (@Celtics_fan78) reported

    @Ashe67776541 @TheJrHollywood @playnewworld Not when you already have a toon up to 20 and need to play on that server because you’re locked to it. Also how will swapping servers work when you need to be on the same sever as your company and friends? Won’t solve the issue.

  • KodaZone KodaZone (@KodaZone) reported

    @GenericNPCName @playnewworld We had this exact problem during the beta and its come to full release and I guess not enough was put I'm place for a known shortfall lol

  • rcher517 Michael Baker (@rcher517) reported

    @lordbottlefarts @saimy69 @playnewworld Really? I had no issues logging in at 10am est? Very little lagg. Too

  • MoonQuaver Andrew (@MoonQuaver) reported

    @playnewworld Hey! And information on the queue issue, especially being bombed out when getting close to getting in?

  • HearrokOfficial Hearrok (@HearrokOfficial) reported

    @gaming_woofer @playnewworld Yes they do, when streamers gather together 300-400+ people in the same area the servers lag out and crash. Check YouTube, plenty of videos of that.

  • WowMimerss 🏳️‍🌈🌻Mimerss💖💜💙 (@WowMimerss) reported

    @playnewworld Can you guys please fix the log-in servers? My boyfriend has been DC'd thrice now in a 3k+ queue when he was down to 900. At the very least let people tune back into the spot they were in, in the queue previously...... This is as bad as beta.

  • Krzyszt55768738 Krzysztof Sikora (@Krzyszt55768738) reported

    @playnewworld Yes yes u have months to do that . I didnt buy this because i know that will be a big problem with the servers . Thats only 48 % of positive opinions on steam .

  • Samuelsundberg5 Samuel sundberg (@Samuelsundberg5) reported

    @playnewworld 4 times now ******* fix it nig @playnewworld

  • TeamOnionBun TeamOnionBun (@TeamOnionBun) reported

    @playnewworld I was totally ready. Hopefully you guys get the queue issues worked out. I really enjoyed the time I had playing.

  • spiros_tatsis SleepyPanda (@spiros_tatsis) reported

    @playnewworld 3 hrs wiat for an error saying connection failed. All worlds in EU Central are full with queues over 3000+. That's bad.

  • IamTimTV IamTim (@IamTimTV) reported

    @playnewworld @P4wnyhof @playnewworld PLEAAAAAAAAASE DM me for an issue I have been having with a game code. Nobody will help me not even amazon customer service :(

  • Flexina76 Flexina (@Flexina76) reported

    @DuodeDs @playnewworld nah, what i figured out is that people are running in space to keep them selfs in the game, makes me sad, cause that gives the rest of us issues getting to play

  • Luchy_Gaming Luchy (@Luchy_Gaming) reported

    @playnewworld Wtf I was at 114 in queue after 2hrs then I got a random error and now I am 774... stupid garbage...

  • pan__vid David P (@pan__vid) reported

    Right now @playnewworld has 336.633 players in EU queue. With 2k players per server @amazon needs 168 extra EU servers to solve the problems. Right now there are 150. #NewWorldMMO

  • k00ksta k00k (@k00ksta) reported

    @VengefulMadness @indi_goldie @playnewworld It is not server capacity. The issue is the mechanics of the game itself, their are major choke points with even 2k players leveling at sim. speeds trying to kill the same thing. Try to get into a 50v50 war with 10k players even across 14 territories you will never see it happen.

  • Mikael54432288 Mikael (@Mikael54432288) reported

    @playnewworld CAN YOU FIX YOUR ******* SERVERS ????????? I WAS NR.1 IN QUEUE AND GOT ******* *** ****** BY YOUR ******* **** *** TOO MANY REQUESTS . SO PLEASE PUT ME INGAME NOW BEFORE I YEET THE PC AND HANG MYSELF.

  • MellerLouis Louis Meller (@MellerLouis) reported

    @playnewworld Getting fed up of queueing only to get to the end of the queue to be greeted with an exception error. Almost 5 hours played on Steam which puts me over the refund request amount yet I've not actually managed to play the damn game. Ridiculous.

  • Narghash Vasil Mihov (@Narghash) reported

    @playnewworld i can't connect ot the eu servers getting error @mm_conner_rep_timeout can't even see my characters . PleaseHLP

  • Mnhustler_ Mnhustler (@Mnhustler_) reported

    @playnewworld When we enter the dungeon amrine it seems that there is extreme lag and it is impossible to attack the monsters and survive and also when we leave the dungeon the character is all buggy, fix pls server Alatyr @playnewworld

  • MagicalSamono ✨ 🌸 make it magical 🌸 ✨| Comms Open (@MagicalSamono) reported

    @playnewworld Heres the fix: 1. From the Start/Windows Menu, select Settings. 2. Select Network and Internet. In the Status section, under Change your network settings, select *Change adapter options*. 3. When the Network Connections window opens, right-click your network connection. 1/?

  • Sveeland Sveeland (@Sveeland) reported

    I really hope @playnewworld increases server capacity and honestly puts out more server centers. Right now I have 100 ping and all the servers have like 3000+ people in queue. Basically I cant play the game cause I dont have the time to sit in a 3h login queue.

  • GC_and_Tech Geek Culture & Tech (@GC_and_Tech) reported

    @playnewworld Game is great, once in no server stability issues, no bugs from the betas carried in to release, but more servers are needed for sure. At times there are as many players on the servers as trey are in the queue! Keep up the good work, get more server and DB hamsters from AWS! :-P