New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/15/2025 07:05

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • kauenatan Kauê 🌭 Salsicha (@kauenatan) reported

    @themiglershow @playnewworld I would love to come back. The problem for me is that the game Is majority PvP now.... and that is not for me :(

  • Suit_2021 Sᴜɪᴛ (@Suit_2021) reported

    @HexD_Wout @Mr_NexWeLL @playnewworld Nah, speaking with another user who is more helpful than offering a 'luxury problem' as a solution, it might be a problem with the M.2 drive. Reinstalling it on to a different M.2 drive.

  • AodanTV Aodan (@AodanTV) reported

    @playnewworld Fix the light/kite meta for pvp outside of WAR and I'd be happy to come back.

  • uslynnukandrew A person (@uslynnukandrew) reported

    @playnewworld why not fix the the bloody game and make it fair? I don’t have 2000 hrs to be able to play pvp? I have 390 and I can’t do pvp? No wonder you can’t keep people playing!! But hey add some stupid guitars to the game!! That’s how to fix it

  • addccp adm (@addccp) reported

    @ZoxLuna @playnewworld This. 100% and its the reason most ppl quit. The game just does not work. Its a broken product. It so sad because if its working its a fantastic base to expand on. But they released a broken game and now try to fix it rather than fix it first then release it.

  • Suit_2021 Sᴜɪᴛ (@Suit_2021) reported

    @thunderPATch_ @playnewworld Once it loads, it runs smooth without a problem.

  • P2W_Hater Don't Play Diablo Immortal! (@P2W_Hater) reported

    @playnewworld Ban the marketplace bots! I report the same guy multiple times a day because he's at the marketplace 24/7 with a bot. This is happening in every server. We shouldnt have to waste our time reporting, they should be redflagged for being at the market 24/7. Fix your game!

  • maurorsana Emaus (@maurorsana) reported

    @playnewworld Put to buy them! And fix the high ping on Perú

  • Tim43205953 Tim (@Tim43205953) reported

    @playnewworld @primegaming Hey guys, could you maybe tell me why i suddenly have random ping spikes upon combat in arenas and/opr? Then when a match is over it takes ages to load back ingame and freezes my PC. Since launch never had this issue

  • PropersoX PropersoXD (@PropersoX) reported

    @PsyGigante @playnewworld the population has been stable for the last few months + weekly updates were from the start meant to be small bug fix updates not huge content updates lmfao

  • Suit_2021 Sᴜɪᴛ (@Suit_2021) reported

    @Mr_NexWeLL @HexD_Wout @playnewworld Speaking with another user, it might be a problem with the M.2 drive. Reinstalling it on to a different M.2 drive. It could be that simple.

  • wolvestooth Wolvestooth (@wolvestooth) reported

    @playnewworld What's with the constant posting links and then removing them? You have an image problem already. Stop making it worse.

  • thunderPATch_ Pat Chavez (@thunderPATch_) reported

    @Suit_2021 @playnewworld Yeah, I hope that’s the problem, first I didn’t even know it renamed my drives so I threw the download into my other m.2 and it worked nice then found out recently the issue I had

  • lulyjoga lulyjoga (@lulyjoga) reported

    @Dark_Dayy @playnewworld @STO_DocTheop That's a better problem to deal with. Good online games will always have challenges like that, cheating, bots, etc.. it's worse if your problem is having no people to play. Lol

  • KoreiaJunior Junior Koreia (@KoreiaJunior) reported

    @lulyjoga @playnewworld @STO_DocTheop if they activate the free game, the famous pay2win will appear! And that would be more of a problem. Complicated

  • NeverForgetCS Never Forget (@NeverForgetCS) reported

    @Braden59643867 @playnewworld If you quit because of the glitch abusers and bad end game systems. You will most likely love it now.

  • pngrsa Ikhlas R Pangersa. (@pngrsa) reported

    @playnewworld please fix the bug, sometimes i dint know why i just cant move, i try to unstuck, still cant move, try to exit to menu, still cant move, exit to desktop will help, but its quite annoying if u have to exit to desktop and return to the game,especially when in dungeon

  • addccp adm (@addccp) reported

    @playnewworld So its broken right? Who would have thought

  • Suit_2021 Sᴜɪᴛ (@Suit_2021) reported

    @Mr_NexWeLL @HexD_Wout @playnewworld But I have spoken to a few others that play and they too have the same issue. I would expect not everyone would have this issue though, but those I've spoken with, have.

  • wil_oo `sOlO_sO_lOw` (@wil_oo) reported

    Please for the love of the Grind Fix "A Pirates Life" Quest. Last Part is Bugged. @playnewworld

  • TeeSieng H1GH R1SK (@TeeSieng) reported

    @playnewworld Y’all should’ve just brought out the big patch update with these issues. Have us waiting for too long and we need more content.

  • Cllandestine75 cllandestine (@Cllandestine75) reported

    @Harry02316364 @playnewworld Usually "this fix should work but there may be some underlying issues that need to be investigated."

  • Suit_2021 Sᴜɪᴛ (@Suit_2021) reported

    @thunderPATch_ @playnewworld IKR, like literally waiting five minutes before it loading was like wtf..? I'm betting it was a Steam issue and the cache clearing did something to solve it. I tweeting NW the info so they can re-tweet to help anyone else who may have this issue.

  • Suit_2021 Sᴜɪᴛ (@Suit_2021) reported

    @thunderPATch_ @playnewworld Fair enough. I'll check look in to that but doubt that is the issue. Every other game on Steam pops up instantly. *shrug* I have re-downloaded it and re-installed it though. Same deal for me.

  • P2W_Hater Don't Play Diablo Immortal! (@P2W_Hater) reported

    @playnewworld @Alienware Ban the marketplace bots! I report the same guy multiple times a day because he's at the marketplace 24/7 with a bot. This is happening in every server. We shouldnt have to waste our time reporting, they should be redflagged for being at the market 24/7. Fix your game!

  • Sauc_e data is the new oil (@Sauc_e) reported

    @playnewworld Can someone from new world support DM me? We have an issue on Valhalla where someone in the EF war roster kicked the main roster from the war and they're all banned from signing back up. Is there a way to reset the roster so we can sign back up? @YaBoiWiilly pls RT!

  • Gr3y2th Gr3y2th (@Gr3y2th) reported

    @D4BEASTGAMING @playnewworld I too no longer play. I tried to get past the early issues. However, the constant exploits and the impacts of temporary remediation efforts such as shutting down all trade for days at a time simply sucked the joy out of playing.

  • theCRE4MPIE CRE4MPIE (@theCRE4MPIE) reported

    @PropersoX @joelouisErina @playnewworld countless OPRS where I would play healer and it shows 0 healing, or the completely wrong damage stats, or the stats page would just bug out all together ... it's broken ...

  • P2W_Hater Don't Play Diablo Immortal! (@P2W_Hater) reported

    @playnewworld Ban the marketplace bots! I report the same guy multiple times a day because he's at the marketplace 24/7 with a bot. This is happening in every server. We shouldnt have to waste our time reporting, they should be redflagged for being at the market 24/7. Fix your game!

  • Suit_2021 Sᴜɪᴛ (@Suit_2021) reported

    @Mr_NexWeLL @HexD_Wout @playnewworld Maybe it is an issue with the the game on a threadripper? Not sure.