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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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New World Issues Reports
Latest outage, problems and issue reports in social media:
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Gustavito
(@Carlion11) reported
@playnewworld is this even legal? paying for a service and not getting it because "there is no space". ITS FUKING AMAZON, if u dont agree wiht this just look up the anual income of this company, They are the most prepare company to deal wiht this **** and still w8ting to play xd
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Excaliber80
(@PatrickvandenH) reported
@playnewworld started with a queue position of 360. then got kicked with an error so i queued again and came back in Pos 800 when i reached Pos 156 i got kicked again and needed to re-queue and now im back in Position 1820 im trying to join the game since 1:30PM CEST
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Denpa
(@TJust12) reported
@_TerrorInc @griddark @playnewworld Its a good point, From how I would expect each world is on a container(they call it a bucket) on the server which hosts it. There should be no issue with adding another container (World) if resources allow as they are independent. obv there is a reason, but wondering what it is.
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Dustin
(@Wolf6_Actual) reported
@Mnunzi @playnewworld I think you're the exception here lots of people even when they got to the end of the queue it had a log in issue and it sent them back to queue.
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🎮Andreas Moberg🇸🇪
(@AddeMoberg) reported
@playnewworld and no, its not my internet, several other users are getting the same error since yesterday
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T ø m 💙 ⭐️⭐️
(@SimpleTom_) reported
@playnewworld Sick game, your game crashes then forces me back into a 2500+ queue because you didnt even think about holding character spots for crashes fix your **** jesus christ
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Jackal
(@RagingJackal) reported
@playnewworld **** you. Looking at 2-4 hr queues go and **** yourselves. You put the blinders on and you're ******* the playerbase. You're ignoring us and letting these issues perpetuate. You're going to kill the goddamn game before it gets its ******* fett under it
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Jackal
(@RagingJackal) reported
@playnewworld **** you. Looking at 2-4 hr queues go and **** yourselves. You put the blinders on and you're ******* the playerbase. You're ignoring us and letting these issues perpetuate. You're going to kill the goddamn game before it gets its ******* legs under it
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alex kozaczka
(@kleryk123) reported
@playnewworld Stlll que 5000 people to join PL SERVER AND MORE we need more servers :( i can only login night :( or 2:00 when people sleep ;D
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Ban
(@Ban_twitch) reported
I love @playnewworld and their game. They showed that they really care about the player base and i really appreciate that. I preordered the game but couldnt't play since release. Not cuz of the long queue but because of the server errors. I'm just sad. Guess i gotta fall behind
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Natronomega
(@natronomega) reported
@PhinsUncensored @RssBence @playnewworld Currently the lowest pop server in EU has 1590 people in queue (highest is 6713). I've yet to get in today with the login bug kicking me out of line (9 hours waiting on one of the lower pop servers...)
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Benkő Máté
(@Mate_Benko) reported
@playnewworld Hey, When are you planning to address the issue, that after waiting 1-2 hours to login to the game (with roughly 10 spot in the queue per minute) people simply get an error message and have to wait a few more hours just to get the same error message?
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Nicolai Laugesen
(@LaugesenNicolai) reported
@playnewworld Fix your login servers ….. Amateurs
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ByNick
(@ByNickff) reported
@pushhh69 @playnewworld How did your gpu crash?
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Quinzy77
(@Quinzy77) reported
@playnewworld How about increase cap on servers instead of making more? I get there should be a queue for first timers so they don't crash all on starter beaches but 4-5k would be so much better
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Oliver
(@ElectusMusic) reported
@Jp_quadryceps @playnewworld @PlaynewworldFR So I kinda found a fix for this. When you get an error message. Just hit ''OK'' and don't touch anything after. Give it a second, don't click on play or refresh and you should get your spot in que back automaticly. Hope this helps. it works for me atleast
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Matt 'Chonnker' M
(@Chonnker) reported
@playnewworld Can you finally increase the servers in EU, all servers have 1500+ queue... Its a bit of a pisstake after the first day being the exact same issue...
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Kronk
(@captain_kronk) reported
Yooo @playnewworld fix your EU servers please! It keeps kicking me from the login queue every time due to TooManyRequests. #WaitWorld #NewWorld #NewWorldMMO
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Oliver
(@ElectusMusic) reported
@AchilleHenriqu3 @playnewworld So I kinda found a fix for this. When you get an error message. Just click ''Ok'' and nothing else after that. Don't refresh or click Play. It should automaticly put you back into the que in the spot you where in. Hopefully this helps a little atleast
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Oliver
(@ElectusMusic) reported
@Trane63 @playnewworld hey when you get the error message, just click OK on it. dont refresh after or click play. just let it sit for a little and it should put you back into your que position! Hope this helps
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Hawkins
(@MajinRod_RED) reported
@playnewworld @dealer_monkey i got kicked out of the server queue now 2 times in 1 hour... first at queue place 347... then got requeued to 1628... now it kicked me out at around 940 and requeued me at 2000.... PLEASE FIX YOUR SERVERS! JESUS!!!.... im wasting hours of my free time for this bs...
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Guzma Does Not Care
(@IRainbowtastic) reported
@playnewworld Fix your queue times, add more slots in each world or do not release the game at all. There are worlds with literally almost 5000 people in queues and almost every single one has at least 1000 waiting.
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Laucup
(@Laucup2) reported
@playnewworld What is happening today with queues? Its giving us an error and adding to the queue again at the last position😖
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Number Six
(@NumberS49016365) reported
@playnewworld Here's an idea - boot all the US players of the EU servers so that people who PAID YOU MONEY can login before they have to go to bed.
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Oliver
(@ElectusMusic) reported
@Fiesty_Lass @playnewworld hopefully I can help! When you get the error message. Just click Ok. dont click anything after that. not refresh, not play. Just wait in the char screen and it should put you back into your que position.
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CsKyo 🎲🌗
(@Cskyoshiro) reported
Can understand that @playnewworld has long waiting queues, it has been active for 2 days, but what I cannot understand is that errors appear during the queue in connections with the servers and you have to return to the queue 3 times, I've been holding 3000 queue 3 times already!
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RichardKr.
(@1zRrR) reported
@playnewworld CAN YOU FIX YOUR DOGSHIT QUEUE'S. I WAITED 8 HOURS TO PLAY AND I CAME BACK TO ERROR. TY IM WAITING ANOTHER 8 HOURS NOW. YOU MADE A GOOD RANDOM GENERATOR OF QUEUE. MY FRIEND STARTED A GAME AND HAD SMALLER QUEUE THEN ME.
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Ryukori
(@Ryukori1) reported
@geoffkeighley @playnewworld Well GG at those stats but do something with those login Q's. What joke is this? Im waiting for like 3 hours and everytime when you are near to join your server the Q gets a serverside crash and you get back in the thousand. Holy...This isn't an indie company and not even day 1
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Oliver
(@ElectusMusic) reported
@Mt2Andres @playnewworld When i get the error message i just click ''OK'' and nothing else. No refresh, not play after. Just wait a little bit and it should put you back into the que position you where in.
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NoxCorvusGaming
(@NoxCorvusGamin1) reported
@Tempus7Cav @playnewworld @the_daemonic I'd imagine the server cap is to curb potential issues with lag when tracking attacks/dodging.