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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Joseph Moore
(@Cptmoore1) reported
@playnewworld Fix the story missions. I can't continue the story past "Answer the Call" since the update came out.
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Tyson
(@tyson__davis) reported
@playnewworld except people are getting 2 day bans for leveling weapons too fast. your customer service is worse than the ingame bots.
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Nick Gergens
(@NGergens) reported
@playnewworld Maybe fix your game before you roll out a double xp. Would be nice to actually be able to do my main story quests.. @playnewworld @amazongames
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AlexTML #ATML🔥
(@AlexTMLYT) reported
@playnewworld Into the depths expedition is not working. I sent a ticket. But still nothing. I completed it 4 times and is not marked as such. Stills says to defeat commander Thorpe... please help. Thank you :)
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John Wrevolta and Seven
(@whenifacedeath) reported
@playnewworld I spent it playing a game that should still be in beta. Fix your game.
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Guilherme Rocha
(@GuiilhermeR94) reported
@playnewworld Waiting the fix of Maelstrom bug with cast skills like Pillar of Fire 🤡
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Tyler Skinner
(@skinntyl) reported
@playnewworld Can you please fix the storage bug. I don’t want to play if I have to replace my chests every time I log in, thanks.
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Burner
(@QuantumE9000) reported
@playnewworld Can you please fix the rewards system associated w OPR? We have far too few OPR‘s on my server. So when we do have one and all I get at the end is “you must contribute to earn rewards”, there’s nothing worse. Waste of time.
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mikey 😼
(@Restodroodopz) reported
@playnewworld i don't even know if i can play, last time i tried it threw an error and kicked me out
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RareFortnite
(@RareFortniite) reported
@playnewworld fix the game. add things that let us have fun not a walking simulator. add things that can be enjoyable. add animals. the game is all about grinding so hard to the point its just boring. after playing for 1 month the game becomes boring af. we need animals thats the first fix.
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corey
(@nicecoreyy) reported
@playnewworld I have seen other comments about this as well and really would like to hear back from someone but I have not received twitch drops since like the first two drops that I claimed and really want to figure out how to fix it. PLEASE
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Kendall Jones
(@Biggie_Couch) reported
@playnewworld Idk if y'all are aware of this @playnewworld but the cape on the Stormbound Chestwrap is invisible if you look at it from front on. Idk if this is a graphical error or what
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Tarindis
(@Tarindis1) reported
@GiacomiEdu @Cllandestine75 @playnewworld This got fixed yesterday in a hot fix update I believe
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Beau
(@BeauGis13) reported
@playnewworld Love the new update. Just need to fix the storages not working properly. What changes are you going to implement to keep attribute craft mods available? Faction vendor like Chunks? Paying 250g per Iron Guardsman really kills crafting for lower tier or broke players.
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RareFortnite
(@RareFortniite) reported
@playnewworld if u want to waste over 1000 hrs of your life this is the game for you. if you like toxic communities and people that avoid getting banned ANDDD play a game where the game devs never fix simple issues and have 1000000 bots run around gold buying and selling, this is the game
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Evgeni John Biriukov
(@evgeni_john) reported
@gloomgoon @playnewworld Transfer and problem solved
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𝑠𝑜𝑚𝑖
(@buenvs) reported
Hello @playnewworld , I filed a ticket to the support but no one helped me with the issue I’m experiencing. My account was hacked ( the in-game account not steam) 2 weeks ago and I already reported that but i still didn’t get any help. Can you please investigate about it?
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Dog Street
(@Dog_Street__) reported
@primegaming @playnewworld does anyone even play this game anymore. Best to work on the Bot problem then cosmetics there Amazon
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Raace Ewing
(@EwingRaace) reported
@playnewworld Did they fix it? It was pretty easy to be honest.
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Gui Lemos
(@GFLemos) reported
@playnewworld You guys have some quests bugged, I can't progress through the main story, they won't update and some of my friends have the same problem. Maybe look into that?
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Taliesin Boghiu
(@TaliesinBoghiu) reported
@playnewworld @LePaddlepop Y’all fix crafting yet?
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RareFortnite
(@RareFortniite) reported
@ShYYnRs @playnewworld explain ur self dud the is a walking simulator and the game is already dying. what do u think is the problem 3head
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Grazzlo
(@grazzlo) reported
@RareFortniite @playnewworld yeah animals will fix the game good thinking RareFortniite!!!
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Leviatra
(@LeviatraLP) reported
@playnewworld You guys are making progress. Game is much more playable then before which i like a lot. But my main problem was the gear grind. I love if really good equip is hard to get but trough rare drops or crafting not getting same gear over and over again to raise the cap.
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dead
(@collinhoonigan) reported
@playnewworld fix your game
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Nick Gergens
(@NGergens) reported
@playnewworld Maybe fix your game before you roll out a double xp. Would be nice to actually be able to do my main story quests.. @playnewworld @amazongames
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Durka
(@notDurka) reported
@playnewworld You enter a brand new dungeon… DONT WORRY HERE ARE ALL YOUR MINING/LOGGING/CRAFTING UPDATES IN THE MIDDLE OF YOUR SCREEN Guys please fix basic stuff before dropping new content.
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J
(@treesisabot) reported
@playnewworld Did you fix depths yet?
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Chan
(@ss_gray) reported
@playnewworld Everything was fabulous, just don't forget to fix the chest bug, the problem still persists, maybe it's with the type of chest, my Emerald chests are bug but it doesn't happen with another tier. Thank you
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Hopp's HOA For Blind Preemies
(@lil_squishies) reported
from
Corpus Christi, Texas
@nicecoreyy @playnewworld You can fix it by moving on. Too many moving parts. Buy cosmetics or shut the **** up