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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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K24Fur
(@K24Fur) reported
@jmichael0213 @playnewworld No problem man 90% of people don’t understand that the game is launching in different countries are different times even if it shows the same date it’s not. It took me an entire day to find out the proper time since they changed it twice but yes Australians get it first
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DoggoFloof
(@FloofDoggo) reported
@DFdezLois @DemocracyIsGone @playnewworld So weird, I skipped on the second beta because it was only three days… but sounds like it shouldn’t be an issue if multiple people didn’t have a problem. Must be a setting on my side. I’ll look once they open the client download today.
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Simon Song
(@NomisGnos) reported
@TheSlimRat @playnewworld Interesting. However, that sounds like a Steam problem not @playnewworld problem.
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Unitz
(@UnitZee) reported
@BDubzDM21 @playnewworld Wait a day for the inevitable day 1 server issues. Maybe Amazon can be the 1st to provide enough oomph to mitigate that.
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Kelryth
(@Kellryth) reported
@playnewworld I hope you're ready when the servers crash. It happens even to experienced game companies on major game launches. You should have made names cluster-wide instead of worldwide.
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TheSlimRat 🐭
(@TheSlimRat) reported
@playnewworld tried to preload and it gave me an error then it removed New World from my steam library :(
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shaun simons
(@exiledwolf83) reported
@Dave_of_devon @playnewworld Yeah I was looking for my steam code from Amazon in my email and in my digital orders section. I was going to preload but guess I will not be able to since you failed to coordinate with Amazon. Which is weird since it is THEIR game. May want to fix this before it causes an issue.
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Unitz
(@UnitZee) reported
@BDubzDM21 @playnewworld i mean it's amazon. They once described Christmas shopping on their site like being constantly ddos attacked. If anyone can add enough servers or whatever it takes for a smooth day 1 it's them. But yes my guess is some will have a rough 1st few hours.
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Srv Gamer
(@srv_gamer) reported
@playnewworld has the problem that was occurring with the rtx cards already been fixed? I don't want to risk losing my graphics card.
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Kiry
(@jnsplace) reported
Whooo! @playnewworld key received. Half a day PTO booked. I'm looking forward to it. My expectations are; login, and see what servers are not completely packed and go from there. DIVE IN!
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Srv Gamer
(@srv_gamer) reported
@playnewworld @P4wnyhof @Alienware has the problem that was occurring with the rtx cards already been fixed? I don't want to risk losing my graphics card.
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Zach
(@Helthurian) reported
@DBFig @playnewworld Im waiting until Friday so I can ensure the faction I pick is decent and get to avoid launch issues.
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Traceless
(@Tracelesstv) reported
AWS global outage a day before @playnewworld launch. 🔥 Please no dear baby Jesus.
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Mike
(@ViperPrism) reported
@Uhtred1234 @playnewworld @Diablo They won't be game breaking bugs. The only thing I see happening is the servers have que time and/or server issues. Game was running a lot better than #D2R
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Concession Boy Brian
(@ConcessionBoy) reported
@Sacriel @playnewworld Wish I could be there on day one with you all. But not working atm can’t afford it. Will catch up later. Have fun.
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Jish
(@Jishwastaken) reported
@playnewworld I go to preload New World, got an error and now its not showing up in my library 😭
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DBFIG
(@DBFig) reported
Tomorrow is the launch of @playnewworld Hopefully, it goes smoothly. Though, I'm expecting some issues at first. Yet, I'll get on the Eden server and stream it tomorrow night. Should be fun.
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Madam4721
(@Madam4721) reported
I just love it when you are trying to fix your sleep schedule for @playnewworld and someone calls you that was probably a wrong number and wakes you up.
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Johnnie
(@shyguyspirit) reported
Since @amazongames is forcing the entire world to log in EU servers to reserves names in @playnewworld. I'm sure the EU servers are going to crash multiple times because it isn't made to handle the world.
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Julia
(@Julia_CaSsian) reported
@Lokenplays @playnewworld No problem
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Martin Daugaard
(@DaugaardM) reported
@playnewworld Anyone else bothered by misspelled server names? Game Devs have made their content so close to existing lore. But Hellheim, instead of Helheim (home of Hel, the goddess of death) That bothers me. Was it a copyright issue, or just laziness?
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Justin Fuerst
(@Ki11s0n3) reported
@Philbotv @playnewworld I didn't take the day off, but I have Wednesday off. Which will work cause I imagine server issues at launch so hopefully by the time I get off work they'll be good to go for me.
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YouTube_Noktakk
(@Noktakk) reported
@playnewworld an error occurred while installing New World (invalid platform)
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David Le Poidevin
(@Digit9467G) reported
@playnewworld is there an issue with Amazon codes being issued? Five of my friends received them 3 days ago and I have nothing…
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LVato
(@LVato31) reported
One more day to login to #NewWorldMMO EU - ASGARD @playnewworld
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VE AWeeLittleFox
(@AWeeLittleFox) reported
@playnewworld Getting an Invalid Platform error when trying to install the game
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Talha Güler
(@lKostadl) reported
@playnewworld Hello, is there a ban for multi client? Will there be a problem if one of our accounts is purchased via steam and one of our accounts is purchased via amazon?
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Concession Boy Brian
(@ConcessionBoy) reported
@Naguura @playnewworld Wish I could be there with y’all tomorrow, but not working and can’t afford it. Will play catch up later. Have fun everyone.
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Barely Relevant Content
(@ContentBarely) reported
@anniefuchsia @playnewworld I'll roleplay a lumberjack with severe back problems and ask for gold because I can't lumberjack. Because of my back.
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unforgotten
(@unforgottenlive) reported
@playnewworld Hi! I have an issue with my New World Creator profile and when I emailed you about it, you wanted me to sign up for another account instead of helping me change my email. I feel like I've been missing out now on a ton of info, news and codes :(