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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Kauri
(@xalonen) reported
@MrInvinn @playnewworld The trading post problem on EU servers is really killing my interest to play the game. A week ago I don't think I would've thought it this way but it really hit how they just put in a "fix" or whatnot coin reimbursement and destroyed something that made em close trading posts.
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Millz91
(@Millz912) reported
It’s sad to see how @playnewworld turned out. I’ve played all the Alpha’s and Beta’s put over 700 hours in the release as well. Every single update caused more issues than it fixed, the weapon balancing by the AGS dev team is a joke, market gets shut off every other week.. RIP NW
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Shitter Geek 🚀✊
(@ShitterGeek) reported
@playnewworld So are you going to keep ignoring us regarding the trading store.....A big part of your game is broken.
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David Martins
(@DavidALMartins) reported
@Giliproo @playnewworld I had that one dropping for me and I was happy since it was a good upgrade for mine but then I saw that mesh error… “noooooo!”
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Ravezaar
(@Ravezaar) reported
@playnewworld after 2 days with NO info u now telling us u will fix TP tonight, u said no pacth was needed and that was a LIE since u now bringing servers down, why should i have any faith for you left ?
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HNN
(@MetaDune) reported
@playnewworld Theres a game breaking glitch each week lol
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sam smith
(@darkreaper2112) reported
@playnewworld my new world account was banned and i have tried submitting ban appeals but your customer service is so bad and loves copy and pasted replys with out actually talking to those involved properly i just want my account back contact me please
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Sqweagy
(@thesqweagy) reported
@playnewworld can we get a giant raid event. Also fix the end game loops please with watermark system it’s to long drawn out and in conclusive
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kourosh_teh
(@kourosh_teh) reported
@playnewworld This mission will not be completed harvest lush sugar sap Please Fix It
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max zerzer2
(@MZerzer2) reported
@playnewworld Fix ur ******* game jesus christ
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Voriswiz
(@voriswiz) reported
The worst game developer team I've ever seen hasn't been able to shop in the game in four days, and I don't think they're trying to fix it anymore. They're doing everything they can to keep all the players out of the game, and you're the worst @playnewworld @amazongames
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Voriswiz
(@voriswiz) reported
@playnewworld The worst game developer team I've ever seen hasn't been able to shop in the game in four days, and I don't think they're trying to fix it anymore. They're doing everything they can to keep all the players out of the game, and you're the worst
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Vasilias 🌐
(@VasiliasN7) reported
@playnewworld Fix Market Now.
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Rozhane Castelyn
(@CastelynRozhane) reported
@playnewworld 3 days since u removed the trading post working on a fix and still no one gets any info from you guys like dont u care or what
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Lightning JaK
(@jak_lightning) reported
@playnewworld @ed1tv1deobot Crush=100, Muffle=100, Deep fry=100, echo=100, Random Lag=150, Shake=100, rc=100, er=100, Disco=20
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Joey Rizzo
(@Rizzofohshizzle) reported
@playnewworld has the worst Customer Service, forum support, and ban appeal support ever for a company/AAA game
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Reza Maleki
(@rezama1995) reported
@playnewworld Have anyone any ideas when TP will come back? FIX IT. Sick of this bugs. Going to play WOW
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Carlos Beguigne 🇺🇸
(@CarlosBeguigne) reported
@playnewworld It is great to release new in game content. But it is better to have a properly working game. Fix what needs to be fixed and get people back in the game. If nothing is restored to normal shortly all that money you made is going to dry up. Amazon games is dead for me for now.
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Tim Woodruff
(@TheTimWoodruff) reported
@Koriekoolguy @playnewworld Glitch(es)* - yup. Including at least one where NW basically duped gold themselves and then rolled back an entire region's servers just the other day to "fix" it.
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alex grow
(@alex_grow) reported
@playnewworld Maybe fix the game before trying to advertise it to new players
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Oslion
(@Oslion2) reported
@playnewworld Please do something. A potentially wonderfully fun game is heavily marred by bugs and plagues by balance issues. I miss the game we were promised, the one I kept telling myself we had while the bugs, lag and issues punched me in the face. Please.
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XxRuuubas
(@ruuubas) reported
@playnewworld Dear dead game... can you fix the market
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Chaos Tourist Tel.OS
(@telosv2) reported
@playnewworld Just don't try to do anything after level 55. The November update made getting 50+ dungeon keys almost impossible, servers are dead, solo grinds are impossible, 5-man group world content is impossible at proper level. A simple revert would fix these things but it hasn't come
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Manifest Densiti
(@ManifestDensiti) reported
Hey @playnewworld there’s a glitch in my game and I don’t know what to do. It’s not letting me craft trinkets. I’ve tried it at multiple outfitting stations and tried at different times. I’ve also done that check files thing through Steam. It still doesn’t work…
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Mophat The1&Only
(@MophatOnly) reported
@playnewworld Dude there must be a serious disconnect in your developer/community you better be giving that for free, not only did i wait almost two years pre purchase but your game is pretty much dead check out first light in the US Westcoast server its empty, no new players
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Jack Dawson
(@PickleManXD) reported
@playnewworld FIX YOUR GAME, PACK OF SHITTER DEVS
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Tim Woodruff
(@TheTimWoodruff) reported
@Koriekoolguy @playnewworld Not all, just a couple days worth since they introduced the problem. Because of their own error, thousands lost many hours of work. And make no mistake, it's "work". A slog. Hardly a game at all with no endgame.
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dullah
(@0bdull) reported
@playnewworld Fix your **** pls
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Matt Bethune
(@matt_bethune) reported
@playnewworld Ice gauntlet Entombment: Block to exit, left click to exit with explosion. Pressing the ability bind again SHOULD NOT exit you. Either this is a bug or a poor choice, please fix.
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Ben Deg
(@deg_ben) reported
@playnewworld last update: 2d ago. you are doing evreything u can to destroy your playerbase. fine u cant fix atm. not fine no coms at all.