New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 10/17/2025 12:55

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Online Play (50%)

    Online Play (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Game Crash (25%)

    Game Crash (25%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceLa Broque Game Crash
United StatesSeattle Sign in
GermanyAhnatal Online Play
ItalyBologna Online Play
ArgentinaRosario Online Play
SwitzerlandBern Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • BumblebeeFuming FumingBumblebee (@BumblebeeFuming) reported

    @playnewworld and still 0 fix for people not able to utilize their free transfer. Any updates or nah?

  • SpunkyKong7 Ryan Reid (@SpunkyKong7) reported

    @playnewworld You need to fix the immobilized bug where people can give up and respawn after being downed

  • FaytHidden HiddenFayt (@FaytHidden) reported

    @playnewworld yeah we've lost territories because of the spam of ******* aoes lagging the other team while they spam crouch in sacred ground. i think its time to ban certain skills or lessen thier effects.

  • IGiveUAStar IGiveUAStar (@IGiveUAStar) reported

    @ElusiveLucy_ @playnewworld Wtf. Someone has anger issues... And Prob more.

  • carrysoslutavuk Kidoki (@carrysoslutavuk) reported

    @playnewworld fire staff and ice gauntlet AOEs are not working, what are you doing about this? Please tell us all plainly if you don't want anyone to play your game. This is getting ridiculous. You are Amazon ffs. Fix this ****.

  • MrNoxBonaNL MrnoxbonaNL (@MrNoxBonaNL) reported

    @neotheatxr @playnewworld They blocked fraudulant keys a while back.. and said if you thing this is and error.. CONTACT US.. that means not contacting them here

  • SubDaddy6 SubDaddy (@SubDaddy6) reported

    @playnewworld Fix hit registration!!! I get into fights and no hits register! Happens to me daily!

  • guy_r4nd0m R4nd0mGuy (@guy_r4nd0m) reported

    @playnewworld @playnewworld The Servernames are gone, it's the same like yesterday. Hope you can fix this quickly so I can transfer my character.

  • ka_ock KaOticBrOck (@ka_ock) reported

    @playnewworld When are you going to fix the speed glitch and the ice gauntlet perk?? Tired of trying to fight dudes with shields when combat doesnt stop their constant speed perk. And my mates all had to stow their gear because unending thaw perk messes up their aoe!!!!

  • MartinMancuso19 Mancu (@MartinMancuso19) reported

    @playnewworld You better fix the skills on ice gauntlet and fire staff otherwise its impossible to play …

  • Balmung Balmung (@Balmung) reported

    @Sulsalogan @Wurmitz @playnewworld A full released MMO should have no major bugs and a good balancing. New World is full of bugs, exploits and has bad balancing. It feels like betas of MMOs 10+ years ago felt. You can have fun, but it's too far away what it could be and you must handle with too many issues.

  • vPH0ENIXv Matthew Lindsey (@vPH0ENIXv) reported

    @Thalesiaf @no_xide @playnewworld War lag is game breaking too but that’s not fixed. So I don’t buy that

  • BrothersGrim6 BrothersGrim (@BrothersGrim6) reported

    @playnewworld How about you fix ice storm so@it does damage? You keep doing updates and breaking other stuff. Fix your game for crying out loud

  • Rickysirtrixter ricky (@Rickysirtrixter) reported

    @playnewworld after this patch, the servers are all numbers... any fix?

  • aspacebeetle Spacebeetle (@aspacebeetle) reported

    @playnewworld My house completely disappeared off the face of Aeternum and my spells are all broken and don't work. I really like the game and got my money's worth but I'm gonna have to take a break until a lot of these big issues are fixed.

  • BoeffManson Christian Schlösser (@BoeffManson) reported

    @playnewworld Fire and ice is broken. Please fix mage. Icestorm doesn't work, you can't switch weapons if fully skilled and it doesn't deal damage atm. Pillar of fire and incinerate don't hit enemy's half of the time. Sorcerer wasn't in the best position, now we are ******

  • dimas_febrians Dimas Febriansyah Martadinata (@dimas_febrians) reported

    @playnewworld Ya,i want to move server today but it say "you can't have active trading post" but literally i dont even have any orders active in there so please fix it. Ty

  • IamEavrus Eavrus (@IamEavrus) reported

    @playnewworld MOST people don't even see or even experience these bugs and echo chamber the issues. its crazy. there are more people complaining than experiencing the actual bugs. they see/hear about it on a stream then squak box it. its a shame.

  • KC_0902 K.C (@KC_0902) reported

    @playnewworld Can you fix the bug with 580GS Warhammer mission? THE BOSS disappear a long time

  • Balmung Balmung (@Balmung) reported

    @LookitsDigz @Ayo_ItzRed @playnewworld Yeah, who think that is the only problem of this game have no clue. There are a ton of problems beside the very visible bugs and exploits. For example the balancing.

  • JXannnx Jon Xannnx (@JXannnx) reported

    @playnewworld I thought the beta was meant for server down time.

  • Balmung Balmung (@Balmung) reported

    @Sulsalogan @Wurmitz @playnewworld He is right and no one says that you can't have lots of fun with a beta. I have fun too, but by all its problems it is exactly that what you would call a beta. ;)

  • Richard48062297 Darkstar Magic (@Richard48062297) reported

    @playnewworld The amount of fake fanboy shills in these comments are ******* embarrassing. You have really **** the bed, everyone knows you have. But half the comments are cultists sucking you off. Stop with the fake sock puppets and fix your game.

  • Tyious Eric Sitarz (@Tyious) reported

    @playnewworld I need help almost every time I log in I get “lag detected” and kicks me from server. My wife who is on the same router never gets it. What can I do ?

  • whosnachosyt whosnachos (@whosnachosyt) reported

    @playnewworld how about fix damn weapon perks they do not work, exp. shockwave broken af

  • svmxlee Sam (@svmxlee) reported

    @JediandyTV @playnewworld It’s fixed now, transferred with no problem today

  • chosenome35 Chosenome35 (@chosenome35) reported

    @SupportGaren @playnewworld So you are going to play a completely broken game? I'm gonna assume you are a garden because you have a sqaush for brains.

  • Mr_Juise jussi (@Mr_Juise) reported

    @Ayo_ItzRed @pvthoch @playnewworld That is why game industry is ******. Saying "i understand **** ups" means no matter how broken game is pushed out you are fine whit it. That is why games these days are getting Release having massive problems. Tellung them To fix game is better then accepting all the bs...

  • ZnPeee ItsPeeeZn (@ZnPeee) reported

    @playnewworld I love that thing :D ignore this "fix blablabla people" they do not have better things to do xD

  • no_xide what is the dog doing (@no_xide) reported

    @DarkstepWarrior @vPH0ENIXv @playnewworld Yeah I'm just hoping that the fixes don't break the game even further. That's my problem.