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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Glitches |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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New World Issues Reports
Latest outage, problems and issue reports in social media:
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Steezy Steve ॐ
(@stevecapparelli) reported
@playnewworld @playnewworld I’m just trying to play and not have to start my login at 5 to be in at 10…. Please send help
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Tim Woodruff
(@TheTimWoodruff) reported
@heyambrosia @playnewworld The short sighted part is that they capped each world at 2k total registered characters, even after they had the same issue in the beta. So instead of devoting sufficient resources to each server, they just lock you out of them. ಠ_ಠ
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Nick
(@BigForNothin) reported
@playnewworld Can you fix the dungeons instead? Podesta server dungeons are bugged again, for the second day in a row
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Kevan Best
(@BestKevan) reported
@playnewworld Fix your server's then? Roll out server transfers then? You twits created this problem. Lucky for you the long *** queue's counted against steams refund window isn't it?
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Michael Gill
(@Michael_Gill09) reported
@playnewworld I log in 2-3 hours before I finish work. Yet I can’t guarantee I won’t be busy by the time I actually get in the game. So I set up an auto clicker app. I see plenty of afk players which I suspect have a very similar story. I dont blame any of them for the server problems. At all!
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richard moore
(@MoorePfsatlanta) reported
@playnewworld wow waited hour and forty mins to get in the queue and not even two minutes “lag detected” and got booted. Now back in the queue at 480. It did this 4 times this morning. Buying this game at launch has been a waste of time and disappointment !
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zezi
(@GGUYlEQhJUbe827) reported
@playnewworld ping too high...no issues in any other game..please fix servers.. @amazongames
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Matt
(@excNight) reported
Made it into the first war of the server and I get kicked out of the fort by a glitch. Stuck teleporting between town and fort 10 times over. Please fix @playnewworld
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𝔐𝔞𝔱𝔥𝔦𝔞𝔰
(@mathias_kill) reported
@playnewworld @yesYesYYYEEESSS How am I going to play with all this lag in the dungeons?
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Nateee
(@Vxidd) reported
@playnewworld how do you guys feel about crash priority? My game crashed and I was supposed to be in a faction war but now im stuck in a 400+ queue
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Tyler 🌙
(@susboytyler) reported
@playnewworld please fix your water its so cancer to walk through :(((
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BOGZ
(@Its_Bogz) reported
@cosmiclord7 @playnewworld that’s what I’m saying. Adding another 500 spots to the world would be good but wouldn’t fix the queue issue right now lol. They would basically need to expand to 5k a world for it to be close to leveling out and yes then resources (animals, goods, etc.) would be quite scarce.
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Amb😱😱sia
(@heyambrosia) reported
@TheTimWoodruff @playnewworld Launch weekend and a game is full, I don’t see a surprise here not gonna lie. It’s a good sign and they’re already addressing server issues instead of ignoring them. I wouldn’t say that’s short sighted ¯\_(ツ)_/¯
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RedIsSus
(@murphdiggs2) reported
@getvindictive @playnewworld Banned because a lag detected bug cause their GARBAGE anti cheat to auto ban me. They have trash servers so they punish the players. makes sense.
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John Galt
(@JohnGalt_34) reported
@playnewworld why do you not have disconnect/crash protection? Game crashed while loading into a dungeon and back to the end of the queue… great game, but this kind of stuff will make me quit…
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Brandon Lapham
(@maoaz) reported
@playnewworld 6 hours in que on Valhalla.. finally got in.. plaited 5 mins, got booted, back in 5 hour que.. please fix this..asap..ill move servers but I'm not leaving my leveled up character behind..i can't do this another week..i could have been level 30 by now..im 18..
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Daddy Den
(@Denwop1) reported
@playnewworld Love your game, wanna invest myself, queueing issue and AFK exploit are on the way to be resolve. but please, FIX THE LAG DETECTED issue !!! beeing in game, having no internet issue and have to re-queue for 800 is just up to me. Game could be pefecrt but this... OMG
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pee pee poo poo lantern
(@worldmindd) reported
@playnewworld kicking people out of login queues now? what gives?
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Mike Biddle
(@bdiddle21) reported
@playnewworld Ive been kicked 3 times in a ******* row from waiting in your queue, all the way to the ******* end of the que i get kicked its not from my end so fix your ****
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Rockmom85
(@rockmom85) reported
@AmazonAzure @playnewworld Lmao, I got no issues with my eyelashes bb
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pee pee poo poo lantern
(@worldmindd) reported
@playnewworld spent two hours in queue only to get a "failed to connect to queue error" what gives? i'll tell you i'm not gonna queue up again lol
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panda
(@iKungFlu) reported
@Tay2001 @playnewworld bigger issue than dup coins?
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AlaskanMoose16
(@AlaskanMoose16) reported
@playnewworld could you maybe fix the horrible dungen lag pls you cant even progress
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Wet Floor
(@binigo_oh) reported
@playnewworld I can’t even get into queue, Kay Pacha is a locked server but I’m stuck in “Starter area queue” how do I fix?
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RedIsSus
(@murphdiggs2) reported
@playnewworld So all your bans are read by people? Why then was I banned for "misconduct" when I was BY MYSELF, killing mobs and got a lag detected message than immediately banned. I haven't really dealt with other players at all. OH WAIT you use easy anti cheat. THE WORST AC.
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Codipherus
(@Codipherus) reported
@playnewworld So Day One, the guild and I were in first thing but some had long queues, so we decided as a guild to change to lower pop servers. And since then I’ve been in queue once for 5 minutes. Other than that, game has been great with no tech issues. Best mmo launch imho
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Ken Ko
(@KenKo34805293) reported
@playnewworld Uh, So how are we suppose to play with our friends if they are in a different world. I am not making a new charter as I already spent a week on it. Half the reason I got this game was to play with my friends and I don't see a way to do that. FIX THIS, or give me my money back!
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Fredpimpstone🏳️🌈
(@Fr3dpimpstone) reported
@playnewworld any word on the fix for getting kicked from que? Its happened twice tonight.
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Loopah
(@PeterHenry222) reported
@playnewworld Then we can ddos the servers...... it's just fair play.
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Ghost Nurf 👻
(@MyNameIsNurf) reported
@SoldierOnGamin1 @SNTRPresents @playnewworld Move servers. Literally no reason to play on a full server right now with free server transfers coming. They added a ton of new low pop servers. I’ve played all weekend. Instant login. No queues.