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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 ‘Ewa Beach |
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 Nîmes |
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| Saintes |
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 Porth |
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 Aßlar |
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| Annaberg-Buchholz |
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Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Micha
(@Cascad1984) reported
@playnewworld If I only can connect to a server. Having this problem all day. Even your tips didn't help. I Uninstalled the game now and reinstall it. I hope it will work. 😡
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Michael Jordon
(@m_jayz) reported
@alwaysspookin @ItsHalvar @playnewworld Took over a month to fix some of the game breaking map issues last time. So yeh worrying about a multimillion dollar company not paying their staff to put a few hrs on over the weekend to fix something people bought and expected to work in the first place...
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Andrew Lindemulder
(@AndrewLindemul2) reported
@playnewworld @playnewworld "Fixed an issue that prevented Region Transfers due to PTR characters sometimes counting toward Region character limits." I think I found the root cause of all of your bugs...Why are your dev and **** instance linked AT ALL...
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ComicBooksPlus
(@4ColorCrack) reported
@WYNA_Podcast @playnewworld Um except for patches dealing with major issues that need a hot patch it's usually Wednesday at 2am est/Tuesday 11pm pst
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Cheech
(@cfrazier7) reported
@playnewworld Maybe you should get working on the market and actually find a fix for duping and people might actually return. But this half baked market that gets shut down every two weeks pretty much ruined the game. Try to fix **** before trying to get people back…
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Lazy D
(@spiton_it) reported
@RealSvelo @playnewworld I have none of these problems dude you should validate your game lmao
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Jayden Allen
(@Siegnals) reported
@playnewworld Hey can we please get a fix for the players who have had forced name changes on full servers (delos) but can't and are therefore pseudo banned?
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joeman
(@__Shitta__) reported
@playnewworld Put out more dungeons, time trials (makes people farm for a reason). Open pvp needs balance or OP in EACH weapon class. Go towards more to do than looks at this point. Touch up/fix/build, looks later.
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xtrollyx
(@xtrollyx1) reported
@playnewworld fresh servers-for what?after time same problems again and you cant transfer-haha
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Banzai Badger 💚
(@Bonzai_Badger) reported
@playnewworld Not until you fix the server lag.
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PaiPlayer
(@PaiPlayer) reported
@playnewworld You should fix the Market that's not updates the player item list when you sell stuff on preorder.
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SDSisaJOKE
(@SDSisaJOKE) reported
@playnewworld Smh... Gonna take 2 hours to fix 3 things.... Incredible
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Banzai Badger 💚
(@Bonzai_Badger) reported
@playnewworld No thanks. Not until you fix the constant server lag that has persisted even when the serve population was at its lowest.
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Cupid
(@uhCupid) reported
@playnewworld Fix the Twitch thing!!!
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Niko
(@NikoLaaksonen) reported
@TheNapy @playnewworld Yeah I was gonna buy this set but I guess I will wait for them to fix it.
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Kainsshadow
(@KainsShadow) reported
@playnewworld Any fix for opening up servers for new players so that we can play with the friends that recently got the game!? Main reason I'm not really happy with your game atm...
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Tech_n00b
(@tech_n00b) reported
@playnewworld Not going to login again until it's a new server without transfers. I'd even wait in queue for hours again to do it. #bugsbroketheeconomy
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Tarellion
(@tarellion) reported
How do I go about getting @playnewworld support? I really want to figure out why I don't have any music on the login screen. I have gone through uninstalling and reinstalling.
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SDSisaJOKE
(@SDSisaJOKE) reported
@playnewworld Why do you need 90 ******* minutes to fix 3 things?! I swear y'all are the most incompetent group of devs. I wonder what trophy or crafting exploit gets found after this one.
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RNDBRL
(@rndbrl) reported
@playnewworld please fix can't get drops from twitch, this issue has been ticketing since July, but still not fixed
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ZPapaBear
(@ZPapaBearPDX) reported
@LegendSyco @smuffinz @playnewworld It doesn't matter if the current players weren't banned. The duping bug and all the exploits drove players away. They'd fix a bug but their fix caused a new exploit. It was an endless cycle for the first few months and people left in droves over it.
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Gaara Kazekage
(@GaaraKa47475411) reported
@playnewworld fix servers
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Svilkingen
(@RealSvelo) reported
@playnewworld So what went wrong this time? I apparently have no gear, TP is broken (can't sell or buy), repair button is blanked out, phys/elemental res is bugged (since gear doesn't show). Thumbs up guys 👍
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Winterrose
(@winterrose5_) reported
@playnewworld FIX THE SOUNDS 🙏🙏🙏🙏🙏🙏 WILL I PLAY NEW DUNGEONS WITH REEKWATER MUSIC ON??? here's a tip from a dev, start with that portal sound fix because that's where you ****** up! 💀 Pretty please
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KnaughtBruceWillis
(@KnaughtBruce) reported
@playnewworld are there any efforts to make New World Compatible with Steam Deck? It works for the most part but has strange connection issues. I can't seem to login via normal wifi but using a phone hotspot (on same wifi) works...
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Nīcolāus
(@TheVenerableV) reported
@Rocknbeers_ @playnewworld I was going to post similar. Maybe there is a problem with them? I was hoping for them to drop today!
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iamFreddyp
(@_iamFreddyp) reported
@playnewworld Please fix these dungeon bugs… tempest gets stuck at the last boss, can’t use staff. And Dynasty gets bugged at the door after clearing Isabella’s hounds.. loss of so many clears and shards :(
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Lesiaf
(@Thalesiaf) reported
@rndbrl @playnewworld Read the patch notes, i had no issues
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Daniel
(@FuryyyRL) reported
@TysonFreds @playnewworld Skill issue. I have no problems with the game.
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Mother of Flowers
(@thexgardener) reported
@playnewworld You going to fix invasions on NA West or nah?