New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 04/25/2024 10:20

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (33%)

    Online Play (33%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaSt. Catharines Sign in
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • mangyswain mangyswain (@mangyswain) reported

    @playnewworld How about you fix restless shore not paying out taxes to the owners? Might be nice

  • Pariahx667 Shawn Cudnohufsky (@Pariahx667) reported

    @playnewworld so great that apparently we are still stuck with Laz... please fix your **** game

  • gnosidan Gnosidan (@gnosidan) reported

    Hey @playnewworld I don't find it a big issue, but... Since Lazarus has reset it's timer twice now to 24 hours, can we get a reset of our orb cds? I feel conflicted to go further in Lazarus or save for the next mutation, and idk when the next mutation is coming.

  • SpaghettiSky Flying Spaghetti Monster🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SpaghettiSky) reported

    @playnewworld I've had this game on my wishlist for ages. I was looking forward to its release. I haven't been able to afford it yet due to cash flow problems but as soon as I can I will be buying it. Until then, I am enjoying following all the info closely.

  • Rendar_Hest H Petersen (@Rendar_Hest) reported

    @playnewworld Finally a fix for weapon swapping, asked for this since the first beta 🙌

  • BoJanglesGaming RG | BoJangles (@BoJanglesGaming) reported

    @playnewworld Honestly, just props to the social media team for having to deal with these brain dead "dead game" or "I'm done playing" comments. No one cares if you're done playing. Plenty of people still loving the game past bugs and issues. It happens. Either deal with it or move on

  • MauRito_87 TakeshiKitanoPlays (@MauRito_87) reported

    @TrinXyTrinX @playnewworld I imagine it would be a sarcasm, and in that case, since I don't get into your wallet, don't get into mine, and I want to play the game for years, not months and full of problems, if I don't like what they offered I ask for a refund, It's like buying a cell phone and the company

  • PhilDePalma Santino (@PhilDePalma) reported

    @playnewworld Fix rosters for invasions went from winning every one to losing because we have 40/50 because the game autokicks people who are in….

  • russellgelera Russ (@russellgelera) reported

    @playnewworld fix your damn game, @playlostark gonna take over next week for sure

  • MajinRod_RED Hawkins (@MajinRod_RED) reported

    @playnewworld @DZMorris just remove orbs entirly. done. problems solved. let the people do whatever they want. if they want to run dungeons all day... let them do it. if they want to run opr all day... add serverwide queues and let them do it. if they want to craft their endgame materials... remove cd..

  • krighton Krighton (@krighton) reported

    @playnewworld Except the ones we need for the weapons that are useless or broke and ignoring the 3 main overpowered weapons. Literally Zero to address those issues. Congratulations 🎈🎉🎊

  • Activisionisaj1 Activisionisajoke (@Activisionisaj1) reported

    @playnewworld And not fixing a single issue lol any comment on why the server connections have been absolutely dog **** for 2 weeks now? I get dc'd at least 3-4 times a day.

  • Matzebase Matzebase (@Matzebase) reported

    @playnewworld No catchup mechanics..... broken econemy , not worth it to farm something... cant see a reason to come back.

  • lapidofil Kamil Lipowczan (@lapidofil) reported

    @playnewworld I hope You will fix probblems and economy, because I dont want this gamę to Fall.

  • DZMorris DZM (@DZMorris) reported

    @playnewworld You need to fix the orb crisis! We don’t have enough each week for mutations. I literally just gave up@and sold myM1for 60k and I ran it with the peopleThat’s how much people pay to do the easy mutations. No one wants to use it for lower tears because then you can’t do high tiers

  • popmalcolm popmalcolm | mixed mayo arts (@popmalcolm) reported

    @playnewworld Hey is this game still broken?

  • AndrewB16608090 YeetusCletus (@AndrewB16608090) reported

    @playnewworld all wars crash. Lag detected in every dungeon. Are y’all trying to kill your game????

  • c_h_e_m Chem (@c_h_e_m) reported

    @playnewworld @DFire13 Please, include a nerf to the void gauntlet in that patch.. It's currently broken how much strong that weapon is. It really needs it.

  • CryptoAnon6 CryptoAnon (@CryptoAnon6) reported

    @Illchemist1 @playnewworld T1 mutations aren't hard honestly. They can be pugged. You add in shards from OPR and casual players will have no problem advancing their GS. Every MMO has issues with casuals falling behind. If we wanted it all to be equal, we'd play FPSs.

  • diggsyau Diggsy XRP Fam (@diggsyau) reported

    @playnewworld No mention of UI war board issues not working or double signups on invasions and wars.

  • 1Licketysplit Licketysplit (@1Licketysplit) reported

    @Alfe1881 @playnewworld I'm trying to spit what the problem is ?

  • whodavejones David Jones (@whodavejones) reported

    @_NicNaK @playnewworld Is that really an issue when VG blade literally loses its ability to be a blade when attacked while activating said CD? Like. That is literally a non issue lol

  • _NicNaK Nick (@_NicNaK) reported

    @playnewworld Can you fix the music in specific areas not playing or playing the wrong song? Example cutlass keys has monarch bluffs music when I travel there. Its in multiple areas.

  • Emerowo Emeraude (@Emerowo) reported

    @playnewworld Hey man, can we please some updates on the situation with mutations? I find them a lot of fun, but there are some pretty glaring issues right now.

  • O_Lank I have no idea... (@O_Lank) reported

    @playnewworld "Fixed an issue where the Ice Gauntlet's Punishing Storm was increasing all player damage and not just the Ice Storm's damage." 😬😬😬 Now in war want see.

  • NepThach Nep Thach (@NepThach) reported

    @playnewworld There's no need to test. You fix bugs all Feb, get in you your team to test the bugs...

  • JacobCT556 🗾🅰️©️⭕🅱️💎👐🚀 (@JacobCT556) reported

    @playnewworld We need server pop problems fixed! Also the stupid war board bug

  • inztinked Inztinked (@inztinked) reported

    @amazongames @playnewworld PLEASE FOR THE LOVE OF GOD FIX MY SERVERS MUTATION. Ohonoo has had laz reset the last 2 days cus you said "weekly server maintenance" will fix it. You haven't done weekly maintenance in idk how ******* long you idiots. Everyone on the server is over it.

  • AceTrainerYves ⚡️ (@AceTrainerYves) reported

    @playnewworld Why have servers down 11pm? /:

  • EnderTainted TaintedEnder (@EnderTainted) reported

    Can we get a restart on Eden server lag is real !! @playnewworld