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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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David Judd
(@CompsoureTM) reported
@playnewworld Yet you still didn't fix the biggest game breaking exploit with heartgems. Big ******* yikes. I guess opr and other pvp will just be pushed to side yet again. #FIXHEARTGEMS
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Joe.Ale.
(@Jalemarus) reported
@playnewworld Your other servers are experiencing (El Dorado) problems. Getting constantly kicked out. Is this related to the congestion of the fresh starts?
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Jörn
(@Itz_JoErN) reported
@Nassyy1 @playnewworld I have the Same Problem….
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Tobias Sherman
(@TumbaSherman) reported
Waiting for @playnewworld fresh server deployment, and ironically @AmazonFresh delivery arrived while waiting for sever. I may have an @amazon problem
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L ୨୧
(@imgoomie) reported
@playnewworld Not for u posting this and saying nothing about the queue times or the fact that half of us black screen during the crash scene and lose our spot to get into the server XD
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Finya 🎃
(@FinyaCottontail) reported
@playnewworld There are the same Problems when you released the game. Opening more Servers at the same time would be a better start...
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Ó Sírín
(@imTeaXV) reported
@tonidraganov9 @playnewworld I deleted 2 characters and now have this issue
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ShadowHallow
(@hallowpeak) reported
@playnewworld Game working fine *installs update* Constantly gets kicked with error message " suspicious software or corrupted files*
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Alice
(@AliceFelis) reported
@4ColorCrack @playnewworld It really doesn't matter how long I stepped away from a game I've never had a game just remove me from my server let alone not let me back in. I saw there was cool new stuff and wanted to see. It's a pretty nasty thing to do whether they intend to fix it or not.
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David Rupa
(@Rupa14) reported
@HemingwayBray @playnewworld The fact there is still a que is another problem with the game.
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Brandon Rose
(@TheForce1983) reported
@playnewworld Did you fix the Halloween shield Legendary pattern...not crafting at Legendary value?!
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Eduardo Peña Gonzále
(@EduardoPeaGonzl) reported
@playnewworld The patch is corrupted. It keeps kicking me out of the game. Fix It ASAP please!
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Lucas Gomes
(@LucasGo24499345) reported
@playnewworld DIDNT YOU GUYS LEARN ANYTHING FROM LAUNCH?? REPEATIG THE SAME ERRORS AGAIN AND ******* WITH ALL THE HYPE
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Digital Wonderland
(@Digitalwnderlnd) reported
@playnewworld Please fix the main story reseting bug and camp quests, I'm level 60 with tier 1 camp because the main story reset and I can't get quests to upgrade my camp
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Re(ally scary)fl3xes
(@Refl3xes) reported
@only_shelton @playnewworld Yeah or just anything really. I get some stutters and now the issues with shadows/lights
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Re(ally scary)fl3xes
(@Refl3xes) reported
@only_shelton @playnewworld I've got everything on low and there's just microstuttering that drives me nuts plus the whole flickering issue. I really wanna grind the game but not like this
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Ash
(@Ash_N7) reported
@playnewworld It would be great if you could finally fix a missing quest for tier 2 camp. Because of it, we are stuck with having tier 4 instead of 5 at the end of the game.
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Rocknbeers_
(@Rocknbeers_) reported
@playnewworld Waiting for “fixed an error that caused musket to do disgusting damage while sitting 100m uncontested and frustrated every other player but muskets causing opr to be full of dex” and “fixed an error that caused arrows to install a magnet on players asses and follow around corner”
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Anthony Carney
(@AntCar1989) reported
@playnewworld I can’t play my account since your new update, 200+ hour account says it’s brand new and every time I login I can’t move
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Re(ally scary)fl3xes
(@Refl3xes) reported
@only_shelton @playnewworld Do you ever have any performance problems with the game? It’s making it really hard to play :/
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Tobias Sherman
(@TumbaSherman) reported
@DMHSaintTP @playnewworld now for the initial post server crash queue, standard
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ur_Shulgi
(@ur_Shulgi) reported
@playnewworld Going to need a lot more FS servers, especially EUS - each one that starts is 1k+ login queue after 1-3 min
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Erros Draco
(@TheErros) reported
@playnewworld fml... no queue saver. Started to finally load in and hit with Error to check connection... figured since I got in I'd be ok to jump in game. Nope. 5560 queue.
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Eduardo Peña Gonzále
(@EduardoPeaGonzl) reported
@playnewworld @FogtoothTV @toomanysnipers The patch is corrupted. It keeps kicking me out of the game. Fix It ASAP please!
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Brender James
(@james_brender) reported
@inosays @playnewworld How long have you been having this issue??
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Eduardo Peña Gonzále
(@EduardoPeaGonzl) reported
@playnewworld The patch is corrupted. It keeps kicking me out of the game. Fix It ASAP please!
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Michael Dobbs
(@Dobby_MD) reported
@playnewworld Got to 40ish in queue then error occurred, now at 3.8k. It's launch all over again
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Briony
(@BrionyHeneberry) reported
@playnewworld STILL DOWN - Connection Error. Wasn't happening before.
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King Cosmo
(@KingCozm0) reported
@DanO65245696 @playnewworld Why is that their fault? thats your issue man
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RichardVonSplashback
(@VonSplashback) reported
@basada79 @playnewworld Having the same problem