New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 09/14/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Online Play (50%)

    Online Play (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Game Crash (25%)

    Game Crash (25%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceLa Broque Game Crash
United StatesSeattle Sign in
GermanyAhnatal Online Play
ItalyBologna Online Play
ArgentinaRosario Online Play
SwitzerlandBern Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Whysoserrus Serrus (@Whysoserrus) reported

    @playnewworld This queue & error stuff is an excellent way to be spending my birthday.... Can you please just stop being so damn secretive and tell us what's going on, what's your plan, how the transfers are going to work etc so we can actually make plans for the future? Please??

  • arbuzinsky Kornel (@arbuzinsky) reported

    @playnewworld pls fix forts. add a cooldown and more ppl=faster takeover

  • Grzegorz_Mroz Grzegorz (@Grzegorz_Mroz) reported

    @playnewworld What with Europe? From 1800 to 6000 ppl waiting in queue after 3 pm. Even requeue doesn’t work, some different error messages occur since today.

  • nlvez93 Nlvez93 (@nlvez93) reported

    @playnewworld @TheReal_SHANKS Please fix the servers you do have, getting an error message every now and then is annoying. Keep getting put back in qeueline..

  • Zacflemo6 Zac Fleming (@Zacflemo6) reported

    @playnewworld hello, I cant seem to attack using my LMB anymore, please fix this bug, game is legit unplayable

  • naxxaroonie naxxar (@naxxaroonie) reported

    @playnewworld are eu servers down ? Says no worlds on my game

  • RisteiuAlex Alex Risteiu (@RisteiuAlex) reported

    @playnewworld Good day! Can you also please address the problem of getting errors while waiting in queue? It's very frustrating to wait in a queue for a couple of hours or more and suddenly and error pops are your queue time is resetted.

  • darrin2999 Darrin2999🇬🇬 (@darrin2999) reported

    @playnewworld Every new game has teething issues I'll wait a while till things settle down before buying.

  • v_a_w_n Thanatos (@v_a_w_n) reported

    @CougarGamingSA @playnewworld Id be able to tell you if I wasn't sitting at 500ms ping and unable to kill even the first creature/monster whatever without lagging out and dying.

  • VitaminBouncee Vitamin (@VitaminBouncee) reported

    @TheJshot99 @Xposed @playnewworld What issue is there to fix?????? It’s the players fault not the company’s or product.

  • LisaMoonless Lisa_Moonless (@LisaMoonless) reported

    @playnewworld could you maybe fix the error message that pops up every 2 min? Yeah pressing ok and do nothing works. But when quee is 6-10 hours long, i would like to be able to do other things while w8. sitting at the pc to press OK every 2 mins for 6-10 hours is torture.

  • vitao_Cremes Duble do Vitao (@vitao_Cremes) reported

    @playnewworld PLEASE fix SA Alatyr server... dg level 25 is buged and players are imortal

  • Roidy69 Rory (@Roidy69) reported

    @playnewworld I seem to not be able to play your game since buying it...I logged in for a while yesterday before being kicked and now I have the @ mm_loginservices_internalservererrorexception error. Please help?

  • RyanCGibbs1 Ryan Gibbs (@RyanCGibbs1) reported

    @captain_kronk @playnewworld Don't click play again after getting kicked out of the queue... Just click okay to the error message and wait, you will be out back in your same position in queue

  • Naoiiiee Bernadotte (@Naoiiiee) reported

    @playnewworld kicked out of queue and it won’t reconnect me, please fix your queues man

  • burcsez Burç (@burcsez) reported

    @playnewworld When will you solve the queue entry problem? After 1.5 hours of waiting, the login servers crashed and I went up to 1250 from the 30th!

  • Mauricio_Arrr Skor (@Mauricio_Arrr) reported

    @playnewworld FIX THE BUGS

  • clawehh claweh (@clawehh) reported

    @playnewworld man waited 3 hours, was 400 in queue, login error and now 2839. please ******* fix.

  • __nonickname Melmelada 🍑 (@__nonickname) reported

    @Rainbowstar1994 @Chadesh @playnewworld Yea imagine having a stomach ache that makes you **** like a fountain Imagine receiving a call Again that shouldn't be allowed but if servers were dimensioned to the amount of people wanting to join getting kicked wouldn't be a problem.

  • hikkunamatata Sile (@hikkunamatata) reported

    @playnewworld when you have 5 players left in queue and then pops the error "too many requests" and the queue stars from 700 again

  • vitao_Cremes Duble do Vitao (@vitao_Cremes) reported

    @playnewworld PLEASE fix SA Alatyr server... dg level 25 is buged and players are imortal

  • Crounsss Crounus (@Crounsss) reported

    @playnewworld To who ever have the tooManyLogins issue just quit the game and steam and open it back that should do it ig

  • BlueNETGaming BlueNET (@BlueNETGaming) reported

    @playnewworld please do a little more communications in Twitter, it kinds looks like amateur hour... Just adres the issues so people have something to go by

  • vitao_Cremes Duble do Vitao (@vitao_Cremes) reported

    @playnewworld PLEASE fix SA Alatyr server... dg level 25 is buged and players are imortal

  • DeepFocus15 DeepFocus (@DeepFocus15) reported

    After waiting 3-4 hours in que I played for maybe an hour before lagging out because my ping was 2000. What ******** happened!? My server had a low pop yesterday and now the que is 1900 people. @playnewworld

  • Thawizzard1 Thawizzards (@Thawizzard1) reported

    @playnewworld the game seems awesome, would love to play it more. But I cannot manage to login, any idea when I won't have to wait in a crazy queue to play?

  • 2ndpastthepost 2nd Past the Post (@2ndpastthepost) reported

    @playnewworld @Konyption Playable, what a joke!!! I was in the queue for 4hrs going from 1.6k to just over 600 when there was an error pop up... Now I am back of the queue again at over 3k... What a disgrace....

  • vitao_Cremes Duble do Vitao (@vitao_Cremes) reported

    @playnewworld PLEASE fix Alatyr server... dg level 25 is buged and players are imortal

  • TokiBuni Toki 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@TokiBuni) reported

    @playnewworld Im getting CONSTANT connection errors today... havent got in once and ive been trying for 2 hours.....

  • Rainbowstar1994 Matze (@Rainbowstar1994) reported

    @SoulTv7 @IncredibleJ0ker @playnewworld That's not what he asked for. It's about being already ingame and having a random disconnected or crash.