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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Isaac
(@isaacleongg) reported
@hiiamwoan @playnewworld Wow, not lagging? :O
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Marcelo
(@Marcelo_ganja12) reported
@playnewworld THE GREAT AXE SKILL "GRAVITY" BUGS THE "REAP" SKILL. WHEN GRAVITY IS ACTIVATED ON WEAPON BUILD, THE REAP DONT DAMAGE ENEMYS AND DONT HEAL MY CHARACTER. PLEASE FIX IT!!
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GilbertLau
(@GilbertLau) reported
@playnewworld Do not make your fault to becomes players' fault! If you do not have the queueing problem, no one would love to run the gpu full day to just avoid the queue! Should we get off from work or school but then pray that we can get into the game every night?
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Jessie mccallum
(@Jessiemccallum6) reported
@playnewworld i dont know about others but the mpd in OCE severs are buggy laggy unplayable plllzlzzz fix
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Jessie mccallum
(@Jessiemccallum6) reported
@playnewworld yea fix the dungone lag ITS SO BAD U CANT DO THE MPD
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Jo'
(@CruzKun_) reported
@Xzstance_TTV @JohnPaulBap @playnewworld Patch is on the forum, no major fix in patch notes.
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Marc (Tripa)🇦🇺🐶🚀🌙
(@tripa47) reported
@James20746894 @playnewworld It's not about "crying", it's about giving a company that values data above all else, data that they want. Which is data on what and when we want to use their products and what would improve the service.
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Frey
(@frey_online) reported
@kelticfury @playnewworld There is a fix for achievements, but not the particular problem I posted. I haven't earned the titles/achievements.
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Kaleb Tesfaye
(@ktesfaye2) reported
@redayejedi @PapaPulse @playnewworld Lol just don't be from EU. Easy fix
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Gobbo
(@goblinfanatic) reported
@playnewworld How about you deal with the actual problem instead, not the symptom? This is basically going to mean that many people cant play on weekdays.
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J. M.
(@DeBierSjouwer) reported
@SlothsHere @playnewworld Have you tried cable over WiFi or setting some ports open in your internet settings? Seems to me it isn't a bug, but a problem on your end as lagg seems to trigger it. Maybe you get stucked as the game is trying to secure a stable reconnection that fails 1/2
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Joe🦥
(@SlothsHere) reported
@DeBierSjouwer @playnewworld Appreciate the help but nope, not a connection issue. Can play an alternate character absolutely fine. - Also streamed a good 60 hours of my NW characters and no issues whatsoever. I am on wired connection too. Even support has established it's on their end and not ours.
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ζ͜͡Fae
(@faeyerlol) reported
@playnewworld Thank you for this amazing patch! I have another glitch to report. In beta and the official open I received an invite to a company from a random person but can not remove the notification for it regardless of how many times I try. I mute/block the player but the invite stays.
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OkieGrasshopper
(@okgrasshopper) reported
@KismetBP @playnewworld Sometimes it's better to take the whole schmooze with you to another. Level 30 in three days is not so much off one's back if it SOLVES the problem. Have headaches, or have it All in an empty / low populated server.
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Trickshotter zenny 🍥
(@zenswxrld) reported
@Irenicus71 @boooked @playnewworld Yeah I'm 80 hours in and haven't had any issues.
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Alvaro
(@Ikilly0) reported
@playnewworld I feel like login is going to be kinda chaotic once they come back, day 1 flashbacks.
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Alex
(@Reanon_Alex) reported
@playnewworld fix azoth staff tier V please
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Xzstance
(@Xzstance_TTV) reported
@CruzKun_ @playnewworld What makes minor bug for you? and who told you the didn't fix the Q ? Did you read the announcement ? How can you critism a game thats just came out and you expect everything from that? So far there are so many mmorpg's and no1 rival the perfect. Think before you talk.
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Bob Vance in Verdansk
(@kgauvin12) reported
Hey, uhhhh....... @playnewworld I sure do hope that my level is going to revert back to what it was last night after I signed off, and before server maintenance? I was nearly level 32 after signing off, and now (according to ot the login screen) my level is 29? Not cool
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8ounty
(@8ounty_Gaming) reported
@GabrielDubliner @playnewworld and what happens if something goes wrong? Drag the devs out of bed to fix it?
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Cheat Oner
(@CheatOner) reported
@playnewworld Please increase server cap ! We have 3 / 4 friends and they cant connect to our server Lamian 4 max cap , problem is all spanish servers are full , and they cant create any pj on any server !
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Paul Marshall
(@Darealnthwscary) reported
@playnewworld Err, have you tried turning it off and on again to fix the issue lol
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Redayejedi
(@redayejedi) reported
@ktesfaye2 @PapaPulse @playnewworld Plenty of US server getting same issue, check the forums if you can read! I'm guessing rocking that poor man's 1060 you're not even capable of experiencing the game properly 🤡🤡🤡
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Ashlee Starkey
(@gamergirl0587) reported
@Barkybamboo @playnewworld I've been having this problem too and sometime when I login it's all there and fine just as it should be but most of the time I've the 88 bug too
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James W. Foland
(@RotoEnquire) reported
@adarngooddream @playnewworld So your wanting to play the game, is more important than anyone else who wants to play the game. Take that bad take and times it by 2 or 300 and that why uts an issue.
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Beastmode_Oce
(@Beastmode_Oce) reported
@crispell_hunter @playnewworld do u realise that things can go wrong.....or is ignorance one of you're strong points ? i bet you are the same sort of person that would complain if the game wasn't perfect but yet u still complain that they are trying to fix the game Oo
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matthew holmes
(@mlholmes91) reported
@8ounty_Gaming @GabrielDubliner @playnewworld It would roll back and they'd fix it in the morning. It should have already been tested in a production-like environment so shouldn't have too many failures. I'm a DevOps engineer, which amazon should have plenty of, servers shouldn't need to be down for 5 hours
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Tomas Nelsing
(@nelsingphoto) reported
@crispell_hunter @playnewworld Well they have not broken their word, the time was "Estimated" not set in stone.
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_Saint_Samedi_
(@saint_samedi) reported
@playnewworld Please do not forget to fix the hit detection, banning toxic trolls and fixing invasions/dungeons. Another hour for a 'small patch'. You guys are ridiculous.
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Praveen Ram
(@praveenram1983) reported
@playnewworld Totally understandable, you guys are new to mmo industry, it always happens to all, no worries take your time guys... It's better to fix it slow than to break the whole game... I have seen worse but u guys doing good