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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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odiesel
(@odiesel3) reported
@playnewworld Hey i have completed all the necessary quests, crafted, and equipped the Tier 1 Azoth staff. Why does the game continue to tell me i can't complete corruption quests that require T1 Staff? Why can i not interact with things inside of Amrine requiring staff? Fix NOW!
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Squish
(@SquishAlan) reported
@playnewworld Are we getting an update on transfers soon? War lag with frozen gauntlets? The economies of many if not all servers are failing, we need other ways to make gold rather than just selling to other players. Go to reddit and you can see what we are talking about.
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Sean
(@PxIse_) reported
@Gorewayy @playnewworld Hi my name is Sean from Amazon Games Support team. We are currently busy at the moment no replying to issues rather just spending time on a beach drinking cocktails with your hard earned cash. Please be sure to leave a detailed message and we won’t respond. Yours at AMAZON Games
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Actosh
(@GH_Actosh) reported
@playnewworld @playnewworld what are u going to do with the war exploits going on for a while now?Turn off wars until u fixed that stuff, cause right now its almost useless to go in Wars against Companys abusing the Lagspike and undying exploit. Outpost rush was disabled for a way minor issue!
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Lance Dansin
(@DansinLance) reported
@playnewworld any plans to fix the multitude of explouts being used in wars? Will people who used them be banned? I hope so, it's ruining the game for a lot of people and anyone who uses those exploits deserves a permanent ban.
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KCThePandaman
(@KCThePandaman) reported
@AnabolicGaming @playnewworld Fix what ???, It's meant to be like that
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datloganguy
(@datloganguy) reported
@playnewworld There does not seem to be an option to set the audio device in the game outside of communications... This is a problem for those of us that use multiple audio channels for different applications. Also in the communications you can't set to "Default" device......
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Nick
(@NDetombes) reported
@playnewworld Hi, I've just farmed 45k Covenant tokens but the option to convert a "Covenant Inquisitor Coat of the Sentry" with a "Cleric Sceal" is not available in a T4 Outfitting station or T5 Forge. Please fix or refund tokens? User: CryptoNick Server: Lethe (EU)
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soxygamer7
(@soxygamer7) reported
Now servers down - did I do something wrong?? @playnewworld
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Ayyub
(@dollabillions_) reported
@playnewworld PLEZ fix the market and crafting. Everything seems to be breaking. Crafting failed. Can't buy/sell.
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NP
(@NERD_projects) reported
@playnewworld I Wish U fix the Portals Bug WE want to die the 55 and 65 Portals
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Jarrod Moore
(@datdudejrod) reported
@playnewworld what’s the plan to fix the laggy wars? If you don’t the game is going to die in the next few weeks
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Spoofeh
(@Spoofeh88) reported
@playnewworld So are we gonna have tommorow evening after our work to play or are we staring at another servers down screen cause your updating in prime time EU?????
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Stiven Paiba
(@Sticky_vado) reported
@playnewworld Any news on end game fixes?? Outpost isn't working, Level 65 breaches can't be closed, Myrkgard can't be completed and I'm pretty sure the list goes on. Please please please fix end game, sitting in one spot farming the same boss is starting to get boring.
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pepper
(@pepperonner) reported
@ChickenMeChanga @playnewworld problem
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MobilityWinsii
(@MobiltyWinsii) reported
@silverhazey_ @Gothalion @playnewworld Uh yeah, that's not accurate the graphics card issue was related to the manufacture of the cards first round. Now the game does do something weird when doing portal runs unless on low settings no matter the pc build
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Aodan
(@AodanTV) reported
So between mass Ice Walls lagging out Wars or the easily utilize invincibility exploit, what will be done against players intentionally using them? The worst part is trying to prove ppl used them, esp when a whole company does it in a 50v50. @playnewworld
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Sigtau22
(@sigtau22) reported
@Gothalion @playnewworld We experienced this for the first time last night. War was over in 13 minutes. Covenant faction are now attacking every territory both Marauders and Syndicate own. It’s only a matter of time when they take over the entire server. Sad that wars weren’t halted until after fix.
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Ion
(@IONATRIX07) reported
@playnewworld I defeated the well boss tht took me 4 hours which should not be a thing esp since I cannot do it with friends who already completed the quest and I did not "blight the mother well " like tf I already have so many issues like not going to my east coast serv im stuck on west
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John🖤
(@Falcojody) reported
@playnewworld fix your game!
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Brandon 🦅🩹
(@bswagz88) reported
Can’t buy anything from the Trading Post tonight. Yet another persistent issue in a long list of broken, buggy, or otherwise inconsistent features in an all-too-clearly rushed game. Put @playnewworld in Early Access & charge half the price because we’re paying $40+ to beta test.
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D0lLars
(@d0llars94) reported
@macredphoto @P4wnyhof @playnewworld There is a setting for that i believe. I dont have that Problem in a group
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Fro
(@frocusdforlife) reported
@playnewworld Any idea when some of the legendary questline bosses are going to be fixed? Also - First Light on Hanna Pacha has stations that we upgraded to higher tiers, yet are only showing tier 2 when you go to the station, any fix for this?
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Damon Pluto
(@DamonPluto) reported
@garcia_deion @AvionBlack6 @playnewworld Nobody offers cross-region transfers. Certainly not free. If you invested 100+ hours in the first two weeks of the game, and don't want to start over.. I don't think I'm the one with a problem. I made a character, I couldn't transfer, I made another character. Wow. So hard.
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MobilityWinsii
(@MobiltyWinsii) reported
@Gothalion @playnewworld There's also the problem of mass reporting as a tactic to take out heavy hitters before war
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#RaiderNation
(@NugsLoL) reported
@P_Betar @Gothalion @playnewworld I mean just getting to level 60 is worth the 40$. Idk wym why are so many people playing it. Most of the issues are all related to end game.
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Psychedelic_Primate
(@PsyPrimate) reported
Please, PLEASE -PLEASE- fix your ******* server. I have been DCed 28 times in an hour... This is *TERRIBLE* @amazongames @playnewworld
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wolfarmmy
(@wolfarmygaming1) reported
@playnewworld please fix your glitches and bugs before doing the server transfers
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odiesel
(@odiesel3) reported
@BajheeraWoW @playnewworld **** your level 60 how long does it take them to fix the Azoth staff bug? I crafted my **** and have it equipped and still not able to do any content because they are **** at fixing anything.
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Gorewayy
(@Gorewayy) reported
Hey @playnewworld how about you disable wars until you can fix this invincibility bug that people are now abusing? Or are you just going to stay silent and incompetent no less than 3 weeks into launch?