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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Izamp Gaming
(@IzampGaming) reported
@Studeee_ @playnewworld Did you find a problem in the open beta with characters sticking? Using Rapier my brother wasn’t having a problem but when used the same skills for animation cancel my character would physically slow down so much! As always love the content Studeee keep it up brother!
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Techington
(@Techington) reported
@AllPerspicacity @strawhatnub @playnewworld Problem being with that, it's buried in someone's tweet as a reply. If you don't follow said person, you'd never even see the tweet. As for the forums, I never once saw a mention as to the build itself. Most I saw were people speculating it was a much older build than the closed
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AT
(@AT26378036) reported
@Gr3atL3viathan @MarcelvMartins @playnewworld Why money glitch? Please let us know what it is… cuz sounds like you had a bad *** company on your server working together and got the gold they needed it and you just a whiny little sour ****
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Yoonz
(@TheYoonz) reported
@YuGoOhniShi @playnewworld The EVGA cards have a soldering issue. If you have one, I recommend reading up on it.
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Ghost
(@Synth_Gaming89) reported
@playnewworld Can’t wAit to play it for real but PLEASE please, get the performance issues sorted out. Loved the game though but a 40fps cap on low for me was horrendous
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Blomman
(@Orslaugth) reported
@smh_bobby @playnewworld @DrGTCan There will always be bugs and patches to fix them. The game will never be bug free. Get used to it.
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Krzysztof Sikora
(@Krzyszt55768738) reported
@playnewworld If u dont fix issue with conection to the server then dont buy this game. Sorry.
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Mr Dolphin
(@MrDolphin101) reported
@playnewworld Is there any issue with Fae Iron and petrified wood? closed i was only able to obtain 1 out of maybe 4days of constant farming, open beta none, hope there are plants to increase the drop rate of rare items like that.
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Darsh
(@Darshx1) reported
@playnewworld I’d like to suggest that changes be made to destroyed gear. I noticed in beta ppl could still use destroyed gear abs that it simply did not provide stats bonuses. So ppl can farm resources very effectively by using broken gear & death respawn to travel quickly.
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Guilherme Maraschine
(@maraschinegui) reported
@playnewworld @waitforitferdi please fix the rolling bug. It's the most annoying bug in the game!
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Blomman
(@Orslaugth) reported
@smh_bobby @playnewworld @DrGTCan Or just release the game and fix the bugs with a patch a few weeks later? As all other games do. No need to over polish cause it will never be perfect anyway.
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Jameson
(@JamesonH2O) reported
@TafferLIVE @playnewworld I don’t think you’ve been around long enough to know what I mean by complainers ruining games. They’ve already said mounts will cause problems of their own and they’re right. If you don’t like the game they made do us all a favor and go play something else.
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Dwight Lee
(@dwight_lee1833) reported
@caustic_demon @playnewworld Not the game, it was a hardware issue
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Kainra Gaming
(@KainraG) reported
@Adams__Bad @playnewworld Dude I need this fix
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Techington
(@Techington) reported
@xKokonutMilk @ImMattyp2109 @playnewworld I mean maybe. I've not experience such performance issues in other similar type of games. Not even back in the days of EQ. Even SWTOR ran flawlessly. Again we'll see what happens at release, I could be in for a super pleasant surprise, so could everyone else.
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LobsterNuggies
(@LobsterNuggies) reported
@playnewworld @RichardErvik Any official words on why people GPU got killed when playing New World on the recent beta Closed beta was apparently only EVGA 3090, but then it was proved to be false and still happening to other high end card from other brand We really need a statement about the actual issue..
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AAA
(@UKKranial) reported
@playnewworld With Windows 11 coming to users soon and for many via a windows update upgrade and not easily avoided [download / update 'auto'] what can users do to ensure NW will work without issue post Win11 update?
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EpicOoger
(@epicooger) reported
okay so no streaming for me until my internet issues get fixed, I love streaming but when it becomes a frustration then I need to stop... Hoping when @playnewworld comes out I will be able to stream again, that's what I am pushing for! :)
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Kay Skagseth
(@KaySkagseth) reported
@Caillard98 @playnewworld delay after delay isnt going to help. just look at cyberpunk that had delay after delay and still was a complete mess when it launched, its better to release and listen to actual player feedback and fix from there.
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Katz
(@katz_yt) reported
@playnewworld wait did they fix the catrd issiue??
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SABER
(@ItsSABER_) reported
@ZJamboree @playnewworld Yes and no The core of the problem according to EVGA was bad soldering so the issue still exist however new world have made efforts that should prevent the issue from happening
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Pixelboxer | 24/7 Doomer
(@xpixelboxer) reported
@playnewworld Heyo. Could any problems occur for players who preorderd trough Amazon and then cancel to pre-order trough Steam, regarding the twitch drops? I'm planning to do so and would not want to loose the collected twitch drops.
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Guilherme Maraschine
(@maraschinegui) reported
please fix the rolling bug. It's the most annoying bug in the game! @playnewworld
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🍋 Mrs Erris
(@IamMrsErris) reported
@DavidAlloggia @playnewworld They didn't fix it?! 😭
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Fugms
(@Fugms) reported
@SmashleyTwitch @playnewworld NMS - Hunting for Exotics then into Valheim with new toon and building a castle until NW drops! (even if it takes entire worlds of trees and stone, I'll be building!) Non of the above means I have a problem! I don't!! Who said I have a problem??? I'm fine! It's all fine! What?
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Bumi
(@BiigBumi) reported
@playnewworld This does not help my issue. It only explain how to get drops in general
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ZZav
(@ZZav_) reported
@_TheSleepyDwarf @playnewworld Problem is they could completely change the server list up again D:
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Fang You
(@9wgK7JMBQEOFotF) reported
@playnewworld In the end game, players only equip a sword has a congenital gap of 15 attributes. This can be a problem with some attributes threshold.
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ZZav
(@ZZav_) reported
@VertTTV @playnewworld Problem is they can change server names the night before.
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Donald Trump
(@mudblood_mike) reported
I'm breaking up with @PlayHearthstone for my new boo @playnewworld. Fix your monetization Blizzard, the Mercenaries reveal was trash and you've made the game even more expensive.