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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Skyz
(@Skyz78_) reported
@netgfx @playnewworld I don't understand They did a beta test where we can find many issues So, if they need a little more time to fix them and make a clean game, where's the problem? Beta isn't just a teasing It's one more month, not a year
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Lord ButtersWorth
(@buttersworh) reported
@NeitzertAustin @bafooligans @playnewworld And then they will delay it again in order to fix those bugs lol
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xlShoe
(@xlShoe) reported
@NoahRop8771 @Mglurt1 @playnewworld Your opinion on the game doesn't matter, it's your opinion on how people live their lives, that's the problem
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Danny
(@janimba21) reported
@DLeoP92 @playnewworld Lots of games have had released dates altered because of issues I'm shocked people are still doing that kind of BS. who told you or anyone to request a day off for a product that isn't release yet especially during its beta. Next time wait till it's out then take a week off
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vincent turgeon
(@TurgeonVincent) reported
@playnewworld Diablo 2 resurrected sept 21st… and Lost Ark dec 31st. They should release in open beta and patch as they fix things. They could release new content to show their community that it’s better to stay around than move to Lost Ark.
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Hamisha
(@Hammy_Bammy1) reported
@playnewworld Lmao people complaining about server issues??? I don’t know any MMO to date that have good servers. Every mmo now, WOW, ESO, etc when they release new dlc the server goes to **** still. The same players come back and they servers are still ****.
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Iamflorr
(@Therealflorr) reported
@Fshhbones1 @playnewworld That a huge issue too. Id say maybe 5 percent of the players got to "endgame" so who knows how much game breaking stuff there actually is
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Phillip Harmon
(@philly421) reported
@playnewworld I think your doing the right thing..yes I got a refund but yes I'm gonna buy again..I hope u add more weapons and fix bugs and make the game better..like they said you only get 1 release. Cheers
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Copperic
(@CoppericTV) reported
@playnewworld All good take all the time. Id rather you fix it now and wait a extra month, then the game die cause ppl quit after a month.
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Seniae
(@Seniae1972) reported
@playnewworld Awww Can't you fix while we play? Just a few downtime patches, we'll deal with it ... but OK I understand the delay ... we'll wait
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ThickyP
(@ThickypNSFW) reported
@playnewworld If they don't just open the game and let us play the what they call broken game. I'm just going to refund and be playing diablo in September
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AINAE
(@AINAE20074924) reported
@ZeDehrild @JustinStacy91 @playnewworld Cyberpunk delayed multiple times and it was still broken so
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Anna
(@BellaBlackthorn) reported
@playnewworld We would rather see the great game its going to be then an early launch with the issues we saw in beta... and maybe another beta to let us test it again before the end of Sept. ?????
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Caity
(@ozeanmannhere) reported
@Mglurt1 @playnewworld If Cyberpunk taught us one thing, its that dont release a broken and unfinished game and then release a big patch 1-2 months after because the game will be dead by then.
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Danny
(@janimba21) reported
@playnewworld To the people who for some reason thought this game would be released on the date they gave with no issues after the beta next time maybe take the vacation after the game is actually released. This can also be applied to any other game. Amazing that people are still this dumb.
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Murchij1
(@murchison_g) reported
@CameronHegger @playnewworld yeah playerbase retention is gonna be a HUGE problem, with New World now launching so close to FF14's Endwalker, BF 2042, Lost Ark, just to name a few. not to mention the people that are already just over all the Delays. big oof. oh well. C'est La Vie.
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Topher
(@Topher_TTV) reported
@Mayyyyybehfunny @MsTeamKK @playnewworld This issue was confirmed to not be the game causing the issue. Which is why EVGA was offering replacements and not Amazon.
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Obi_WanJabroni
(@ObiWanJabroniTV) reported
@playnewworld All the people bitching would also ***** if they released it early and the game had major problems. Stop trying hard to find something to complain about. You'll all be playing on release once your little temper tantrum is over.
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Joshua Walden
(@QuantmPhysixJW) reported
@playnewworld Literally, just double the price and for those who pay 60$ allow continual playing until release problem solved!
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ThickyP
(@ThickypNSFW) reported
@playnewworld Here's an idea. Let us all play this (broken) game till you get your **** together. You lose less people to refunds
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Joshua Walden
(@QuantmPhysixJW) reported
@playnewworld I would rather play your broken beta than wait again. You can keep the money.
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Kevin Pettigrew
(@kevpettigrew) reported
@playnewworld Great letter. And anyone complaining has never played a real MMO. Worst thing ever for this kind of game. Is huge issues when this goes gold. Some never recover. Even though I've expressed my issues with the game. Have to give them props for this.
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Troy Sturgill
(@troyster) reported
@playnewworld Had over 300+ hours myself. Very much looking forward to release. Another beta would be amazing, but understandable if you'd rather keep focused on fixing the issues already established.
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Justin Stacy
(@JustinStacy91) reported
@toweltime89 @playnewworld If there is a critical bug in the game that would’ve broken launch, or created a huge issue, then I understand delaying release. If they are trying to respond to feedback asking for changes to the game, just yikes. That’s not what beta is for: That’s what alpha is for.
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TheShadowDragon
(@ShadowDragon398) reported
@JustinStacy91 @playnewworld Nothing wrong with delaying the game if they feel there is more work to do then there is more work to. Would rather have a finished product then a broken one
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xlShoe
(@xlShoe) reported
@NoahRop8771 @Mglurt1 @playnewworld Whats the issue with wanting am entire day off to play something instead of only 1 -2 hours? It doesn't matter whether I vhose to take a day off to play a game, or took my only day off to do it. Either way it's not your time being wasted. Why does it matter?
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aka Chili ✨
(@Hotchiliwrap) reported
@Disc0nnectd_ @playnewworld Except Amazon Games wont release a broken game, like CDPR did.
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Coach Hardstuck
(@neelymobile71) reported
@fr0nzilla @washedaio @playnewworld And server latency and frame drops which I hope they fix for the pvp end of gameplay
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Caity
(@ozeanmannhere) reported
@Knaxxis1 @Mglurt1 @playnewworld If Cyberpunk taught us one thing, its that dont release a broken and unfinished game and then release a big patch 1-2 months after because the game will be dead by then.
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W4 Wizard
(@W4Wizard) reported
@playnewworld You know what? I’m not even mad, I liked this game a lot and if they want to fix it before launch I will wait for it with enthusiasm. (It does need better optimization, and I went through a mountain a couple times, so it is necessary)