New World

Is New World down?

Some problems detected

Users are reporting problems related to: sign in and glitches.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/15/2026 17:25

January 15: Problems at New World

New World is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • MunchkinMatt Munchkin (@MunchkinMatt) reported

    @IRLBabynikki @playnewworld Please be aware of the 3090 issues! Some people cards have died since the official launch.

  • Mr_Eddies SenateHD ✳️ (@Mr_Eddies) reported

    @Faders_ @themainvoli @playnewworld Easy fix. Make the files for eac and new world trusted with your anti virus. Then restart your computer. Fixed it for me

  • Apnea675 Apnea (@Apnea675) reported

    @playnewworld Mag Mell experienced a massive server error an hour ago and likely needs a roll back ASAP. Hopefully this gets resolved quickly before more progress is lost.

  • NQUISTR NQUISTR (@NQUISTR) reported

    @BonusFeatures75 @Asmongold @playnewworld If Olympus isn't full, then he doesn't have an issue

  • oeurzo Oeurzo (@oeurzo) reported

    @playnewworld maybe fix mass reporting before you fix something that can wait a week

  • Paradox_EP Ethan Price (@Paradox_EP) reported

    @CouRageJD @playnewworld Dude they can't even fix tracking bugs. They won't be looking into this. Same thing happened on my server. A bunch of people mass reported a company owner. He was banned for 72 hours. This way like day 2.

  • frantzwidmaier Frantz (@frantzwidmaier) reported

    @playnewworld magmel server is in literal meltdown. It’s as if war timers etc are x10 speed. You need to take that server down and revert

  • Ysylla135 🖖 Bradley🖖 (@Ysylla135) reported

    @AchterklapErgin @playnewworld Transferring to a full server doesn't relieve the queue issues.

  • nzsonleo Ari (@nzsonleo) reported

    @Paradox_EP @Squirtl3_On_M3 @playnewworld I see the problem. I see that it's a problem for other people. I see people haven't yet grasped the nature of game developers and how they continually over promise and under deliver. They see amazon and expect perfection. They see words and read it as something else entirely.

  • Miggy87x Miggy (@Miggy87x) reported

    @playnewworld Quit banning people for no reason this is a game not the amazon shop get your customer service game up a notch ******* dog dudu customer service

  • Thewildrage Fidelis (@Thewildrage) reported

    @playnewworld @playnewworld Is there any updates on a fix for Azoth Staff Tier 5?

  • MrYabrevo MrYabrevo (@MrYabrevo) reported

    @playnewworld Please fix people getting banned for mass report banning. You don't even have to do anything wrong. My friend disagreed with some people in global. Nothing vulgar or disrespectful at all. Gets up this morning, banned for two days. This is bs @playnewworld . It needs to be fixed!!

  • iTzUNPOSSIBLE Wheelium (@iTzUNPOSSIBLE) reported

    @playnewworld Hi are you aware of a bug concerning Unending Thaw not working as intended for the Ice Gauntlet? When I cast Ice Storm, it only deals damage for the initial first tick, then completely does nothing.

  • Hootie7052 Hootie (@Hootie7052) reported

    @playnewworld it’s pretty wild that you all are blatantly ignoring people asking the same question on literally every post that you guys make. Great customer service.

  • 1Martin_Eric Eric Martin (@1Martin_Eric) reported

    @playnewworld Mag Mell is broken. FIX OR ROLL BACK SERVERS.

  • Garrett_Stein TheReaperOfChess (@Garrett_Stein) reported

    @playnewworld Still no fix on faction token glitch and I am on the content creator team. Is there any eta on fixing the 25000 cap glitch on commander in faction boards?

  • KevinDelafuente kehvDuhluhfuente (@KevinDelafuente) reported

    @playnewworld so a big streamer gets mass reported ban and speaks to y’all briefly and y’all just lift it but when it happens to everyone else they gotta take it on the. **** banning **** customer service **** community. Spent 4 hours trying to get this **** handled and lied to

  • themainvoli TheMainVoli (@themainvoli) reported

    @Mr_Eddies @Faders_ @playnewworld they already came out with a fix.

  • sonii sonii (@sonii) reported

    @CouRageJD @playnewworld I've been banned 4 times in the span of 5 days now.. This is definitely a major issue. I believe they're actively working on it

  • TheBurgerTTV TheBurger (@TheBurgerTTV) reported

    @nzsonleo @BlipoStream @playnewworld "logic". If your friends are on a locked server you can't transfer to theirs. That would mean you would not be able to play with your friends. Don't use words like logic when you can't even use it yourself. Get your hands out of Bezos pants and realize there are issues.

  • Warfyre86 Warfyre (@Warfyre86) reported

    @playnewworld Need to fix this and allow transfers to any server, full or not and in any region, or half the playerbase is going to quit now before sinking any more time into this game.

  • techniquexzs Techniquexzs (@techniquexzs) reported

    @playnewworld What do we do if this doesn’t work I’m still having this issue

  • AyloTaylo Misterragtag (@AyloTaylo) reported

    @Paradox_EP @playnewworld I agree that's where the problem is but I never believed in what they said word for word because full server is full not full plus more people I always thought they couldn't deliver on full servers bring added to but they are working on making servers not full by adding space

  • j_heezy19 J Heezy (@j_heezy19) reported

    @playnewworld why do you guys waste time working on this dogshit solution when the problem clearly lies with server capacity? nobody cares about transferring from one low pop server to another. just tell the people the truth about your servers and their capacity. your game might die though.

  • Paradox_EP Ethan Price (@Paradox_EP) reported

    @nzsonleo @Squirtl3_On_M3 @playnewworld They legit said to play on a lower pop server and that u could transfer to any server after that when they got it up and running. How do u not see the problem? If they hadn't told people to just play on lower pop servers and wait for server transfers then there's no issue.

  • TVR_F3Geppetto Geppetto (@TVR_F3Geppetto) reported

    @playnewworld Tired of playing alone. Had to make my character on a different server because you locked character creation on some. How does EU have transfers but US don’t? How about release transfer and fix the so called “edge cases” with those who experience them?

  • ryanisright2515 Ryan Happer (@ryanisright2515) reported

    @Mod3rnPlay3r @playnewworld It's a Discord issue, disable Discord in-game overlay

  • MikeTheBard MikeTheBard (@MikeTheBard) reported

    @Asmongold @playnewworld This is my exact issue. I joined a low pop server in a DIFFERENT REGION because it was available at launch. I was expecting, based on New World official statements, that I would be transferring to my company's server in a week or so. The server is "full" and in another region.

  • CallMeCraven CallMeCraven (@CallMeCraven) reported

    @playnewworld Mag Mell server is screwed! Territories flipped control without wars, mass invasions and downgrades, Perma food buffs. Fix your game!

  • TStallion321 TheItalianStallion321 (@TStallion321) reported

    @playnewworld i also deleted that file, right clicked on the launcher.exe file, ran it as admin and that is also still not working.