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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by New World users through our website.
Community Discussion
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New World Issues Reports
Latest outage, problems and issue reports in social media:
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Edward Cook
(@EdwardGCook) reported
@playnewworld Wouldn’t mind queue times if I didn’t have to keep logging because the resource tracker breaks and logging is the only way I’ve found to fix it so it displays resource locations I’m close too. Bought a game I have to wait hours to play because of game bugs. #cantplaynewworld
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DragonPicks
(@PicksDragon) reported
@playnewworld Fix your server take them all down 5+ hours of failed to connect horrible start Fix it say something clowns
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Del livingstone
(@Del_Livingstone) reported
@playnewworld @brianlitster Created 2 characters, queued both times with them to get "server maintenance" error, now when I try log in it says i've reached my regional character limit but there aint any characters to pick on main menu ?
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Gobbo
(@goblinfanatic) reported
@ShowNwo @playnewworld Specifically didnt go for a high pop server. Queued for 3 hours, error when i was in position number 1. Great time.
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Bobo ⚽️🚗💨
(@BxboRL) reported
@FlashForce4000 @playnewworld @Asmongold Ha, I've seen loads of people saying the same thing...problems queueing for a looooong time. Hope you manage to get in dude!
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Slank〽️an
(@DJSlankman) reported
@playnewworld Garbage game. Imagine being Amazon having server issues kekw. Already falling asleep by level 10 with same repetitive quests and bugs like it’s alpha. Hype will die in a few weeks
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Orlando Melendez
(@token_collecter) reported
@ShowNwo @playnewworld Yeah and 400,000 is stuck in que! Fix your game Amazon!
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Darkstar Magic
(@Richard48062297) reported
@playnewworld @freeninetynine2 "We take our Code of Conduct seriously." But not, you know, server stability, login queue's or being a competent company.
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DragonPicks
(@PicksDragon) reported
@G4Ging @fig_philly @playnewworld 3k queue at 8:05am kicked at 10 in queue 5 k queue kicked at 100 in queue 2k queue kicked at 200 switched servers 700 queue kicked at 1… #NewWorldMMO Fix your damn servers!
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Derek Kovacik
(@DerekKovacik) reported
@playnewworld Lag kicked me off US East Valgrind, never had my spot saved and have been waiting 3 hours to get back in with 102 position in queue. Disappointed
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🍁🔥😤💨💫💯
(@4_20Blaziken) reported
@playnewworld fix your connection man! Just lost my position in your small 2k player count server que. this is embarrassing @amazon
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8976
(@Mrdjay62) reported
@playnewworld massive issues 1 increasing the server population from 2k to something more u are amazon u have the biggest servers world wide not acceptable more worlds aint solving ur problems look at what people are saying 2 make it so people can transfer characters acrossworlds
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Dean Howard
(@wipeout_uk88) reported
@playnewworld for the love of god increase the server capacity to reduce login timers...
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Connor ಥ_ಥ
(@CNNRLAW) reported
@playnewworld Game crashed on me after changing texture quality (had no issues beforehand). After waiting 2-3 hours in a 580+ queue the game crashes again when im 2nd in queue and now im 1000+ people deep.... this is ridiculous
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Dearing 🏃♂️
(@dearingx1) reported
@BlazekZz @playnewworld i will complain. there beta blew up. they were expecting the game to blow up. and for there to be servers is sad. Amazon is the richest company on the planet and can fully invest in their Infrastructure. no reason for servers to be a problem
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Naizee7🐧
(@Naizee7) reported
@playnewworld Dunno what else they can do but this. Shoulda happened faster but they didn’t. Hopefully this fix goes through smoothly.
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Neijek
(@Neijek) reported
@playnewworld Hi I've been in queue since this morning at 12:03 CEST EU IT server ... still haven't been able to login since then ... when will it be fixed?? over 7 hours and the server is still unaccessible.
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DragonPicks
(@PicksDragon) reported
@playnewworld Fix your servers
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cafer in da house
(@zipcikticaf) reported
@playnewworld there is only one person who can solve this issue if we get enough tweets to @JeffBezos he might solve this issue.
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Numlefar
(@ZippyTehZip) reported
@playnewworld My problem was not about being able to login, it was with the game freezing during the first 10 seconds of gameplay. I believe the game is drawing too much power from some GPU's or something. All other games work fine just not New world even though it ran well in the beta.
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Silvex
(@SilvexTV) reported
@3GoneRouge @playnewworld You're not wrong, but believe it or not most MMO launches are riddled with bugs and issues. They said they're addressing it, it's not normal and acceptable. I'd wait until day 3-4 before complaining...
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Orlando Melendez
(@token_collecter) reported
@playnewworld Fix your game Amazon. Every server has a que! 500k online and 400k stuck in que.
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eptd
(@eptddd) reported
@JCronnico @playnewworld I dont see an issue ? You are trying to join a full server with other thousands of people trying just like you. Either go play on a different server or just play tomorrow..... stop crying about the queues.
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طارق
(@xRvLz) reported
@BeLowAvJoe @AlbaroSG @playnewworld The problem is all my friends already playing in the server like i was 4 in q but i got queue failed and it keeps happening to me
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Derek Kovacik
(@DerekKovacik) reported
@whats_up_mike_ @playnewworld i feel your pain brother. Lag kicked me out of server and didnt save my spot in server ugh
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Steve Janda
(@JandaMan3700) reported
@playnewworld FIX YOUR ******* GAME
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Therealroenn
(@therealroenn) reported
@g_mackin_ @HoldsworthPeter @playnewworld nice fix will it fix the lag detected crash?
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DL
(@YearlingDl) reported
@playnewworld Just got booted. Now got a connection error. Us east all servers in red
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Jared Russell Hess
(@mudkip4me) reported
@playnewworld when it says I am queueing as a new player, does that mean I am getting played into a different "instance" if so, is this a main problem with the queues? I would like to just skip the tutorial and get on the island please
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Dr. Design
(@PopCultPrinting) reported
@playnewworld Making new servers doesn't fix the issue! There are already servers with minimal players. You named them dumb so no one wanted to play there and committed to guilds in other servers.