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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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chance jones
(@chancesjones) reported
@OnMyPing1 @GregRout @playnewworld steam has no problem issuing the refunds. your assumptions that they will abide by that rule is simply wrong.
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🛒Habeeb🛒
(@MrStripes_) reported
@Pat_the_package @playnewworld It’s gonna be a recurring issue anytime I log out though. It’s gonna happen again tomorrow morning unless they fix this
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Josh Buschmann
(@buschmann_josh) reported
@BGaming87 @AustinLBrock @playnewworld Even worse that when there's any minor disconnect or crash while actually playing the game there's no small reconnect window - you're just dumped in the queue
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SilvaDaBarber
(@SilvaMandy1) reported
@Ky_Million @StrykeLightning @playnewworld Ky im litterally waiting 30 minutes max to get into my server....so all these people who are waiting 8 hours..maybe stop jumping on the band wagon of your favorite streamers...problem solved
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Nullsan
(@Nullsan_NA) reported
@CCBigD @playnewworld So the actual line in the logs is this: (AZCore): [Rendering] Present failed, error code -2005270523. Attempting to recover... And what we've somewhat figured out through T&E is that it causes OCP on the graphics card and shuts it off and can possibly damage it.
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Sycogenesis 🧟♂️🧠
(@SycogenesisTTV) reported
So are the Macros going to be addressed? that's huge part of your problem @playnewworld
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YaBoiLight
(@Dalightnin) reported
@BrysonIsHere @playnewworld You can fix that by going into the dungeon again and activating your abilities while in there, that's how I fixed mine
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Clutchicles
(@Clutchicles) reported
@playnewworld I'm on Kay Pacha. Just waited 2 hours for queue and got to 37th position and then had a connection error. Now I have to wait again. :(
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Wickedella
(@Wickedella_) reported
@SilvaMandy1 @StrykeLightning @playnewworld I knew this was an issue back in beta/alpha. It isn't anything new.
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João Vitor da Silva Pereira
(@JooVito04401297) reported
@playnewworld @Yuvaakash2 Staff, please, we are suffering on the SA Alatyr server, the lvl 25 doungeon is buggy and the entire server is in trouble, in addition this bug leaves players immortal to monster damage, making them take advantage of it to advance faster in the game in multiple senses. Ty
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StrykeLightning
(@StrykeLightning) reported
@Ky_Million @SilvaMandy1 @playnewworld I don't want to wait that's the issue. But I don't want to start over and not be in the same server with my friends who also started with us. Also I'm not playing with any celebrities.
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astro ☾
(@astrougelic) reported
@playnewworld please fix me getting kicked from the queue my friends are about to leave me behind to do armine because i get to 50th in queue and get kicked pls
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Il Sleet lI
(@UnsureWhatsReal) reported
@MillerPC_ @playnewworld Until you can't farm and lag out cause there's too many people
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Alessandro Merino
(@Stixman213) reported
@playnewworld I keep getting error codes trying to launch the game so I haven't been able to actually wait in the queue or play at all. My specs are good enough for the recommended requirements.
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Nicollas Viggiano
(@nicksviggiano) reported
@playnewworld stop add more server and fix the lvl 25 dungeon bug on taparloka server... Its impossible finish main quest....
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Ky_Million
(@Ky_Million) reported
@roylance_brock @playnewworld While on the surface that would fix some immediate problems you gotta consider: 1) how can servers ever even out if they’re always changing 2) the abuse of farming that could/would likely cause (like ppl used to do with WoW server jumping)
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Trickshotter zenny 🍥
(@zenswxrld) reported
@AngryVetGaming @playnewworld Dang. Yall must just be hella unlucky. The only issue I've had is not being able to set a title or see achievements nor do I know anyone personally that's had issues 😕
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The1YouEnvy
(@Th31YoUeNvY) reported
@playnewworld please fix ur servers been waiting 3 hrs to connect and I get to 1 in que then it says server error R U KIDDING ME
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A
(@A95998478) reported
@playnewworld We can't do Armanite mine dungeon. Guys been trying for hours too much dysnc and lag
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Wickedella
(@Wickedella_) reported
@SilvaMandy1 @StrykeLightning @playnewworld The issue with that is companys like mine that already own territories/having wars. If we lose the hard work we put in already, there's no incentive for us to move unless we are guaranteed to keep everything in place that we have now.
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Fluffs
(@FluffleFluffs) reported
@playnewworld Respawn on dead body glitch is happening often during pvp fort battles (not during war). Relaunching is only fix, leading to long que times frequently. Big Sad.
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Tekros
(@TekrosOfficial) reported
@playnewworld **** your broken *** que system. NOBODY LIKES IT.
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Hexagon 95
(@Hexagon95) reported
Waited in @playnewworld queue for 1.5 hours, when I got to the end of queue it just gave me a connection error lol
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-Fister-
(@compguru910) reported
@playnewworld So we have to keep starting over cause you can't fix your server issue? WTF is this nonsense.
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AA.Kenja
(@AA_DJMasterTTV) reported
@playnewworld The queue time is a little crazy and I feel like some people would not like to sit in like a 2000+ (or higher) queue wait...if fix it to where no queue time or you have to get a migration token to change worlds then that be awesome!
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AA.Kenja
(@AA_DJMasterTTV) reported
@SteeveP1 @playnewworld I know! Need a fix like to where no queue time or you have to get a migration token to change worlds then that be awesome!
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J
(@NussleHipsey) reported
@ghoztM3 @playnewworld If you press OK but don't refresh the Play button when it pops up you are still in queue it is just some glitch or something.
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SilvaDaBarber
(@SilvaMandy1) reported
@StrykeLightning @Ky_Million @playnewworld Well u seem to spend alot of time on here and if you follow new world then you would know what servers majority of the big streamers were joining...so if you blindly picked that's your problem
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Broosh
(@Brooshie) reported
@JLBanni @AngryVetGaming @playnewworld This only works for one particular error. There's a couple errors that seem to get cycled through lol
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Velas
(@joao_velasco_) reported
@playnewworld @I3randonRosario please fix it, we are literally having a content block because of it and it's also probably causing the invincibility bug