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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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David 💥💯
(@ventiqx) reported
@TLK95_ @DMorosow @playnewworld dude if a game dev who basically has access to one of the best server infrastructures in the whole world cant apply a bug fix update in less than 9 hours they are to be critiziced.
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C4rvajal
(@c4rvajal) reported
@playnewworld some yes, and others no ?? wtf ... The problem is no longer at the European level, it is with the servers that are very bad
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Ultimurta
(@ultimurta) reported
@philliplamb36 @playnewworld I book my car in for a service at a time that suits me, the garage just don't come and take it away lol wtf are you talking about? Worst comparison EVER
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Gavin Peake
(@G_M_Peake) reported
@playnewworld I can confirm that the servers you claim to have brought up (EU) an hour ago are still not accessible. Error code @mmconnerr_rep_timeout
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PunchyRaccoon
(@PunchyRaccoon) reported
@playnewworld PLEASE FIX FACTION COINS CAPPED!!! IM LAST FACTION RANK WITH A 15K COINS CAP.. IM LITERALLY PROGRESSION HALTED...
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FloxyG
(@ImFloxyG) reported
@playnewworld U HAVE TO BE JOKING, 9 HOURS TO FIX BUGS. WAITING TO SEE PATCHES THAT INCLUDE NEW CONTENT. ZZZ
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NaxDu
(@NaxDuGaming) reported
@playnewworld I know it's probably hard to get all servers working, and probably new problems comes up and u don't have too many people working on it. It would be nice to have explanation why this is taking so long. Thank you!
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Fennwulf
(@fennwulf) reported
@playnewworld It's pathetic the servers are still down, to be a successful game company you're going to need to change that. Yeah I'll get **** posts for this comment but at the end of the day it's true. Fix it.
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Vulfen
(@Vulfen2015) reported
@Mercy___l @playnewworld Its a shame you cant speak like a normal person. if you fail to understand when you have staggered servers and then a staggered patch launch actually reduces issues. I.e if you notice an issue on the AU release then you have time before it goes to others.
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Leviatra Let's Play
(@LeviatraLP) reported
@playnewworld Its been almost 10 Hours for EU players now. If you do this once a week be prepared for players to leave the Game. Look for another way to do that, its not working the way you doing it.
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Devt
(@Devt361) reported
@playnewworld YOU STUPID DELEVOPERS I HATE YOU!!!!!!!! I WANT TO PLAYYYYYYYYYYYYYYYYYYYY NEW WOOOORLD BUT I CANTNTI=WEMJSGDSFJKLÖGJNHSF SO PLEASE FIX FASTER!!!!!!!!!!!!!!!!!!!!!!!!!
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MishaKnows
(@misha_knows) reported
@playnewworld Why is Europe the problem tho ? Everything else went as calculated which is sadly still 6 hours but EU needs almost 10 hours of maintenance? You told us to wait and after another hour and half u managed to do 1/3rd of servers? I did not want to be a crybaby but u cant be serious.
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Burak Kızılkan
(@burakkizilkan) reported
@playnewworld Why bother updating! U messed it up and ppl are already furious about the untimely, long, and failed maintenances u've been performing. just fix it and don't repeat pls; it'd be a lose-lose situation if u turn off both current and expected ppl b/c of poor maintenance practices.
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steven myers
(@stevenlarken) reported
@playnewworld Please fix the potent solvents not giving more % to craft cut gems!
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Joshua Vieira
(@TheDogeAndOnly) reported
@playnewworld Whe are yall gonna fix the rubber banding that's been happening since the update before this last one. Makes me almost not wanna play it anymore till it's fixed. Before you say it's my internet, it isnt I've checked multiple times, its definitely your server that's spazing
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KeepTV
(@fearakababo) reported
@philliplamb36 @playnewworld so if you happen to be a car repair service getting in costumers and telling them to bring the car in at night times at 3am and you will repair their car until 11am, just to let the costumer come at 12pm and tell them they need to wait until next day. How would you feel?
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Rhydz
(@Rhydz96) reported
@playnewworld *************** a bit now .. fix your servers!
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studyandwork
(@studyandwork2) reported
@playnewworld Pathetic level of care to the European consumers. That trashy service standards you should leave in the US when you come to the civilization.
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Paolo Vella
(@PaoloVella3) reported
@playnewworld U got billions behibd this game if u cant figure out how to fix your game dont publish it its as simple as that
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Chris Sanders
(@ChrisSa92526473) reported
@Litvan @HappyFeet_1402 @playnewworld Yeah and they need to give me 1.7k gold and 1k azoth because of their dum glitch which was costing me resources.
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12312323
(@messiah_2397) reported
@playnewworld funny how you take 9 hours to put a patch up but u still cant fix outpost rush and azoth staff
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ufkclk
(@ufkclkwastaken) reported
@playnewworld i got 3 hours per day in workdays and i came frm work 2 hours ago servers down, i have to go to sleep in a hour and servers still down. next time start this **** at 06:00 so if u need 4-5 hours more to fix u still finish your work at 18:00 to 19:00 so we can play
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KryptikDistortion
(@Kryptik_D) reported
@playnewworld I'm just wondering what exactly the Issue can be on EU servers that its taken nearly 9 and half hours of downtime? Servers in the US have been back up for a few hours and only recently about 32 servers have come back online in the EU.
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Vulfen
(@Vulfen2015) reported
@Mercy___l @playnewworld Content patches same time releases is one thing, but fix patches should be done on a differnt schedule.
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Jasmine.
(@Sorrowly) reported
@playnewworld IMAGINE, you take the game down for 7+ hours and still don't fix the fact that Ice Gauntlets can just lag out a war.
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althalusian
(@althalusian) reported
@almeidagu599 @playnewworld Well, at least you get that far. I just get 'connection failed' errors even before title screen. Would play my US East chars if I'd get the possibility to change region but no...
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Silent Baz 🏳️🌈🇮🇪
(@BazLaFours) reported
@Proximovies @playnewworld Would do but I ran out of flint and green wood camping the Login screen
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Nik
(@SplodgeNik) reported
@Lelexpops @playnewworld Depends really if you're in a company that uses tha lag hack or mass bans the other teams players. If you don't, then I wouldn't worry about it :)
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Bones481
(@Bones0481) reported
@playnewworld Did this update fix lumberyard frying gpu's?
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GiancarloVinci
(@Giancarlo_Vinc) reported
@playnewworld *******. Ridicolous. We are now going for 10 hours. And still, no news about how long it's gonna take. I understand having issue, but here the issue is that you guys have NO IDEA how to handle a freaking 100mb hotfix's maintenance. Can't wait for major patches. 🕤