New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 04/25/2024 16:15

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (33%)

    Online Play (33%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaSt. Catharines Sign in
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • SiK_Xer0cks Xer0cks (@SiK_Xer0cks) reported

    @playnewworld Cool maybe i'll give it another try when autumn hits. The horrible launch and all the issues after and all the fixes that, you'll never guess it, only created more issues. Were such a big turn off that I haven't looked back at this game.

  • Tech_Sway Tech Sway (@Tech_Sway) reported

    @NOTPOST4L @playnewworld True, I can agree with that but also I think a lot of the issues is people compare it to other MMOs that have been out for over a decade and they immediately want all the content those games have but now (not saying that's you but that's what I see from the majority).

  • rachelalysia Rachel BSN, RN (@rachelalysia) reported

    @Brian0414 @VeNoMzShibe @playnewworld I had the same problem. Had to re-link my steam account and the twitch drops and it instantly appeared

  • Hectorvector91 hectorvector91 (@Hectorvector91) reported

    @playnewworld there’s a lot lag in the Spanish server Kor,please we need you to fix that.Congrats from Spain

  • Marcs_W Zzzztztz (@Marcs_W) reported

    @playnewworld We already have enough ******* lag , just add more content and fix LAG

  • Mista_Snipe justin (@Mista_Snipe) reported

    @playnewworld Cool, did the lag in wars from people stacking 50 warhammers and spamming crowd control on the flags ever get fixed?

  • MAJ0RGG MAJ0R GG (@MAJ0RGG) reported

    @playnewworld Why is outpost rush and expeditions not working?

  • EddyNeandertal Eddy Neandertal (@EddyNeandertal) reported

    Dungeons and OPR are not working on Pluto @playnewworld

  • ididntdoit77 Nosaj Snook (@ididntdoit77) reported

    @playnewworld @Ofuskan Fixing the horrible lag and desync in OPR/Wars............. oh wait your still not fixing it.

  • BlackTEQ TEQ (@BlackTEQ) reported

    @playnewworld Any chance you guys will rework the bow any time soon? It’s already lack luster and the blunderbuss while awesome, is going to make the issues with the bow even more glaring.

  • ThatKritter 💫MamaKritter💫 👓🐇 (@ThatKritter) reported

    @RileyX48689379 @playnewworld You’re missing my point. There are playing being banned for REPORTING bots. They themselves aren’t the bots, but they’re unable to play because the system is broken and has been since day 1.

  • RBaileysfather Ruger&BaileysFather (@RBaileysfather) reported

    @playnewworld Is the game even worth playing after the economies and professions were ruined by duping issues?

  • Nate_Holmes_ Nate holmes (@Nate_Holmes_) reported

    @playnewworld Translation, due to our poor player retention we will now have to start making you play with players with ridiculous ping issues in a game that already suffers severely from lag/desync issues already.

  • BrandonBartends Brandon Statham (@BrandonBartends) reported

    @EddyNeandertal @playnewworld Yes they took servers down

  • Sweet_TGaming Sweet T (@Sweet_TGaming) reported

    @playnewworld Let’s work on weapon swapping bugs/glitches, war lag, and QOL before trying to break the game again

  • RomadhonDodi ? (@RomadhonDodi) reported

    @playnewworld is giving world transfer and will there be an increase in server login to 4000 players?

  • Nez949 🔴 Nez949 (@Nez949) reported

    @playnewworld @JeffBezos This is the only way to Fix the mess that is New World. #LastChanceForNewWorld

  • LunarGincrest Lunar silvercrest (@LunarGincrest) reported

    @playnewworld Cool but rather see all the elements magic weapons then another slight range weapon. Or make fix your faction problem.

  • KronicReliefttv Pheshboi (@KronicReliefttv) reported

    @playnewworld More lag and desync is all I see, fix please and nerf ice shower btw

  • HugoGalvan4 Hugo Galvan (@HugoGalvan4) reported

    @playnewworld Fix Bow

  • SympIixity 𝒮𝓎𝓂𝓅𝓁𝒾𝓍𝒾𝓉𝓎 (@SympIixity) reported

    @playnewworld Fix the game first

  • AJ_47biotch aj_47 (@AJ_47biotch) reported

    @playnewworld Here's an idea, try fixing the many problems that are a constant blockage in this game before you worry about adding more problems. I get that any acknowledgement of criticism is against policy for you but for ***** sake, at least read the complaints.

  • ItsHellaFoxxy 🔥HellaFoxxy🔥| SNEAK (@ItsHellaFoxxy) reported

    @playnewworld Permanently banning your most active players instead of the bots and scammers has killed the game. There’s no point in appealing when we get automated responses or just told the issue won’t be addressed. You got our money and bounced.

  • Hoss_HookEm Hoss Fierro (@Hoss_HookEm) reported

    @playnewworld FIX THE DSYNC, LAG AND SKIPPING. THIS GAME IN UNPLAYABLE!!! When will you guys do literally anything about this!?

  • 4mbii 4mbii (@4mbii) reported

    @playnewworld Open Orun and unbanned everyone that got banned from the consumables glitch/exploit.

  • PropersoX PropersoXD (@PropersoX) reported

    @Bozitiv3 @playnewworld this is exactly why you're not working for amazon games. You're clueless. How do you want millions of people on 1 server. Like how do you see that playing out in the long run. What a clown

  • Bozitiv3 Bositiv3 (@Bozitiv3) reported

    @playnewworld Honestly just make it 1 server for EU and one server for NA and tackle the problem within the server status but maybe too stressful, I honestly like the game .. just everybody I know quit

  • chuck_mma mma_chuck (@chuck_mma) reported

    @playnewworld Remove input latency and skill queueing with 2 seconds of input lag. No one would say it’s fluid gameplay if you input a skill then get knocked down to the ground by an enemy attack only to have the skill you input go off after you get back up again. Turn off input latency.

  • ThatKritter 💫MamaKritter💫 👓🐇 (@ThatKritter) reported

    @playnewworld Oh no I haven’t played in months because of how broken the system is.

  • AodanTV Aodan (@AodanTV) reported

    @delmontyb @playnewworld My biggest issues are PvP balance and hit registry. I can't even think about returning till they are more transparent on both and their plans on them.