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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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King Théoden ®
(@wisdomoftheoden) reported
@ryan_mack13 @playnewworld When that happens i let that error on my screen for couple minutes the. Click ok and it throws me back to my original queue position
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juam froik
(@JFrick83) reported
@playnewworld fix for amrine??
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CHRISETE
(@PorD1OS) reported
@playnewworld You must fix the login service failure ASAP.
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Sven van heerden
(@Zhainius) reported
@playnewworld when will you add session persistence? hours in queue, play for 10 minutes, crash, and you can't rejoin, you end up back at the end of the queue
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Burgman86
(@Burgman_86) reported
@playnewworld I love the game believe me ever since alpha but damn I’m on the AP Aussie servers and we need to work out some way to disconnect the players running against walls and having macros to move there characters so they don’t get disconnected please
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CoChase
(@Co_Chase214) reported
@GamingVoyageT @playnewworld @Chadesh Its a scummy way to be selfish for sure, i havent had queue problems necessarily but **** that would be annoying as hell to hear people do
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shawnwsl
(@shawnwsl1) reported
@playnewworld is there specific timeline for when we dont have to wait for queue or have queue issues in AP servers? :/
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austin ernst
(@Mahoganymelt) reported
@SnugglesTheeDOG @RealPointmain @playnewworld No they said within the next two weeks they will open up a character transfer service not "you have only two weeks"
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Robin Yap
(@RobinYap) reported
@playnewworld Why i have connection error playing on my main character in Fusang and got kick out of server. But i can create new character and play on other server?
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do0gsTV
(@Do0gsTV) reported
@playnewworld @playnewworld - Fix your queues, please. Twice I've waited and hour to 3 hours to get to the front of the queue.
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Lizzard
(@lizzko_p) reported
@playnewworld Hope this getscsom attention, my comp leader iscgetting an error when inviting me. Yes we are in the same fsction and yes also the same server. Anyone else experiencing this issue ??
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ClassyBeard
(@ClassyBeardTV) reported
You know what. I really enjoy @playnewworld...but the fact that I crash at random moments is upsetting. I Almost loaded into the game and the application crashed to desktop. Now I have to sit in a 210 person que again...
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Vasil Mihov
(@Narghash) reported
@Treej720 @playnewworld and now that error is back :(
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Bastian
(@bas3mp) reported
@playnewworld Fix SA servers please JUST RESTART
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iluminate
(@iluminatethesky) reported
@playnewworld Doesn't help that there's so many people in these Servers just running in place in cities and go AFK, just so they don't have to leave and queue again. This just adds to the problem 😢
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Aaron “thewindowsguy”
(@Imthewindowsguy) reported
@ImJulianPerry @playnewworld They’re testing that already. If they just make more the whole server would crash and they’re trying to avoid that
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Voice of reason
(@Voiceof82927672) reported
@playnewworld Login screen is pretty neat in this new game Queue World.
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Callsign-CandyM4n
(@CCandym4n) reported
When you finally get to hop on @playnewworld at the end of your day, but Lindalino server is Suffering a Maintenance Error #justiceforlindalino
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sultan
(@sultan144) reported
@playnewworld will u pls fix EU server’s yesterday 6 hours queue
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GFX/Content Creator-A Missing Piece
(@AbrahamLinner) reported
After getting kicked off the @playnewworld from a fully computer crash and waiting 30 minutes to have my internet come back. I stayed strong and persevered. @CouRageJD #CourageousStrong
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Two Steps North
(@twostepsnorth) reported
@playnewworld Higher capacity, slots for alts and the issue with people getting kicked out of the queue needs to be resolved. Maybe also let people who gets disconnected join back, getting on top of the queue within say 10-15 minutes of reconnecting.
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TruthHertz
(@x_iTruthHertz) reported
@Danumis_ @F1N4LL7 @playnewworld How about company progress you're contributing to? Moving servers again isn't the only way they can fix this.
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ClassyBeard
(@ClassyBeardTV) reported
@ZoeCatfu @playnewworld Saaaame, I waited from 500 to loading only to crash. 👎
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AzzaAU
(@AzzaAU_) reported
@playnewworld @playnewworld I keep getting to end of queue and I get an issue where it is trying to connect to the queue. Internet is fine. Any fixes?
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BlueNET
(@BlueNETGaming) reported
@playnewworld I am guessing most people here are new to MMORPG launches? Damn even WoW after many years of launches still cucks up on launch day. Best bet is to give it a week and then most problems should be solved
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Андрей Белов
(@AndrejBelov) reported
@playnewworld @Dugongs13h Fix queue crash with token expired !!!
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Auzoid
(@notauzoid) reported
@playnewworld Can you please fix Lindalino server? It's down but doesn't say down.
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Whippets 🏴 🇪🇺 #FBSI
(@ArghWhippets) reported
@playnewworld The lag on eu servers is mighty. Couldn't kill the pirates due to rubber banding and attack slo-mo.
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трУСЫ Пескова
(@TrusyPeskova) reported
@playnewworld Restart the servers to disconnect the AFK characters !!!
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CHRISETE
(@PorD1OS) reported
@Curious3D @thesupprincess @playnewworld Does not work, yesterday I was the 52 on queue and after login Servive Error, I was click ON Ok, and the system send me to the 3003 position,. SHAME