New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/13/2025 12:10

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • dannyjadi dannyjadi (@dannyjadi) reported

    @playnewworld Too bad I can't claim anything, despite having my both my account linked and Twitch Prime since launch. Love the game though, no hate. Just a bit annoyed about this issue.

  • thirstyweebfb Thirstyweeb (@thirstyweebfb) reported

    @playnewworld is there any way for someone with an evga 3090 to play your game with out it destroying the gpu? I want to get back into the game but don’t want to lose my card. Or will I forever be left out because of the evga issues?

  • ur_Shulgi ur_Shulgi (@ur_Shulgi) reported

    @playnewworld Game crash?

  • BandiiBean BandiiBean (@BandiiBean) reported

    @playnewworld relogging doesn't fix it either, guess I can't play

  • AlexRiley Alex Riley (@AlexRiley) reported

    @playnewworld I claimed on twitch and have accounts linked but cannot open in-game. Did not have this issue with the other drops. Anybody else have this issue?

  • death_haiku selfdeprived (@death_haiku) reported

    Please fix 3v3 Arena queue bug. There's an issue when you're grouped up with 3 players VS 2 players. Once you are in a group of 2, the queue is less than a minute and almost instantly you're in a match @playnewworld

  • 1gorillatank Mirage (@1gorillatank) reported

    @playnewworld @AMZNGameStudios Need to fix sword and bord tank for pve as of now its not used even in M10s due to low dmg. And everyone just uses hatchet spec.

  • OGSmileyBill SmileyBill (@OGSmileyBill) reported

    @playnewworld Hope IG is fixed had issues during a WT where my gauntlets abilities greyed out and wouldn't refresh had to swap off to fix but stopped using it cuz it keeps happening. T5 camp fix as well ive not progressed past t4 over quest not existing.

  • JacksonB017 Mr. Worldwide (@JacksonB017) reported

    @playnewworld Grav well bug fix?

  • BezitX Bezit (@BezitX) reported

    @BaskinMas @playnewworld Who said I hated the game? I always think this argument is so stupid on video game forums/posts. YOU MUST HATE THE GAME SO MUCH IF YOU WANT THEM TO FIX THE BUGS AND IMPROVE IT! dumb.

  • Bonzai_Badger Banzai Badger 💚 (@Bonzai_Badger) reported

    @playnewworld That's actually some really good armor design. Too bad the servers still lag to hell even when the population is low. Which is the real reason I don't play the game anymore.

  • JayOddity Jay Oddity (@JayOddity) reported

    Dear @playnewworld please reconsider the economic changes planned on PTR. Taking gold from average players & giving more to companies is the wrong solution to needing gold sinks. Long term, wars & territories generating so much gold to so few players is a problem. @dev_katyk

  • AnabolicGaming anabolic_gaming (@AnabolicGaming) reported

    @playnewworld You guys wanna fix the group finder issue already - literally cannot create or join any group coz my group I created in the lobby is bug and stuck there & has been 10 hours

  • florianojota Nao tankei o bostil e fui de base ☭ (@florianojota) reported

    @playnewworld @Xaryu WTF was this mass steam disconnect (server arjuna, idk if happened in any other)

  • BlackShrubberie CasaBlack🏠🚀 (@BlackShrubberie) reported

    @Nerdstrong2 @playnewworld Yeah it's good and a lot more improved than when I played just before last year's launch. My main issue is I go out to quest and end up gathering for 2 hours... So far behind in quests..

  • BezitX Bezit (@BezitX) reported

    @BaskinMas @playnewworld Who said I hated the game? I always think this argument is so stupid on video game forums/posts. YOU MUST HATE THE GAME SO MUCH IF YOU WANT TO FIX THE BUGS AND IMPROVE IT! dumb.

  • MorganasPhotos 📷-GuyWithaCamera (@MorganasPhotos) reported

    @Bonzai_Badger @playnewworld Been no lag at all for me, low pop server mid 600's and I have bad Internet, maybe check yours.

  • ItsHalvar Halvar 🍺 (@ItsHalvar) reported

    problem with @playnewworld still lacks endgame stuff to do. give it a month or 2 and people will be maxed capped in everything on the new servers, super fun game just doesn't have the longevity we want :(

  • Kaliito_Val Kaliitto (@Kaliito_Val) reported

    @xFerj_ @playnewworld @shroud No. The only reason they chose to not do that. Because of the issues the game had early on with companies transferring to servers, killing it then leaving. Making said server merge. They are trying to mitigate that from happening again

  • DerKrioullo KriouLLo (@DerKrioullo) reported

    @playnewworld WHERE IS THE FOURTH CHEST FROM THE "INFERNAL ARMAMENTS" QUEST? CAN U FIX IT?

  • MsFireGG MsFireGG (@MsFireGG) reported

    @playnewworld Did not receive any of the drops even though claimed them correctly. Missing even the one from October. 😭 Please fix

  • MairuFrost Nicholas James Frost (@MairuFrost) reported

    This is the ******* second time I got disconnected from @playnewworld bruh.... why can't you fix ya stuff?

  • Paradox_EP Ethan Price (@Paradox_EP) reported

    @BezitX @playnewworld yup the art team gonna fix servers and bugs lmao.

  • AndroidSophia Sophia, the Absolute Blade! (@AndroidSophia) reported

    I don't support a business model like this. If I can't play with my friends because we're on different servers, then that's @playnewworld's fault. Not my problem. I aint giving you a goddamn penny for it. Every other good MMO has solved this issue already.

  • SheepB0T SheepB0T  (@SheepB0T) reported

    @Pluto_Belsair @playnewworld Oh that’s interesting. I do have an i5. I didn’t realize there were settings just for that and am pretty out of touch w/ current problems. All I know is I used to be able to play and now it’s a slide show I’ll give this a try!!

  • DeanDxvid Dean David (@DeanDxvid) reported

    @Bonzai_Badger @playnewworld No lag for me though. Maybe check your hard / software first

  • evocybernation EvoCyberNation (@evocybernation) reported

    @playnewworld @amazongames Sorry for retweeting. I made a mathematical error. It has been corrected. 👍

  • GregRout Greg Rout (@GregRout) reported

    @playnewworld "Fixed an issue that made players unable to progress past Camp Tier 2.". I had a tier two camp from completing the quest, that downgraded to a Camp Tier 1. So, I hope there's something for people that are unable to progress past Tier 1.

  • mrmutcoin_ John Lajoie (@mrmutcoin_) reported

    @BezitX @playnewworld shut up you broken record game is in such a great place right now, just transfer or quit the game if you hate it

  • AceMcClutch Ace (@AceMcClutch) reported

    An idea to fix the Camp upgrade bugs in @playnewworld from chat. Just remove the quests temporarily and make it accessible trough leveling via the rewards.