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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Logan Banks
(@LoganBa46114677) reported
@playnewworld Why can’t I play?! No world list???? Guess I’m going to ask for a refund. Broken game
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Kaleb Tesfaye
(@ktesfaye2) reported
@SgtChrisCross @KodiakTheZodiak @playnewworld Yeah its amazon. They do lots of internet ****. Would be a huge statement to make if they didnt have lag
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Slank〽️an
(@DJSlankman) reported
@Spektrace @playnewworld @CouRageJD Na game kinda buggy. Imagine being Amazon that has the biggest server infrastructure but still has huge lag and has a game with like no quests lol
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Matt Fralich
(@Voyevoda0710) reported
@SaraBb88_ @CletusBueford @playnewworld No problem
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Oscar Z
(@_noscar) reported
@Slootbag @playnewworld If the servers hold up, lol. I expect half a day or a full day of not being able to login or play. Typically MMO launch/expansion things.
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Avex
(@Avetarx) reported
@playnewworld You better not squander the release with server issues, don't go Blizzard on us!
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zombiexm
(@zombiexm) reported
@anniefuchsia @playnewworld I'm a tiny streamer, that tends to take breaks due to mental and other health problems. Was really looking forward to this game, and streaming but sadly couldnt get the funds for it. Still hoping to eventually get to do so.
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Knoron
(@knoron) reported
@playnewworld i try to join the server after the ship intro only black screen please fix it quick :/
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#️⃣ ragectl follow
(@ragectl) reported
@harrypo28716299 @BajheeraWoW @playnewworld Login to EU servers it's not a conspiracy
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J.
(@JorgeAtomsk) reported
@playnewworld I'm still waiting for my collectors key bought in amazon. Deluxe edition without predownload service... Ok New World...
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Egemen
(@CryptoEgemen) reported
@playnewworld I hope servers won't crash.
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amoleka
(@amolek43) reported
@ShititsZorvan @playnewworld Dm @legittool ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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KAARAX
(@KAARAX13) reported
In 20min the grind will start and I will be streaming #PlayNewWorld (hopefully with no internet issues) every single minute of it. Probably 16+ Hours a day. Let's see how this works!
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NGU || Burntcupcake
(@BurntcupcakeG) reported
@ctthecheff @playnewworld It's the Swiss that's broken tbh.
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PrimeTime
(@GiftedPrime) reported
@playnewworld Anyone else crashing on launch? Any fix?
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scarlet_skye88
(@scarlet_skye88) reported
@P4wnyhof @playnewworld @Fextralife It looks incredible, just wondering if you can select both EU and US servers from login or another way to join the US servers at all?
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jurdman 🎮
(@jurdman) reported
@AlphaAntonAU @playnewworld I just don't have the time off screen hahaha, that's my issue. I'm going to give it a go. FOMO is real!
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Numlefar
(@ZippyTehZip) reported
@playnewworld Still there is game freezes, please do fix. I get in 10 min ago after queue and then game freezes and i have to sit through a full queue again.
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SilentMajority
(@Normal_Customer) reported
@playnewworld Maybe you should have done an estimation of when you can login onto the servers... would have added maybe 2 hours to these times. #LaunchDayFailure
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PorygonTV
(@PorygonTV) reported
@Mysticalpigeon @kazooprow @playnewworld I don't see the problem?
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KodiakTheZodiak
(@KodiakTheZodiak) reported
@SgtChrisCross @playnewworld What do u think happens when a **** ton of ppl flood servers? Even triple A companies that been making games for YEARS still have this issue with launch day lol
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Adam
(@Adams__Bad) reported
Please, PLEASE tell me you've region-locked EU servers so we don't have a million people from outside the EU joining... just to reserve names and crash our servers! @playnewworld
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Slank〽️an
(@DJSlankman) reported
@4AMinCali @playnewworld No game needs a year longer delay. Bout be so many bugs and lag lol
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Slank〽️an
(@DJSlankman) reported
@SgtChrisCross @KodiakTheZodiak @playnewworld Ya the game needs like another year delay fr lol so many bugs and lag. Plus quests suck asss
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Matt
(@mattthebassman) reported
@playnewworld Did you fix the ridiculous gpu temps your game caused)
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KiiNGS
(@KiingsStreams) reported
@Deadlyslob @playnewworld Have fun, brother. Don't think this game is for me but I know what it's like to be this hyped for a game release and it makes me happy to see so many people that have been looking forward to this. Hope the servers have no issues and your time in game goes well.
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PorygonTV
(@PorygonTV) reported
@Dead6ixx @playnewworld I don't see the problem?
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Cevat Çağlar
(@cevatcaglar) reported
@playnewworld Will i have to wait 1000 people for que everytime i login to the game ?
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Adam Morrill
(@TheRealMorrill) reported
@Tim43205953 @Sugoi_Ash @playnewworld I'm having the same issue >:(
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Eddi Sharp
(@EddiSharp) reported
@playnewworld Why is login going so slow, 3529 ahead of me at 7am and still 3170 20 minutes later, there are trees that need chopping