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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Iron_Lord
(@IronLordTTV) reported
@playnewworld Woo ice gauntlet fix
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Alex
(@slexalerno) reported
@playnewworld Can we get a fix on the increased ability animation on warhammer when at or above 250 strength
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KozzyDV
(@KozzyDV) reported
@playnewworld Just something I noticed that appears in the last patch that I do not see in the patch notes is some firestaff bugs. I noticed that pillar of fire and fireball only register at hit enemies about 1 in 8 times. A majority of Syndicate players on my server can comfirm the issue.
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Joel
(@Br8kz) reported
@playnewworld yo open world pvp in #NewWorldMMO is SOOOOOOOO much fun! My only problem is the amount of lag and glitches, sometimes I'll be winning a 1v3 or a 1v2 and a massive lag or glitch will happen that completely ruins it. Once I rolled out of a hook and I went flying lol
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Gidyin310
(@gidyin310) reported
@playnewworld Wow finally something on the housing issue after 4 weeks and they still are gonna make us wait even longer even tho some of us can't even play because we lost out house this is so stupid
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Xose | Manning
(@Xosetv) reported
@playnewworld No fix for people that cant transfer servers because of trade post bug?
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Vandarsin
(@vandarsin) reported
@betwixtthebuns @playnewworld I mean yeah they just need to fix their **** lol. 100 people fighting should easily be achievable with current technology. Ashes of Creation is in Alpha/Beta and already does this with hundreds of people.
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plusquevie
(@plusquevie) reported
@playnewworld props for taking responsibility and admitting a bug was introduced by an attempt to fix a bug, it takes a good company to admit a mistake
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EviN
(@Real_EviN) reported
@chrrisk_ @playnewworld That's likely a server-side update, which would be done silently or during the downtime I would guess. Alternatively, they don't have a proper fix yet, and probably don't want to advertise bugs that aren't yet fixable
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Barrel
(@LocrianSensei) reported
So let me get this right @playnewworld To fix an exploit involving macros to turn life and fire staves into machine guns, you simply say “oh well we never intended for people to min max via two of the same weapon” Such a ******* cop out.
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ChrisK
(@chrrisk_) reported
@playnewworld Will this not fix the issue that some people can't server transfer to a trading post issue?
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Vile_
(@exvile_) reported
@towelthetank @playnewworld lmao still no gauntlet/staff fix, gg
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Swan
(@Swan56White) reported
@playnewworld you need to fix levels with monsters! If I am 4 levels over I should be able to kill it myself. #NewWorldMMO #amazon
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iBeardedBot
(@iBeardedBot) reported
@Chronichasheesh @playnewworld Facts I didn’t expect them to fix so much. And the change to cost of respecing attributes and weapons is crazy to
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Putler kaput !
(@DrunkPunk999) reported
@playnewworld And when you fix EU server Harmonia connection its unplayable with 500ms +- ping in evenings a nd weekends.
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Schmeeb 🦀 Redebut soon :)
(@Schmeeb_) reported
@KozzyDV @playnewworld Spell Strike Consistency: Fixed issues which caused several magic spells, such as Ice Storm and Gravity Well, to not hit consistently. I assume this is the fix since they all broke at the same time.
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weenus!
(@weenus) reported
@no_xide @playnewworld I don't mind the hit to survivability but they've nerfed our output 3 patches straight without fixing any QOL for healing (such as the clunky/buggy UI elements) and the patch notes still don't seem to address the light armor heal benefits not working either.
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weenus!
(@weenus) reported
@M_Keato @playnewworld That has more to do with the armor than the output though. Prior to the playerbase learning of the resilience bug or light armor's healing bonus not working, healers died much easier and more frequently, but they've nerfed our output 3 times since then.
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Toxic Vader
(@M_Keato) reported
@weenus @playnewworld Healers need a nurf. 6 of us battering one healer for like 3 or 4 mins and we couldn't kill them. So broken!
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JIIP's
(@JPDunks4) reported
@no_xide @weenus @playnewworld Fixing the Resilience perk will largely fix this. Everything is going to be more squishy now.
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Aedris
(@Riperz24) reported
@no_xide @weenus @playnewworld Heavy armor is broken not healers
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KampCikat
(@KampCikat) reported
@playnewworld Are you kidding me?? Still no Reap fix?
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Putler kaput !
(@DrunkPunk999) reported
@playnewworld Also weapon changing not working properly, you cant change, when you use skill on one weapon you cant change to other weapon, you need to click 3 or more times minimum to change to other weapon so clunky and annoying,same with dodges not registering them always and u dead.
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Lewis Duran
(@lewisduranphoto) reported
@playnewworld Maybe I missed it, but didn’t see a fix on the great axe infinite speed boost. As nice as it is to get around faster, I can already see people exploiting this. I’ve only barely seen this mentioned in the forums, so maybe that’s why it hasn’t been addressed.
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Pedro Ivo Rodrigues
(@PedraoSW) reported
@playnewworld Amazing changes and fixes, didnt see the hatchet berserk bug fixed though, forgot to add to patch notes maybe? It should not be hard to fix seeing that its just not resetting the buff after expiration.
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Albert
(@LurkingZombie_) reported
@playnewworld Looks good, now when will the armor issues be fixed?
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Aedris
(@Riperz24) reported
@lDarkDark @playnewworld Make it so that taunts last longer but heavy armor increase cooldown times so that heavy healers cant spam heal and tanks dont love tbe ability to tank in pve (or make it so that cornelian gems reduce the cooldown of taunt abilities) it would fix both issues.
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Louisere
(@louisere1990) reported
@exvile_ @towelthetank @playnewworld Spell Strike Consistency: Fixed issues which caused several magic spells, such as Ice Storm and Gravity Well, to not hit consistently. ???
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Aedris
(@Riperz24) reported
@playnewworld Please nerf the effect of heavy armor on healers and mage instead of nerfing healers, your are fixing a pvp issue and ruining pve in the process. Heavy armor should have bigger drawbacks because right now almost everyone is using it.
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SoapMV
(@SoapMV_csgo) reported
@playnewworld Lets hope some day the Great Axe bug gets fixed where the "Reap" ability does no damage. It has been an issue since 1.0.2 🙄