New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/20/2025 19:45

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • RAYMONDBRACKEN RAYMOND BRACKEN (@RAYMONDBRACKEN) reported

    @st_phl @playnewworld Tried all that, there is alot of people that are experiencing this and the forums are flooded with the issue. The devs have not provided an update only a copy paste solution. All we want is an update as this was happening in beta aswell.

  • TSW_PizzaGuy TSWPizzaGuy (@TSW_PizzaGuy) reported

    @saityan0115 @playnewworld As someone who was legitimately fishing for income so I could afford pvp weapons and consumables, I'm pretty annoyed the coins are gone, but I'm old enough to know bots are a serious issue. Total removal was disappointing, though.

  • Demigod916 Demigod (@Demigod916) reported

    @playnewworld They probably want it to come out just as bad as anyone else. And i feel everyones pain. My crew is spread across 3 servers currently. And the region lock has caused 3 people to have to restart, but there are technical reasons behind these issues and restrictions.

  • the_sendh TheSendh (Joey W) (@the_sendh) reported

    @playnewworld PLEASE FIX THE MOB MALEVOLENCE TO COMPLETE THE LIVING CRYSTAL QUEST FOR THE 580 HAMMER ITS BEEN BUGGED FOR ALMOST A FULL WEEK PLEASE FIX THIS SO WE CAN MOVE ON AND NOT HAVE TO ABANDON THIS CHAIN AND START A DIFFERENT WEAPON THANK YOU KINDLY

  • Andree_Thorsson Tho_Andr (@Andree_Thorsson) reported

    @playnewworld i always gotta relog everytime i jump onto any of my characters. Is this a common problem or am i alone in this situation?

  • free05ct Charlie Tanner (@free05ct) reported

    @MrWickerstv @playnewworld I bet lots of technical issues cause I believe this patch was to implement server transfers. Probably more stress on the game than patching in content.

  • os_madness Os.Madness (@os_madness) reported

    @playnewworld There is game name " Genshin Impact " mobile game and its doing much better than ur game by glitch, Errors, Crash, freeze every 2m a lot if damm shits going on in this game why u release the game when u don't even fix it. do u really need that money now? its worth it to scam us ?

  • Demigod916 Demigod (@Demigod916) reported

    @playnewworld Not sure why people have this cynical view. If the transfers were ready for release they would release them, they gain nothing by keeping them locked. When they work through all the issues that come with transferring all that data, they will release it.

  • Kyakarot kyakarot (@Kyakarot) reported

    @playnewworld Might wanna fix the invasions on the map, THEY ARE STILL BROKEN.

  • MDerbert SpookyDerbert🩸 (@MDerbert) reported

    @MrGilkes @playnewworld Now I’m getting the same error. What do you mean by verified the files in Steam? How would I do the same?

  • Jesskahh_ JessicaSarahh (@Jesskahh_) reported

    @Bjoerun_ @RayTob92 @playnewworld I mean thats a little different.... you csnt compare the two tbh... Issues happen, things pop up, things don't go as planned, go out side for a few hours, go get an early night, go see your parents, go do anything other than complain about people making the game better.

  • Jesskahh_ JessicaSarahh (@Jesskahh_) reported

    @Bjoerun_ @RayTob92 @playnewworld Don't play it then? If you don't like the down time then just go play something like dead by daylight where they do one patch every 3 months, and the game is ******* broken and nothing's been actually fixed for 4 years?

  • Miguel06707782 Babadykek (@Miguel06707782) reported

    @KrypticKamikaze @DemocracyIsGone @playnewworld is not at my request , im a nobody that likes the game and wants it to be the best that i can, but ignoring feedback and fixing little things and CASH SHOP and then delaying the maintenance 5+ more hours.... is just a joke. just go to the forum and check the actual problems.

  • DemocracyIsGone Politics (@DemocracyIsGone) reported

    @RAYMONDBRACKEN @playnewworld I have found many forum post on other sites about this same error type over the years with new software and a lot of people tie it to either hardware or 3rd party software interfering some say it was caused by antivirus software for them, some say temporary files, etc

  • CoreyBroussar15 Corey Broussard (@CoreyBroussar15) reported

    @ReVoLuT10NZ @PStabs404 @playnewworld Obviously there was a problem with EU servers that they were handling because NA was up pretty quick.

  • st_phl Steffen (@st_phl) reported

    @RAYMONDBRACKEN @playnewworld This has nothing to do with the game. More likely an issue with your hard drive. Try chkdsk maybe. Or jsut google "Only part of a ReadProcessMemory or WriteProcessMemory request was completed." You'll find a lot of ressources there.

  • zzzzyyy34 John stones (@zzzzyyy34) reported

    @PanthierJahque @LuigiMKD @playnewworld I dont even give a poop on who has more players but it was gaming prime time in EU while NA was early ppö in school etc so was just unlogical to fix na first

  • CoreyBroussar15 Corey Broussard (@CoreyBroussar15) reported

    @Knucklsi @PStabs404 @playnewworld There is obviously a reason or problem that came up for EU servers because NA there was no problem. Not everything can get fixed with a snap.

  • StickyKeis Keis (@StickyKeis) reported

    @Kephrii @playnewworld mean while im just casually playing on a 750 gtx with little to no issues ¯\_(ツ)_/¯

  • itsjustcasual Itsjustcasual (@itsjustcasual) reported

    @playnewworld any plans to fix the ridiculous power draw your game is casuing on cards? its not just 3000 series rtx cards it's multiple cards from multiple gens. gonna own up yet or continue to blame manufacturers?

  • JustARa63312556 JustARandomAccount (@JustARa63312556) reported

    @FrogDudeTV @playnewworld It's that dumb lag detected message that triggers the disconnects.

  • HexedDream HexedDream (@HexedDream) reported

    @playnewworld I love the game, but for some reason today I have friends that keep getting disconnected because of Lag Detected.. many of us play with friends all over the world and being disconnected 5 times in 2 hours is awful, what did you all change to cause this?

  • CoreyBroussar15 Corey Broussard (@CoreyBroussar15) reported

    @PorD1OS @PStabs404 @playnewworld Obviously there was a problem with EU because NA was pretty quick.

  • Ch333kyST Ch333ky (@Ch333kyST) reported

    @Claysthetics @playnewworld It’s still broken for me 😭

  • WWilcynski Wojciech Wilcynski (@WWilcynski) reported

    @playnewworld played new world yesterday when it started giving graphical issues on all low settings. Then my game crashed and my computer froze up. Now most of my games including steam won't even launch. Anyone having issues with the game causing their pc to crash?

  • Jesskahh_ JessicaSarahh (@Jesskahh_) reported

    @RayTob92 @playnewworld They sait it was still going to be down, if they knew how long they would have said? U gotta realise that they cant make the time perfect for everyone, mine starts at 9pm, which sucks for many people not just you just be ******* thankful they are working to fix the game?

  • DemocracyIsGone Politics (@DemocracyIsGone) reported

    @Mom3nto_Mori @pronsupra @playnewworld Yeah it crazy with the trillions Amazon games has with there unlimited resources and millennium of experience can’t believe they have these problems I mean come on money solves everything wtf so they are so dumb

  • Ioodz lauren (@Ioodz) reported

    @playnewworld PLEASE GIVE ME THE OPTION TO FIX MY CHARACTERS APPEARANCE PLEASE

  • Tonlee01 Tony Pichardo (@Tonlee01) reported

    @playnewworld Anyone else's friends list broken now? Shows 0 online even when you are chatting with the friends in game.

  • onlydahoom موتهير فوسكيرز (@onlydahoom) reported

    @playnewworld fix your god damn game 10H maintenance for fixing bugs that no one had