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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Azrial
(@AzrialNeph) reported
@MangoxLocoAU @playnewworld It's a close range build but can be an issue against bow warlords haha.
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Essa
(@EssaEssa1210662) reported
@NWGameStatus @playnewworld Servers are lagging
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Bob1234x
(@Bob1551x) reported
@playnewworld I would love to play but there is always 1 hour waits to log in to my characters. you will lose me if you dont fix this crap
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Only one Question
(@OnlyOneAnswer) reported
@rozilol @playnewworld Server Problems!!!
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Harry Palms
(@desauce2) reported
from
Bermuda Dunes, California
@playnewworld are the servers down? Strange things are going on for me and a buddy. Says no world activity,US West, El Dorado server.
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vipzstar
(@vipzstar) reported
@NWGameStatus @playnewworld Can you fix Fallen Dynasty main story quest it has been bugged for like 2 days now no one can progress
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Essa
(@EssaEssa1210662) reported
@playnewworld the game is still lagging
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Felipe Andres (Invicto5000)
(@FelipeA77253204) reported
@NWGameStatus @playnewworld Fix the gemstons dont protect for m3 or pvp. Don't give protección
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KK
(@KammyBuckets) reported
@NWGameStatus @playnewworld Can you guys please fix the servers please 1000+ people in a queue
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Shabazz
(@shonc502) reported
@NWGameStatus @playnewworld Fix server queues plz. Thx
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Rikku
(@FindTheRikku) reported
@4ngryBe4ver @playnewworld SG is Singapore. It'll be better for both Aus and Sea players. So ******* annoying to play this game with 150+ ms, meanwhile Aus doesnt have any problem with pings and its soo anoying to play pvp
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Rio
(@mseba2004) reported
@amazongames @playnewworld this raffelbones bug closing extraction in catacombs is infuriating ******* fix it you actually have a good game mode
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PuniieGodx
(@PuniieGodx) reported
@ItzJustDannyy @NWGameStatus @playnewworld I'm on a different server EU server and I have the same problem for 2 a 3 days now...
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Ｊａｓｏｎ Ｒｏｃｃｏ
(@JasonRocco77) reported
@Sp1netre3 @playnewworld Le Duck may sound mean but he brings up a valid point. If all edges were softened for everyone with an issue, there won't be any game left. Sometimes you just have to let rationale prevail and learn that not everything can be tailor made to your liking.
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McWelsh
(@McWelshWTF420) reported
@ItzJustDannyy @NWGameStatus @playnewworld It's still broken for myself and many others even after this patch, can someone please look into this??
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DarkBiCin
(@DarkBiCin) reported
@playnewworld either needs to ban the people playing music in farming spots or disable music at POI's holy cow fix this. your community has been crying
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Unknown
(@ImaBeAfk) reported
@playnewworld can yall ffs fix ur game like for real … itd be nice to play without random crashes and disconnects to sit in a 40 min queue to play for 90 mins to repeat the process
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Frank the Rook
(@therookgames) reported
@NWGameStatus @playnewworld Why are you time gating us to return to our home worlds when you opened servers to relieve queue pressure? An issue that is NO FAULT of the players. No one should be separated from their friends for 30 days because they want to actually play the game and not sit in queue for hrs.
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Cas8spyder
(@cas8spyder) reported
@playnewworld East Server Empi is down. Keeps crashing and unable to get on. Sat in queue 3 times with about 500 on average than gets a connection error to start over again.
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DarkBiCin
(@DarkBiCin) reported
@playnewworld needs to fix gear. its wild that every single gear piece you get from the Halloween event has Fire Harnessing basically meaning all the gear we get is useless for most players.
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Bestlookingguy
(@Bestlookingguyy) reported
@NWGameStatus @playnewworld catacomb is still broken? you still get the extraction error and rooms aren't loading correctly after patch................
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Fellow Platypus
(@Fellow_Platypus) reported
@playnewworld I’m getting sick of this bullshit now… fix the audio bug where it skips dialogue when confirming next step… it’s an old as **** bug too, how is this not fixed. Utter ******* bullshit.
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EXTRA ULTRA MAGA
(@ATHEoST) reported
@NWGameStatus @playnewworld Please fix the gates not opening in the catacombs. : )
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Sawtoothgrin
(@Sawtoothgr1n) reported
@playnewworld fix these queues man. Not sitting in a 2 hour queue to maybe play for a little bit crash and get put back in a queue. El Dorado US West
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Only one Question
(@OnlyOneAnswer) reported
@playnewworld Server Problems!!!
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🍥
(@TinkyToast) reported
@playnewworld Can you guys please fix the error when dyeing transmogs? It’s been weeks since I had this issue
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bob
(@Crossboneee) reported
@NWGameStatus @playnewworld I don’t know what you broke but please fix it, haven’t had any issues with lagging in months and since this last ‘maintenance’ I’m literally teleporting and lagging every second! The game is literally unplayable and no it’s not my connection I have wired gigabit internet 🤦🏻
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AKA Guy (AKA Christian Reyes)
(@Reyeezus) reported
@playnewworld Buggy, long entry queues, rendering issues, AI scripted main story quest…. What a QA failure
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𝙎𝙄𝙀𝙂𝙀
(@MorriSiege) reported
from
Thornton, England
@playnewworld I can handle the fact that there are queues on the server and I think it's great the game is popular again, but what I can't deal with is queuing from 6k+ (3+hrs) down to 1st position, only to be sent to the back of the queue!! Please fix this ****!!!!
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Charles prevost
(@YaBoyChuck85) reported
Whats up @playnewworld since the start of s10 i lose at least 10hour worth of ressources.. just because your game is bugged… can you please give us something for all your game crash. Because since right now im not doing new content at all because of you guys.. i mean Come on..