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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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FrexieFrex
(@FrexieFrex) reported
@Haerdad @playnewworld Well i cant play the game anyways. I play for a maximum of 30 minutes before i get "LAG DETECTED" and get kicked out so.. yeah tried everything i could find and no solution to this yet.
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Santy9204
(@johnathon9204) reported
@playnewworld It's nice being kicked out of the queue after 2 hours of joining it when your number is finally down from 2000+ to around 200 only to receive an error message then have to start the queue again from further back than you initially joined it. It really ******* turns me on.
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Lofi shinji
(@philipe_s0ares) reported
@playnewworld Please fix the SA server taparloka, some players dosen't take damage, and the first dg is unplayable, the mobs get invisble and lagging
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MrnoxbonaNL
(@MrNoxBonaNL) reported
@playnewworld Fix your QUE servers.. been in place 600 like 5 times now.. cause it always CRASHES and i have to start over.. you should be paying us to be in quee
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Taken8G
(@Taken8G) reported
@playnewworld Please fix the internal error when your in queue, getting kicked for no reason over and over again and getting last in queue is really frustrating.
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Nas
(@101Nas101) reported
@playnewworld After waiting for many hours just to get an error code to get back inline and this several times after another: fix this mess!
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Jackko
(@Offical_Jackko) reported
@playnewworld can u please keep trying to fix the log in. ive been trying to get in for 4 hours. i go from 1700 in the queue to 600 then get a log in error 3 times in row!!! now i have to queue up at 1988 now. CMON
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Brylen
(@iBrylen) reported
I love this game so much but after waiting for 8 hours in Queue then finally getting in. I spawn then the game kicks me out for an error. That is not acceptable. you delayed the game to fix it am sorry but I don't see that. This game went from hero to zero for me. @playnewworld
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LeuMaS
(@L_eumas) reported
@playnewworld could you please fix the queues? It’s frustrating to sit there for 1-2 hours just to get kicked out of the queue and sent back to 2.3k ppl infront of you and having to wait for another 2 hours and just hope not to get kicked from the queue again
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Thomas Gielstra
(@ThomasGielstra) reported
@playnewworld Just got a CTD error and had to reenter the queue which is over 2000. So even though I was online just fine, I have to reenter the queue, at least let me log back in after an error.......
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ZacKenyon
(@ZacharyKenyon) reported
2 Hour que, to then have a too many requests error. 2000 in que to 500, to no position @playnewworld What is this ****.
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TheSneakyManOfShadowingSneakiness
(@SneakyOf) reported
@playnewworld can you guys please fix the fking queue problem? when i play i have a great time, but the power shut down, and then i was placed in 1400 in queue, then power shut down again, now i am in 1900. and please fix the fking error when waiting in the queue.
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Sakari Niittymaa
(@sakariniittymaa) reported
@LeviJermaine @playnewworld Got the same here multiple times and started queue at the bottom of the list. @playnewworld should fix this problem at least in that way we can continue from the position that we have before errors!
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den store
(@denstore5) reported
@playnewworld Fix your ****. There are more people in queue than people playing.
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DraconicDemon
(@DemonDraconic) reported
@playnewworld Can you please Fix the server Queue's my friend has worked his way down from 2400 to below 100 4 times now #FixYourGame
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Jinzu
(@JinzuEU) reported
New World EU log in servers are busted. Constantly getting booted from the queue for Tir Na Nog @playnewworld fix pls xoxo
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Liquid
(@Liquid8794) reported
@playnewworld fix this too many requests exception error.. your 700k concurrent player count is about to drop drastically
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Melania Mylioti
(@MelaniaMylioti) reported
When you crash after choosing to fast travel and you’re back in a huge queue @playnewworld #sigh
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TheSneakyManOfShadowingSneakiness
(@SneakyOf) reported
@playnewworld can you guys please fix the fking queue problem? when i play i have a great time, but the power shut down, and then i was placed in 1400 in queue, then power shut down again, now i am in 1900. please fix this ****.
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Jonathan osborne
(@Jonnyosborne199) reported
@playnewworld so iv been queueing since half 10 bst and everything I get lower that 1000 in que I get an error message saying too many request or something like that then I get shoved back to the back of the queue I just wanna play
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C4w3
(@C4w31) reported
@Armyofme_eve @playnewworld That's odd iw had no issues.
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Tio Sandae
(@Tio_Sandae) reported
@playnewworld Can you please fix the amrine Dungeon in Naraka server? It's bugged until yesterday!! PLEASEE
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Dane Gerrard
(@DaneGerrard) reported
When are the queue issues going to be resolved for EU? It is the most congested region by absolute miles even with the most servers. Pre-Purchased and played the Beta in July but haven't been able to load in at all yet. #PlayNewWorld
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Free Satoshi
(@MrHoodl) reported
@playnewworld no way….i have a good computer and good internet. And there is a cue of 2/3 hours… when you are there for 1 hour an error apears then send you to the ******* lobby and start again. This seems a ******* alfa Game
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Dylan Kernohan
(@DylanKernohan) reported
@Thereal404c @playnewworld If you have a 5th gen Ryzen, try updating your bios. After trying every solution under the sun for crashes, this fixed my issue right away.
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Vhenx
(@Fabio9891) reported
I'm generally ok with having queues at the launch of MMO's, but being in queue for 70 minutes and only going from 36th to 32nd position seems somewhat broken? @playnewworld So far in the last 2 days, only thing I've seen of the game is the queue
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Junior
(@Junior64400528) reported
@playnewworld i know you guys are doing your best but PLEASE can you fix the servers i have big respect for you're game but if this gonna stay like this am gonna have to refund it. ps keep up the good work and please get this sorted (:
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L33TCH
(@officiall33tch) reported
@playnewworld @PlaynewworldDE can you solve the queue problem on Naxsos? Players just get kicked out in the middle with an error message and start waiting again from the beginning. THIS IS NO FUN ANYMORE !!!
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ahahhahahagacwfag
(@MiraclesOnMe) reported
@playnewworld Man this is bullshit! Halfway thru the game it says “lag detected” other times I can’t even bloody get in the server. Far out, thought you guys would be better than this fml
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MrnoxbonaNL
(@MrNoxBonaNL) reported
@playnewworld Fix your QUE servers.. been in place 600 like 5 times now.. cause it always CRASHES and i have to start over.