New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/16/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Montyrob4rm Robert Montgomery (@Montyrob4rm) reported

    @AyeeTrain @playnewworld Almost 30 but having an issue not being able to turn in quests at Cutless, the Rep isn’t showing the complete button

  • HehatemeJ HeHateMe Picksix Jr (@HehatemeJ) reported

    @playnewworld @JeffBezos main draw of your game was fair PVP based play. Yet the dominating faction in every server is using lag and desync exploits to win wars against heavily fortified forts in 9 minutes. Thank you for not addressing or fixing. Uninstalled.

  • KriticPanda KriticPanda (@KriticPanda) reported

    @playnewworld Please for the love of Aeturnm, fix the goddam respawn timers, questing as a tank has been an absolute nightmare, things are respawning goddam quickly. It was fine before since servers all areas were swarming with ppl, but now its unquestable.

  • country2778 Matthew Staten (@country2778) reported

    @TweetGrae @FateFromFiction @playnewworld 100 percent agree to that I just wish time zones weren't a thing. I had so much fun this weekend and thankfully I get a good connection to without problems. Thanks again for running with me this weekend and getting stuff done you can't solo 💙

  • imHeartlessW Heartless Woman (@imHeartlessW) reported

    @playnewworld I wondering if there would be a way for you to add a quest organizer per settlement. Also my compass is broken, it doesnt always show what direction my quest are and especially anything i have unlocked for tracking doesnt show either.

  • HighImShadow HighImShadow (@HighImShadow) reported

    @cansbalj @AyeeTrain @playnewworld Not a server problem, just highly populated server

  • ArtOfPilgrim Pilgrim (@ArtOfPilgrim) reported

    @shroud @playnewworld Well Michael, fix it son.

  • bigpunisher305 HID bigpunisher305 (@bigpunisher305) reported

    @playnewworld Hey guys having an issue while playing new world this weekend it crashed my pc twice

  • ThisIzThirty Thirty (@ThisIzThirty) reported

    @playnewworld can we please fix or compensate the players who keep having dynasty final boss crash their pc? I have tanked twice now and missed final boss completion twice. Waste of my time. I have settings on low as an FYI. #newworldstatus

  • BlackheartSora Sora Blackheart (@BlackheartSora) reported

    Does @playnewworld issue bans for transphobia? Since I started playing I've been called transphobic slurs daily. I can't play this game without seeing hate. Happy #NationalComingOutDay

  • WildSideC Courtney Statler (@WildSideC) reported

    @playnewworld can we get a fic for our azoth staff not working to close corruptions? I have a tier 5 and doesn't work.

  • defiant_requiem Defiant Requiem (@defiant_requiem) reported

    @playnewworld hey wondering if you guys. Are working on the tier 4+ another staff not working? Hard to do end game portals when you can’t cleanse them…..

  • like4FlatTires hackedbyhotchicks (@like4FlatTires) reported

    @playnewworld you promised server transfers to any realm and then ****** us. You won't need the server transfer service to be up and running after this load of ****. **** you Bezass.

  • Azerox050 Azerox (@Azerox050) reported

    @playnewworld Can you fix it with @Steam so we can upgrade to Deluxe?

  • BoloBigsby Bolo (@BoloBigsby) reported

    Are yall ever going to fix the twitch spotlight thats one of the best features ive seen a game come out with and it doesnt even work. @playnewworld @Asmongold @ZackRawrr

  • CringeyDad Cringey Dad Gaming (Dom Wolf) (@CringeyDad) reported

    @AyeeTrain @playnewworld 7 hours. Would be more if I hadn’t stopped playing due to fear of my GPU getting fried. Will play again once the issue is addressed.

  • SeanBartley Sean Bartley (@SeanBartley) reported from Midland, Michigan

    Still having issues with new world crashing at launch. Drivers got updated, that’s the only thing I changed. Tried repair, uninstall and reinstall, game still crashes loading into the world every time. Does anyone know a fix for this issue? @playnewworld

  • dimiope Dio (@dimiope) reported

    @playnewworld Everytime i use a TP the game is crashing, pls fix this bug of RTX

  • ThisonefornowV2 Seven Eightnine (@ThisonefornowV2) reported

    @Bros_Nuks @TwitchLozza361 @playnewworld And my point is if you let that effect you to a meaningful degree, well that's a "you" problem. Being so emotionally weak is hardly beneficial for anyone. It's pixels from randos, and unless you're under 10 you shouldn't act like you are by being so offended.

  • the_Redbullfly RedBullFly (@the_Redbullfly) reported

    @playnewworld FIX YOUR ******* SPAWN RATES SO I'M NOT ******* BUM RUSHED WALKING THEROUGH EVERY ******* POI. HOLY ******* ****!

  • KJaggerX Kip (@KJaggerX) reported

    @Dark_Dayy @AyeeTrain @playnewworld No problems with queue

  • ReggieBDB b (@ReggieBDB) reported

    @Dark_Dayy @AyeeTrain @playnewworld I haven’t had a que in 5 days. I’m in a top 5 populated server in North America. The que problem is resolved.

  • MightyGandolf Gerald | Mightygandolf (@MightyGandolf) reported

    @Dark_Dayy @AyeeTrain @playnewworld Queue times ain't an issue anymore my guy, buy the game and enjoy yourself

  • ArtemisGGVT ArtemisGG 🏳️‍⚧️🇨🇦 | Cat Girl Vtuber (@ArtemisGGVT) reported

    At this point, I'm going to start collecting bans, because @AMZNGameStudios and @playnewworld isn't going to do anything about the mass reporting problem. As a company leader of by far the biggest and one of the strongest on my server, I am a PRIME target. It shows.

  • Fokustt Fokust (@Fokustt) reported

    @playnewworld please fix the respawn rate of npc’s as well as the aggro range. Insanely frustrating to clear an npc only to have it respawn 15 seconds later. Additionally, the aggro range on some npc’s is just unrealistic. Signed, A loyal customer

  • parrotman1234 adam (@parrotman1234) reported

    @crownchannel @playnewworld Amazon need to fix the game so it won't keep breaking rtx GPU

  • cshelley1212 LeJinster (@cshelley1212) reported

    @Dark_Dayy @AyeeTrain @playnewworld I’ve been playing since the launch and have had literally zero problems with long ques. Only time I ever even saw one was the first time I ever played and it was only like 4 players long

  • SinisterRengar Sinister Rengar (@SinisterRengar) reported

    @playnewworld FIX BUG THAT KEEPS CRASHING PEOPLE ON SHIPYARD. NO CLUE HOW THIS BUG HAS MADE IT PAST CLOSED BETA WHEN IT WAS REPORTED IN CLOSED BETA?!?

  • nsgcosmic Cosmic (@nsgcosmic) reported

    @playnewworld Data restore.. had issue with name saying taken on the character restored.. was told by support to wait till your system did its thing. I was giving a placeholder name for the time being... after about 4 days. I contacted support again to see what was going on

  • RAYMONDBRACKEN RAYMOND BRACKEN (@RAYMONDBRACKEN) reported

    @AyeeTrain @playnewworld Only level 12 :( constantly getting the following error making the game unplayable. Tried every suggested solution and no joy. "Only part of a ReadProcessMemory or WriteProcessMemory request was completed. (299)"