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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Kharmas_Token
(@KharmasToken) reported
22 minutes till I hit that DL button, 20 days until the servers will be back up from the initial crash due to shear traffic #playnewworld
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Niftyzauper
(@NiftyZauper) reported
@playnewworld @VulkanARPG Wow, just wow, maybe something that should have already been put out, and to be honest, needs to happen. If you don't know by this point if there is gonna be a pre load, it's a problem, and shows me that the likelihood of another delay announcement is super high.
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Illuvyan
(@illuvyan) reported
@Lyrcmck @PawDiddySweezy @playnewworld Even if you don't consider leveling, do help out the devs by logging in and standing idle in some town. It helps stress the servers to see exactly where they need to fix and stabilize. And that helps all of us on release if there's no endless log in Q.
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Matt B.
(@MattB37368373) reported
@NiftyZauper @playnewworld That's going to be my issue.
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rajjypie
(@rajjypie) reported
So I think nobody should report any issues with the @playnewworld Open Beta, lets keep hush, let them release the game and then report stuff. (Disclaimer: This is a joke...unless...)
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steve
(@steve82890) reported
@Henry_Xu_xyz321 @playnewworld That was fixed. It was an issue with the manufactures
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Lubricant Jam
(@ItsLubricantJam) reported
@Paradox_EP @Ragarath @playnewworld This kinda logic is a bit silly really, why should they have to check potentially millions of accounts for anomalies when they can just reset and patch everyone? If everyone knows they're going to be reset when they play, there's no issues. It's just impatience.
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Illuvyan
(@illuvyan) reported
@Paradox_EP @playnewworld It's no one's fault for losing progress. This is a server stress-test. How many can play, how many can login same time. That's why there's no gatekeeping. It's only selfish people's fault if release day has hourlong Qs cuz they were sulky about progress.
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betnhead
(@yell0wnose) reported
@playnewworld @SayKenzo right so let me get this straight you're not issuing patchnotes until release and you're also not allowing a predownload for the update so just how long are we going to get to play?! 1 day downloading 1 day server down for maintenance and 1 day actually playing?
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Ketranoru
(@ketranoru) reported
@playnewworld Well hopefully being able to actually get in to play, (minding the queue and any login issues) then I will spend the time gloriously exploring as much as I can. :)
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Mark Morrison
(@MMorrisonTSP) reported
@playnewworld @Shinishak There are a lot of crybabies that cry about non-issues...but this isn't one of them. A large download with no preload on a 3 day beta? That's a big ol fail guys.
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Alex Senwasane
(@ASenwasane1992) reported
@red7silence @playnewworld @Comedy_112 This beta is designed for them to test the server to make sure no issues occur on release, thats why they will periodaclly let people more and more people in to make sure the servers remain stable, if you really wanted to play it, ahouldve played the closed beta.
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ThePapaKhann
(@RuhailKhann) reported
@playnewworld Did they fix swimming?
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Illuvyan
(@illuvyan) reported
@playnewworld As someone from germany I can see the concerns of having no pre-download... However since progress isn't permanent anyway, just do focus on spotting on bugs and server issues. Don't make it a race or competition about who reached the highest level.
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TRKyle
(@TRKyle89) reported
@JhowGamesX @SuperDotaPlaya @playnewworld not sure, i have slow internet so pre load would be cool but yet again its just an open beta for now to help us with new world fix
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Illuvyan
(@illuvyan) reported
@LionheartUK3 @playnewworld You need to test the product and the servers more than one or two times if you want to **** out all bugs and performance/connection issues. I'm pretty sure the guys over at food production also ate more than 2 of their own pizza/icecream before declaring it good enough to sell.
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FourthKind
(@_Altruristic) reported
@Instincts12 @playnewworld Maybe, just maybe... the point... is what beta's are for... testing. Mainly performance and stress testing. What people decide to do on the beta is up to them and not the problem of the devs.
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Christian
(@Clindberg88) reported
@Paradox_EP @playnewworld as you said it's BETA. It's not an early access. The point of a Beta is to test the state of the game and find errors that needs fixing before actual launch.
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ItsSynK
(@ItsSynK1) reported
@playnewworld New World has the worst Guild/Company system in any MMO, yet you guys aren't even attempting to fix it. When are you going to start listening to communities about the broken Company system and actually fix it?
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Kayrashy
(@majoranoke) reported
@playnewworld Central EU ??? Oh no, now we have to play with rusians! Not a problem at all, except they barely speak english xDD
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Kaydin910
(@Kaydin910) reported
@playnewworld @Shinishak AGS really? We have been asking if we could pre-download since you announced an open beta. Are yall that incompetent? You need to fix this for release. Because if there is no pre-download, you will have a lot of irritated players. Listen to your community.
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Zeds Dead
(@ZedsDea35172732) reported
@playnewworld Let us login at midnight!!!!!! 😎
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ZZav
(@ZZav_) reported
Anyone else gonna have trouble sleeping tonight because they're excited for @playnewworld tomorrow?
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Alex Senwasane
(@ASenwasane1992) reported
@red7silence @playnewworld @Comedy_112 This beta was put out to test the servers so no issues will occur on release thats why they are letting more and more people in at later times to make sure they are stable. They know how big this game will be, unstable servers on release will ruin them.
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Gidyin310
(@gidyin310) reported
@playnewworld not going to i want the main game now ive waited 2 years long enough tired of broken promises
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R3d
(@Ging3rBomb) reported
@JeanTVgaming @playnewworld "Beta testing is an opportunity for real users to use a product in a production environment to uncover any bugs or issues before a general release."
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Ethan Price
(@Paradox_EP) reported
@Clindberg88 @playnewworld its less than a month away. u can't change anything that much. only thing they will do is fix bugs. a wipe is not needed for that?
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MISUNDERST00D™
(@LadanAbk) reported
@dwynnv @playnewworld I had the same issue ..I never taught of getting my account back …massive appreciation to @AgentFemiTv on TWITTER .. for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too...Or #lord_teqq on Instagram
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Dead6ixx
(@Dead6ixx) reported
@playnewworld Monday September 12th 2021. We have to announce with multiple server crash and instability we have decided to delay release until March 8th 2022.
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Robert Starphoenix
(@RStarphoenix) reported
I really hope I get to check Steam in the morning and see my @playnewworld open beta is ready for download. Need my mini-Aeterum fix.