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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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dog
(@Ddog99x) reported
@playnewworld Lag Detected and stuck, no way to even play the game. Is this close to being solved or even being work on?
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madkapper
(@madkapper) reported
@playnewworld There appears to be an issue with proximity voice chat not working outside of groups on newly created servers. For example it doesn't work on the new Luggnagg server but did on the original Agartha server
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Dikaiosune
(@Dikaiosune5) reported
@playnewworld can you add a brief timer / amnesty period so that people who crash out of the game aren’t put at the back of the queue? Waiting two hours to get in then crashing and being put in a 3 hour queue is the worst.
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Sui
(@suipikapii) reported
@playnewworld Need to fix depths expedition, causing people to crash and wait in que. happened to many company members.
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Ryan
(@Voldrox1) reported
@playnewworld It feels like if someone were to take a breath in a way that someone felt targeted by it, the @playnewworld report system team would have their finger on the ban button in a millisecond. Respects to you guys for addressing queue improvements with 1 week ETA, but fix the reports.
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Brendon Andrews
(@VenomB1) reported
@playnewworld Any word on errors while in queue? Second night in a row I got kicked out of the queue with error "Failed to join login queue. Please try again." after waiting for over 3 hours. Server falias.
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ThatBr1tGuy
(@ThatBr1tGuy) reported
@TheBubba @playnewworld If you're that angry about the queue for your server then why did you create it there in the first place. Queues have been a thing since launch so i'm sure you would have had this issue when you first started. YOU made the character there so YOU deal with the repercussions.
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F1lthyC4sual
(@F1lthyC4sual) reported
I think I might have a problem. I think @playnewworld is going to be the new Skyrim for me… oh I’ll hop on and do a couple things… 6 hours later damn I need to get off haha
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Ryulightorb
(@Ryulightorb) reported
@LemmyBravo @playnewworld then they need to fix the queues first. Even without wall runners there are going to be long queues especially in Australia where all servers go up to 700+ queues in the afternoon. The only way to play this game in the afternoon is to wallrun its stupid.
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Schuyler Dunn
(@W3llDunn) reported
@playnewworld can’t log in due to spawn timeout error. Any news about this?
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Coleman
(@MJColeman_3394) reported
@playnewworld @WheaT0ast Well considering mob spawns were a HUGE issue, on top of receiving credit, it should've been addressed in the delay.
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Lach
(@L_A_C_E_S) reported
@R4YVEN_ @playnewworld To be honest dude, that's just too bad for you. Character transfers are the way to fix this problem.
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Admiral Crow
(@CrowAdmiral) reported
@playnewworld Appreciate the hard work you guys are putting in, but after two years of beta, I didn't expect this many issues during a launch...
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j
(@jonny11625107) reported
@CrowAdmiral @playnewworld Tbf any game with huge hype gets absolutely rammed. I haven’t ran into any issues other than this que I’m sitting it, (and got reset out of once) . Thankfully
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darkphan
(@darkphanlp) reported
First world problem. You are tired but you don't want to go to bed because you made it past the @playnewworld server queue mini boss.
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Ari
(@nzsonleo) reported
@TheBubba @playnewworld You dont care. Then why are you having a go at the social media team. Play. Don't play. They are clearly communicating they are doing what they can to resolve the problem for EVERYONE. But it's not good enough for you.
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Jon Bronson
(@R4YVEN_) reported
@playnewworld It's a fair attempt to solve the issue but I feel a short sighted one. What should be worked on, and under Amazon is doable, is increase server size by at least 500. The world is massive. It can sustain more players. Then there's not a need for exclusionary "features".
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SABER
(@ItsSABER_) reported
@madmidder @playnewworld @Darkheartedlife yes but dealing with all current issues delays said roadmap so I think they rather have a accurate one than one to just please players
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Kal2k
(@WoodyJJ74) reported
@TheBubba @playnewworld I sat in a Queue for over and hour and a 1/2 only to get to position #1 and have it error and send me to the back of the Que @ 977. I'm done with this game for now. Plenty other games out there that don't have these issues.
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LeeleeBeebee
(@beebee_leelee) reported
@playnewworld Any fix for queue glitch where you get stuck in a position for queueing to open-world while others in the same queue are moving past you? Happens on only one server. Reverified files with Steam. Stuck for over hour at position 101 earlier, now stuck again at 710
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кrσทσℓσgy
(@twtkrono) reported
@playnewworld Oh thx !!! please try to fix the problem of setting clans patents ! on BetaGame I reported
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FATE :)
(@FATE4k) reported
@playnewworld @RosiereMatthew @JeffBezos This doesn't touch on the optimization though... the only thing support has said is to stop playing the game until a permanent fix is released, and we have no idea when that's even coming
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iDetro
(@iDetro) reported
@playnewworld my twitch account is linked to both the game and website, i claimed all my drops but ingame says i do not own them, any fix?
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Tom Sheppard - Prismatic Studios
(@TomShepNZ) reported
@playnewworld It seems like a few other servers in Australia had the same problem! Is this something you have been able to look into?
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WeirdUncleOutkast
(@WUOutkast) reported
@CrowAdmiral @WheaT0ast @playnewworld Mining is the only thing that I feel like struggles. I have no issues with anything else. They should just shorten the timers. But also, you want the resource to have demand for the marketplace
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Juan C Grayeb
(@JGrayebP) reported
@SerSeaBass @playnewworld @LemmyBravo The problem is identifying that afk player, the thing is their still moving so they are not classified as afk.
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Josh
(@JoshEiler) reported
@xander_braley @playnewworld Bro idek lol. Ended up reinstalling the game and it fixed all my problems.
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Ari
(@nzsonleo) reported
@TheBubba @playnewworld In all seriousness you have no patience. Were you there when it took battlefield 4 an entire year to fix their rubber banding issue? Were you there for every path of exile expansion where players couldn't even get to queue for days. What about WoW? an entire day offline.
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TGzinho
(@bahiensetiago) reported
@playnewworld 5 hours in the queue and it failed 2 times and now I'm in position 1000+ in the queue again. It's hard to bring my friends to play a game that had thousands of betas and alphas and couldn't fix the same problem that persists. This is a pity.
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CupofJoe ☕
(@Cup_of_Joe904) reported
@playnewworld Fix your damn game. Your only tweets should be about how you are fixing things.