Is New World down?
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
October 28: Problems at New World
New World is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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pl4ydaoc
(@pl4ydaocphx) reported
@Jersey9986 @mythiccz @playnewworld I never said that the game didn't have its problems. Not every game is perfect by any means. Some people don't like it's style, some don't like the combat, some have had issues with bugs.. It is what it is and they're trying to right their wrongs.
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Forest City Trivia
(@CLE_Jared) reported
@Darkheartedlife @playnewworld It's an AGS issue not LA issue. You're barking up the wrong tree.
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Eloytxo Mankito
(@EloytxoMankito) reported
@playnewworld Bengodi 24 hours failing. And you telling players the problem os our computers. FIX THE SERVER!!! #NewWorldShame
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UnderSizeTicTac
(@SizeTac) reported
@LGNGhostax @playlostark @playnewworld i put drops on for lost ark but someone told me they were not working on my stream so small streamer here saying that is not fair
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Gravitrees
(@Gravitrees) reported
@playnewworld nice now fix lost ark
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TronDragon
(@TronDragon4) reported
@5K473UND3R @playnewworld I have the same issue. Kinda just gave up
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XanderNat
(@NickG1962) reported
@playnewworld A sure sign that players numbers have declined.. Fix the games problems and players will still play.
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NABZ
(@XZillla) reported
@_Waftic_ @playnewworld @5K473UND3R have u found a way to fix it?
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ArcadiaS- Kağan
(@KaaneKahramane) reported
@playnewworld So where did you come up with that it could take up to 4 hours when you first said it? Like Microsoft, do you have trouble calculating estimated time? Also why doesn't it hold "every time"? If it's 4, say 6 so people don't expect it to be 4.
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Hopeofhell, Virtual Minotaur Deamon.
(@hopeofhell) reported
Im still baffled that less than 6 months ago @playnewworld launched to god awful server que issues and lock downs. To then have @playlostark launch and have the VERY same issues. Given they both use Amazons server farms which are the larges in the world. Its kinda sad.
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crazy Eddie
(@WhereTheHe11Ami) reported
@playnewworld What about the constant lag detected on frislandia? And no it's not just my internet connection because everyone on the server gets it and alot at the same time.
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Aaron Nelson
(@AaronNelson24) reported
@playnewworld @foalgo @MonkeyManTweets Can we get an actual Estimated time for the merges to happen? Being apart of this community, I feel like we are being let down time and time again, with more and more problems. You say 1 hour until it’s up, but 20 minutes later still nothing.
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Tino Hales
(@Just0rion) reported
@playnewworld @Quenemjogador aka, this is too much for our small team to handle. We’re trying to get players to come back by finally fixing multi-month long issues.
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Addy
(@Adeptus_Addy) reported
@Delthecreator @LadyMamini @playnewworld Lost ark is supposed to launch for f2p today, but last I checked they were having issues, might of been worth pushing this merge back so folks struggling with lost ark could hop on new world?
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Banzai Badger 💚
(@Bonzai_Badger) reported
@playnewworld It's too bad your net code causes the servers to lag even with low population and 75% of the armor designs are garbage.
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Mprizolakias
(@Mprizolakias) reported
@AMZNGameStudios has not learn from the @playnewworld failure with the servers queue .... same problem with @playlostark ...... Antares server .. 7055 / Neria Server 14500 ....... ALL SERVER HAS MORE THAN 5K QUEUE !!!!! FFS !
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Wheetbred
(@Wheetbred) reported
@DamnG5XD @ProdigyKingz @playnewworld Also, this wasn't a planned merge that was thought out in advance, this was a hasty band-aid to fix a sinking ship. NW is hemorrhaging players daily and is trying to save their ***. We got a week last time and 12 hours this time. I just think it's odd for no comms until day of.
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NoT ToDaY
(@WinOrGoHome7) reported
@playnewworld can you please check what is happening with bengodi server? or at least say something about any problem it has, many people can't log in since 6 hours ago
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Me_Myself_and_I
(@AntonioCaseiro) reported
@playnewworld Just to let you know: I can't play my main in Rocabarra (Eu)...constant disconnect after a few seconds... but I can play my secondary alt in Midgard (Eu) .. stable and no disconnect... strange.
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Leonardo Moreira
(@Leonard71745865) reported
@playnewworld Could u fix the game pls? Freezing ALL THE TIME
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Tino Hales
(@Just0rion) reported
@retroira @playnewworld Probably struggling to keep the few people still playing happy, crazy that a new game launch is what it took for them to fix some glaring issues.
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Roman Rogal
(@Roman_Rogal) reported
@playnewworld so that game too haa fix lost ark first pls
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hyrri
(@hyrri4) reported
@playnewworld Fix lost ark plz
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sKyZ
(@EatMyPoopiePies) reported
@playnewworld Just push the reset button already. Turn the servers off, take 3-6 months to correct the existing issues, and listen to your players instead of adding new stuff. Be more mindful with your bans and focus on the massive amounts of bots.
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BagginsTV
(@BagginsTV) reported
(pls fix @playnewworld)
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Dank Ape 💎🙌
(@_dankape) reported
@playnewworld Hey AGS. Here's my feedback after uninstalling. This game puts a lot of unnecessary barriers in front of the players. Expertise, azoth encumbered travel cost (do the magic elves that run the service need to lift weights?), separate storage and their insane xfer cost
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NoT ToDaY
(@WinOrGoHome7) reported
can anyone explain what is happening with bengodi server? i've been trying to log in since morning and i couldn't, and when i was able to log in, it instantly logged me out. so please say something to explain this issue @playnewworld
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Jez
(@Jez229) reported
@AMZNGameStudios You need to fix false reporting. It happened with @playnewworld, too, where people mass-reported others to free up server space for their guild members. You should come down HARD on guilds/individuals caught doing this.
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Maurice
(@therealinfa) reported
@BasosySGYT @retroira @playnewworld Players wanted merge's asap once they fixed the housing persistence issues, they listen and actually do merge's asap, people complain its on too short notice. Give them a break lol
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Jez
(@Jez229) reported
@playlostark People are false reporting other players 'en masse' to get them banned and free up server space for their friends. This happened in @playnewworld, too, another @amazongames title. We need a fix--and a STRONG deterrent!