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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Alex
(@lampe_x) reported
@playnewworld @LemmyBravo well, im constantly reporting those players for cheating and many of them are even in the exact same place 6 hours later. looks like youre not working as hard on that problem as u say you do
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dafe1984
(@dafe17784) reported
@playnewworld want to have some food and a shower? too bad... you gonna have to wait 5hrs in queue to play again, i do agree its an issue with ppl going to bed etc and macro it, but you should be able to take a lil break without having to sit in 5hrs queue again
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Gamer0mom
(@gamer0mom) reported
@playnewworld I am a mom who also likes to play games. So I should not play new world? I have enjoyed it but when the kids need something or I need a drink or bathroom break I will get in trouble? I even made a new toon on a low server. I don’t know if I can continue to play now.
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Piglet Squid
(@thepigletsquid) reported
@playnewworld Or maybe just fix the servers so people don't feel compelled to take such measures to be able to continue playing? 💁
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DoctorKatMD
(@DoctorKatMD) reported
@playnewworld So instead of fixing the problem is causing that scenario, IE your que times, you're punishing the people that only doing it because you can't get your s*** together and make functional servers.
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فهد المطيري
(@f1nh_) reported
@playnewworld Good afternoon my friends are playing in a server and when I login to the server to create a character it says the server is full if I played on another server is there any way to play with them?
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Christopher RSC
(@stoffe500) reported
@playnewworld So this is what needs to happen. You people Host servers for world of warcraft and they can handle alot and i mean alot more people on there servers. comon Amazon your a multi billion dollar company so get your **** together and fix your server i know you can host more players
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Eldarthan Istari
(@Eldarthan) reported
@playnewworld Why are some servers open even though the login queue exceeds 600 people? Why does Amazon decide how to play if I paid for the game and I have the right to do whatever I want, even standing still around the clock. Maybe a harvest lawsuit will teach Amazon how not to treat players
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Bernadotte
(@Naoiiiee) reported
@playnewworld Was position 1, dumped me back to menu, no error no nothing? Fix your game
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Roberto Cuccurin
(@RCuccurin) reported
@playnewworld i am so sorry to say this, but as soon as you guys don’t fix ques and increase server capacity I’m out 😢
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Brennegar
(@Spooffie) reported
@playnewworld How about you deal with the real issue. For example 3-4 hour queue. Which is not acceptable and make people go afk running!
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Yarr
(@Yarr19) reported
@playnewworld can you pls pls pls fix the insane annoying unplayable laggs in expeditions, its fuckign unreal and it has been like this from day one why and how ? this is insane
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Michael Keller
(@MichaelLavo) reported
@playnewworld I can understand the thought process behind limiting character creation on some realms, but by doing that you are creating more issues than you are fixing. The queue time is enough incentive for people to get off higher pop servers if they care enough. 1/2
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LeAnn ✦ CX ✦ CRO ✦ Copywriting
(@LeAnnMReyes) reported
@playnewworld Or maybe fix your limited servers so people don't have to wait in queue for 4 to 8 hours.💡
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David Brame
(@DavidJBrame) reported
@playnewworld Please explain to me how this is still an issue then? paid money to wait over an hour to play a game ive already paid for!
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🇩🇪 Gustavo Hellvig 🇩🇪 🇪🇸
(@gushellvig) reported
@playnewworld Fix the game UI, put any button for reload interface.
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Officialwhilla
(@Officialwhilla) reported
@playnewworld Or fix ur game instead of punishing people who paid to play but CANNOT sit in line for 20 hours a day! people work, have family and can only play a few hours a day with their friends! #fixthegame
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Toby
(@FlizCinema) reported
@playnewworld Really uncool of the game to freeze everything and throw me out of the game when I’ve never had problem before…. And now have to wait even longer in que!
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💛YaBoyWill420☮
(@YaBoyWill420) reported
@playnewworld You attack the players solution to YOUR problems instead of fixing YOUR problems, upgrade the servers and people wont have to anti-afk to avoid a thousand person queue.
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Stemolicious
(@mattbarnetttt) reported
@playnewworld Until you make it so people can get on without queuing this shouldn't be thing. This is a problem that you created...
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Grandpa Pringle
(@GrandpaPringle) reported
@playnewworld any official announcement on the broken Faction Influence?
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Chosenome35
(@chosenome35) reported
@playnewworld Fix the fact I have to log out after posting one auction... I post one auction the next one sits and spins won't post, only fix has been logging in and out, game the first few days worked amazing, now nothing but UI issues, falling into a mountain, and stuff not being on map.
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AnteRehn
(@AnteRehn) reported
@playnewworld Fix the Lag Detected problem!!!!
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xxxTRUSTxxx
(@xxxTRU5Txxx) reported
@playnewworld so blame the players, i see where this is going, so your only solution to clear queues which was caused by your terrible management of the launch is to kick players and punish them. wow! fix your ****!
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Benediction, Alto Señor de la Mano de Plata
(@ASBenediction) reported
@playnewworld Less creating tools to ban people and more fix the ******* UI that is broken in too many places. It's really awful to relog to fix the problems and get out of the game during hours. At least give us the chance to /reload like WoW does.
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Claudio bastian
(@Claudiobastia13) reported
@MartinP37132940 @playnewworld @Lifeisgugu1 And where do I turn that off? Could you help me please is that I have been with the problem for a long time.
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Chris
(@ckichcal) reported
@playnewworld fix your servers and you would never have that issue. have fun "detecting" it lol
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theJigsawSaint
(@JigsawSaint) reported
@playnewworld Fix your queue and login situation before you start pivoting blame from your company to the players. You have some opportunities here to gain favor with your community versus pissing them off.
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Kyron
(@Kyronlaw) reported
@playnewworld Please Crash protection man
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Patrik
(@PatrikH122) reported
@playnewworld I was in the que, I was 15th, I wanted to alt tab and pressed escape by mistake. Why cant you leave the que with esc when you have to wait hours in it? Please fix