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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Dom
(@Dominichausen) reported
@playnewworld Your game blows no offense in this state thats why it took 1 week for everyone to quit. no one gives a **** about lore fix the pvp
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Nekhal
(@Nekhalhimself) reported
@playnewworld The lore is nice but we should already be able to get all the pages for that and considering the number of bugged pages it's a bit complicated. Hours spent looking for them for nothing since some are missing. Fix this problem and then maybe we can hype again.
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adm
(@addccp) reported
@playnewworld Fix your **** game. Riposte is not working half the time and goes on cd without triggering.
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Lady Tetheala❤️REBRAND Reveal🔞
(@LadyTetheala) reported
@playnewworld could you maybe fix the taxes for the new servers? everyone is losing money and honestly walking away from the game out of frustration. cool thanks
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no one
(@magyarawake) reported
@playnewworld I know you guys don’t do any controller support, I’ve made it work with a steam controller config, but since the last little patch I can’t move my camera left or right when moving, it’s made the game officially unplayable on controller, guess there is little hope for a fix?
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Cryson Avada
(@CrysonAvada) reported
@HusbeastTV @playnewworld Sorry to see this. AGS customer service strike again. If you do ever come back, I look forward to new reports, even if they don't make it into trade chat.
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shan wow
(@veuveee) reported
@NiftyZauper @playnewworld Are you on Valhalla? I got kicked too from “lag” and it put me in a queue of 89, and it didn’t move for a good 3 mins. Idk what’s going on
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SouperSide
(@SouperSide) reported
You need to fix whatever is going on with Frislandia server since the last patch, everyone I know hits lag spikes randomly. Some days not at all and sometimes over and over. @playnewworld @amazongames
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Hugo
(@TchoupiLama) reported
@MorganasPhotos @playnewworld seems like a you problem
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adm
(@addccp) reported
@playnewworld Fix your **** game. Riposte is not working half the time and goes on cd without triggering.
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Jay Oddity
(@JayOddity) reported
I enjoyed the @playnewworld Forged In Aternum video. I wish it was a little longer. I think the devs talking about sound etc from the Dev updates should move into this style and the Dev updates be mainly reveals and big issues. Interesting talk though. @OG_GameDev @dev_katyk
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kitty
(@kitty_cakess) reported
@MADshadowman @TESOnline @playnewworld We need elon musk to buy them all and fix it
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Ronald Brown
(@DjRonnie_B) reported
@L0V3L3TT3RR @DragontheAlan @playnewworld Anything in particular you do to get it running? I keep getting an error along the lines of no internet connection when trying to log in. I’ve tried everything I could find on Reddit to fix
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Wesker13 Cosmaker
(@W13Cosmaker) reported
@playnewworld And if possible, fix the existing lore too, several non-existent pages, no possibility to complete the achievements!!
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Just Jaded
(@JustJaded_) reported
@playnewworld Please fix your game. I have repeatedly gotten the "Unrecoverable Error". "No Product Information found, cannot initialize game. Please Contact Customer Support for this product" I've done every "fix" that is recommended and still doesn't work. Fix or refund me my money
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DS
(@DechugG) reported
@playnewworld plz work more on the game with all its issues, i've been playing new world again for about 2 months now, after a long break. and i don't think i've had a mutated dungeon that wasn't bugged and desynced... just ridiculous
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SUPERSTEEL
(@SUPERSTEEEL) reported
@playnewworld I wish you would fix the damn "Lag Detected". It is making this game horrible. Also who thought it was a good idea to introduce a very large map where you have to run everywhere, no mounts. And it should be point and click on wayshrine and travel.
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DukeSloth
(@DukeSlothTV) reported
@Kniraven @playnewworld The problem is that the average player - as in any online game - is usually sticking to the meta. So if something is actually viable in that regard entirely depends on if the player making the party thinks it's viable. Take for example SnS DPS. It's absolutely viable in terms of
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MrPewwwPewww
(@PewwwPewwwGamer) reported
@AmazonHelp This is the most annoying disturbing upsetting situation I have encountered so far regarding ingame issue missing items @playnewworld which has been over 10days now & everyday they tell me tomorrow this is unacceptable. You made me come on twitter to report this issue
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𝖕𝖗𝖎𝖓𝖈𝖊𝖘𝖘 𝖏𝖔𝖗𝖉𝖞 👑
(@flubaphone) reported
hey @playnewworld do we have an actual fix for dynasty mutations coming? cause these barrel fights are unfairly balanced and nearly impossible it feels like.
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perandor
(@PerandorYT) reported
@playnewworld just shut the servers down already fresh starts already dead
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Niftyzauper
(@NiftyZauper) reported
@playnewworld Hey @playnewworld, how long the servers down for??????
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adm
(@addccp) reported
@playnewworld Fix your **** game. Riposte is not working half the time and goes on cd without triggering.
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Tonl Bridlewood
(@SyraTonl) reported
@playnewworld Will you fix Legate's Ring back to the boss instead of chest already :D
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xSmoothKriminal
(@xSmoothKrimina1) reported
I swear, @playnewworld whenever you decide to give your assassin/rogue players love and put daggers in, they better be as stupid and broken as these great swords!! The whole world running around with antennae should be a clue that this weapon is unbalanced!
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adm
(@addccp) reported
@playnewworld Fix your **** game. Riposte is not working half the time and goes on cd without triggering.
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Cersei
(@opheliajadex) reported
@playnewworld The drops are disabled early. It’s not time to close them and it’s not working for me. That’s unfair. Either you posted the wrong time or it’s messed up either way it needs fixed.
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Doug Halbrooks
(@doughalbrooks) reported
@playnewworld Why are worlds showing in Maintenance at 4PM Central time? We just got booted from Seer as we were about to start an instance. Just came back to the game and I see not much has changed since I abandoned it last year. Still the same glitches and errors constantly
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DukeSloth
(@DukeSlothTV) reported
@Kniraven @playnewworld The problem with running sword without shield isn't primarily the loss of attribute point (though it's a problem for reaching capstones), but moreso that most left side abilities just aren't very good in most situations
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Dan
(@funke_dee) reported
@primegaming @playnewworld Can’t get on the website. Is there a known issue? Thanks.