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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Donmessa
(@DonmessaESL) reported
@playnewworld - Not going to lie You have a beautiful game, none can refuse that fact. But, not lying when you could've foreseen this. You gave twitch-streamers 100 free keys each to share. I just waited 4 hours on Murias, sat in queue place 44, now i'm 1 and it error'ed
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HyperFlop
(@HyperFl0p) reported
I hope @playnewworld will allow me to play one day, sucks I have to wait 4-5 hours when I get home from work to get in… I know you are working hard to fix it💪🏼
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Skyliner1909
(@Skyliner_1909) reported
@Bludgen @playnewworld If u close the error message and DONT press play u will queue automatically again on the spot u got the error message. Try it
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Dan
(@Mewgun) reported
@playnewworld The queue isn't the annoying part for me, it's the errors during queue :/
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SWE_Motorizer
(@SWE_Motorizer) reported
@playnewworld Stop thanking us for the patience! 3 hour que only to disconnect🖕🖕🖕🖕🖕
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Lou Valentino
(@louis0nfire) reported
@playnewworld Please make fixing the achievement & title issues priority #2.
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SeezR
(@SeezR_) reported
@playnewworld This is really awful! I come from work, queue in wait 4 hours and 200places before entering get an error requeue and go to 3000 again. Simply amazing! Another thing like that and i’m out! Coming from a big company like that is just disrespectful
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IncredibleJoker
(@IncredibleJ0ker) reported
@playnewworld Any plans for queue protection? Ex. you get randomly disconnected from server and can login immediately?
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Alleria 🇹🇷 𐱅𐰇𐰼𐰰
(@wirl4ufen4mok) reported
@playnewworld Good. Last I tried to login I was on queue for 1930th.
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Delke Clark
(@ClarkDelke) reported
@playnewworld Please, fix taparloka. Bugged dungeon and invisible peaople with pvp open
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DJ.JINREI
(@DJjinrei) reported
mmmm.. @playnewworld feels like Elder Scrolls Online... Biggest downside is the dodge and block.. theres no point to it. Whether PVP or PVE.. it doesn't work in real time and honestly gets ya killed faster than anything. I think thats needs a huge fix. Everything else is meh.
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Oplix
(@Gainstonk) reported
I know how to fix queues 100%. Make a phone app that lets you enter the queue, you get notification when queue is ready, then you get 5 minutes to login. @amazon @playnewworld #NewWorldMMO #NewWorld
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Hatim Mansori
(@hatimthedream) reported
You guys have a great game with #NewWorldMMO . But, the way you designed the worlds leading to these long queue times will ultimately drive away a lot of players. Do you have any ideas to remedy this problem or will I forever wait hours to play? @amazongames @playnewworld
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FangoFett
(@ElTony1620) reported
@playnewworld That wont help, people join servers for reasons. -play with friends -Because of a Youtuber/streamers -and idk what could be another reason The point is that it will be hard to fix this. Because right now i dont want to play on another server in the server i am.
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Donmessa
(@DonmessaESL) reported
@playnewworld Following on that I'm not supermad, not even close, even though I have followed this game from before corona, was even content creator, played closed alpha, beta and open beta. Please fix this issue or you'll lose a lot of people, even tho your game is awesome.
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Steven Sinclair
(@StevenSinky) reported
@playnewworld Been in the queue for 3 hours down to <1000 get connection error and now 2.8k in queue. Refunds available??
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Angry Pickle
(@AdrianKEKW) reported
@MrClean_Pop @playnewworld Not broken just join a new server
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Merouac
(@Merouac_) reported
@playnewworld 6 hours in a queue of 3k+ people. Get down to 500 or so 4 times then BOOM, ERROR, then back to being 3k in queue. SO YOUR ******* **** OUT. Wasted my whole ******* day. Disgusting, coming from a multi-billion $ company. This game will die in a week b4 i even get in.
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MrClean
(@MrClean_Pop) reported
@playnewworld I really wanna buy this game. But I ain’t buying it until you fix it.
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Kar
(@13kar) reported
@HackmanWow @playnewworld To fix this issue, just click OK and DO NOT press the "play" button again, your queue will resume automatically in a couple minutes :)
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xqpFPS
(@XQPXFB_TTV) reported
@MrClean_Pop @playnewworld It's not that broken, mainly just the long ques and some visual bugs. Which isn't hard to solve if you aren't trying to join the same server as a big *** streamer. Definitely a really fun game.
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Seion
(@HollowSeion) reported
@playnewworld when will you make bigger servers and fix the queue errors? ive sat in a 7 hours queue and got errors 5 times now after getting close to log in then it puts me to the back of the queue
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David and John (BiA)
(@Bubsy_Brimor) reported
@CurmudgeonsRule @playnewworld Yes just the server population that is the problem
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Leanne
(@_Baeanne) reported
@playnewworld I’ve not been able to play the game once in two days because of queue times. I really hope the queuing issue gets fixed soon :(
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Natendo
(@Naytendo_64) reported
@playnewworld As an AWS Data Center Engineer let me say I understand the problem lol
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OllyFK
(@OllyFK) reported
.@playnewworld Listen boys, just qued 4 ******* HOURS!!! for the game to crash! SMD
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Maciej Maksymilian
(@alfurbar) reported
@playnewworld Waiting in quete for 5000+. I am are 600 place and DC serwer error... And this reapit 2 FUKING times in last 8h
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🅱️ryan Reiter
(@bryan_reiter) reported
@playnewworld I’m glad I waited to buy this game, instead of on day 1, this stuff is expected especially with a launch for a title expecting this much attention. Hopefully they resolve these issues
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Turner
(@Bludgen) reported
@playnewworld not just the long queues! I've been waiting 2 days to play, I got close to 600 in the queue and then the error,, too many login attempts...over and over in every queue its impossible to get in!! back to 5k queue and repeat
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FangoFett
(@ElTony1620) reported
@CtrlAltTaco @playnewworld Do you not see the problem???