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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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ThaTattedKid (Tony)
(@Tha_TattedKid) reported
@playnewworld this auto ban is nonsense . ive been banned for leaving a company . never said a mean word. but because i take my talents elsewhere i get banned ? fix this now "subiegovroom" is the name . put me back in coach
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Mark
(@mtor82) reported
@playnewworld Bad choice. I would have appreciated server down time just so I could play with my friends that I’ve been waiting weeks for.
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Ema♣
(@emascorza) reported
@playnewworld I would love to play new world but the game keeps frezing and closing randomly every few minutes since the last update. For the love of god fix the game, i want to play with my friends.
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kyzone
(@santikre) reported
many people in the community complaining about repeated game crashes in short periods of play. Are they going to fix it? please attend the reports. @playnewworld
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FR4GSHOUT💚
(@FR4GSHOUT) reported
Okay friends....... Some may know, I recently decided to step back into streaming! One thing I am trying to stream @playnewworld and I am using @streamlabs And its nearly impossible, it continues to lag out..... Any tips on the settings you are using?
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Ethan Price
(@Paradox_EP) reported
@TeCryp @playnewworld Lul no ****? However it's not a problem I have. I'm just able to understand others were lied to. Many got on EU servers and filles servers first so a lot of EU ppl got into servers on other regions... Also if all of ur friends are in another region ud want to play with them
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pacificRYU
(@Raymond47287165) reported
@playnewworld I’m from Malaysia, currently playing the lowest server AP Southeast, I have average ping 220-280, please fix this ty
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NxTCH
(@BigNotchTweets) reported
.@playnewworld why ******** am I suddenly randomly banned for a day? Like.... fix your ******* system. Holy ****, there was literally nothing that could have happened on my end to result in a ban.
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Amness
(@AmnessKelp) reported
@playnewworld FIX THE CRASHEES OMG
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Fatfukachu
(@MoneyJDaddy) reported
@playnewworld Max faction rank and capped at 25k token still, 10s of thousands of people have had that **** for more than a week and its still not adressed. Pretty gamebreaking. Fix the game please.
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No
(@lowiqapple) reported
@playnewworld Fix your pve holy **** why ******** is the respawn so fast? Why ******** is every inches of every ******* area covered with trash mobs? Why ******** does everything chase you into the next ******* continent
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🇩🇪 Gustavo Hellvig 🇩🇪 🇪🇸
(@gushellvig) reported
@playnewworld Any fix about the Perma Death? I cannot revive
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Nickolai Volkov
(@VolkovNickolai) reported
@BagelBackpack @playnewworld Manufacture* not plural but yet it is happening to many different cards, and Jay2Cents was able to prove NW code was causing issues where it is over volting some cards. It is both the manufacturer AND Amazon's fault, but Amazon will refuse blame as it will hurt their image.
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Nahsti
(@PillBoxX93) reported
@playnewworld Can you guys fix your ban problem? I was at work all day and night, woke up and I've been banned again for no reason and I know I haven't done anything wrong
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Halt_Yipp
(@Halt_Yipp) reported
@playnewworld I read the statement. It does not tell me when it is planned for deployment. Problem with New World is not the game, but LOUSY communications.
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Cnqr Sharp
(@Shxrp94) reported
@Real_DanMan @playnewworld They literally did a patch a couple of days ago.... every game has bugs when it's first released, no one creates a perfect game first go, that's why they do maintenance and have patches, to fix these issues players have found
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Play Role Games
(@playrolegames) reported
@playnewworld After the last patch the game dont stop to crash. I never have this problem before. The files on Steam ar ok, drivers ok, all game settings on performance and keep crashing to desktop. No way to play in this state.
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rocamocha
(@rocvmxcha) reported
@playnewworld Fix the honing stone text! It's a 3% increase for 10 minutes, not a 200% increase for 0.03 minutes. Who the hell even wrote that?
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Nickolai Volkov
(@VolkovNickolai) reported
@mandals_gfx @playnewworld LoL if you say so. Please tell me how EVGA can claim fault for MSI, Gigabyte and many others. Please tell me why the voltage goes far above what is set... only in this one game. Please tell me why Lumberyard has documented issues with this very issue.
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Average Lulu
(@AverageLulu_) reported
@CoreyBroussar15 @playnewworld Which is still valid. 11 hours of downtime is insane for a few bugfixes. Having the server down for sometimes that is much needed and wanted is a different story. Also, no need for your tone. Don’t know who hurt you but dude, sort yourself out.
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SarahJoyXO
(@sarahjoyxo_) reported
@playnewworld when are you guys fixing servers for Wars? So tired of losing to lag. Get all the way into the fort just for the enemy team to look like mannequins and teleport across the screen 😤
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Batdude
(@AHappyRaider) reported
@jchaps89 @Real_DanMan @playnewworld big concerns with last patch such as azoth staffs lvl 4 and 5 not working which blocks a major part of endgame?
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Average Lulu
(@AverageLulu_) reported
@CoreyBroussar15 @playnewworld They made the first post a few minutes before hitting the first ETA. The other updates contained no new information other than ‘we’re working on it’ and nothing else. There are so many issues being pointed out on the forums and they address next to nothing.
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nick
(@puppiesgosplash) reported
@playnewworld This is why you dont hire a lead director thats never made games to make a game. But tell me how that mass reporting and those players not getting in trouble is going for you. I bet the banned players that really did nothing are quite happy you try working on server transfers.
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WeirdUncleOutkast
(@WUOutkast) reported
@chrisyS23 @Real_DanMan @playnewworld The only glaring bug I’ve come across is meshing. It’s incredibly annoying, and can pose a problem in PVP if people get creative and abuse the glitch.
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Ari
(@nzsonleo) reported
@Real_DanMan @jchaps89 @playnewworld Do you know how bug fixing takes place? They rely on the information of people like you who say "THERE ARE BUGS FIX THEM NOW". Yet you tell them nothing about said bug, and even if you do, you wont go into detail. They then have to recreate the bug to figure out how to fix it.
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Magical Mazzy
(@MaGiCaLmAz) reported
@playnewworld …unfortunate that people believed you could do it. No other MMO allows transfers from one database to another, why would you be any different. There are a lot of bugs, a lack of content and broken features (reporting system) that need fixing as a priority! Please sort them. 2/2
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Evocybernation Gaming
(@evocybernation) reported
@playnewworld, I did this for fun… I tried to cast, and it shows the flickering but! It won't cast. Your game is broken, and you really need to work on different aspects of the game… Instead of liking everyone that hugs you.
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Corey Broussard
(@CoreyBroussar15) reported
@AverageLulu_ @playnewworld Obviously other stuff came up along the way because NA servers were done pretty fast so if EU wasn’t finished on time then something happened that wasn’t meant to and required them to fix it. But I’m glad you know how coding and bug fixes work.
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Kushi
(@realKushirama) reported
"Hey we have that thing you want but our game is so broken that we're gonna wait to release it cause it might break the game even more." - @playnewworld, basically.