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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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New World Issues Reports
Latest outage, problems and issue reports in social media:
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🎮 Jedders 🎮🐈🐾
(@superjedders) reported
@Seitzu_ @richLi0nheart @playnewworld I got down to 500 was so excited finally play...queue error and back to 3k+ :(
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g
(@GuillaumeCh1) reported
@playnewworld please fix those queue times… no one has time to wait 4h in a queue. We have lives! #NewWorldMMO #NewWorld #QueueWorldMMO
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Kyltos
(@kyltos) reported
@Mys1_1 @playnewworld waiting 5 hrs too.. fix this first before u release new server we need the char transfer fast and not latly in 2 weeks.. new server nice.. but no char transfer to get on a empty server use brain amazon pls..
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Kxtche
(@kxtche) reported
@playnewworld Good job! This solved all the problems! Why me or anyone else should go to other servers while we could play with our friends? Why I have to wait in another server until you fix problems? Is this too much for "Amazon" brand to handle more than 2K player based servers?
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Goatforce
(@SirGoatforce) reported
@playnewworld I completely understand why this is being done as a fix, but it doesn't really help the servers that are already up & running, without us being able to transfer characters over to new servers. People aren't going to start new ones. It's also clear that there are thousands of NA
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Dennis F.
(@DennisF09887449) reported
@playnewworld Should you always start a new character just because you can't deal with the queues? Do your work! Queue 3500 -> 430 -> connection error -> 3500, that sucks!!!
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Liz
(@LizardFaceGames) reported
Tonight I started at queue position 150 and waited 2 hours to get to position 1 to receive “failed to join login queue. Please try again” it then took me to queue position 268. Are you joking? @playnewworld #NewWorldMMO
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Orich
(@Orichlol) reported
@playnewworld Hi idiots at @playnewworld !!! My game just crashed, now I get to wait a minimum of 3 hours to get in ... at 3:00pm EST on a Wednesday!!! Congratulations on continually adding new servers which does nothing for the issues!! Amazon is "CUSTOMER OBSESSED" right? Bullshit.
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Meme Stealer 3000
(@MemeStealerBot) reported
@TheAelTV @Mys1_1 @playnewworld Depends on the error, some won't let you do that
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Victorious Blz
(@VictorBelezza) reported
@playnewworld We would like to report a bug that is happening in Alatyr. In lvl 25 dugeon all mobs and players are having a hard desync problem which makes impossible to continue main quest story.
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Sheldon knoesen
(@sheldon4998) reported
@playnewworld new worlds arent gonna fix the problem theres to many EU players and the servers cant handle it , increase the servers cap 20000 and hopefully goodbye queues
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Pedro Ivo Rodrigues
(@PedraoSW) reported
@playnewworld What about fixing the no physical damage problem? People got to a dungeon and get killed and leave, them they became immune to physical damage and exploit it in PvP and PvE. How long this will go on like this?
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Goatforce
(@SirGoatforce) reported
@playnewworld Players on EU servers. The moment they can transfer characters over, they will & it'll free up a lot of spaces. When NA servers are low - medium capacity but there are 4k+ queues for EU servers, we know where the issue is.
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Delke Clark
(@ClarkDelke) reported
@playnewworld Fix taparloka - SA server, unplayable dungeon and everyone using the invicible exploit.
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Maenarr💎👐
(@Maenarr) reported
@playnewworld Disconnect error needs to be priority. Dont always mind queuing to get in provided when the queue gets to the bottom you dont get kicked out of it. 4 hours queuing to get booted at 9 in the queue ain't a good feeling
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Pint of milk
(@Pintofmilk3) reported
@playnewworld Queue for 3 hours. Gets error. Put to back of queue 🙃.thank you this is exactly what I payed for.
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Pairadox96
(@Pairadox96) reported
@playnewworld Shroud just got dcd. Is it possible to have que protection. For when we dc so we can just get back in? We need crash priority.
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beat_pervert
(@beat_pervert) reported
@playnewworld I've been kicked from queue multiple times after 3+ hours only to be reset. Is there a bug causing this? Why is this error not being acknowledged?
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Adam Gray
(@adamkgray) reported
@playnewworld I got all the way down from 2500 in queue to 55 in queue, only to be kicked because of the "too many requests error" for the 5th time today. Now back at 2963 in queue. Great.
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Hackman
(@HackmanWow) reported
@playnewworld Gutted to have waited several hours in queue only to be timed out and put back at the end of the queue. Cant swap server as already level 17 and cant get in. For a such a great looking game, the service is shockingly bad.
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Tim De Hondt
(@timdho) reported
@playnewworld we need more then just extra servers. we need to increase current capacity. i was in the queue for 2h and got an error and i'm again all the way in the back....
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Danny
(@LemonDannn) reported
@playnewworld I've just been waiting for 4 hours in a 3k queue. I managed to get down to position 159, then I got a connection error and I'm back where I started in a 3k queue. :(
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Valuran
(@Valuran) reported
@playnewworld Could it be that all the afk player auto running to avoid afk kicks be a problem for the player waiting in queue?
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David Blowie
(@DeluxeFTW) reported
Got to around 1k and then i got an error message... guess i'm just not playing @playnewworld today...
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Delke Clark
(@ClarkDelke) reported
@playnewworld Fix taparloka - SA server, unplayable dungeon and everyone using the invicible exploit.
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Hackman
(@HackmanWow) reported
@playnewworld Such a lame fix - I want to play with my friends and my company and not staring at a queue of 2426, waiting until its 400 and getting disconnected to going back to 2400+. Increase server caps, expecting people to reroll and ditch friends is just dumb.
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A state of CARNAGE!
(@nickbon1797) reported
@playnewworld Glad I waited in que for 2+ hrs just to get an error right before I get into the server….now back to waiting…figure this out…smh
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Damiën
(@_DamienRico) reported
@playnewworld I sit in queue for 3 hours went from 4100 to 400 and then I get an error and get kicked out of queue. Great ******* game !
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FangoFett
(@ElTony1620) reported
@playnewworld That wont help, people join servers for reasons. -play with friends -Because of a Youtuber/streamers -and idk what could be another reason The point is that it will be hard to fix this. Because right now i dont want to play on another server in the server i am.
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Jorge (Fresquito_TV en Twitch)
(@jorgito23_06) reported
@playnewworld When are you going to fix the queue in Kor? It's the second day of the game and I still can't try it