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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Jacob Reese Payton
(@TheMadBopper) reported
@playnewworld you need to take all that money Amazon has and fix your game. Spent 5 hours in queue. Got into the game got kicked out and now waiting 3 hours to move 700 spots. You took an extra two months to release the game and this is what we get? A waiting simulator?
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joshua moyle
(@joshuamoyle2) reported
@playnewworld its been 35 cmon man i need my fix!!!
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Ninehundred
(@ninehundred) reported
Sorry, all of us Aussies have to crash American servers because ours are down for maintenance #PlayNewWorld
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Massack
(@Massack_Gaming) reported
So @playnewworld is having issues with servers being heavily overloaded, not unexpected. The servers have a 2000 player limit, which is probably a good limit given how populated the servers are with that many people, and server splits seem inevitable.... (1/2)
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Ben Reimer
(@BenReimer10) reported
@mattylundgren99 @playnewworld @NewWorld it is a bug i had same issue it said i was lvl 1 logged in and was 15
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PGG DarthRejects
(@DarthRejects) reported
Sure would be nice if @playnewworld would up the server compactly so I could play with my friends. So glad I spent all that money to sit in a que for 9 hours that would crash as soon as I was at the front of the que
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SneakySajud
(@SneakySajud) reported
@playnewworld Imagine after 6 hours in the login queue you finally getting down to 24 and then for no reason shoot back up to 1791...Thanks.
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Timmy LilSnag
(@DinosaurL0ver69) reported
@H2ONuSoul @playnewworld Even WoW has queue problems and they have been leading the MMORPG scene for years, it's not easy.
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NotSorry
(@_n0ts0rry_) reported
@OliverP49823790 @mgio2005 @playnewworld It'll fix itself when server access improves. The problem right now is people can't easily log out to go get dinner, and log in again after since it's hours wait in a queue to get back in. People will stop doing this or do it less when the waits aren't bad I'd guess
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Adrian
(@enjoiadrian) reported
@SethisChosen @michaeljwjr @playnewworld Not sure what you are trying to achieve by this response. The speed at which they react to the issues is what is going to make or break this game. Pretty sure everyone wants this to succeed. Your points are obvious and don't really contribute to getting things fixed.
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JrRush 👉 http://facebook.gg/JrRushx
(@JrRushx) reported
@Gi_Boots @playnewworld @LuDa4k_ This was happening during the beta and alpha. I forgot what the issue was that was making it happen. I'm afraid because I have a 3060 and it already took me the forever to get it. I don't need it blowing while playing this.
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Iryphia
(@sammercer18) reported
@danuyel @playnewworld It will be a problem, there won't be a big enough playerbase with NZ and AUS players only
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Sean Manning
(@shalquin) reported
@playnewworld Want some free advice, Asian servers would fix your issues with Australia's queues straight away
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Josh
(@KaoticVFX) reported
@playnewworld Hey look, I get youre trying to fix the OCE servers, but youre really ******* with mine and my friends 24 hour stream, if you could just put them back up asap, that would be great, thanks. x
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griddark
(@griddark) reported
@playnewworld Why do you need to take the servers down, to add additional worlds?
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t1dev.eth
(@pr0zy) reported
@TheEwizzle @playnewworld There’s something to the tune of 45x the number of people playing right now than any beta. The bigger problem is undoubtedly that something broke that required fixing, not an issue of server load
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Ben Henderson
(@iambenjermin) reported
@AdamGreen37 @_TKGX @playnewworld You're problem for wanting to be on a populated server. Bruh. You had/have options.
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ScubaSteve
(@ScubaSt06287343) reported
@playnewworld fix this dumb *** question times
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Mathew
(@whereismathew) reported
@g_mackin_ @HoldsworthPeter @playnewworld simple question my ***, **** you. Do you know how much time i wait? ******* 5 hours for god damn nothing. All i ******* have is Disconnect because region problem.
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Kirk Bushell
(@kirkbushell) reported
@playnewworld I do find it weird that you have to bring other servers down to bring up new ones. Something else at play here?
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JamesIbby
(@Jamesibby_) reported
@mattylundgren99 @Gmoxom @playnewworld That’s a rare glitch. If that happens you lose all progress unfortunately. Just joking ahah once you load in, it will be fine.
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shawn sanchez
(@shawn13133) reported
@JeremyCoulter1 @mgio2005 @playnewworld Okay but did you get disconnected because of afk or because of a connection issue/crash?
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Seth
(@SethisChosen) reported
@michaeljwjr @enjoiadrian @playnewworld It’s their first major game release. No large mmo of this scale has ever released without issues. Also does it really surprise you that a first time game company made some poor decisions? The game and its developers deserve a little bit of patience.
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peter steel
(@peterst03606085) reported
@N7spectr3 @playnewworld There is nothing to fix
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Matthew Lundgren
(@mattylundgren99) reported
@playnewworld @NewWorld i really hope this is a glitch but i was playing for about 4 hrs almost lvl 14 with lvl 6 in bow and rapier and when i got disconnected and looked at my character it's saying lvl 1...
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Adam
(@AdamGreen37) reported
@iambenjermin @_TKGX @playnewworld Wait - 'you are problem for wanting...' is that what you intended to say?
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Almightyginger
(@Almightyginger3) reported
@FreebsTV @playnewworld I had this glitch in Beta but not anymore. I think it has something to do with the GPU. I'd try lowering some settings.
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Michael D Constantakos
(@MDC445) reported
@playnewworld Is there a way to fix a char slot after you delete a guy because you should have two slots pre server
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Yo
(@Yiu_Yokyiu) reported
@JoseArc30 @playnewworld excatly. what they were doing is only to distract the problem, if the player cap has been fully filled but unlimited player kept signing up to the server on a so call fair queue, the player base of the server can never stablize, none of the "content" will make sense without that
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Mutedtyler
(@mutedtylerr) reported
@gamingpacifits @playnewworld That’s just your fault, they announced free server transfer hours ago. Don’t try to go to streamer server, problem solved.