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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Raphael Olive
(@Kakoiw) reported
@playnewworld Fix the game please!
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Cheeseburgers
(@CheeseburgersYT) reported
I’m at the point with @playnewworld where my times better spent uninstalling. I have to constantly verify files and I’m constantly dcd with issues like login errors. Honestly ******* done. How a beta got released baffles me. #NewWorld
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Maleficus
(@Maleficus24) reported
@BlueHeelerKY @playnewworld Yeah, because that’s what the problem is with this game…🙄
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Joel Di Foglio
(@Joel_Diffo) reported
@playnewworld Please fix the Bow/Jump exploit, bow users abusing high damage with quicker bow shots when jumping after they've shot @playnewworld
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Ash4u
(@artishod4) reported
@playnewworld @PrimeVideo @TheWheelOfTime i dont even talk about money dupping market offline for weeks, trophies , system is fk broken, wooden fight style jump jump hit run heal back jump jump hit, company duping gold via house taxes 1m par week and lot more ye 600h wasted fk new world.
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Pleiades
(@JimMile02024559) reported
@playnewworld I hope you are fixing the lag that came with this update, the game is almost unplayable, weapons don't switch even though they are highlighted, 15 seconds for a rapier heavy attack lol. If i have to reinstall the game to fix it, i will, but i have no idea if that will fix it.
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Paspinall 🏳️🌈
(@paspinall42) reported
All this time and *still* the Friends in Fashion quest on @playnewworld is broken for so many of us, so many stuck on tier 1 campaing because the quest never appears.
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Lanky Kong, ESQ.
(@Cysquatch) reported
@MrReboks @playnewworld God forbid you have a YouTube channel that reports bugs. They’ll try to shut you down. Customer service is toxic af.
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UniverseMON
(@universemonn) reported
@playnewworld You need to fix speed bug ppl alway used it in OPR
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Vert
(@VertLIVE) reported
@REVERYXO @playnewworld @primegaming Game so shallow, it is already trying to sell us, some crappy show from your video service. GG Amazon!
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Hawkins
(@MajinRod_RED) reported
@playnewworld @PrimeVideo @TheWheelOfTime Give us cloth physics please for all clothes which rly need them... and fix the ones which kinda exist like the faction armor one its messed up. The stiff cloth movement animation really ruins the emersion and quality feel of the game. Please <3
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Mitch
(@Mav010) reported
@playnewworld Fix your game instead of adding these dumbass emotes
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Wildsmasher
(@Wildsmasher) reported
@playnewworld New year over the Christmas just for 3days block wars. We had pack on are sever which everyone has agreed to and so fair not broken
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Ash4u
(@artishod4) reported
@playnewworld @PrimeVideo @TheWheelOfTime this game is dead as fk , open pvp is sht af. boring raids boring dungeons , so f boring server ping goes from 60 to 380 or + , market economy is broken as fk, money houses, items disappear from your account, no refund no communication at all,
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AJ
(@juskuromii) reported
@playnewworld Fix my not loading floor
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Rocknbeers_
(@Rocknbeers_) reported
from
Sydney, State of New South Wales
@playnewworld Fix movement bug
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Unknown
(@shagkie) reported
@Voiceof82927672 @ElEnervado @playnewworld I'm a migrant, I have no freaking problem calling it Christmas. Different religions celebrate differently and we should respect that and don't try to force our views on them. We go in other people's house, we respect the house rule.
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Milton Yeoh
(@MiltonYeoh) reported
@playnewworld Fix your god dam server !!! Ever since the merg is nearly impossible to even play
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Julie Lou
(@JulieLo84395079) reported
@IAmTheElliot @playnewworld I was recommended to @Quick_restore. He was able to recover my banned account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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🇩🇪 Gustavo Hellvig 🇩🇪 🇪🇸
(@gushellvig) reported
from
Dublin City, Leinster
@playnewworld Fix the fcking lag and performance...
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Nick W.
(@Ryokishine) reported
@playnewworld The main problem with your game is that it's a MMORPG that's designed in a way that makes it better when you're solo. Personal Resource Nodes. ASAP. Not sure what's taking so long.
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WheresMyTalkingFrog
(@wmtFROG) reported
Any chance you guys are going to fix the Keen Vault Kick perk? It's been broken for almost 2 months now and not a single word about it @playnewworld
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David Martin
(@DavidMartin053) reported
@playnewworld Missed a few cause I thought all I had to do was login
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Corey Smith
(@Csmith1844) reported
@playnewworld Fix your ******** game
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ÐξЯ†УÐØĠ
(@Dertydog_Games) reported
The lag in @playnewworld OPR is some sort of new world lag thats for sure
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fallenn420ttv
(@fallenn420) reported
@playnewworld for the love of god can we fix the wep swap issue, literally nothing more triggering then getting into a fight and thinking your using your spear but actually still using your bow. #shouldnthavedied
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Alexei osvetlené
(@AlexeiOsvetlen) reported
@playnewworld Economy still broken, and the game is too hostile to new players
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Yonah (they/elle)
(@remembrancermx) reported
Played 300 hours of @playnewworld & finally realized what my problem with it is: Amazon, predictably, made a capitalism simulator. Accessing any end-game content is based on gold & personal connections. If you aren't rich or popular enough, you can't do a single end-game thing.
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catgrease
(@catgrease) reported
i liked new world (@playnewworld) before i was perma banned for cheating when i wasn't cheating. then i was unbanned two weeks later and the only way i found out was by trying to randomly login one day. no notification at all about an unban not even an "oops". **** this game.
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cardconnection
(@cctcgsales) reported
@playnewworld Chef shirt and weaponsmith pants fix please ?