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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Dean Snowdon
(@SnowdonDean) reported
@playnewworld Once again, terrible service..
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Jason Rose
(@JasonRo46279257) reported
@s4mp0 @playnewworld It's fine for you. But most adults have work tomorrow and can't stay up gaming till the early morn every night :) The length of the patch isn't the issue either, it's the time it's being implemented making no sense that bothers people.
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HubschrauByorun Main
(@Bjoern_Gui) reported
@playnewworld If the region with the highest player base is the one that you going to fix last after 7 1/2h AND while prime time.... you ****** up
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MrSlava
(@MrSlava13) reported
@playnewworld Amazon, I don't want to be annoying. I understand that it is a new game with a lot of bugs that are being addressed. Please stop making updates during the day + focus on bigger bug issues in the game than what you're fixing so far.
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Kaz123
(@Kaz1237) reported
@AnimeOutrageus @playnewworld Pretty sure I read they are testing and debugging a few issues at the moment to ensure that it is a smooth transition. Rather wait than find myself on another server with face hair on my female char, and gold left on the original server.
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senneklenne
(@senneklenne) reported
@playnewworld what is the main problem actually if it takes this long?
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JD
(@NighTWolFko) reported
@HeartsOFFire14 @playnewworld Well @HeartsOFFIRE14 you are not paying monthly fees for playing it, so what kinf of compensation you want? Just be happy they fix it, maybe soon :)
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Mosh Pit
(@MoshPitTV) reported
@DustinReTu @kiwwizz @playnewworld Just because you can't gasp at all what might be issues related to that doesn't mean they're not real or legit.
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Samsul Alam
(@twt_SaMysterio) reported
@playnewworld my god..how long do u guys need.. i mean its just some bug fix.. not a major update... this is horseshit
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Eric
(@R3belGG) reported
@R6_AueR @playnewworld Apparently you believe updating servers to allow transfers outside the server clusters is a quick fix. Yup. That's definitely something that doesn't take weeks of time and several updates to servers. I swear gamers complain just to complain.
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Tiago Gaspar
(@TiagoGa32671745) reported
@playnewworld cmon, so much time to do a fuking fix, when u put some content will be like 24h offline?
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Jeff
(@doubleodolley) reported
@playnewworld Please fix your afk detector. I've been kicked twice now reeling in a fish.
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Kield
(@clemsheck) reported
@kiwwizz @playnewworld Why you want to know ? you gonna change something if you know the exact and accurate reason ? You are the squire of the godand you gonna fix it witha and clap ? or you just gonna be upset and just say "hey lol ur worker is trash" ? let's think, just wait
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John Boogh
(@BooghJohn) reported
@playnewworld B-b-b-but its EU prime time how can you intentionally take the servers down my life DEPENDS on this game and I cant possibly bare to do something else for a few hours, next thing you know ill have to start showering and wiping my anus after taking a king Kong finger sized ****.
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Twitch.tv/OficcialSwaps
(@Official_SwapS) reported
@playnewworld "No problem, You are only an average indie company with very small server infrastructure and scarce resources. We understand."
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Mehmet Taha "Clasus" Çarkacı
(@mehmetahac) reported
@playnewworld Fix the server lag please
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Johannes Oppel
(@TheVash68) reported
@saltnp3p @playnewworld Yeah i know problems can occur and they make us human. Casual worker in EU works 8 hours, mostly starting 07:30, than working 8h30m. If the start updating the servers from 04:00 (4am) to 11:00 (11am) like WoW does no one would care (except workless ppl).
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Zoltan Kun
(@ZoltanKun77) reported
@playnewworld Always Eu gets unprioritised , annoying this is...... and we already 2 hrs well over the estimated time... suggest to fix this issue for the future...
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Dustin
(@DustinReTu) reported
@MoshPitTV @kiwwizz @playnewworld And on top of that, they didn't even fix the major bugs that everyone in the forums asks for every single day.
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Shanti
(@_shantiduh) reported
@playnewworld How about we discuss the bans that are happening to governers because other factions are mass reporting them? While you’re down let’s fix the troll aspect of the game.
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Aeroxic 🇳🇴
(@itsAeroxic) reported
@playnewworld EU raging and AGS doen't give a single **** about communicating the issue with it's EU playerbase, thanks for another GREAT wednesday patch :D It would'nt be this bad if, oh idk.. you did this off peak hours?
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Covnt
(@GCovnt) reported
@playnewworld fix ur spaghetti code and let us play man ******** is this. indie $314.9 Billion monopoly money company ♿♿♿♿♿♿♿
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Felix S
(@FelixS46670367) reported
@MarcelvMartins @SUBZEROMMO @playnewworld Really if bugs are such a huge problem how bout you just don´t patch so close to prime time but at night like you can have a patch on the server usually and not have it activated works for other games aswell but what do i know right?
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Vianney
(@NordUser) reported
@playnewworld Simce 12H00 , Yeah almost 8 hours for just bugs fix ! Good job
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PEW!
(@f99834) reported
@playnewworld fix it you rats
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bigballenergy
(@bitchIamToti) reported
@playnewworld It is an unacceptable circumstance. There is no patience for us. You guys maitenance the servers 6 hours but Eu 8 HOURS. what is the issue,where is the problem? you guys never give info. increase the dev team's member or do your best in a short time . fakk sleep
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Bélg
(@vlaamsefriet1) reported
@playnewworld this is taking to long many take some ppl who know how to fix the stuff not brake the stuff !!!!!
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Prisjakt
(@Prisjakt1) reported
@playnewworld What seems to be the problem, apart from ur incompetence ?
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Trying To Understand
(@TTunderstand14) reported
@Willy_TheBean @Parky03699209 @playnewworld I think the thing that pisses most people off is that there are bugs that were reported since the preview/cbt/obt and didn't get fix, effectively making us feel like all the hours spent testing and reporting bugs were just useless
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PapaSchmu
(@PapaSchmu) reported
@playnewworld EU wars/invasions are affected NA wars are not so I guess they run scripts to refund and cancel the wars... hence the EU delay. How about splitting maintenance to have EU at EU 3am and you would not have those problems,