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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Reverend Big M
(@BigM_TV) reported
@BrickbrigadeTV @playnewworld A huge part of the issue is the new bugs that get introduced with each patch that don't get fixed for an entire month or more. People get tired and leave. They need smaller bug patches every 3-5 days, then the big monthly content update.
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Gary Scott
(@StretfordEndG) reported
@SCTMetal @gavinmargret33 @playnewworld consider the peak is about 10% of what it was on release, thats the sign of a dying game, its been 3 months this arguably has been one of the worst performance over a 3month period of almost any game. Server merges, dead guilds , issue after issue, this is almost life support
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NoSwear
(@NoSwearW) reported
@StretfordEndG @KreaytionTV @playnewworld The game was actually ok when they released it, but they broke it with every new update, because they rolled them out every week and never tested them. Bugs in this game were not that bad, but with every update came new way to glitch the game.
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Joe Risk
(@NotXilent) reported
@playnewworld stop focusing on pointless aspects of end game. Fix core elements like changing weapons and dodging. Start with something simple that will have the biggest impact. Maybe it’s not simple, maybe you need to rewrite code. So make it happen. Stop wasting everyone’s time
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Ash 🔞
(@Caffeinate90Ash) reported
@playnewworld Please fix the lag
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Gep
(@AzgarthXx) reported
@playnewworld Fix your netcode omg. This "PvP" game in unplayable with the lag. Ppl teleporting everywhere in duels, atks playing sound effects of you hitting the opponent but in reality you arent hitting them.
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Jay Oddity
(@JayOddity) reported
@playnewworld Are you going to say what the issue was? Or are you not confident the issue is resolved and don't want people to try it?
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FΛKKIП
(@FAKKIN_) reported
@playnewworld Fix your game, territory wars are unplayable with all the exploits, cheats, general bad performance, etc If you want to keep the players playing this game fix it and later ok give new content, because the game is dying
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RedPanda93
(@Panda93Red) reported
@DaSimpleTT @playnewworld You mean fixing things they shouldn't have had the fix in the first place?
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MobilityRP
(@MobiltyWinsii) reported
@playnewworld Looks like not many people here to have a relevant post. Just people hating lol. While the game has its issues the other mmorpgs aren't as good
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Gary Scott
(@StretfordEndG) reported
@KreaytionTV @playnewworld honestly for me, the only way would be to fix ALL the bugs, and do either server wipes or completely new servers with correct code, bug fixes etc, the biggest bonus is obviously its B2P so you should bring back a lot of people who enjoyed it before the haxxors
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Steven the Heathen
(@JerseyFinFan) reported
@LogitechG @playnewworld but only if they fix the spear so its accepted as a suitable melee in war.
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Roll Call Podcast
(@RollCall_Pod) reported
from
Los Angeles, California
@KreaytionTV @playnewworld Because Amazon is a joke. They are a delivery service, trying to be a gaming company.
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AlyCaChoi
(@Just07648976) reported
@playnewworld I got banned by copied bot spamming gold and joke with my friend , i was send many ticket but looklike they dont care about it :) Already played 800hrs and now got banned without any warning or something to tell me that i was wrong . Badly service , looklike a THIEVES !
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Dr.Smiley
(@Drsmiley72_) reported
@telosv2 @F0X_82 @playnewworld It's sad. I played for around 300 hours right at launch. Was fun But went downhill pretty fast sadly. I keep watching hoping something will be fixed. But seeing the same bogs and issues either not be solved or keep returning is sad... Maybe one day. Till then I wait.
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Squire
(@SirArtLovett) reported
@playnewworld fix you game + ratio + you fell off
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Roll Call Podcast
(@RollCall_Pod) reported
from
Los Angeles, California
@TheScarTV @playnewworld Ya thats frickin me. Almost a month now and I still cant login since December patch. Game constant crashes at AMAZON logo. What a pathtic joke of a company
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🐊 Tel.OS 🐊
(@telosv2) reported
@Drsmiley72_ @F0X_82 @playnewworld Feels like we paid them to be beta testers at this point. Normally a game does prolonged testing before launch, they seem to be doing it in reverse. Maybe a year from launch they'll have worked out those issues. It's got a solid base but they have no idea what to do with it.
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Rantabulus
(@RantAbulus) reported
Balance ur weapons and fix ur game, 200 people just quit today cos of the BS Ice Gauntlet, Void Gauntlet, Spear, Rapier medium / light meta. Mutations wont save the game if u dont fix the base combat in PvP. @playnewworld
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DarkDay
(@Dark_Dayy) reported
@King_R0D @playnewworld Who's we? I have plenty of patience. Enjoying it while they fix stuff 🤷
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Chattur'gha
(@coreymahair) reported
@playnewworld What is the issue exactly?
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Lumas Arkfrost
(@ArkaineAscorbin) reported
@TheScarTV @playnewworld Meanwhile people can't even buy Final Fantasy XIV, because of the queue problem due to too many people playing it. But well, next week they'll start selling the game again, and over the course of this year to mid '23 they're increasing their server capacity by a whoppin' 41%
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Roll Call Podcast
(@RollCall_Pod) reported
from
Los Angeles, California
@BrickbrigadeTV @playnewworld No they are NOT. I havent been able to login since before Christmas. How long does it take to figure out constant crashing issues for the thousands who cant play?
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SuperDotaPlaya
(@SuperDotaPlaya) reported
@playnewworld What issue, this is something that sounds bad, should clarify if this is for bots or not :(
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xX Dantevil Xx
(@xDantevilx) reported
@playnewworld Why the fck you don’t fix ice gauntlet ???? Everybody on my server using the punishing storm usebug !!! They all play ice and something else even axe !!! Fun is dead
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Dr John Smith
(@KThoth313) reported
@playnewworld Are you also going to fix the random 400ms ping spikes that started occurring today? Traced all I can & cant find anything wrong, but limited by hidden nodes on Amazon lines.
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Shane McCabe
(@ShanieLang) reported
@playnewworld Can you please fix: The lag issues The Rapier Speed Bug The slow speed glitch The lag The terrible amount of grinding you guys have, Levels, Crafting, Watermark. Why is Gypsm not available while doing PVP. Why is it only available for doing PVE??? This game was suppose to be PVP
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🐊 Tel.OS 🐊
(@telosv2) reported
@Gooboberti @F0X_82 @playnewworld How much is Amazon paying you to lie? The game has less active players than before the merges. Your server may feel fuller but overall the game is down another 15ish percent than before tgem. You can like something and still admit its problems.
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Crownleaf
(@Whizeguy1) reported
@ZiNT18559847 @playnewworld You better off troubleshooting through another game. All games run fine only new world has desync and lags in big fights, so I wouldn't troubleshoot via issues you have in this game
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Gary Scott
(@StretfordEndG) reported
@KreaytionTV @playnewworld because it was rushed out and although they were told time n again about the bugs and issues in beta they chose to ignore and release.