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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Beau
(@BeauGis13) reported
@playnewworld Why is the VG still completely broken and other weapon abilities going straight to cool down without actually being used? Yet you’re nerfing CC on it? When Ice Showers and Storms run rampant making your character unplayable?
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J
(@NotBerenger) reported
@playnewworld Please fix lag in South America 🙏🏻 its hard to pvp with 250 ms ping
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Jiren
(@Jirenthegray101) reported
@playnewworld Steam Deck is a form of PC, just portable. Can you not fix the issues for it and launch on Deck?
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nokomoko01
(@nokomoko01) reported
@playnewworld FIX THE RUBBERBANDING AND DESYNC ISSUES NOW
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Aard
(@Aard94965698) reported
@playnewworld Fix the bugs yet? Because that is the only thing keeping me from playing.
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кяιgнтσи
(@krighton) reported
@playnewworld They’re so excited and I cannot tell if it’s real or scripted. Literally none of the players are as excited as these guys are which should tell them something. Something important. No matter WHAT you do the combat is fundamentally broken.
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Scrooloose
(@ScroolooseUK) reported
@playnewworld @ShadowFox_TV Fix the inventory system! I quit becuse my inventory was full all the time. At least add a craft bag or something like in ESO. Not everyone does pvp!
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RedTrashPanda 🇦🇺 ☕ VTUBER
(@redtrashpandaVT) reported
@playnewworld Can you please fix your account banning system? So many people are forced away from your game because their accounts are lost and no one will help them outside auto-replies. People are being permabanned, first offense, and don't know why. please take better care of your community
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Beau
(@BeauGis13) reported
@PropersoX @playnewworld Is IG supposed to CC you so hard your character actually doesn’t function? Countless posts on Reddit and Forums about the lag IG produces and the inability to do anything, but nothing said in the whole video.
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Redz
(@Ayo_ItzRed) reported
@Antonio26161185 @thedouglasadams @playnewworld Please fix it, so these guys can have a better day
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Bob Bicker
(@bicker_bob) reported
@playnewworld did you take a picture of a computer screen with a polaroid camera and upload it? the unforced errors by every single person associated with this game is painful and hilarious
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BigIrish.Eth
(@BigIrishLIVE) reported
@FeralForlorn @playnewworld Have you been paying attention to the devs remarks regarding all of that? Did you watch the video? These changes inside go a long way to make the needed steps to fix what you're talking about. I'm personally excited for the march update.
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Bob Bicker
(@bicker_bob) reported
@MindofX1 @AngrishMusic @playnewworld you have spent 3 replies white knighting for a company that released a broken game and has managed to make it a worse experience every patch and losing 95 percent of its player base in the meantime but go off i occasionally drop by to remind them they broke a thing with promise
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TrickTree
(@ArtSerov1) reported
@playnewworld Will you be fixing the hit reg and d sync ? This game is incredibly frustrating to play as were many months in yet the combat is still broken.
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jrkline
(@OkayBudddy) reported
@JeffBezos @playnewworld Lmao this aged well, a little quick to speak Jeff… 6 months later and avg player base is 25k with absolutely no communication from anybody on The forums for all the issues with the game. Your gaming team is a disgrace to the Amazon name
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kevin ladouceur
(@kevlad07) reported
@playnewworld @RealConorDoyle how about you stop adding new bugs with every update so you dont have to backpedal and waste entire months fixing those. i mean the new updates are in ptr for almost a month, should be plenty of time to remove bugs and issues before adding the content to live game
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PropersoXD
(@PropersoX) reported
@BeauGis13 @playnewworld the lag from ig effects was addressed in like november dude... and idk what you mean by your character "not functioning" lmfao
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Bob Bicker
(@bicker_bob) reported
@playnewworld cute meme fix the fundamentally broken queue system and resurrect your dead game do you guys have the internet?
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FeralForlorn
(@FeralForlorn) reported
@Sireaglestrike @playnewworld i mean if you gonna make a mmo in a super competitive market you probably should atleast have the basics and learn from other mmos issues. the game barely has content so i might be asking too much tho but hey thats just me
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FeralForlorn
(@FeralForlorn) reported
@BigIrishLIVE @playnewworld more dungeons do nothing when all systems are broken and the player base retention reflects that. a new dungeon is gonna do nothing when the majority quit before or right after reaching 60 cause of bad design, low variety and broken systems.
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aj_47
(@AJ_47biotch) reported
@playnewworld When you turn off the servers and let us run it on private and we can fix the problems that you idiots can't
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p s Y
(@PsyGigante) reported
@playnewworld a season when we fix the outrageous DESYNC
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Targ
(@Targ35618266) reported
@RealConorDoyle @playnewworld I haven't had alot of bug issues, don't work for AMZ but I do work in IT. What helps devs is telling them via their ticket system what bugs you've encountered. I'm sure you're doing that to help us all along.
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KoreanZ_
(@KoreanZ_) reported
@playnewworld I am hyped about the desync and stutter fix... oh wait, there is no....
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Lane Brooks
(@CoryLaneBrooks) reported
@playnewworld is there any way yall can fix your controller settings? It's really bad that I can't pick up a rock or harvest an animal without it taking me to a harvest controller preset setting, then if you get attacked your just sol cause only way to refresh is to unplug n plug
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FeralForlorn
(@FeralForlorn) reported
@playnewworld a lot of cool stuff but i dont see anything that will bring me or anyone i know back. no fixes to faction n war issues, no transmogrification, no server vs server pvp, no barbershop, no swimming or water content, no new mob variety, game dont need more dungeons, it needs value.
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Heris Tempore
(@HerisTempore) reported
@playnewworld @RealConorDoyle Just admit it. Your game has been bugged and broken, since it came out.
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YeetusCletus
(@AndrewB16608090) reported
@playnewworld FOX THE VG BUG! Literally blocks all incoming healing on the oblivion. This HAS to be a hot patch. You can’t let that ride. Wars are being won with this stupid exploit. I’m sure when you fix it there will be a new ******* one soon so don’t worry.
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Kristen094
(@halocyrus117) reported
@playnewworld I really hope you find a way to deal with the Bot farming issues before these major things bring people back to the game and leave them with a sour taste. It is a big issue and I want nothing more then New World to be successful. Keep up the good work devs.
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SandriniPanini
(@sandirara) reported
@zBamboozler @playnewworld Same for my sister, was given a duped item and got banned and appealing was useless. Terrible customer service