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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (85%)
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Glitches (8%)
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Game Crash (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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eden
(@manicgodmode) reported
@purpIediamond @NewWorld @playnewworld please fix your sh*t game
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Mark
(@Mark17816314) reported
@FixIation_ @playnewworld same problem
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Andrew Noble
(@Brewjah82) reported
@playnewworld Myrkguard is supposed to be a 5 man elite area, so they buff the bosses to where 30+ group has problems and reduce the loot by 1/3 rd ?
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Kashan
(@Kashan_ava) reported
@playnewworld Please, New world developers, just close ur Game 1week, and Fix the trophys, the Bugs, and test balance on mirkgard, and when the Game are playeable, open the servers again, dont lose more people, and dont Buff mirkgard if u Nerf healers, please take ur time for Fix all, please.
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⚜️Ser Medieval
(@SerMedieval) reported
I tried so hard to be optimistic but my blood is starting to actively boil from all the issues #PlayNewWorld has managed to produce since it's launch and leading up to it. Example - There's supposedly a bug where some servers are crashing, and skipping forward a month in time.
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Johnathon Burrows
(@Shamrockburrows) reported
Just curious have you guys at @playnewworld fixed the issue where ebonscale and a couple others are able to actually do a war cause my company is small and took a long time to flag and wasted a lot of time in the process
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JadestheGreat
(@JadestheG) reported
@playnewworld Please consider disabling wars, until the graphical issues that are lagging war to an unplayable state, are fixed. Please and thank you.
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eden
(@manicgodmode) reported
fk u @playnewworld please fix your game
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José Mª Casany
(@JMCasany) reported
@playnewworld customer service promise pulotu up before 21:00... well it isn’t
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JadestheGreat
(@JadestheG) reported
@playnewworld Please consider disabling wars, until the graphical issues that lag out war to an unplayable state, are fixed. Please and thank you.🙏
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KILLAxVILLA
(@KILLAxVILLATTV) reported
@playnewworld I really enjoy your game & it has a lot of potential but if you don’t fix all these bugs your game will be dead. Please fix all these bugs now before it’s too late! Thanks 🤙🏽💯 #PlayNewWorld
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Dan
(@TGuvn0r1) reported
Just had the worse experience in a war on @playnewworld the lag was so bad everyone may aswell of been statues! I love the game but that was shocking....
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SoundTempest
(@SoundTempest) reported
@playnewworld 689 hours. 200 quests, 5000 Orichalcum Nodes, 8 200 trade skills, 2 servers, 3 companies, 200k+ gold spent and I don't even want to touch the game. You've effectively ruined my favorite past time and I feel legitimate dislike and distaste towards all the devs. Fix Your GAME.
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jayofnz
(@Jayofnz) reported
@playnewworld server maintenance or issue? One minute I'm fishing the next minute.....
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Suvat
(@Suvat04) reported
@playnewworld Really need to fix your server connection issues! I am sick and tired of not being able to log on to my main character and then try all your support tips to NO permanent solution. After replacing my Ethernet switch, checking router settings, your tips…NOTHING!
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Ben Arundel 🏴
(@arundel_ben) reported
@playnewworld have you broken expeditions?
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Kurtz
(@9PamPam9) reported
@playnewworld @playnewworld pinning quests on the map don’t give them a number, please fix this problem, the game is beautiful but it is very stressful.
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Rodney Liddell
(@Rodney147) reported
If I need this bad a toxic relationship with something I'd go back 2 my ex @playnewworld fix your bloody game, atleast my ex was a better time sink lol... I'm gob smacked how ANYTHING has passed QA here, or does that just not exist anymore??? @AMZNGameStudios
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Si Tapley
(@Tappers2k) reported
@playnewworld The lag in 50v50 war is unacceptable...
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silentXthreat
(@Michael99038419) reported
@JibbsIRL @playnewworld Really wish the store had better to offer but to be fair until they fix the lag in pvp I wouldn’t buy yet anyway
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merricals
(@merricals) reported
Oh, no. Did the server crash, @playnewworld ?
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JadestheGreat
(@JadestheG) reported
@playnewworld Please consider disabling wars until the graphical issues that lag it to an unplayable state, are fixed. Please and thank you.
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Clint Evans
(@Maven) reported
@Gothalion @playnewworld I feel like there's approx 1-3 hours when I am happy with a fix before some new problem pops up. I might be insane to keep playing...ugh. I love it still lmfao
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Kook
(@KoalaKook) reported
@JibbsIRL @playnewworld Half the game is broken and alot of us taking a break. I guess some are satisfied with armor sets over pvp and endgame
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jamie robinson
(@jamierobinson41) reported
@ItsJoseOle @playnewworld might be funny if that was the only place it's happening, the more they try to fix the more that breaks it seems.
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four_sight
(@foursight_ttv) reported
Wtf @playnewworld !! Lagado server crashed again just now!!! Are you even fixing the problem. #NewWorldMMO #fixthegame
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Antonio Freire
(@assenfreire) reported
@playnewworld Last hit should get the kill on pvp! Fix it please!
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OG_Swole_Nasty Gaming
(@Og_swole_nasty) reported
@AmazonHelp Yeah I got emails that sent me to the same site where I filled my ticket at. My issue is for @playnewworld
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Feinnon
(@Feinnon) reported
@playnewworld how is this even possible Pointland is still down and other servers are up and down before us. Have you forgotten us? Only EU server down all day, no communication nothing? Come on
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Michael Simonson
(@Anthrage) reported
@SerMedieval One of the reasons I decided to play @playnewworld after all, despite the massive change in direction during aloha, was because I was tired of all the bugs & issues in the MMO I was playing at the time. I wanted the quality of product I thought Amazon would produce. Not so much.