New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/01/2025 16:30

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • _Altruristic FourthKind (@_Altruristic) reported

    @Instincts12 @playnewworld Maybe, just maybe... the point... is what beta's are for... testing. Mainly performance and stress testing. What people decide to do on the beta is up to them and not the problem of the devs.

  • Joewillams55 Joe Willams (@Joewillams55) reported

    @Orslaugth @playnewworld I will kindly recommend you to mack_cyber25 on IG, he fixed mine when I had similar issues.

  • gidyin310 Gidyin310 (@gidyin310) reported

    @playnewworld not going to i want the main game now ive waited 2 years long enough tired of broken promises

  • MadDogAngus Angus Sweeny (@MadDogAngus) reported

    @playnewworld i dont have any "worlds" to select from, is anyone else having this issue?

  • Ging3rBomb R3d (@Ging3rBomb) reported

    @JeanTVgaming @playnewworld "Beta testing is an opportunity for real users to use a product in a production environment to uncover any bugs or issues before a general release."

  • Kaydin910 Kaydin910 (@Kaydin910) reported

    @playnewworld @Shinishak AGS really? We have been asking if we could pre-download since you announced an open beta. Are yall that incompetent? You need to fix this for release. Because if there is no pre-download, you will have a lot of irritated players. Listen to your community.

  • TRKyle89 TRKyle (@TRKyle89) reported

    @JhowGamesX @SuperDotaPlaya @playnewworld not sure, i have slow internet so pre load would be cool but yet again its just an open beta for now to help us with new world fix

  • aztr0id Aztr0id (@aztr0id) reported

    @avaudiovision @playnewworld It depends I think.. If you're in SEA then you might be able to play in Australia without much problems. Korea/JP might have higher ping to AU, they might be able to connect to NA-West.. This game can be played under 180ms..provided your connection is stable.

  • RuhailKhann ThePapaKhann (@RuhailKhann) reported

    @playnewworld Did they fix swimming?

  • majoranoke Kayrashy (@majoranoke) reported

    @playnewworld Central EU ??? Oh no, now we have to play with rusians! Not a problem at all, except they barely speak english xDD

  • Paradox_EP Ethan Price (@Paradox_EP) reported

    @Clindberg88 @playnewworld its less than a month away. u can't change anything that much. only thing they will do is fix bugs. a wipe is not needed for that?

  • ZedsDea35172732 Zeds Dead (@ZedsDea35172732) reported

    @playnewworld Let us login at midnight!!!!!! 😎

  • ItsSynK1 ItsSynK (@ItsSynK1) reported

    @playnewworld New World has the worst Guild/Company system in any MMO, yet you guys aren't even attempting to fix it. When are you going to start listening to communities about the broken Company system and actually fix it?

  • ToneVR_ ToneVR (@ToneVR_) reported

    Already stayed up suuuper late. Do I set my alarm for 945 and snab my name for @playnewworld and crash , or get some sleep and set my alarm and play. Anyway , Eden ! Here we come !

  • ASenwasane1992 Alex Senwasane (@ASenwasane1992) reported

    @red7silence @playnewworld @Comedy_112 This beta was put out to test the servers so no issues will occur on release thats why they are letting more and more people in at later times to make sure they are stable. They know how big this game will be, unstable servers on release will ruin them.

  • Joaomarcosy Joao marcos (@Joaomarcosy) reported

    @playnewworld If my email doesn't arrive by the time the servers open, will I be able to login??

  • LadanAbk MISUNDERST00D™ (@LadanAbk) reported

    @dwynnv @playnewworld I had the same issue ..I never taught of getting my account back …massive appreciation to @AgentFemiTv on TWITTER .. for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too...Or #lord_teqq on Instagram

  • ZZav_ ZZav (@ZZav_) reported

    Anyone else gonna have trouble sleeping tonight because they're excited for @playnewworld tomorrow?

  • MadDogAngus Angus Sweeny (@MadDogAngus) reported

    @playnewworld I have 0 servers or "worlds" come up. Is this a known issue or is it just happening to me?

  • FeelYeeDeez Joe Jack (@FeelYeeDeez) reported

    @Faux_Grey @CrAiGiShza @playnewworld I really doubt amazon is "forgetting" about potential money lol - everything you're seeing is a business decision by people closer to the issue than you are.

  • MattB37368373 Matt B. (@MattB37368373) reported

    @NiftyZauper @playnewworld That's going to be my issue.

  • roberdon_ Don (@roberdon_) reported

    @Nightcrwler3500 @playnewworld i also have the same issue

  • RStarphoenix Robert Starphoenix (@RStarphoenix) reported

    I really hope I get to check Steam in the morning and see my @playnewworld open beta is ready for download. Need my mini-Aeterum fix.

  • Lyestille Lyestille (@Lyestille) reported

    @playnewworld ill jump in even being from the "mid west" and **** pings but please dont forget about us ! there are issues when my best server is 100+ ping and i get kicked 2 or more times a day. east and west coast sure theres more players , because the gaming industry left out the middle ..

  • Mohamed53134588 Elshibani (@Mohamed53134588) reported

    @playnewworld I think my email is broken.

  • ketranoru Ketranoru (@ketranoru) reported

    @playnewworld Well hopefully being able to actually get in to play, (minding the queue and any login issues) then I will spend the time gloriously exploring as much as I can. :)

  • TzoBlack666 TzoBlack (@TzoBlack666) reported

    @playnewworld Anyone else having problem with worlds not loading?

  • Lyestille Lyestille (@Lyestille) reported

    @playnewworld I have high hopes that you can do better to include Midwestern's and others, internet gives us a fail cause we live rural . ping problems ! i bet if you added one central Midwest sever it would be full faster that you could push a fart

  • Dead6ixx Dead6ixx (@Dead6ixx) reported

    @playnewworld Monday September 12th 2021. We have to announce with multiple server crash and instability we have decided to delay release until March 8th 2022.

  • ASenwasane1992 Alex Senwasane (@ASenwasane1992) reported

    @red7silence @playnewworld @Comedy_112 This beta is designed for them to test the server to make sure no issues occur on release, thats why they will periodaclly let people more and more people in to make sure the servers remain stable, if you really wanted to play it, ahouldve played the closed beta.