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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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The Savage Wasteland
(@IcecoldsavageFB) reported
@playnewworld I think instead of dealing with AFK users you should figure out the queue time issues I mean my god you all didnt think people would play your game after the betas? You all brought very little server worlds at the launch and now you're punishing afk players what a shame.
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Chase
(@chasemulkey) reported
@playnewworld So idk if its a bug or what, but when you try to type a message of the day in your company, it wont let you because of your keybinds, is there a way you all can fix that? love the game, most fun i've had in years
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Kyle Narveson
(@RavenXCIV) reported
@playnewworld I agree the problem is server cap.... I understand the consequences for being in a high pop server, but you never know how long a 1000+ queue is gonna be... example is today I'm in the war.. I need to be in the server.. so I unfortunately have to kill time or I miss it..
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ReadsAlot
(@ReadsAlot6) reported
@playnewworld Sure @AMZNGameStudios blame the players for your mistake 2k player cap on a MMO server in 2021 what a joke. #RaisNewWorldServerCap and stop masking the real problem that is bad planning on your end.
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Drake McCready
(@okardttv) reported
@zlatkoty @playnewworld New MMO issues. Every one of them gets raised issue at launch. They'll figure it out if they care enough about the game.
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Charles Kalkman
(@CharlesKalkman) reported
@playnewworld you need to fix the influence exploit and ban offenders before all servers are ruined
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Mathew Adam Purvis
(@mathewpurvis) reported
@VulkanARPG @playnewworld How about some disconnect protection so I'm not losing another five hours to queues if my client crashes? That sure would be nice.
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Maar Ten | FBPE | 🇪🇺 | 🌱 | 🌐
(@maarten_2020) reported
@solidnano @XarovRs @playnewworld I seriously am thinking they should just wipe all servers when they finally fix this mess so everybody has a fair chance to compete. I see people already doing dungeons/wars and all that. I don't know. Doesnt seem fair to me.
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Arogon
(@Arogon_ZA) reported
@RamboFR05TY @playnewworld Thing is, I've monitored and it isn't... Thing is it's happening to a few people and they haven't replied to fix... I see someone saying to put power target at 75% to fix it, as it worked for others
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Ben Haines
(@MrBHaines) reported
@playnewworld Played some new world and then went to put my kids to bed and read them a story. Now I’m position 1022… The issue wouldn’t exist if the amount of servers and/or the capacity of those server was rectified. That’s a going to be about 2 and a half wait for a 30 minute break.
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Tellmewhy
(@Icewallowcumin) reported
@K__Med @playnewworld Picked it up to play with a friend, we only managed to play together once, other than that it's queue times (that disconnect), so I just dropped it for now
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Riccardo
(@Ricmaniac) reported
@playnewworld HOW THE FUUUUUUCK DONT YOU GUYS HAVE A FREAKING GRACE PERIOD IN YOUR ******* GAME??????? I waited 4 ******* hours to play. after 15 minutes i get a freaking New world encountered a fatal error and just shuts down. Instantly boot up and again a 16000 queue! AMAZING!!
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Emmaaaa
(@emmapops18) reported
@playnewworld you need to get these 1080 crash issues sorted ASAP. I’ve just queued for half an hour only to play fbr game for 20 minutes before crashing. Im now in a 40 minute queue. Pathetic
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Ex Redux
(@Ex_Redux) reported
@playnewworld @Treadog Why don't you focus on opening up all the closed servers that have medium to low population and no login queue. #KshiraSagara
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JC 🔥
(@DeejayyJC) reported
@playnewworld And even the queue was broken on launch, oops.
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Sefa BILGI
(@Sefabilgi) reported
@playnewworld Imagine publishing a game for thousands of players but not helping them when they have a problem and they can't play at all. This is New World
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Rekkr
(@chriswi13697443) reported
@playnewworld Can you fix the expeditions please. The amount of lag in them makes it almost unplayable.
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CozminFatul
(@FatulCozmin) reported
@playnewworld Please fix the LaG in Dungeons!
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shazin javed
(@shazin) reported
@playnewworld Fix yo damn queues.. the newly launched servers are full too...
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Crustie
(@TheCrustie) reported
@playnewworld For the love of god, please push the ability to change servers or add crash prio. 2 times my game has crashed as I load in after an 8 hour queue. I literally cannot play the game without wasting the 30 hours I have into my character.
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Nexus-Bot
(@Nexus_Bot91) reported
@playnewworld How about fixing the root cause of the issue rather than this terrible method... Amazon is worth how much and you are one of the best cloud providers there is yet you can't spin up a few more servers or/and allow people to transfer their characters now etc.?
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Boersenfuchs
(@HdWoman) reported
@playnewworld Lag detected ...😭🤨
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Michael Dobekidis
(@netgfx) reported
@getvindictive @playnewworld on login trying to fetch my characters...
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tropby
(@tropby) reported
@playnewworld Rather fix server queues than do this 😔
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darkracer125
(@darkracer125) reported
@playnewworld @Sumnawww instead of responding to nonsence twitter posts. respond to the ones that actually need an answer. LIKE WHAT THE HELL YOU GUYS ARE THINKING character creation should never have been disabled. now all you can do to fix the **** this weekend. is enable character transfer
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dragonorth
(@dragonorth1) reported
@playnewworld I just got banned for no reason any fix on this I summited a ticket but nothing? #NewWorldMMO
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RamboFR05TY
(@RamboFR05TY) reported
@Arogon_ZA @playnewworld awe, make sure your GPU is not overheating that sounds like your GPU is locking up and causing the drivers to crash(the black screen)
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Michael D.
(@aLoNeIQ) reported
@playnewworld Not sure if I should upload my login queue guide on launch day, how to delete your character in starter area because you can’t login in that queue and have to delete the character on this server so you can even start to play again because of big mistakes by AGS on login queues ;)
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Sinnerstar1
(@sinnerstar1) reported
@playnewworld these server issues are a joke! i queued for nearly 4hrs to play today! pc disconnected after logging in and then now am at 1700 in the queue again! gnna lose players like this!
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Martin Zahradny
(@Herko69) reported
@paws_79 @R4YVEN_ @playnewworld I would take this argument in a free to play game, but not a game for which I paid. he would understand the problems in about 2 days but not for almost a week